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NHS now saying stuff is free.

310 replies

MixMaxChop · 04/06/2026 11:18

Dear Mrs Chop

Welcome to NHS breast screening. We would like to invite you for your free mammograms. We have made you an appointment in a hospital that is not local to you in the arse end of a city that does not have any access from the railway station and parking is strictly limited and none of your previous mammograms have ever been in this city before but that’s not the point.

Free??

A) it isn’t free. My NHS contributions have paid for this many times over.

B) Surely “free” is the whole point of the NHS

C) are they craftily prepping us to have to start paying for services now in a stealth move to privatise the NHS?

OP posts:
Thread gallery
6
AlexaStopAlexaNo · 04/06/2026 19:16

“Just be grateful…”

Exactly the reason why the NHS is the way it is.

Naunet · 04/06/2026 19:13

https://www.bmj.com/content/384/bmj.q524

Naunet · 04/06/2026 19:08

exse24Londoner · 04/06/2026 18:46

why do you say "shit tonne of money a lot of which they waste" - such as?? do you actually have examples or are you parroting the Daily Mail & the right wing parties that want to close the NHS so their friends can step in & make an even bigger fortune?

You get decent healthcare but are too entitled to recognise it & as someone said before, you aren't paying £50 for a steak & got served tripe. You've paid £5 & got access to the best experts in the world. For now.

Yes. First of all look up the cost of all the medical nelegence cases against them.

https://www.theguardian.com/society/2025/may/14/nhs-medical-negligence-liabilities-hit-582bn-amid-calls-to-improve-patient-safety

Then you can look at some of the other ways they waste money: https://www.kingsfund.org.uk/insight-and-analysis/blogs/holding-the-nhs-to-account-wasteful-resources

If youre ignorant of facts, maybe you shouldn't take jabs at other people just because they're better informed. And FYI, I actually love the NHS and want to keep it, i would have told you that if you had asked, rather than making nasty assumptions.

NHS medical negligence liabilities hit £58.2bn amid calls to improve patient safety

Public accounts committee called the record sum ‘jaw-dropping’ and criticised inaction to reduce errors in a damning report

https://www.theguardian.com/society/2025/may/14/nhs-medical-negligence-liabilities-hit-582bn-amid-calls-to-improve-patient-safety

LiuBei · 04/06/2026 18:55

Javier Milei has tried to prevent civil servants in Argentina from referring to public services as free.

exse24Londoner · 04/06/2026 18:46

Naunet · 04/06/2026 13:53

We pay for it, a shit tonne of money a lot of which they waste. Other countries medical services are irrelevant, we're entitled to decent health care.

If you paid £50 for a steak in a resturant and were served tripe, would you accept it because in some countires, people could never afford a steak, or is that completely irrelevant to the service you have paid for?

I agree with you about cancelling appointments etc, but people are absolutely entitled to complain.

why do you say "shit tonne of money a lot of which they waste" - such as?? do you actually have examples or are you parroting the Daily Mail & the right wing parties that want to close the NHS so their friends can step in & make an even bigger fortune?

You get decent healthcare but are too entitled to recognise it & as someone said before, you aren't paying £50 for a steak & got served tripe. You've paid £5 & got access to the best experts in the world. For now.

BillieWiper · 04/06/2026 18:45

Lifeomars · 04/06/2026 14:24

This place is in such an obscure location, wedged between a chicken shop and a Tesco Metro down an alley way that they send you a link which takes you to an actual photo of the doorway! I used to have to walk 5 mins to my health centre for my blood tests, i now have to pencil out a morning, it must be really difficult if you have to organise childcare or book a chunk of time off work.

What a nightmare! I'd understand if we lived in the middle of the countryside but otherwise it's such a pain isn't it?

exse24Londoner · 04/06/2026 18:39

JustSawJohnny · 04/06/2026 12:21

You're reaching to take offence.

this

Naunet · 04/06/2026 17:51

Pinkchickenwine · 04/06/2026 14:07

I’ve not paid a shit ton of money compared to the treatment received and I’ve been a high earner for ever, without until last year much need for the NHS.

But

Two child births
One Ruptured Achilles requiring surgery
Triple negative breast cancer

It was probably much more cost efficient than having to pay for all of the above.

Im talking about 'we' as a country, not individuals

MixMaxChop · 04/06/2026 17:30

What a lot of comments!

OP posts:
FarmGirl78 · 04/06/2026 17:06

MixMaxChop · 04/06/2026 11:30

I have had quite a few mammograms already and it has never been described as free before. Thank you for your concern but I do attend regular screenings.

You have been "invited" one in a different place to usual. That might make you think it's something additional to usual care and therefore there's a charge for it. It's to reassure you there won't be.

It might also be by a private company who are supporting the NHS short term in order to get waiting lists down. It's to reassure you that there's no charge.

Jc2001 · 04/06/2026 17:02

MixMaxChop · 04/06/2026 11:30

I have had quite a few mammograms already and it has never been described as free before. Thank you for your concern but I do attend regular screenings.

What exactly are you moaning about? Just the word free?

Besidemyselfwithworry · 04/06/2026 17:00

MixMaxChop · 04/06/2026 11:30

I have had quite a few mammograms already and it has never been described as free before. Thank you for your concern but I do attend regular screenings.

I’m preety sure the bowel screening letters say the same!

charliehungerford · 04/06/2026 16:59

Bjorkdidit · 04/06/2026 11:34

Surely people know how the NHS works, as in free at the point of delivery for just about everything?

I take more of an issue with: We have made you an appointment in a hospital that is not local to you in the arse end of a city that does not have any access from the railway station and parking is strictly limited and none of your previous mammograms have ever been in this city before but that’s not the point and I will add 'we have assumed that you are free at 11 am on a Tuesday in 3 week's time for a non urgent appointment' instead of implementing an online choose and book system that would make it so much easier for everyone. We have contacted you by letter because the post is cheaper and more reliable (not, obviously) than email, which just about everyone else now uses as there preferred form of communication for such matters.

Edited

I do agree re appointments. An online booking system would be better. I was sent an appointment for a Tuesday morning at 0845 at a hospital 25 miles away. No train station in my town. Would be three buses there, although no bus is actually available early enough. I’m sure fewer appointments would be missed if people could book themselves an appointment at a convenient time to them. Weekends or early evenings would be good as well. My husband recently had an MRI scan at 0830 on a Sunday morning which was excellent.

BIossomtoes · 04/06/2026 16:58

Justonemorething82 · 04/06/2026 15:36

I had a phone call recently to be told they’re not doing breast exams anymore so no point attending the Family History Clinic. I get annual mammograms but to be checked annually too was a reassurance I can now no longer have.

I was speaking to another service recently about how I’d not received a follow up in the past due to errors and was told “that’s just the NHS”.

It might be free at the point of access but it’s not free of stress. The patient-centred approach seems to have gone out the window.

I’m too old to be automatically called for mammography now but I was assured if I requested a mammogram I’d get it.

LaurieFairyCake · 04/06/2026 16:52

Dead easy to change it to your local site, you just call them up. I had to do that as they’d allocated me Charing Cross hospital, there’s about 5 hospitals closer for me than that one. Basically it’s just them allocating you the earliest and closest appointment.

Owlbookend · 04/06/2026 16:50

smallglassbottle · 04/06/2026 16:37

That's nice for you. Some of us aren't so lucky and can't access care. I have a serious illness and can't access care. I'm autistic and people like me don't get treated.

'They' are the staff who treat me like an idiot, don't listen to me, patronise me and send me on my way. They're remarkably smug considering they deliver such a poor service (for some people), so I take that to mean I'm supposed to be grateful for the very cursory medical help I have received.

Forgive me for being somewhat irascible, but I'm in constant pain and am living on baby food.

'That's nice for you.'
'Lucky'.
I suppose that is one way to look at it.
I am genuinely sorry you have experienced poor care. Unfortunately, there are instances where care is not of the standard it should be. That is not unique to the NHS.
However, I think it is very important to highlight positive experiences of the NHS. Like I say - without the care I received I'd be dead. In the grand scheme of things, I dont think using the word 'free' is an issue.

CPandme · 04/06/2026 16:37

There are many things that need to be done to improve the NHS. Really important things like improving maternity care and access for MH services. Little niggles like this (which I find ridiculous to even notice beyond a couple of seconds to think “well we pay tax”) distract from the bigger things.

NHS management can address this sort of thing or groups that are pro or anti LGBT lanyards to get good headlines for listening. Meanwhile not addressing the call from the LGBT community for improvement in MH services and some women who notice the word “free” in a letter but more importantly are ignored when they say try to get help with painful periods.

smallglassbottle · 04/06/2026 16:37

Owlbookend · 04/06/2026 16:30

Who are 'they' in this context?
For a bit of balance, Id just like to say that I have received excellent person-centred cancer treatment from caring and well educated staff. They were there to support me when I was ill and terrified. I have had years of treatment that is free at the point of delivery. The NHS was there when i needed them.

That's nice for you. Some of us aren't so lucky and can't access care. I have a serious illness and can't access care. I'm autistic and people like me don't get treated.

'They' are the staff who treat me like an idiot, don't listen to me, patronise me and send me on my way. They're remarkably smug considering they deliver such a poor service (for some people), so I take that to mean I'm supposed to be grateful for the very cursory medical help I have received.

Forgive me for being somewhat irascible, but I'm in constant pain and am living on baby food.

Owlbookend · 04/06/2026 16:31

Nobody has ever asked me to be grateful. I didnt consider surgery, chemo & radiotherapy to be 'crumbs'. It saved my life.

Owlbookend · 04/06/2026 16:30

smallglassbottle · 04/06/2026 16:22

The NHS is well funded, but a lot of the money is wasted. They like to remind us that it's free so we can be grateful for any crumbs they throw in our direction.

My local hospitals breast units (yes, plural) are currently being investigated for causing harm to patients.

Who are 'they' in this context?
For a bit of balance, Id just like to say that I have received excellent person-centred cancer treatment from caring and well educated staff. They were there to support me when I was ill and terrified. I have had years of treatment that is free at the point of delivery. The NHS was there when i needed them.

Owlbookend · 04/06/2026 16:25

Oh & my treatment was 40 minutes drive from my house. I still do that drive regularly a couple of years after diagnosis. I am just happy to have excellent free treatment that saved my life. Having to travel a bit for screening. It is a bit inconvenient, but you know there are worse things in life.

smallglassbottle · 04/06/2026 16:22

The NHS is well funded, but a lot of the money is wasted. They like to remind us that it's free so we can be grateful for any crumbs they throw in our direction.

My local hospitals breast units (yes, plural) are currently being investigated for causing harm to patients.

Owlbookend · 04/06/2026 16:18

I have had breast cancer. Someone inviting you to a breast screening appointment and using the word 'free' when it is free at the point of delivery isnt a problem. It really isnt.

I'd like it if they could be more locally located but money is short and people dont want to pay more taxes. Id like the nhs to be better funded, but i dont get to decide these things.

smallglassbottle · 04/06/2026 16:17

MixMaxChop · 04/06/2026 11:18

Dear Mrs Chop

Welcome to NHS breast screening. We would like to invite you for your free mammograms. We have made you an appointment in a hospital that is not local to you in the arse end of a city that does not have any access from the railway station and parking is strictly limited and none of your previous mammograms have ever been in this city before but that’s not the point.

Free??

A) it isn’t free. My NHS contributions have paid for this many times over.

B) Surely “free” is the whole point of the NHS

C) are they craftily prepping us to have to start paying for services now in a stealth move to privatise the NHS?

GPs are currently voting on whether or not to make their services subject to means tested subscription. That'll be fun.

cestlavielife · 04/06/2026 16:11

And if they detect something you will get possibly hundreds of housands ££ worth of nhs cancer treatment free at point of use . Probably well above your personal contribution. Just appreciate the service