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Tipping waiting staff..

233 replies

JacknDiane · 26/06/2026 21:16

Ive just read an article about football fans visiting the US and being frustrated at how expensive the tipping culture is over there. Its because US waiting staff are paid so little, the tips are meant to boost their wages. But visitors are saying the staff should be properly paid and its on businesses to ensure staff are properly paid, not on the customer to be expected to make up the wages shortfall. I think football fans from around the world are feeling the pinch in the US as they are getting ripped off anyway.

BUT its made me think. We dont eat out much here in the UK, its frankly expensive and not always great. But whenever we do eat out, I notice a service charge is always added automatically to the bill. And frankly it makes the bill quite a bit higher. Id love a cocktail with my dinner or lunch but I very very rarely have one, as they can be £8-£9 each. So I have either water or a soft drink. But then the bill comes and the tip is often £8-£9. That's the cocktail I usually deny myself. And it sort of pisses me off. I earn 25p over minimum wage. Dh isn't on much more. And im guessing the hospitality staff are on similar to me. Im in retail and I give customers good service . But I dont get tips and of course I dont expect tips. Yet waiting staff here get minimum wage and we still tip them 10% of the bill. So they'll be earning a whole lot more than me. Yet I feel mean if I dont tip.

What's the answer? Please bare in mind my earnings and how infrequently we eat out. Its a treat, and drinks are usually water or coke to keep costs down. Having a coffee at the end and sharing a dessert is a treat too.
Then the bill comes and im expected to tip someone better paid than me. The tip is always on the bill, gone are the days the tip feels optional.
And I know this isn't the waiting staff's fault. I know they dont make the rules and i know the tips are pooled between all staff working.
But it just feels too much when our budget is stretched to the limit. I also know ive tipped and the staff/ meal frankly weren't all that great. But I feel pressure when its on the bill.

Am I the only low waged person to feel like this?

OP posts:
Allseeingallknowing · 27/06/2026 15:54

Judging · 27/06/2026 15:49

If they were wiping a family member’s arse, I’d definitely be recognising it too. We tip the binmen and postman at Christmas. The guy that fills our oil tank twice a year. The gardeners, the cleaner, the window cleaner - we give them all tips.

It’s not quite the same as hospitality though. You go out for a meal, you tip the waiter every time unless the service is bad. It’s part of the cost of the meal to me. I’d rather there was a service charge added on tbh, but I don’t begrudge tipping. I tend to think people who do are tight.

It shouldn’t just be part of the meal, just a habit. Why should the person who brings you your meal be tipped?
Why not tip the person at the till in Supermarkets as well. I wish some would be brave enough to stop the whole tipping culture including service charge. No one should be made to feel mean if they don’t.

HelpSendMoreMuesli · 27/06/2026 15:52

Doingtheboxerbeat · 27/06/2026 15:49

I literally always tip the wait staff in cash but I refuse to pay service charge, so the restaurant will continue to lose anyway - seems like a bad business model.

The restaurant doesn’t lose out though. They are able to retain staff as their wages are being topped up by tips and they don’t have to put up their prices even more to pay their staff more.

MeetMeOnTheCorner · 27/06/2026 15:51

@igelkott2026 I’ve never tipped my hairdresser but they’ve had my custom for 28 years. They don’t need tips on top and there’s something odd that it seems older women do it the most. Of which I’m one.

Service charge in a restaurant is acceptable if you have been advised about wine, details of the menu (sometimes that’s every course!) and they do look after you at very good restaurants - water topped up, wine poured, friendly welcome etc. If it’s a burger joint - they aren’t doing anywhere near as much. A bigger group in a high class restaurant is more work!

USA has rinsed football fans. Tipping is 20% plus anyway. If op cannot afford the service charge, then I’m afraid eating out isn’t possible. There are treats that are cheaper than eating out if you resent the cost. Many restaurants close every year so they are hardly reaping huge bucks. Read Tom Kerridge on the subject. He’s not making any of his restaurants pay!

Doingtheboxerbeat · 27/06/2026 15:49

HelpSendMoreMuesli · 27/06/2026 15:40

They can’t afford to put the prices up as that will put off more customers who are struggling with the COL.
I don’t agree with them adding the service charge to the bill though. They should leave it to the customer to tip if they want to. We always tip unless the service is poor.

I literally always tip the wait staff in cash but I refuse to pay service charge, so the restaurant will continue to lose anyway - seems like a bad business model.

Judging · 27/06/2026 15:49

Doingtheboxerbeat · 27/06/2026 06:25

Over a care home worker who wipes old people's bums for minimum wage? Lots of people work hard on minimum wage and don't get tips.

If they were wiping a family member’s arse, I’d definitely be recognising it too. We tip the binmen and postman at Christmas. The guy that fills our oil tank twice a year. The gardeners, the cleaner, the window cleaner - we give them all tips.

It’s not quite the same as hospitality though. You go out for a meal, you tip the waiter every time unless the service is bad. It’s part of the cost of the meal to me. I’d rather there was a service charge added on tbh, but I don’t begrudge tipping. I tend to think people who do are tight.

Mydahliasareshit · 27/06/2026 15:48

I know a man who, despite being skint to the floorboards, asks a lot of women out to posh restaurants on dates to impress them and get his leg over. Invariably, he makes a huge fuss about something - that he's usually had a hand in - to get the bill either reduced or written off and then goes off on one about the service charge. Yes, he is still single and pushing 60.

HelpSendMoreMuesli · 27/06/2026 15:40

Doingtheboxerbeat · 27/06/2026 15:31

This is true, but they need to increase prices rather than adding removable service charges, which relies on customers like @JuliettaCaeser (no offence btw) to pay out of politeness and embarrassment.

They can’t afford to put the prices up as that will put off more customers who are struggling with the COL.
I don’t agree with them adding the service charge to the bill though. They should leave it to the customer to tip if they want to. We always tip unless the service is poor.

igelkott2026 · 27/06/2026 15:38

I have absolutely no idea why we tip hairdressers either. They are not badly paid.

I never have except once during COVID when I felt sorry for them standing around in masks all day (and they did the trick of adding it on the contactless machine).

igelkott2026 · 27/06/2026 15:36

WhitegreeNcandle · 27/06/2026 11:20

Thats outrageous. Trying to make you feel bad for her.

I used to tip cash for good service. I cannot abide an automatic service charge and always ask for it to be removed. I will tip if the service has been good. But frankly, 9 times out of 10 it’s crap. Especially in chain restaurants. Forgotten drinks, long waits for food, incorrect items arriving. Mostly whilst staff are chatting by the till. Often I’m the one in a group who will say I’m not going to pay if, for example, we had to wait 30 mins for a pudding. The rest of the group are normally relieved that I’ve been brave enough to say it and still eat out with me so I can’t be that cringe.

Agreed. Fortunately the last time I had service with an eye roll they didn't put a service charge on and I very much didn't tip (in Prezzo in York although a couple of years ago now).

igelkott2026 · 27/06/2026 15:34

JuliettaCaeser · 27/06/2026 13:05

It’s rude and mortifying to ask for the service charge to be taken off. Would totally sour the atmosphere of eating out.

I think if the service had been bad enough to warrant it, the atmosphere would already be soured.

igelkott2026 · 27/06/2026 15:33

I know they (in the US) have been getting very het up about this and moaning about people not respecting their culture etc.

But seriously - I am not some upper class Lady Bountiful being condescending (in the old fashioned) sense to my underlings. I thought the US did away with the class system when they threw the Brits out. Ha ha.

Also most states have a minimum wage.

Doingtheboxerbeat · 27/06/2026 15:31

HelpSendMoreMuesli · 27/06/2026 15:18

Fat cat bosses? Get real. Most of the hospitality sector is struggling to survive. Pubs, cafes and restaurants are shutting down all over the place.

This is true, but they need to increase prices rather than adding removable service charges, which relies on customers like @JuliettaCaeser (no offence btw) to pay out of politeness and embarrassment.

HelpSendMoreMuesli · 27/06/2026 15:30

Allseeingallknowing · 27/06/2026 15:21

Some may be struggling , not the huge chains, but shouldn’t expect the public to subsidise wages.

Never use the chains anyway as they are pretty low quality. Local gastropubs and cafes are so much better

user1471538275 · 27/06/2026 15:30

I don't like eating out. I don't find the food that much better than what I can produce.

Service - strangely enough when I cook at home I serve things faster and hotter than in a restaurant.

I hate tipping - having spent my working life in low paid but very heavy responsibility jobs I absolutely resent someone in an easier job being paid better through tips. Waitressing is not hard - i've done it. It requires few skills and little knowledge.

The hospitality industry needs shrinking anyway and if they keep charging more and more additional charges for lower quality food in smaller portions it will shrink more than it might like.

Allseeingallknowing · 27/06/2026 15:24

I think we pay enough for these very average meals eg sausage and mash £15 approx, and silly prices for drinks. The menus in all these chains are the same and boring,Hunters chicken, scampi etc . Stick to the small cafes, much better value.

Allseeingallknowing · 27/06/2026 15:21

HelpSendMoreMuesli · 27/06/2026 15:18

Fat cat bosses? Get real. Most of the hospitality sector is struggling to survive. Pubs, cafes and restaurants are shutting down all over the place.

Some may be struggling , not the huge chains, but shouldn’t expect the public to subsidise wages.

HelpSendMoreMuesli · 27/06/2026 15:18

Allseeingallknowing · 27/06/2026 14:58

Why should I subsidise the poor wages paid by fat cat bosses?

Fat cat bosses? Get real. Most of the hospitality sector is struggling to survive. Pubs, cafes and restaurants are shutting down all over the place.

Allseeingallknowing · 27/06/2026 14:58

Why should I subsidise the poor wages paid by fat cat bosses?

Gottensomedraws · 27/06/2026 14:52

aWeeCornishPastie · 26/06/2026 22:52

@peachyheadasking why?! Even worse 😂

Wow!
‘Please remove the DISCRETIONARY service charge from my bill’.

‘Why?’
…….that would really piss me off!

To be honest I think that a lot of the time we don’t want to feel embarrassed not too so we just pay it, I think restaurants know this.

But if more of us actually did question the service charge ( if we haven’t had particularly good service ) then we should be able to do so without embarrassment. It’s poor customer service to add it on in my view.
Where there is a big group I can see that all staff work harder to get your order out all at the same time etc ….. but for smaller groups and couples I fail to see how service is related to the amount I am paying.

Allseeingallknowing · 27/06/2026 14:46

JuliettaCaeser · 27/06/2026 09:11

Never come across anyone that doesn’t tip. It would be absolutely mortifying to be with someone that asked for the service e charge to removed. I would think less of them and would certainly never eat out with them again. Cringe.

That’s why things never change!

IDontHateRainbows · 27/06/2026 14:44

JuliettaCaeser · 27/06/2026 13:05

It’s rude and mortifying to ask for the service charge to be taken off. Would totally sour the atmosphere of eating out.

They totally rely on people like you to get away with it.

Doingtheboxerbeat · 27/06/2026 14:36

JuliettaCaeser · 27/06/2026 09:11

Never come across anyone that doesn’t tip. It would be absolutely mortifying to be with someone that asked for the service e charge to removed. I would think less of them and would certainly never eat out with them again. Cringe.

The fact that you have never come across a person who doesn't tip and is so easily mortified by individuality means that you probably live in a bit of a bubble, so we likely wouldn't cross paths, so we're both safe in that regard.

JuliettaCaeser · 27/06/2026 13:05

It’s rude and mortifying to ask for the service charge to be taken off. Would totally sour the atmosphere of eating out.

IDontHateRainbows · 27/06/2026 12:32

JuliettaCaeser · 27/06/2026 09:11

Never come across anyone that doesn’t tip. It would be absolutely mortifying to be with someone that asked for the service e charge to removed. I would think less of them and would certainly never eat out with them again. Cringe.

I'd happily not want to go out and eat with you if you insisted on me paying for a service charge when the service was shit. Mug!

WhitegreeNcandle · 27/06/2026 11:20

YorkshirePuddingsGreatestFan · 27/06/2026 09:45

We had this at a UK chain restaurant where they added a suggested tip to the final bill. The waitress pointed it out and said we could remove it, but the tips help her out as she uses them to buy her food shopping with being on a low wage. I left it on as it felt too awkward to say no I want it taken off.

I'm on minimum wage but I don't get tips in my job and nobody helps me out with my grocery shopping. It left a sour taste at the end of the meal to be honest.

Thats outrageous. Trying to make you feel bad for her.

I used to tip cash for good service. I cannot abide an automatic service charge and always ask for it to be removed. I will tip if the service has been good. But frankly, 9 times out of 10 it’s crap. Especially in chain restaurants. Forgotten drinks, long waits for food, incorrect items arriving. Mostly whilst staff are chatting by the till. Often I’m the one in a group who will say I’m not going to pay if, for example, we had to wait 30 mins for a pudding. The rest of the group are normally relieved that I’ve been brave enough to say it and still eat out with me so I can’t be that cringe.

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