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AIBU?

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AIBU to refuse temporary accommodation for external work to our home?

190 replies

allowaccess · 03/06/2026 08:52

Recently we were informed of exterior work to be done to our home (LA property). Nothing inside the house at all. No access needed to complete any of the external work other than access to the garden which is via a side gate not through the property.

We were instructed that for the duration of the work (no specific timeframe just ‘might be a few weeks’ ) that we would be placed in alternative accommodation that was miles away from where we are now and would cause significant issues for us with school as we have two children one with severe SEN. We also didn’t want to leave the house as it would be overwhelming for him to be away from familiarity for no real reason as it’s external work??

So we refused and set out in writing why. We were told no we have to vacate on a certain day. The only reason given when we pushed was ‘it will be noisy’. I said I’m fine to put up with some noise especially as it will only be between 8 am and-6pm. Again they said we need to vacate on the day and provide keys so they have access ??? They dont need access to inside.

The day has come and gone and we have stayed. My housing officer called on day 2 and said we need to allow access to the house while the work is ongoing. I said no as theres no need the work is external. They have said we need to allow access if needed to the team working. I told them again no the said they may need access to facilities! I said in that case they need to get portaloos if that’s the issue.

I then had an email giving another date to vacate for the work and a different address for temporary accommodation? Again I’ve said no. Can they actually force this or is it unreasonable as it’s not interior work ???

It hasn’t even been that noisy at all??

OP posts:
NoFeelings · 03/06/2026 13:19

No one would be using my bathroom when I wasn’t there and having access to my house! I would have to empty the entire house or lock it all up for that and a deep clean. Hell no.

JulietteHasAGun · 03/06/2026 13:18

I mean you’d have thought a portaloo was cheaper than weeks of accommodation? A portaloo is £400 a month and that includes emptying and cleaning every week.

Worktillate · 03/06/2026 13:18

There is likely a multitude of reasons they would like you and your family not there while this is going that have no involvement with using your loo, wanting to rifle through your personal effects or just trying to be bloody awkward.

External masonry work can involve materials that need water to mix, such as mortar. There are health and safety risks with the removal of external masonry due to materials falling from height, erection of scaffolding to work at height and so on. If they're doing work on your roof, it may be exposed to the elements at times.

As for access, it's probably not about destroying your bathroom - if they're working on the roof they'll probably need internal access as well as external.

With funding as it is, it's not in their interest to pay for temporary accommodation if it isn't needed while they're also paying for several weeks work on your property. I understand that it's mighty inconvenient but don't assume it's being done just to throw a spanner at your life

chirrupybird · 03/06/2026 13:17

They may be creating lots of dust you shouldn't be breathing or using chemical damp proofing that is hazardous, scaffolding that children might climb on, or they may be worried someone may get hurt, falling roof tiles or whatever, just easier to not have the public walking in and out of what is a building site. They may not have insurance for people being on site during the works.

JulietteHasAGun · 03/06/2026 13:16

Well the only I would do this would be if there was a court order and even then I would insist on a packing firm packing 100% of my belongings up and putting them in storage for the duration and then bringing them back. Plus a professional house clean. All paid for of course. OP, I’d email my MP if I was you. Or maybe contact citizens advice bureau.

JenniferBooth · 03/06/2026 13:15

Everanewbie · 03/06/2026 12:22

So ungrateful. You have property that you rent below the market rate with a damn sight more security. They want to conduct maintenance and improvements at no cost to you at all, something that may cost an owner thousands if not tens of thousands to put right. Presumably you'd be screaming bloody murder if the damp issues got worse.

Stop being difficult and show a bit of gratitude.

BINGO I ask again what would have been your plan when the roofs of ALL the flats on my estate were being done at the SAME TIME Put your money where your mouth is and tell me what YOUR plan would have been.

JenniferBooth · 03/06/2026 13:12

ProudTurtle · 03/06/2026 12:16

I can’t believe the replies on here. The landlord wants to improve the property. Given the state of some houses that people have to live in I would be grateful. Putting that aside do you all send your children to play on building sites? If they are replacing harling every one on the site should be wearing hard hats and protective clothing. What happens if harling or a tool falls from height? It’s a health and safety issue

So what would have been your plan for my estate when the roofs of all the flats were done. Utter stupidity

BrownTroutBluesAgain · 03/06/2026 13:11

Viviienne · 03/06/2026 13:10

'So unknown people have access to your property in your absence? That's ridiculous. As to using the facilities!!!!'

It isn't her property. The op will be getting free updates/renovations that require the rented property to be vacated.

There'll be a risk assessment that states residents to be vacated.

Just take the alternative accommodation.

But she does not have to give permission for her facilities to be used
That is entirely her choice

Viviienne · 03/06/2026 13:10

'So unknown people have access to your property in your absence? That's ridiculous. As to using the facilities!!!!'

It isn't her property. The op will be getting free updates/renovations that require the rented property to be vacated.

There'll be a risk assessment that states residents to be vacated.

Just take the alternative accommodation.

Burningbud1981 · 03/06/2026 13:07

You don’t have to accept temporary accommodation. But I have to admit it’s really rare for a HA to decant unless absolutely necessary. For example I’m in a HA property week 3 of no kitchen and they won’t decant us.
Ask the HA to put in writing exactly the need for decant. Also check their decants policy

JenniferBooth · 03/06/2026 13:06

JJWT · 03/06/2026 10:02

Sobthey may need to go in the loft.

When the contractors did our roof they accessed the loft through the roof

FairKoala · 03/06/2026 13:00

Passaggressfedup · 03/06/2026 09:15

Gosh, why do you have to be so difficult? If they need access for whatever reason you don't understand, why are you stopping it?

It's people like you who frustrate everyone and make something that should be straight forward a pain in the ass...just for what.. principles?

Talking about access, not moving out temporarily.

Access appears to be solely for the purposes of workforce using the toilet.
So they can save on renting a couple of portaloos

Is the council by any chance in debt or struggling for money.
Are council tax bills going up.

The cost of a portaloo for a few weeks must be so expensive if the cheaper alternative is moving a family out of their home and putting them up in a pub and paying for all their meals for the same amount of time.

JenniferBooth · 03/06/2026 12:59

Goblinmusic · 03/06/2026 09:26

So they want you to move out for weeks just so they can use the loo?

Are they going to be cleaning it afterwards?? I would not be happy with workmen having free access to my house and belongings, while I'm not there.

I dont think your insurance company would either (contents insurance) there is no way they would pay out if something was nicked or damaged!! They would say you chose to leave your home and give access to strangers. Six years ago we had a complete roof renewal done. The hot summer of 2020 during Covid. All the FLATS on this estate did. Yes it was messy and noisy but its flats so more of us. We couldnt have moved out and we wernt asked to. There would have been nowhere to put us all. (half the estate) DH is disabled and uses a mobility scooter which has a shed with a charging point outside the flat The work took 13 weeks.

BrownTroutBluesAgain · 03/06/2026 12:58

BrownTroutBluesAgain · 03/06/2026 12:47

Clearly they don’t want to pay for a portaloo
Clearly they haven’t asked you if that’s OK

Have they arranged for your possessions within the property to be protected

If the reasons are health and safety only then they don’t need access to your facilities

If they respond with H&S as an excuse then you may have to leave. You don’t have to give them your keys though

Note

They have no automatic right to use your facilities
It is entirely at your discretion
They have a responsibility to provide adequate welfare facilities for their workmen

check out info with The Housing Ombudsmen

Chocbuttonsandredwine · 03/06/2026 12:58

It will probably be down to H&S, if people are working at height there is a risk of dropped objects, and if you are needing access/egress during the time they are working there is a risk. Which they are trying to eliminate. You are basically a member of the public on a building site and it will be a challenge to implement control measures to keep you and your children safe, away from tools etc.

under the CDM regs it is the responsibility of the principal contractor to provide welfare facilities for the workers. This isn’t just a toilet, but cooking, washing facilities and somewhere to rest /get changed, so your house is not suitable in any shape way or form.

BrownTroutBluesAgain · 03/06/2026 12:47

allowaccess · 03/06/2026 09:05

They said access to facilities was needed

Clearly they don’t want to pay for a portaloo
Clearly they haven’t asked you if that’s OK

Have they arranged for your possessions within the property to be protected

If the reasons are health and safety only then they don’t need access to your facilities

If they respond with H&S as an excuse then you may have to leave. You don’t have to give them your keys though

Newyearawaits · 03/06/2026 12:42

allowaccess · 03/06/2026 09:04

It’s removing and repairing the exterior because of damp issues , replacing guttering and some work to the roof

I am sure there is something in tenancy agreement that permits them to request that you vacate.
For health and safety reasons perhaps?

Harvestmoons · 03/06/2026 12:38

Echo other posters that the property will be deemed a building site for the duration of the work hence the family must vacate for safety reasons. LA have not done a good job in communicating the reasons to OP making it sound like they just want to use the toilet

Heronwatcher · 03/06/2026 12:35

Do you want the work done or not? Regardless of the rights and wrongs, if it needs doing then I’d be accommodating if I could. I don’t think that they can be sure that interior access would never be needed (plugging things in/ getting water/ turning the electricity off), and I don’t think I’d mind giving someone access to the loo. We’ve had major projects done, including moving out, and never had a portaloo. Is there even anywhere safe it could go?

I feel for the LA in these situations TBH. I also don’t much fancy paying for portaloos every time someone needs a wall
painting and think there are better things the LA could be spending money on.

WhereYouLeftIt · 03/06/2026 12:28

allowaccess · 03/06/2026 09:05

They said access to facilities was needed

There is no fucking way I would allow total strangers to have unfettered access to my house and contents.

Everanewbie · 03/06/2026 12:22

So ungrateful. You have property that you rent below the market rate with a damn sight more security. They want to conduct maintenance and improvements at no cost to you at all, something that may cost an owner thousands if not tens of thousands to put right. Presumably you'd be screaming bloody murder if the damp issues got worse.

Stop being difficult and show a bit of gratitude.

ProudTurtle · 03/06/2026 12:16

I can’t believe the replies on here. The landlord wants to improve the property. Given the state of some houses that people have to live in I would be grateful. Putting that aside do you all send your children to play on building sites? If they are replacing harling every one on the site should be wearing hard hats and protective clothing. What happens if harling or a tool falls from height? It’s a health and safety issue

MyrtlethePurpleTurtle · 03/06/2026 12:13

ToffeePennie · 03/06/2026 09:47

Yeah I’d be saying no too.
When I rented (private rent) our boiler packed up. Informed the landlady, who said she’d send someone over. That someone never came as far as we were aware. I was pregnant and ended up staying home on a random day because I was so sick and just not well. Came downstairs after a bath to try and get some tea and toast to find three workmen in my kitchen, eating my biscuits, using my toaster and kettle. Asked them how they got in? The landlady had given them a key.
So I screamed, called the police on them trespassing and got all the locks legally changed through the estate agent. Eventually had the boiler fixed when my dad was free to come and sit with me.
It sounds very much like they want to uproot your lives for the sake of the workmen having a cuppa and a wee! Absolutely not! Ask for everything in writing and keep pushing back. Your SEN child is enough of a reason.

I didn’t think trespass was a police matter - you’re lucky they came out

MyrtlethePurpleTurtle · 03/06/2026 12:07

NowhereToSleep · 03/06/2026 09:08

So basically they want you out so the workmen can use your loo? That would be a hard no from me as well. They can make other arrangements for that.

‘Facilities’ could be access to water and electrics

Lazydomestic · 03/06/2026 12:00

Would assume that it’s health & safety / insurance related. Noise would only be one factor as guessing the work will need ladders / scaffolding which is why they don’t want anyone “on-site”

Have they provided a plan of work so what’s being done & when