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Work related - grievance

160 replies

Holidaymodeon · 07/06/2026 09:30

Hi, posting here for traffic!
Writing a grievance, ACAS has advised it but won’t read it prior to sending.
Can’t go to citizens advice as it is linked to my work…
is there a legitimate organisation who will read my grievance prior to sending?
it is long and covers so many issues in multiple areas, primarily disability discrimination, bullying and poor, possibly illegal practices but I am conscious I am coming from a place of high stress and emotion as well as sick with pain and don’t want to write a sprawling document that might be overkill and not taken seriously.
I’m neurodivergent and have been told I give too much info and find it really hard to pare down whilst maintaining the importance of the grievance.

thank you

OP posts:
LoudTealHare · 07/06/2026 12:02

Inmysportsmumera · 07/06/2026 09:33

join a union - they are normally only around £7-£10 per month. They will help you

They won’t help as the grievance has already started and unions are clear they don’t support new members with existing cases.

Motherbear44 · 07/06/2026 12:02

ItTook9Years · 07/06/2026 11:05

She literally says ACAS won’t (actually, they can’t) read it before she sends it.

OP, I’m a HR Director and implore you to be careful using AI to help with this. It might be able to help you focus your points but we are getting grievances that are 60+ pages which have clearly been generated by AI and giving all manner of incorrect legal claims and it’s an absolute nightmare to resolve them properly. I wouldn’t worry about being a bit wordy, but maybe write a list of your main points and then build 1 paragraph around each one. That should keep you on track.

You can ask AI to keep to a specific number of pages. So you can say "reword the following document into a 3-page document". But you do have to edit carefully afterwards. I write up my work an ask it to be written in non-technical language. I have to carefully edit to check the meaning I have intended comes across.

To the OP - two or three pages has to be enough for a main letter. If that does not include all of your information, then add it as appendices. So you say "see appendix 3" and add your screenshots or other evidence. You can have multiple appendices but only the succinct letter.

Good luck

Holidaymodeon · 07/06/2026 11:58

andweallsingalong · 07/06/2026 11:05

Is the organisation big enough that you can move to another department, under a different boss who you would trust to manage you well?

I am not an expert, but am of the understanding that constructive dismissal is very hard to prove and that if it got to tribunal it would need to be proven that there was literally no other option, whatever the employer did.

Have you specifically asked ACAS their views or resigning?

I have asked directly for a different manager: no, no reason given but the other manager has told me in confidence that toxic boss is also fobbing the new manager off with work whilst making toxic boss’s job look far bigger than it is so I believe that’s why they are staying as my line manager, obviously I can’t put all that in a grievance but I will state my request for a different boss was refused and as written above, I’ve gone above my boss’s head and been ignored.
my boss has emailed me twenty times during my sickness period too , every time I see the name my anxiety spikes hugely

OP posts:
NNforthispost · 07/06/2026 11:56

Are you maybe looking more for a settlement agreement for them to let you go? Are you looking to discuss this with your employer an a ‘without prejudice’ basis? I’m in a different area of law. If you can afford it I’d definitely recommend legal advice. I know three different employment lawyers at different firms, who are all extremely good. I don’t know what their fees would be but perhaps someone could give you initial advice for a modest cost (this is still likely to be 2-3 hours work so maybe in the region of 750 plus vat and I don’t know if that’s something you could afford given you’re about to go on ssp). I work with a disability and some employers are awful. Occ Health can also be very much ill informed and the nurse I spoke to their knew nothing of my condition and just assumed points which were about 30 years out of date and only backed down when I asked for full credential to pass to my consultant as her advice differed to his.

I hope you can get this sorted.

Holidaymodeon · 07/06/2026 11:55

andweallsingalong · 07/06/2026 11:05

Is the organisation big enough that you can move to another department, under a different boss who you would trust to manage you well?

I am not an expert, but am of the understanding that constructive dismissal is very hard to prove and that if it got to tribunal it would need to be proven that there was literally no other option, whatever the employer did.

Have you specifically asked ACAS their views or resigning?

They just told me to follow the process , jcp disability adviser advised strongly against resigning and re-referred me to acas which is where I am now, I don’t think they are allowed to advise either way, just give guidance which I’m following

OP posts:
Holidaymodeon · 07/06/2026 11:51

SuperMagicHappyForest · 07/06/2026 11:32

So for some perspective - racial discrimination claim, member wanted £40k. At point of ACAS they were offered 10% of that and the solicitors would not have taken the case. That’s where it was settled.

another case is heading through tribunal but that one is being managed outside the union because the likelihood is that there is on a 15-20% chance of success. That’s a disability claim too.

i know of only one case where the payment was in The tens of thousands - that was settled through an agreement but the employers had acted so unbelievably unreasonably and publicly that they absolutely did not want to go to tribunal as the reputational damage would have been extensive.

so again do your research

The reputational damage here would be huge, the public ramifications would be massive, there’s been serious claims in the past prompting rebrands etc

OP posts:
BillieWiper · 07/06/2026 11:51

I think try and minimise emotions and things that aren't concrete facts.

Try and bunch the grievances into categories. So disability, misconduct, bullying, etc. then look at each and work out on turn if they are all serious enough to include.

Campervanadventures · 07/06/2026 11:43

Holidaymodeon · 07/06/2026 09:58

Hi, as in my original post, ACAS are supporting to an extent but won’t read the grievance prior to my sending it, it is not the way the process works, they’ve just advised me to follow the employer process and then once grievance etc has been taken into consideration they can get involved.

I can’t ask CA because we work together an it’s a small town, word gets around, bosses are friends and I know how this works.
sadly not in a union, I was naive and believed everything I was told, a case of be careful what you wish for…

An employment law solicitor would advise. Might be a good investment. I have actually done this and she was good at keeping the important stuff and getting rid of the waffle. Beware of a need to vent.

SuperMagicHappyForest · 07/06/2026 11:32

Holidaymodeon · 07/06/2026 10:57

I don’t even think it’s about life changing money, maybe enough to see me through a potential unemployment period whilst I recover, I just don’t them to see me go and be grateful they never had to do anything to support me and carry on their heinous practices.
in my dreams the toxic boss would lose their job, many people hope it but I know it’s highly unlikely

So for some perspective - racial discrimination claim, member wanted £40k. At point of ACAS they were offered 10% of that and the solicitors would not have taken the case. That’s where it was settled.

another case is heading through tribunal but that one is being managed outside the union because the likelihood is that there is on a 15-20% chance of success. That’s a disability claim too.

i know of only one case where the payment was in The tens of thousands - that was settled through an agreement but the employers had acted so unbelievably unreasonably and publicly that they absolutely did not want to go to tribunal as the reputational damage would have been extensive.

so again do your research

ItTook9Years · 07/06/2026 11:31

Boreded · 07/06/2026 11:22

Biggest tip from reading this, summary page.

if you ask chat gpt to do a summary page, tack it on the front, and then link the bullets from the summary point to a section or page in your full evidence pack.

then if only one page is read they still understand the nature of the grievance.

The promptitutes are out in force today.

AmberLime · 07/06/2026 11:28

It sounds like you want a without prejudice discussion about the possibility of being paid to leave. You might get 3 months pay for this, depends on a lot of things.

Boreded · 07/06/2026 11:22

Biggest tip from reading this, summary page.

if you ask chat gpt to do a summary page, tack it on the front, and then link the bullets from the summary point to a section or page in your full evidence pack.

then if only one page is read they still understand the nature of the grievance.

AintNoPartyLikeANumber10Party · 07/06/2026 11:19

Holidaymodeon · 07/06/2026 10:57

I don’t even think it’s about life changing money, maybe enough to see me through a potential unemployment period whilst I recover, I just don’t them to see me go and be grateful they never had to do anything to support me and carry on their heinous practices.
in my dreams the toxic boss would lose their job, many people hope it but I know it’s highly unlikely

It sounds like a toxic and damaging workplace. I’m not surprised you feel aggrieved. It sounds so wrong.

But
whatever happens, it is vanishingly unlikely that anything will happen to your horrible boss. And it’s unlikely any battle you fight will cause your employer to change culture.

So you need to really think about what you want to- and can - get out of a lengthy grievance and subsequent legal battle. Be aware that whatever monies you might get in court, these will come to you way way in the future, they will not tide you over right now. In fact you might initially spend a lot on funding your case.

At this point I think your best bet is to try to agree a negotiated exit (ie money to go away).

in your situation I would suggest the following

  1. raise a formal grievance solely focused on disability discrimination.
  2. When (inevitably) the company decides it hasn’t discriminated against you put in an appeal.
  3. at this point, consult an employment specialist solicitor to ask (obviously taking their advice) them to approach your employers regarding a without prejudice discussion about a settlement.
  4. move on with your life and a bit of extra money

Alternatively you can fight them about everything they’ve done wrong all the way to a tribunal on principle. But even if you win, they are extremely unlikely to change any of their working practices.

I wish you luck with whatever you decide 💐

ItTook9Years · 07/06/2026 11:10

5% if constructive dismissal cases succeed. And @ExtraOnions is right: if you stay employed past the “last straw” event, you’ve a snowflake’s chance of winning.

ExtraOnions · 07/06/2026 11:07

Holidaymodeon · 07/06/2026 10:59

I feel too vulnerable to resign while I’m not well enough to work, hence going through the acas advised process and occ health etc first. But obviously ultimately I will resign. I can’t now, I have been advised by jcp that I would not qualify for support if I willfully give up my job so I feel stuck between a rock and a hard place

It’s not a Constructive Dismissal as you still work there. Constructive Dismissals are quite hard to prove. In this case, as you have not immediately resigned, and are still working there after the events have occurred, it could be concluded that the events did not cause your resignation - even if you resign at a later date, this would still be the case.

What is the outcome you want ? A constructive dismissal pay off? Unlike it from what you have said.

andweallsingalong · 07/06/2026 11:05

Is the organisation big enough that you can move to another department, under a different boss who you would trust to manage you well?

I am not an expert, but am of the understanding that constructive dismissal is very hard to prove and that if it got to tribunal it would need to be proven that there was literally no other option, whatever the employer did.

Have you specifically asked ACAS their views or resigning?

ItTook9Years · 07/06/2026 11:05

Samewrinklesnewname · 07/06/2026 09:55

Is this something ACAS could help with?

She literally says ACAS won’t (actually, they can’t) read it before she sends it.

OP, I’m a HR Director and implore you to be careful using AI to help with this. It might be able to help you focus your points but we are getting grievances that are 60+ pages which have clearly been generated by AI and giving all manner of incorrect legal claims and it’s an absolute nightmare to resolve them properly. I wouldn’t worry about being a bit wordy, but maybe write a list of your main points and then build 1 paragraph around each one. That should keep you on track.

Holidaymodeon · 07/06/2026 11:01

MargaretThursday · 07/06/2026 10:49

I'd advise bullet points, and categorising them. Along the lines of:

Disability:

  1. They said they'd do this reasonable adjustment and didn't
  2. They called me a ** in X meeting: Witnessed by A. Whistleblower, statement attached

Exclusion:

  1. I wasn't invited to this meeting despite being the lead on part of it. Screenshot of email attached
  2. I asked to be included on emails about the Manhatten project as the result effects my work and this hasn't happened.
  3. I was invited to a zoom meeting and wasn't allowed entry. W H Smith (host) is willing to tell you that they were told by A Big Boss to block me.

So it's clear.

If it's a lot though, they will almost certainly focus on only some of the accusations, and ignore those where there is no evidence at least. So make sure the bigger ones, and those with evidence are at the top. Things like exclusion #2 I've written there will be he said/she said, they can probably find a reason why they didn't include you, so make sure that sort of one is towards the bottom end - it's there as a "all these things add up" rather than one they will act on.

Good luck.

This is very much the situation, thank you ☺️

OP posts:
Holidaymodeon · 07/06/2026 11:00

Retiredbosslady · 07/06/2026 10:49

Try Disability Law Service
dls.org.uk/our-services/employment/

Amazing! 🤩 thank you x

OP posts:
Holidaymodeon · 07/06/2026 10:59

Lovesacake · 07/06/2026 10:56

You can’t claim constructive dismissal if you haven’t resigned. As another poster has said you would need to resign now and then hope that in three or four years you get a positive outcome from a tribunal.

I feel too vulnerable to resign while I’m not well enough to work, hence going through the acas advised process and occ health etc first. But obviously ultimately I will resign. I can’t now, I have been advised by jcp that I would not qualify for support if I willfully give up my job so I feel stuck between a rock and a hard place

OP posts:
Holidaymodeon · 07/06/2026 10:57

SuperMagicHappyForest · 07/06/2026 10:53

This is why you need expert support… the tribunal dates are speeding up but will be at least 12-18 months in the future AFTER you have resigned and gone through the ACAS process. And you need to be aware of what a tribunal may give you… in all but the biggest of cases the awards aren’t life changing money.

I don’t even think it’s about life changing money, maybe enough to see me through a potential unemployment period whilst I recover, I just don’t them to see me go and be grateful they never had to do anything to support me and carry on their heinous practices.
in my dreams the toxic boss would lose their job, many people hope it but I know it’s highly unlikely

OP posts:
Lovesacake · 07/06/2026 10:56

You can’t claim constructive dismissal if you haven’t resigned. As another poster has said you would need to resign now and then hope that in three or four years you get a positive outcome from a tribunal.

Holidaymodeon · 07/06/2026 10:55

topcat2014 · 07/06/2026 10:52

What result are you hoping for our seeking? Bearing in mind most employers don't do much, and you mark your card

I’m thinking potentially constructive dismissal, especially as the lack of adaptation has further harmed me physically and mentally and is making it especially hard to find further work at the moment until i hopefully recover.
I honestly don’t know if that’s the route I want to go down.
it’s unfair that disabled people are frequently pushed out like this but have to worry about ‘marking their card’, surely those bosses should be worried about their reputation as people who willfully contravene the equality act knowing / hoping that vulnerable workers are too scared to speak up?

OP posts:
SuperMagicHappyForest · 07/06/2026 10:53

Holidaymodeon · 07/06/2026 10:45

Whoa! I guess I’d just get on with life and hope it rumbles away in the background? Am I being naive?!

This is why you need expert support… the tribunal dates are speeding up but will be at least 12-18 months in the future AFTER you have resigned and gone through the ACAS process. And you need to be aware of what a tribunal may give you… in all but the biggest of cases the awards aren’t life changing money.

Holidaymodeon · 07/06/2026 10:53

Thanks to all for replies, I can’t reply to all as have lots to do but I’m so touched by the thoughtfulness of many of you.

wrt to the multiple posts accusing me of being a different poster, I have seen those threads and I don’t understand the hostility here, surely in amongst all the confusion, asking for guidance on how to handle it properly would be the right thing for that person to do?

as a disabled poc single mum to kids with disabilities I have fought my battles for decades and I know how hard it is to be ‘different’ in the workplace, it is hard, really hard if you’re not in the right place.

micro aggressions, even people just looking at you with ‘that look’ because you know they don’t understand why you can’t ‘just get on with it’ or quietly fit in .
people who challenge the status quo make people uncomfortable.

We try hard to adapt and be flexible and smile through it which is how people like us to be but it’s also the responsibility of those around us to give and take too, not just close ranks and sigh about how hard we are making it.

look how difficult some posters here have made it for me just to ask a simple question, and that’s just me on an anonymous forum asking quite a normal question about legal support systems.

nobody chooses disability in an able bodied world.

OP posts: