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Will the computer say no?

60 replies

crushedgrapes · 24/06/2026 10:58

I’ve paid Curry’s for washing machine installation + recycling of the old one. The new machine fits snugly under the worktop with a rubber mat on top.
Am I being unreasonable to suspect they might turn up without a screwdriver and expect me to magically remove the worktop myself? I've tried to get it off myself with a manual philips but the screws are too tight

Will the computer say no?
Will the computer say no?
OP posts:
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crushedgrapes · 24/06/2026 14:18

I'm happy to report the machine was wiggled out and a new one put in.
I thought it would be a nightmare, it wasn't! Happy days!

OP posts:
AWeeCupOfTeaAndAnIndividualFruitTrifle · 24/06/2026 14:10

InveterateWineDrinker · 24/06/2026 13:54

This is the equivalent of expecting the person who serves at your local chip shop to be knowledgeable and willing to advise you on which fine wines to pair your takeaway with - well, it's all food and drink, so basically the same specialism, isn't it?!

@AWeeCupOfTeaAndAnIndividualFruitTrifle Traditionally a dry white with good acidity to cut through the fat would work; a Sancerre or Pouilly-Fumé would be good if you want fine wine, but if you're sitting on a sea-front then maybe a Muscadet de Sevre-et-Maine might be a bit less pretentious. A white Vinho Verde would also be a good shout. English sparkling wine would be the modern choice though.

Thank you, I'm very much obliged! Just salt, no vinegar, thanks Grin

Allseeingallknowing · 24/06/2026 14:08

crushedgrapes · 24/06/2026 10:58

I’ve paid Curry’s for washing machine installation + recycling of the old one. The new machine fits snugly under the worktop with a rubber mat on top.
Am I being unreasonable to suspect they might turn up without a screwdriver and expect me to magically remove the worktop myself? I've tried to get it off myself with a manual philips but the screws are too tight

Why would you need to remove the worktop when the new machine will fit under it?

InveterateWineDrinker · 24/06/2026 13:54

This is the equivalent of expecting the person who serves at your local chip shop to be knowledgeable and willing to advise you on which fine wines to pair your takeaway with - well, it's all food and drink, so basically the same specialism, isn't it?!

@AWeeCupOfTeaAndAnIndividualFruitTrifle Traditionally a dry white with good acidity to cut through the fat would work; a Sancerre or Pouilly-Fumé would be good if you want fine wine, but if you're sitting on a sea-front then maybe a Muscadet de Sevre-et-Maine might be a bit less pretentious. A white Vinho Verde would also be a good shout. English sparkling wine would be the modern choice though.

JoshLymanSwagger · 24/06/2026 12:52

PropertyD · 24/06/2026 12:49

I am afraid it is you OP who is expecting too much. Have you seen the voting….

I'd forgotten to vote...🤫

PropertyD · 24/06/2026 12:49

I am afraid it is you OP who is expecting too much. Have you seen the voting….

AWeeCupOfTeaAndAnIndividualFruitTrifle · 24/06/2026 12:42

Stoict · 24/06/2026 11:52

I mean, it’s in the OP.

I've tried to get it off myself with a manual philips but the screws are too tight

But what about an electric screwdriver/drill? Or asking somebody with more strength to help?

Clearly OP is expecting somebody (the delivery people) to be able to loosen the screw, so it's hardly a Herculean task. Even if they can do it, they probably won't want to (or be insured to do so), as it will not only take them more time out of their busy schedule but could also come back on them badly if something goes wrong as a result.

As PP have said, their job (for which they're trained) is to drive and unload a lorry, unpack new appliances, remove the old ones and connect in the new ones as standard - so for a washing machine, that's two pipes, plug it in, shove it into place and turn the wheels on the little leveller feet if need be.

This is the equivalent of expecting the person who serves at your local chip shop to be knowledgeable and willing to advise you on which fine wines to pair your takeaway with - well, it's all food and drink, so basically the same specialism, isn't it?!

JoshLymanSwagger · 24/06/2026 12:38

HopeMumsnet · 24/06/2026 12:28

Bless you, kind lady. <slurp>

I get the feeling it's going to be a loooong day (or few days) for you @HopeMumsnet I'll keep the slurpy icecream coming if we cross paths again. 🥵

elephantball · 24/06/2026 12:36

elephantball · 24/06/2026 12:25

My son works as a curry’s installer and he literally pulls out one machine and plumbs in another, if there’s an issue or they can’t install for whatever reason the job is failed and machine returned to warehouse, move on to the next job.
They will do their best but it will literally be one engineer and a drivers mate and they’ll have a whole van of goods to deliver and inevitably some jobs will get failed.

Also to mention that it would be better for them to fail the job than to risk damaging the machine while installing it which would lead to repercussions for them.

They will have to call the office and will be told if unsure then to fail the job.

TheComputer · 24/06/2026 12:29

Don't put words into my mouth

HopeMumsnet · 24/06/2026 12:28

Bless you, kind lady. <slurp>

JoshLymanSwagger · 24/06/2026 12:27

HopeMumsnet · 24/06/2026 12:23

Hi all,
It IS very hot in some parts of the country and so we have already stepped in to remove some fractious posting - could we ask that everyone retire somewhere cooler and sip on a lemonade rather than keep posting in this fashion?

@HopeMumsnet 🍦

gotmyselfintoapickle · 24/06/2026 12:27

Stoict · 24/06/2026 11:52

I mean, it’s in the OP.

I've tried to get it off myself with a manual philips but the screws are too tight

Oh yeah 😂

JoshLymanSwagger · 24/06/2026 12:25

takealettermsjones · 24/06/2026 12:11

Didn't expect post deletions on a thread about a washing machine 🤣

Nor me!🍦

elephantball · 24/06/2026 12:25

My son works as a curry’s installer and he literally pulls out one machine and plumbs in another, if there’s an issue or they can’t install for whatever reason the job is failed and machine returned to warehouse, move on to the next job.
They will do their best but it will literally be one engineer and a drivers mate and they’ll have a whole van of goods to deliver and inevitably some jobs will get failed.

Beautyfadesdumbisforever · 24/06/2026 12:23

I’ve smiled my way through the thought of needing DIY “skills” and paying professionals to install a washing machine.
what I want to know is who puts a blooming screw down through the top of a worktop.
hope you get it sorted.

HopeMumsnet · 24/06/2026 12:23

Hi all,
It IS very hot in some parts of the country and so we have already stepped in to remove some fractious posting - could we ask that everyone retire somewhere cooler and sip on a lemonade rather than keep posting in this fashion?

JoshLymanSwagger · 24/06/2026 12:21

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

STILL A FEMALE!!

@MNHQ I'm sorry if I have offended you. But I do believe that the OP was being deliberately offensive to other posters and I was initially only trying to offer my former experience of having white goods fitted. My DH leaves all of it to me to deal with.

I would be more than happy if @crushedgrapes apologised to the posters she had been rude towards.

AddictedToBooks · 24/06/2026 12:19

Tryingtokeepgoing · 24/06/2026 12:12

Task rabbit is a servce you can book - someone comes round and carries out the specified task for you, for money. It is not, as far as I am aware, an insult :)

Thanks for telling me that 😆 - I apologise to the OP for that coming across as an insult then as I admit it was ME being an idiot. My comment about the ponytail still stands though.

JoshLymanSwagger · 24/06/2026 12:18

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

LittlePetitePsychopath · 24/06/2026 12:17

They removed an old dishwasher wedged under a unit for me. But they did it by sledgehammering the unit top and then dragging it all outside…

takealettermsjones · 24/06/2026 12:14

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

Well no, it's you who's had posts deleted, so what did you not like 🤣

crushedgrapes · 24/06/2026 12:12

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

Tryingtokeepgoing · 24/06/2026 12:12

AddictedToBooks · 24/06/2026 12:07

The OP has come across as extremely rude to people on this post and by her language (asking if someone has a ponytail and calling someone a task rabbit) she seems like an unpleasant person anyway who is dismissive of others and quite frankly I pity anyone who has to deal with her face to face.

There's no excuse for her level of rudeness towards people who have tried to help her.

Edited

Task rabbit is a servce you can book - someone comes round and carries out the specified task for you, for money. It is not, as far as I am aware, an insult :)

takealettermsjones · 24/06/2026 12:11

Didn't expect post deletions on a thread about a washing machine 🤣

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