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Original poster

To make a complaint against HA because of constant anti social behaviour from neighbours?

61 replies

housinglass · 29/05/2026 23:07

I have written about the is before but I am at my wit's end with my ongoing situation.

I have lived in my HA house since December 2024 and from day 1 (these are new builds & everyone moved in the same time) two neighbours have literally walked straight onto my driveway from one house to another and walked past my living room window multiple times a day as well as their kids.

They were already friends as prior to moving here and managed to secure a house on the same street by pure luck.

It got really bad that I paid over £300 for some big planters which temporarily stopped all this.

But the kids would/will still ride up and down on their bikes/ scooters the other side but it wasn't right near my living room window.

My neighbour's plants were planted just before my driveway so she often is on my driveway and right near my front door tending to her plants.

I know this isn't her fault as it's the way the houses were designed but it really makes me feel uncomfortable and as if I have no privacy.

The other day her and another neighbour were back and forth on that side of the driveway doing some weeding. She can stick to her own side but for some reason chooses to come over onto my bit.

The planters actually fell during the extreme winds and I have had to move them as they almost fell on my neighbours car.
These are those big trellis planters.

Since the planters have been moved it's all back to square one again.
Convos by my living room window standing on my drive way.

I have told them and the kids so many times that it's my privacy and your standing by my window but it still happens.

I contacted my Housing Officer and she came down and stood outside and told me "well it can happen anywhere, maybe you should try to private rent" and walked off.
All this was captured on my neighbours Ring door bell as she asked me about it.
There was no discretion in her visit to address these issues.

The driveway is allocated to my house and is not a communal area at all.

I spoke to a customer service advisor the other day on the Customer Services number for my HA and she was astonished at what I am experiencing and at the lack of support form my HO.

She advised me to re register back with the Local Authority which I now have done and waiting to hear if I have been accepted.

I really want to make a complaint as my HO has been useless and very rude telling me "well you won't get a move through us".

I know there are more extreme cases than mine but I was a victim of a crime a few years back as I suffer from anxiety and all this just makes me feel on edge all the time.

My neighbour also plays loud music in her garden and she she gets back from clubbing.

When I closed my curtains the other day as one of the neighbours cats ( who I have never even spoken too) was in my bush by my window and literally looking into my house one of my little one's started crying so it affecting my kids as well now.

I want to make a complaint to my HA as I just feel nothing is being done to help me.

OP posts:
fashionqueen0123 · 30/05/2026 23:37

It sounds annoying but you can’t complain where a cat was looking. Put the planters back up! Noise you can complain about after 11pm

Can you draw a diagram? Maybe a hedge could be planted? I’m not sure what the driveway is like from your description

Contrarymary30 · 30/05/2026 23:33

HornyHornersPinger · 30/05/2026 19:45

Is this a joke?? Literally NOTHING you have mentioned is anywhere near antisocial behaviour! A cat that you've never spoken to (!) was looking through your window and made your child cry?? Get a grip.

This ^

GrantMyWishes · 30/05/2026 23:25

housinglass · 30/05/2026 23:16

@HornyHornersPinger no if you had read it correctly. A neighbour was looking for THEIR cat who happened to be hiding in my bushes.

The neighbour was someone whom I have never spoken to was staring directly into my windows as their cat was hiding in my bushes which is near my living room window.

The loud music was on today again all day and on right now.

Edited

Sorry OP, but if you re-read what you wrote in your post about the cat, you don't mention a person, just a cat looking at you.

'When I closed my curtains the other day as one of the neighbours cats ( who I have never even spoken too) was in my bush by my window and literally looking into my house one of my little one's started crying so it affecting my kids as well now.'

Original poster
housinglass · 30/05/2026 23:16

@HornyHornersPinger no if you had read it correctly. A neighbour was looking for THEIR cat who happened to be hiding in my bushes.

The neighbour was someone whom I have never spoken to was staring directly into my windows as their cat was hiding in my bushes which is near my living room window.

The loud music was on today again all day and on right now.

OP posts:
SayWhatty · 30/05/2026 22:53

It sounds a bit annoying.

Not sure why a cat looking in your window is such a big deal. Do you think the owner told it to?

Winter2020 · 30/05/2026 22:50

I would think long and hard before you try to move. I don't think anything you have stated is that bad and most of it could be worked around e.g. like you were with your planters - you could easily get big but low planters that then won't blow over. The loud music after clubbing sounds the worst so depends how often that is. You could tackle that as noise nuisance.

It would be very easy to move to somewhere with far more issues than you are experiencing and it doesn't sound like you would cope well with that. Nowhere is perfect in terms of neighbours and I think in this case it's better the devil you know.

Neverwatchedgameofthrones · 30/05/2026 22:41

I bought privacy film off amazon. I am on a corner and people just naturally look in as the go past. It cost 20 quid and has helped massively in this heat.

It would annoy me too. Deffo a camera would be going up, even if it is a fake one. But a cat looking at you? What's that all about?

HornyHornersPinger · 30/05/2026 19:45

Is this a joke?? Literally NOTHING you have mentioned is anywhere near antisocial behaviour! A cat that you've never spoken to (!) was looking through your window and made your child cry?? Get a grip.

Besidemyselfwithworry · 30/05/2026 00:11

Can you put some proper fencing up to separate your driveway?? Draw us a diagram of the layout @housinglass

Original poster
housinglass · 30/05/2026 00:09

@Brinny Thank you for your reply.

I am waiting for a call back of my HO but I sent them an email earlier on to document the anti social behaviour in writing.

A fence on both side's would be brilliant and it would mean I wouldn't have to see any of my neighbours when going out etc and not be forced to engage with them.

Even the lady at the customer services centre showed more empathy and support than my HO.

I don't hold much hope in them helping me as they just keep advising me to re join the Local Authority housing list.

I have re registered and just waiting to hear back to see if they have accepted my application.

OP posts:
Brinny · 29/05/2026 23:44

I would call you HA customer service and ask for a face to face at their offices, question . Would they like people peering through window 2, would they like their driveway used as a play ground or communal area.3. Would they like music so loud that its disturbing your quality of life. Ask them to put a fence each side if your drive way to separate boundary lines as it is effecting your mental health and the Housing officer who visited you, has demonstrated in her attitude that she had no empathy and she was rude which has impacted on your anxiety and even your children are showing signs of it.