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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To definitely jump the turnstile in this situation

51 replies

CurdinHenry · 12/06/2026 07:27

https://x.com/MichelleDewbs/status/2064993574341513645

She has a ticket, it won't scan, staff insanely refuse to help so she can't get through and misses her train.

This in a city increasingly famous for tailgating.

I'd be hopping straight over.

Michelle Dewberry (@MichelleDewbs) on X

My morning so far…I feel the need to get this off my chest 🤣🤦🏼‍♀️ At London Waterloo I tried to board my train as soon as the platform was announced, but my ticket wouldn’t scan. Showed the guy my ticket & asked him to pls let me through the...

https://x.com/MichelleDewbs/status/2064993574341513645

OP posts:
AbzMoz · 12/06/2026 07:41

Staff didn’t ‘refuse to help’; some were not authorised to, and the one who was had a queue. The issues are that the time between platform being announced and train departing is too tight, meaning there is no room for issues like a dodgy print out/wrong code; and the unavailability of (properly authorised) staff.

The solution is not to jump the gate. The issue of jumping/tailgating/swarming the buggy gate is separate. There absolutely should be better barriers, but with that, as above it seems there needs to be a longer boarding window and more staff to help in case of issues.