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AIBU?

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Calling the police to check on a crying baby

758 replies

summermumma2021 · 27/06/2026 00:08

Just had to call the police to check on a new neighbours baby. What would
you have done in this situation?
New neighbours live down our road around 100m away from us and could hear loud very distressed crying for over half an hour.

It sounded like a newborn or young baby crying and so I assumed they’d settle or some attempt to comfort them would be made but the crying stayed at the same level for ther period time. I could also hear raised voices and car doors slamming and I asked my husband if he’d heard it too (he was downstairs) and he said yeah he was worried as well.

Anyway in hoping it was nothing and the little one is fine but it just didn’t sit right and it sounded like no attempt to comfort them was being made at all.

i have no idea who the new neighbours are as it’s quite far from our bit of the road but for it to be that loud from this distance didn’t seem right. I have also had three colicky babies so I do know babies can cry for periods of time but as I said it sounded like no attempt to help them was being made.

Anyway police treating it as a priority case and checking things out. Just wanted to share really as worried.

OP posts:
OutOfApricots · 27/06/2026 16:02

walrushurricane · 27/06/2026 15:53

That assumes that they are not very busy and that the unnecessary calls weren't taking resources away from the necessary calls.

They won't know whether it is necessary or not until they attend the incident.

How many times have we read child murder reports in newspapers where it says that opportunities to safeguard the child were missed?

BudgetBuster · 27/06/2026 16:01

walrushurricane · 27/06/2026 15:18

Yes, there have certainly been a few doors slamming in my house due to DH's idea that there must be airflow through the house to cool it down.

The OP specifically mentioned car doors though so presumably she can see it

Divebar2021 · 27/06/2026 15:58

BringBackCatsEyes · 27/06/2026 14:57

I’d have to double check but a few police officers she’s replied as well as people who work in safeguarding.

👋

retired police officer here. Child protection unit for 8 years. I investigated child abuse and then I was a trainer teaching officers and social workers how to investigate and how to interview children who have been abused. There’s not much point in me adding anything else because the response will just be “ you could say anything “. The main issues with the “ arm chair experts” (of which there are so many on this thread ) is that they have extensive experience of babies who cry for a long periods but presumably DONT have any experience of babies who are neglected or abused. Apparently a great many of them cannot put aside their own experiences in order see that these enquiries need a neutral response. We don’t know what the issue is and the only way we’re going to know is to make a few enquiries. Check the intelligence on the address firstly as they may already be known to police. This baby may already be on a plan and known to all the services which is why the police decided to go. The mother may be estranged from the father. There may be a myriad of information not known to the OP or any of you which supports the decision to go. Maybe there isn’t. Maybe there was just one call in but they felt uneasy enough about it to go and check. It’s not a personal attack on your parenting if someone turns up at your door asking questions. If you had the responsibility for keeping children safe… if it was your job. If you were going to be devastated for the rest of your life. If you were going to face a huge enquiry and public backlash because a child known to you was murdered or allowed to starve to death because the mother was dead on the floor, would you go or would you write on the report “ probably colic “

walrushurricane · 27/06/2026 15:53

OutOfApricots · 27/06/2026 15:51

I'm sure the police would rather have umpteen child safeguarding calls that were unnecessary than not receive the one when it was.

OP, you did absolutely the right thing.

That assumes that they are not very busy and that the unnecessary calls weren't taking resources away from the necessary calls.

user1464187087 · 27/06/2026 15:51

PlayingDevilsAdvocateisinteresting · 27/06/2026 02:11

Thank you for your reply @rubydoobydoo, but I am going to suggest that fights between adults, and not in a domestic situation, are less important than a baby potentially being neglected, and the possibility of the baby actually being abused, seems to be of more importance than a couple of drunk men fighting outside of a pub.

Burglaries in progress, do you get them reported very often? Won't your policeforce do just the same as so many others do now, and just give the victim a crime number?

However, I do agree with you ruby, that believed reports of someone openly having a weapon that can cause very bad, or even fatal damage, needs to be dealt with immediately. The same goes for anyone considered to realistically be in even potential danger of losing their lives. The latter being the where I would place @summermumma2021's phone call.

Yes, of course call handlers for all of the emergency services need to almost constantly prioritise one call over another, but imo, if the categories being chosen at any given moment, include the possibility that a child is in danger, then the child should be at the top of that list of priorities.

I don't mean to sound harsh here, however the reality of being a police 999 call handler is far from your straight forward rationale.
I did the job for years and it was not uncommon to have a murder, a couple of burglary in progress incidents and a stranger rape in a 12 hour shift.
And then the priority incidents have to wait on the active queue until frontline officers become available. This was a priority incident and not graded as immediate.
The amount of times i've taken 999 calls about 2 adults fighting that have ended in murder is a lot higher than I would have liked.
I'm going to stop making myself sound patronising now, it wasn't my intention. x

OutOfApricots · 27/06/2026 15:51

I'm sure the police would rather have umpteen child safeguarding calls that were unnecessary than not receive the one when it was.

OP, you did absolutely the right thing.

walrushurricane · 27/06/2026 15:50

LittleBearPad · 27/06/2026 15:35

At night in a heatwave? You think everyone’s got their windows shut at night?

Obviously windows are not shut at the moment!!! Things are different this week. That is the point.

Happyhettie · 27/06/2026 15:49

You 100% did the right thing @summermumma2021 like you said, safe guarding is everyone’s business.
Better to do something and be wrong than to ignore it.

Mumandcarer80 · 27/06/2026 15:48

rubydoobydoo · 27/06/2026 01:23

Fights in progress, burglaries in progress, domestics in progress (confirmed ones!) People reported to have weapons, lives confirmed to be immediately in danger. All requiring an immediate police response when each area, maybe having 3 cars at the most if we're lucky - also has about 10 "priority" incidents to deal with at any one time.

Hmm if only the neighbours of Leiland Corkill and Finley Bevan had called police when they heard a baby continuously screaming. In both those cases they admitted they heard what sounded like abuse and did nothing.

mcmuffin22 · 27/06/2026 15:45

I don't really understand this as you said both you and your husband were in the house. In that case I would have just asked him to walk by their house to see if everything seemed ok. This is partly because I would assume that the police would turn up (if at all) 3 hours after any inciden- from experience!) I also don't get how you know that the noise of a crying baby and other noises were from the same household anyway. Unless you could see stuff happening.

Anyway, my dd in particular had a blood curdling cry - whether being cuddled or not- and both of mine were born in heatwaves so the wondow were always open. My poor neighbours!

Spaghettimonsta · 27/06/2026 15:44

What happened?

LittleBearPad · 27/06/2026 15:37

BringBackCatsEyes · 27/06/2026 15:17

Yes.
Best to stay off MN then.

Or be sceptical rather than blindly assuming people are telling the truth.

LittleBearPad · 27/06/2026 15:35

walrushurricane · 27/06/2026 15:28

Well generally people don't have their windows open much in the UK so wouldn't even hear doors slamming from 100 m away. So she won't be in contact with the police every other night

At night in a heatwave? You think everyone’s got their windows shut at night?

menopausequeen · 27/06/2026 15:33

ShetlandishMum · 27/06/2026 00:18

Why didn't you go and offered your help? To see if things were a police matter?
Children do cry a lot. We have three and tbh you would most likely have called the police more than once on us for no good reason.

Or something awful could be happening.
And everyone would say how terrible that neighbors heard and did nothing.
sometimes you have to err on the side of caution for a baby or child’s sake.
If nothings happened then it’s no issue

Anonymousical · 27/06/2026 15:32

walrushurricane · 27/06/2026 15:28

Well generally people don't have their windows open much in the UK so wouldn't even hear doors slamming from 100 m away. So she won't be in contact with the police every other night

She said car doors - generally they aren't kept behind house windows.

angelikacpickles · 27/06/2026 15:30

You keep saying you couldn't go to the house because your own children were asleep - but your husband was at home too, so one of you could have gone. I'm not saying that you necessarily should have, but the fact that your own children were at home is irrelevant surely?

Chica1990 · 27/06/2026 15:29

LittleBearPad · 27/06/2026 13:41

What ‘when you were tiny you cried so much a neighbour called the police to check we weren’t abusing you’

Yes quite the anecdote.

Yea? When you were a baby you cried so much the police turned up at our house? I would tell that to them when they got older, it's a story if they aren't doing anything wrong.

walrushurricane · 27/06/2026 15:28

Anonymousical · 27/06/2026 15:21

Equally, how would you know they're not from the same house? Either the layout of the neighborhood is such OP could tell, or she's going to be on to the police every other night when random doors slam and I'm sure they'll instruct her on using common sense.

Well generally people don't have their windows open much in the UK so wouldn't even hear doors slamming from 100 m away. So she won't be in contact with the police every other night

Calliopespa · 27/06/2026 15:25

walrushurricane · 27/06/2026 15:18

Yes, there have certainly been a few doors slamming in my house due to DH's idea that there must be airflow through the house to cool it down.

We've had that too! I need to buy doorstops.

Anonymousical · 27/06/2026 15:23

walrushurricane · 27/06/2026 15:18

Yes, there have certainly been a few doors slamming in my house due to DH's idea that there must be airflow through the house to cool it down.

If you don't own/don't want doorstops, anything heavy works just the same - packs of tins, boxes of stuff etc.

Anonymousical · 27/06/2026 15:21

walrushurricane · 27/06/2026 15:15

How could she tell the door slamming shouting was even in the same house. She is 100 m away apparently snd presumably there are plenty of other houses around. Maybe it's because I live in a city where neighbour's actually know each other but I can't imagine phoning the police if I heard a baby crying for half an hour. My first response would be to ask my neighbour if all was well.

Edited

Equally, how would you know they're not from the same house? Either the layout of the neighborhood is such OP could tell, or she's going to be on to the police every other night when random doors slam and I'm sure they'll instruct her on using common sense.

walrushurricane · 27/06/2026 15:18

anyolddinosaur · 27/06/2026 15:12

My neighbours once mentioned that our child's crying was disturbing them at night - detached house, but hot weather and windows open. The attempts to "settle them" (like singing lullabies to them) would generally have been far quieter than the distressed crying because we tried to keep our noise down. Door slamming could be a breeze and raised voices when you are sleep deprived are not that unusual. If the police had turned up they might have been given the baby with a "you try settling them" or "will you please speak to our gp and tell them this isnt normal."

Yes, there have certainly been a few doors slamming in my house due to DH's idea that there must be airflow through the house to cool it down.

BringBackCatsEyes · 27/06/2026 15:17

LittleBearPad · 27/06/2026 14:59

People who say they do.

People say anything on the internet.

Yes.
Best to stay off MN then.

walrushurricane · 27/06/2026 15:15

Anonymousical · 27/06/2026 15:05

No, I don't seriously think a baby crying for half an hour warrants a call at all. I do think a baby crying for half an hour, PLUS repeated doors slamming and shouting that's of the level that two neighbours are genuinely concerned warrants a call. If the neighbours are unusually anxious and don't have a good understanding of what should raise a concern, I hope someone knowledgeable in their lives has the time to gently tell them they jumped the gun, but until then better safe than sorry.

How could she tell the door slamming shouting was even in the same house. She is 100 m away apparently snd presumably there are plenty of other houses around. Maybe it's because I live in a city where neighbour's actually know each other but I can't imagine phoning the police if I heard a baby crying for half an hour. My first response would be to ask my neighbour if all was well.

anyolddinosaur · 27/06/2026 15:12

My neighbours once mentioned that our child's crying was disturbing them at night - detached house, but hot weather and windows open. The attempts to "settle them" (like singing lullabies to them) would generally have been far quieter than the distressed crying because we tried to keep our noise down. Door slamming could be a breeze and raised voices when you are sleep deprived are not that unusual. If the police had turned up they might have been given the baby with a "you try settling them" or "will you please speak to our gp and tell them this isnt normal."