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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

AIBU to complain after being unable to collect my child from nursery

57 replies

Yousernane · 15/06/2026 12:55

I went to collect my child from nursery, i was pressing the intercom to get into the gates, no answer. Tried phoning, no answer.
20 minutes i tried for until i gave up and went. Im livid,
am I unreasonable to complain to ofstead? Or remove my child?
this isn’t the first time either.

OP posts:
rainbowruthie · 15/06/2026 13:05

Ofsted wouldn't be the slightest bit interested, there are many steps to making a complaint before such drastic action.

Speak to the manager when you eventually gain access.

Original poster
Yousernane · 15/06/2026 13:05

I collect after lunch twice per week as my child only attends morning sessions

OP posts:
GoodbyeZebedee · 15/06/2026 13:04

I think you’d be unreasonable. What if they had taken the kids to the park or something?

Original poster
Yousernane · 15/06/2026 13:03

No i went as i have an appointment i will have to try again after my appointment

OP posts:
Original poster
Yousernane · 15/06/2026 13:03

Yes i collect same time every week

OP posts:
Indianajet · 15/06/2026 13:02

Did you collect your child in the end?

BeSunnyLemonSheep · 15/06/2026 12:56

That depends. Were they expecting you? If so, YANBU.

If not, YABU. They’re not a drop in.