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AIBU to raise concerns after school let father-in-law apply suncream when not an approved collector?

243 replies

Tryingtohelp12 · 26/06/2026 20:40

My father in law called in today to drop something off and I said can you do me a favour and drop dc2 Suncream at school I’ve just realised it’s not in her bag and it’s on your way past. Just leave it with the office (my child school has allowed them to take their own cream in this week and apply it themselves). About 20 minutes later came back and he said the office wouldn’t let him leave the cream and had retrieved my child from her classroom and allowed him to apply it.

i have no problem with him actually doing this as we are close and he is trustworthy, but was really surprised, he’s not on the list of approved collectors as he has never done a school run for us and honestly could have been anyone. What if he’d come in and said they need to take child out of school- would they have let him?

I mentioned it to the teacher at pick up who said she will look into it but now I’m worried I have overreacted and got the office staff in trouble.

OP posts:
BaffledOwl · 26/06/2026 21:41

The lack of awareness around safeguarding in this post is staggering.

It does not matter if he applied it with another adult present. School did not know if parents had granted any contact with this man.

It does not matter if the children knew who he was. School did not know if parents had granted any contact with this man.

It does not matter if he said Mum sent him. School did not know if parents had granted any contact with this man.

It does not matter if school didn't have a picture of a note saying 'no contact' with this man. School did not know if parents had granted any contact with this man.

That's it. That's all that matters.

School should not be granting any contact, regardless of the type, with any people that walk in off the street, that haven't been approved by the parents. It's that simple.

NoCommentingFromNowOn · 26/06/2026 21:41

CranberryCandyCane · 26/06/2026 21:36

Office staff have a list and sometimes photos when there are situations like this.

Cant rely on that. For every photo of a forbidden person, there is a friend or relative of theirs who can sound convincingly like ‘gran’ or ‘granddad’.

MagdaLenor · 26/06/2026 21:40

NoCommentingFromNowOn · 26/06/2026 21:39

I think the office staff retrieved her and took her to the office.

Right. They're in breach of their safeguarding training.

NoCommentingFromNowOn · 26/06/2026 21:39

MagdaLenor · 26/06/2026 21:34

No adult would be allowed to "retrieve" a child from any classroom in any school. Visitors, including parents, can't get further than a reception area.
How did they know what to put on his lanyard?

I think the office staff retrieved her and took her to the office.

MagdaLenor · 26/06/2026 21:38

ClaredeBear · 26/06/2026 21:37

I imagine another adult was present when he was applying it.

He shouldn't have got past the reception area. Whoever allowed this will be disciplined. It's very serious.

ClaredeBear · 26/06/2026 21:38

Pansykavalier · 26/06/2026 21:36

I didn’t complain I just said to her teacher I was surprised by it.

Assuming that you’re British, surely you are aware that ‘being surprised’ is the equivalent of being absolutely outraged…

😂

ClaredeBear · 26/06/2026 21:37

I imagine another adult was present when he was applying it.

Bestfootforward11 · 26/06/2026 21:37

I get your point to some extent but think you are over reacting as you were the one that sent the GP to the school.
You wanted your child have sunscreen in this really hot weather and as the office said the GP couldn’t leave it, they instead allowed him to apply it. So you got what you wanted which is your child has sun protection. The alternative would’ve been he came back with the sun lotion and I’m guessing you would be complaining about the school being unreasonable and your child spending the whole day without sun protection. Clearly a mistake. Put the GP on the list if you plan to send them for anything school related.

MyPantsAreMissing · 26/06/2026 21:37

If she got sun burnt because she was not allowed the suncream, I'm sure you would be annoyed with the school too.
Your post suggests that they let a random older man take a child from their classroom and apply suncream, but I'm sure that is not the case.
If it is the case then I would be more worried about that than your hypothetical question

CranberryCandyCane · 26/06/2026 21:36

Bitofashock · 26/06/2026 21:08

Unfortunately there are lots and lots of children who aren’t allowed contact with certain family members for many reasons and so op isn’t wrong to be a bit concerned. In this case all was fine but school should be careful about allowing people not on the contact/collection list to have access to students. Even to just apply sun cream which sounds so innocuous. Not that they would allow the child to leave with the person but if they aren’t supposed to have any contact with the child (and the child might not be fully aware of this) then they should be more careful really.

Office staff have a list and sometimes photos when there are situations like this.

Pansykavalier · 26/06/2026 21:36

I didn’t complain I just said to her teacher I was surprised by it.

Assuming that you’re British, surely you are aware that ‘being surprised’ is the equivalent of being absolutely outraged…

Choice4567 · 26/06/2026 21:35

Shhhhitsmagic · 26/06/2026 21:31

Sorry but you're being ridiculous. If I worked in a school, I would assume that if the mum sent in a grandparent with suncream that they can be trusted to apply it!
If your child came home with sunburn you'd be complaining about that too..

But the point is, school don’t know she sent him!

what if Grandpa wasn’t allowed to see the children, and thought to himself ‘this is a clever work around. I’ll go to school and say the mum sent me.’

NoCommentingFromNowOn · 26/06/2026 21:34

@Tryingtohelp12 I will give my head a wobble as suggested and blame the sun - I’m in general a very relaxed person

No, don’t give your head a wobble please! Tell school that this happened and they need to change their procedures or tighten them up or whatever. Imagine if Ofsted were there watching this happen!

TY78910 · 26/06/2026 21:34

So… you asked for a favour, then you made it in to a crime scene? Christ on a bike

RiseUp · 26/06/2026 21:34

Shhhhitsmagic · 26/06/2026 21:31

Sorry but you're being ridiculous. If I worked in a school, I would assume that if the mum sent in a grandparent with suncream that they can be trusted to apply it!
If your child came home with sunburn you'd be complaining about that too..

Then with all due respect, it’s a good job you don’t work in a school then……

MagdaLenor · 26/06/2026 21:34

No adult would be allowed to "retrieve" a child from any classroom in any school. Visitors, including parents, can't get further than a reception area.
How did they know what to put on his lanyard?

DaisyChain505 · 26/06/2026 21:34

oh come on it’s not as if he dragged her off to a private room to do it. I assume they were stood in the open by reception with plenty of witnesses. The school can’t win in this situation, if they’d denied him putting sun cream on her and sent him away you’d also be complaining, next time take it yourself if you’re going to moan

RiseUp · 26/06/2026 21:33

i agree with you OP - it’s very clear on this thread those posters who have had safeguarding training and those who haven’t!

Regardless of a child’s age/ability to recognise and name an adult, no childcare/education setting should be allowing access to any adult who does not have express permission from the parent/carer of the child in question.

As PPs have suggested, parent/carers could be NC for a myriad of reasons not known to a child who just sees ‘Grandad’ coming in to the setting. And yes - that means a phone call etc to the parent/carer every time someone not on the approved list appears!

cupfinalchaos · 26/06/2026 21:32

MrsTomRipley · 26/06/2026 20:44

Your Fil does you a big favour and this is your reaction

Yup.. what’s the problem?

SundayGirl86 · 26/06/2026 21:32

BaffledOwl · 26/06/2026 21:18

I'm with you on this one OP, 100%.

Most predators are known to children. It's something like over 90% of child abuse is commited by someone known to the child... so a child saying 'Hi Grandpa' shouldn't be the only safeguard a school should lean on.

Whilst you're absolutely not accusing your FIL of anything indecent, the school SHOULD be hot on their safeguarding policies.

Only approved adults should be picking up the children (or other necessary contact with children at school!)

Edited

This.
Schools have to be watertight with safeguarding practices. OP is doing them a favour flagging this up.

Shhhhitsmagic · 26/06/2026 21:31

Sorry but you're being ridiculous. If I worked in a school, I would assume that if the mum sent in a grandparent with suncream that they can be trusted to apply it!
If your child came home with sunburn you'd be complaining about that too..

JudgeJ · 26/06/2026 21:30

PurpleFlower1983 · 26/06/2026 20:46

You have massively overreacted after messing up and not putting your child’s cream in their bag. Schools can’t do right for doing wrong. Surely your kid knew their grandad ffs? Honestly these threads astound me.

Edited

Not only schools can't do right for doing wrong, in-laws also seem to be in the same group!
Our granddaughter once flew down to us as a UM and we were to collect her from the airport, taking various IDs to show who we were. As she walked through with her escort, her face burst into a smile, she called to us Grandma, Grandad, the escort said Well you're clearly the right people but I suppose I should look at you IDs! I'm sure common sense can be allowed, the child would probably have asked a stranger who he was or told an adult, children are very savvy these days.

NautilusLionfish · 26/06/2026 21:29

BaffledOwl · 26/06/2026 21:18

I'm with you on this one OP, 100%.

Most predators are known to children. It's something like over 90% of child abuse is commited by someone known to the child... so a child saying 'Hi Grandpa' shouldn't be the only safeguard a school should lean on.

Whilst you're absolutely not accusing your FIL of anything indecent, the school SHOULD be hot on their safeguarding policies.

Only approved adults should be picking up the children (or other necessary contact with children at school!)

Edited

agreed but I think OP also muddled things here (dont know if she called sch to say so and so is coming). @Tryingtohelp12 next time be aware. Dont send people not on the list because the sch has obviously got confused here (by you sending him they assumed you are approving contact/he is trusted which is not entirely the case though you say you do. And you obviously dont trust the sch's safeguarding either).

As to your concern that you overreacted, not necessarily. Of course they will look into it as they should any safeguarding concern a parent/guardian raises. Did you expect them not to act on their mistake? That would have been worse and your post on that would have been worse as well. So its good they will (hopefully) be fixing gaps in their procedures. @Tryingtohelp12 what did you expect them to do after you reported btw?

Tryingtohelp12 · 26/06/2026 21:29

I think I worded this post badly 😂 I have no issue with my father in law applying sun cream we have a great relationship. I’d love him to be on her approved collection but he collects my neice everyday so is never around so there has never been any point in putting him on (in our school they have a list for each child with a photo). I was just surprised they let him when he could have been anyone! I didn’t complain I just said to her teacher I was surprised by it. I will give my head a wobble as suggested and blame the sun - I’m in general a very relaxed person 😂

OP posts:
itsgettingweird · 26/06/2026 21:28

I
imagine your child was more than able to confirm its grandad as she’s old enough to apply her own suncream?