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Calling the police to check on a crying baby

758 replies

summermumma2021 · 27/06/2026 00:08

Just had to call the police to check on a new neighbours baby. What would
you have done in this situation?
New neighbours live down our road around 100m away from us and could hear loud very distressed crying for over half an hour.

It sounded like a newborn or young baby crying and so I assumed they’d settle or some attempt to comfort them would be made but the crying stayed at the same level for ther period time. I could also hear raised voices and car doors slamming and I asked my husband if he’d heard it too (he was downstairs) and he said yeah he was worried as well.

Anyway in hoping it was nothing and the little one is fine but it just didn’t sit right and it sounded like no attempt to comfort them was being made at all.

i have no idea who the new neighbours are as it’s quite far from our bit of the road but for it to be that loud from this distance didn’t seem right. I have also had three colicky babies so I do know babies can cry for periods of time but as I said it sounded like no attempt to help them was being made.

Anyway police treating it as a priority case and checking things out. Just wanted to share really as worried.

OP posts:
BCBird · 27/06/2026 22:24

It is better to call and it be nothing than not call and it be something major. U have done the right thing.

DaisyDoodler · 27/06/2026 22:23

summermumma2021 · 27/06/2026 19:07

That being said not all cries are the same. I’m well acquainted with crying babies but this cry was very distressed and remained at that level.

I did listen out as I thought they’re probably trying everything to settle them and nothings working. Again have been there but it sounded as though the parents were down the road having an argument and this baby was absolutely inconsolable.

Id really rather have slightly upset two parents than done nothing to help a baby who isn’t in the best situation.

Again it was the context around it of raised voices, doors slamming and engines revving angrily driving off then back again that painted a bit of a picture.

Hopefully it was just that and nothing more but still not pleasant.

If it’s 100m down the road how can you be sure that all these noises relate to the same house? Also with windows open noise travels and we can all hear a lot more from our neighbours houses right now than usually. I think I would have needed more to ring the police than just a crying baby. As PP have said, babies can cry and if someone had called the police to check on mine I would have been mortified. You could have tipped a new mother over the edge. If you wanted to check on the welfare of the baby I think there would have been more discreet and kinder ways to do it than this.

grumpygrape · 27/06/2026 22:05

Rednorth · 27/06/2026 21:59

Actually he reminded me because I have dyscalculia and struggle with spacial awareness and measurement but sure turn this into some BS misogynistic thing...

Sorry if this sounds provocative but surely ‘from here to Fred and Sue’s’ would be a better measure for you than two Olympic pools? I’ve never been next to an Olympic pool; maybe you have.

Rednorth · 27/06/2026 22:01

EarthlyNightshade · 27/06/2026 14:04

Who on earth thinks in Olympic swimming pools?
100m is 100m, where I am, it would be impossible to know which house/which baby that was but maybe OP lives in a different configuration.

The number of people who think the OP is wrong and would do nothing does explain why abuse can happen in built up areas with neighbours who do nothing.
The crying alone is not the issue (been there, done that) but if the shouting and slamming was definitely the same house, it's certainly worth reporting.

Someone with a fucking learning disability alright!

Rednorth · 27/06/2026 21:59

BacksToTheFuture · 27/06/2026 13:55

Thank goodness a man has come along to tell us women not to be such silly billys.

We've all been puzzled by how far 100m is and now will stop any concerned thoughts about the well being of a baby, phew

Actually he reminded me because I have dyscalculia and struggle with spacial awareness and measurement but sure turn this into some BS misogynistic thing...

WittyPearlSwan · 27/06/2026 21:55

You have done the right thing. My (adopted) son was removed from his birth mum due to neglect and domestic violence. No baby should ever have to experience that. If you have a concern, isn’t it better to check it out and make sure the child is safe? I’m grateful that people who were worried about my son had the courage to contact the police and social services when they were concerned.

JLou08 · 27/06/2026 21:54

PossumHollow · 27/06/2026 21:37

But obviously they couldn’t do that. If someone calls and describes something as a concern, and obviously believes something is wrong, they can’t exactly turn around and say it isn’t. They can only rely on your retelling of the incident - they aren’t there. So they don’t have the context and they can’t know if you’re overplaying it or underplaying it.

And fine, you clearly thought and think you are in the right here and nobody online is going to convince you. But nevertheless, it is completely and entirely unreasonable to ring the police because of what you’ve described - a baby crying for 30 minutes, doors slamming and raised voices. The amount of people who are convinced this is worrying and a clear sign of terrible things and throwing around “better safe than sorry” as if that means anything and bringing up completely unrelated examples of horrific child abuse…it’s shocked me tbh.

Just like the call handler, you weren't there either. I'm sure OP has heard many babies cry but something about this situation was off and worried her.
I called the police once when I heard a child crying hysterically and a man shouting. I have a child that cries when he's told no or I wipe his face. I grew up in an area where lots of parents shouted and swore at their own children, I've seen parents shout at children to tell then off and seen their children cry over it but I've only felt the need to call the police once. In words, the incidents sound the same but it was only that one where something really worried me and I was scared for the child.

C152 · 27/06/2026 21:50

I wouldn't have called the police, as babies and toddlers can cry a lot (30min is really not long for some babies). I find it odd you say so confidently that no one was trying to comfort the baby, when you have no way of knowing if this is the case. Even if you live next door, you wouldn't be able to hear whether someone was trying to comfort the baby, let alone when they're 100m away.

supersop60 · 27/06/2026 21:50

I wouldn’t have been surprised if my neighbour had called the police. My DD was terrible at having her nappy changed, crying ‘no mummy no, Dont do it mummy’
Luckily said neighbour was her godmother and completely understood.
edited for grammar.

PyongyangKipperbang · 27/06/2026 21:49

StPetersburg · 27/06/2026 21:43

Incorrect.

I once phoned the police to alert them about something and they confirmed to me that they’d had multiple other calls to report to the same incident.

Yes I had this too. I was reporting a man who had collapsed in the street and I was told that there had already been a car and ambulance on their way as they had had several calls.

PyongyangKipperbang · 27/06/2026 21:47

summermumma2021 · 27/06/2026 21:10

Right so….if it was a “waste of police time” then the call handler would’ve made that decision for me and not dispatched anyone to it/ ordered the priority accordingly.

Im not “so proud of myself” as you claim but I am proud of having a backbone and actually doing something which the tone of your posts suggests you would never do.

Its a Saturday night and they have all been on the wine. I would like to see the stats between the "why did no one do anything?!" on threads about poor wee Preston and those slagging you off now.

Boreded · 27/06/2026 21:46

Cakeface11 · 27/06/2026 21:11

I actually think the door slamming makes it more likely that it IS a normal reason? The door slamming suggests either or both parents were stressed out, upset or flustered by the crying and possibly arguing about it. Surely it would be more unusual if a baby were crying inconsolably and there was no commotion or noise from adults in the home?

I still think she did the right thing by calling, but just giving a different perspective on the door slamming potentially not pointing to a massive issue.

Door slamming indicates bad temper and potential risk to child or mother.

especially heard 100m down the road

StPetersburg · 27/06/2026 21:43

ProudCat · 27/06/2026 21:35

The police wouldn't give you the information that you're not the only caller.

Incorrect.

I once phoned the police to alert them about something and they confirmed to me that they’d had multiple other calls to report to the same incident.

BringBackCatsEyes · 27/06/2026 21:43

PossumHollow · 27/06/2026 21:42

And to be clear - obviously I do believe that people must intervene when they can see something is wrong. But we have to use our brains and apply logic to the situation actually in front of us not. Hours of screaming, lots of raised aggressive voices or banging and sounds of physical harm, and especially if this happens more than once and is particularly extended, of course. We should look out for our neighbours and children. We should take action. But this scenario just is not in that category.

The police disagreed with you.

MaddestGranny · 27/06/2026 21:43

you were right to do what you did.
Another option might've been to contact NSPCC, because they assure anonymity.
When a concerned neighbour contacts the 'authorities' they run the risk of being identified. This can lead to reluctance to refer when referral is what is needed.
You did well OP.
Even if it was a 'false alarm' a baby was protected. That often doesn't happen.

PossumHollow · 27/06/2026 21:42

And to be clear - obviously I do believe that people must intervene when they can see something is wrong. But we have to use our brains and apply logic to the situation actually in front of us not. Hours of screaming, lots of raised aggressive voices or banging and sounds of physical harm, and especially if this happens more than once and is particularly extended, of course. We should look out for our neighbours and children. We should take action. But this scenario just is not in that category.

BringBackCatsEyes · 27/06/2026 21:42

walrushurricane · 27/06/2026 21:40

They do tell. My friend know her neighbour's are the ones making the call. Her issue is that they have never asked her about why her dc scream.

Edit: sorry I see you mean the police wouldn't tell op anything. I agree.

Edited

The police told your friend which neighbour called them? Really? That is a breach of something or other of the highest order.

walrushurricane · 27/06/2026 21:40

ProudCat · 27/06/2026 21:35

The police wouldn't give you the information that you're not the only caller.

They do tell. My friend know her neighbour's are the ones making the call. Her issue is that they have never asked her about why her dc scream.

Edit: sorry I see you mean the police wouldn't tell op anything. I agree.

Pearshaped20 · 27/06/2026 21:39

You have to go with your gut OP. You're right safeguarding is everyone's responsibility and there have been to many cases where people have decided it's not there problem and tragedies have occurred. Never apologise for looking out for a child, hopefully it's nothing. As others have suggested why you didn't go round there, for what purpose? and leaving your own children alone at home 🤷🏼. You wouldn't be given access to see if the baby was ok, that is why the police are needed to do a welfare check. I think, in the context, you did the right thing

EarthlyNightshade · 27/06/2026 21:37

PossumHollow · 27/06/2026 21:27

100%. It makes me feel really angry actually. “Better safe than sorry” is just a cop out for people not needing to critically engage with the situation. This situation just does not meet the bar for police intervention and I’m pretty appalled how many people seemingly think it does.

Why do you say this?

The police were dispatched, do you think they made the wrong decision?

PossumHollow · 27/06/2026 21:37

summermumma2021 · 27/06/2026 21:10

Right so….if it was a “waste of police time” then the call handler would’ve made that decision for me and not dispatched anyone to it/ ordered the priority accordingly.

Im not “so proud of myself” as you claim but I am proud of having a backbone and actually doing something which the tone of your posts suggests you would never do.

But obviously they couldn’t do that. If someone calls and describes something as a concern, and obviously believes something is wrong, they can’t exactly turn around and say it isn’t. They can only rely on your retelling of the incident - they aren’t there. So they don’t have the context and they can’t know if you’re overplaying it or underplaying it.

And fine, you clearly thought and think you are in the right here and nobody online is going to convince you. But nevertheless, it is completely and entirely unreasonable to ring the police because of what you’ve described - a baby crying for 30 minutes, doors slamming and raised voices. The amount of people who are convinced this is worrying and a clear sign of terrible things and throwing around “better safe than sorry” as if that means anything and bringing up completely unrelated examples of horrific child abuse…it’s shocked me tbh.

BippityBoppety · 27/06/2026 21:35

I wouldn't have called the police for a one off situation. A lot of babies can cry for that long or longer while being comforted and cared for, our little one used to throw the most awful screaming crying tantrums over bed time and nothing would settle her. If it had happened a few times and you were concerned then I would have called the police.

ProudCat · 27/06/2026 21:35

summermumma2021 · 27/06/2026 01:19

Firstly I’m not a nosy neighbour. Check your spelling!
Secondly I haven’t gone over to check anything, that wasn’t my post.

I reported a genuine concern to the relevant authorities. You would do well to check your own ethics around safeguarding rather than belittling a genuine concern.

Might I again emphasise these are new neighbours who live much further down the road from me and I could still hear a loud worrying cry. I was not the only caller apparently.

The police wouldn't give you the information that you're not the only caller.

FlappyDappyDoo · 27/06/2026 21:29

summermumma2021 · 27/06/2026 00:21

Don’t know them and my own three children are asleep in the house so I can’t go for a walk down the road to intervene in a domestic dispute.

You said your husband was in. No reason one of you could not have investigated a little first.

PossumHollow · 27/06/2026 21:27

Substance · 27/06/2026 20:48

It's crazy, isn't it? And they way everyone is slapping themselves on the back saying they would have done the same. And all this 'better safe than sorry' rubbish about a baby crying for 30 minutes! And OP so proud of herself. I hope the police told her off for wasting their time.

100%. It makes me feel really angry actually. “Better safe than sorry” is just a cop out for people not needing to critically engage with the situation. This situation just does not meet the bar for police intervention and I’m pretty appalled how many people seemingly think it does.

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