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AIBU?

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To make a complaint against HA because of constant anti social behaviour from neighbours?

61 replies

housinglass · 29/05/2026 23:07

I have written about the is before but I am at my wit's end with my ongoing situation.

I have lived in my HA house since December 2024 and from day 1 (these are new builds & everyone moved in the same time) two neighbours have literally walked straight onto my driveway from one house to another and walked past my living room window multiple times a day as well as their kids.

They were already friends as prior to moving here and managed to secure a house on the same street by pure luck.

It got really bad that I paid over £300 for some big planters which temporarily stopped all this.

But the kids would/will still ride up and down on their bikes/ scooters the other side but it wasn't right near my living room window.

My neighbour's plants were planted just before my driveway so she often is on my driveway and right near my front door tending to her plants.

I know this isn't her fault as it's the way the houses were designed but it really makes me feel uncomfortable and as if I have no privacy.

The other day her and another neighbour were back and forth on that side of the driveway doing some weeding. She can stick to her own side but for some reason chooses to come over onto my bit.

The planters actually fell during the extreme winds and I have had to move them as they almost fell on my neighbours car.
These are those big trellis planters.

Since the planters have been moved it's all back to square one again.
Convos by my living room window standing on my drive way.

I have told them and the kids so many times that it's my privacy and your standing by my window but it still happens.

I contacted my Housing Officer and she came down and stood outside and told me "well it can happen anywhere, maybe you should try to private rent" and walked off.
All this was captured on my neighbours Ring door bell as she asked me about it.
There was no discretion in her visit to address these issues.

The driveway is allocated to my house and is not a communal area at all.

I spoke to a customer service advisor the other day on the Customer Services number for my HA and she was astonished at what I am experiencing and at the lack of support form my HO.

She advised me to re register back with the Local Authority which I now have done and waiting to hear if I have been accepted.

I really want to make a complaint as my HO has been useless and very rude telling me "well you won't get a move through us".

I know there are more extreme cases than mine but I was a victim of a crime a few years back as I suffer from anxiety and all this just makes me feel on edge all the time.

My neighbour also plays loud music in her garden and she she gets back from clubbing.

When I closed my curtains the other day as one of the neighbours cats ( who I have never even spoken too) was in my bush by my window and literally looking into my house one of my little one's started crying so it affecting my kids as well now.

I want to make a complaint to my HA as I just feel nothing is being done to help me.

OP posts:
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Slightyamusedandsilly · 06/06/2026 15:17

Gettingbysomehow · 06/06/2026 15:09

Im sorry but you're upset that a cat was looking in your window? 😂😂😂what about birds or foxes, are they allowed to look or not?

RTFT

fundamentallyauthentic · 06/06/2026 15:15

Try and swap before giving up your lifetime tenancy and moving to private.

The unpalatable truth (to some) is that chances are you’ll get better neighbours in the private sector than in social housing.

Gettingbysomehow · 06/06/2026 15:09

Im sorry but you're upset that a cat was looking in your window? 😂😂😂what about birds or foxes, are they allowed to look or not?

Clearinguptheclutter · 06/06/2026 15:07

A hedge or similar will work wonders here

the only thing you can really complain about however is the noise

yes we now understand re the cat but you have to admit you worded it badly

LakieLady · 06/06/2026 15:05

When your pyracantha gets properly established your neighbours won't venture across the boundary, OP. If you can't wait that long, put up a fence.

That and privacy film on your windows will sort most of your issues.

CaptainBeefheartspal · 06/06/2026 15:02

Try for a mutual exchange, that way you’re still a social housing tenant. There’ll be lots of people wanting to move into a new build.

oliviaAustin · 06/06/2026 14:58

Yeah they’re not going to do anything. My friend lives in a flat where the man above her plays the sound of screaming babies all night to annoy her and threatens her when she asks him to stop. The HA have just told her to move or deal with it because he has MH issues…

Balloonhearts · 06/06/2026 14:55

Open windows, play loud music with very explicit lyrics. They will fuck off eventually, as they won't be able to hear themselves think.

Loadsapandas · 06/06/2026 14:46

housinglass · 05/06/2026 21:42

Update:
The HO called me today and said only the music is classed as anti social behaviour.

She said it's "very common" in social housing for people to hinder outside neighbours properties and look in their windows etc.
She said "I don't know why but this is very common in social housing".

She confirmed it was not ASB more of a nuisance.

She was quite apologetic and advised me to consider private housing, or a mutual exchange.

I guess it looks like will have to try and private rent.

You could end up paying more for less, more issues and limited security.

can you not use the potential removals money to build a fence out front?

ALovelyPinkUnicorn · 06/06/2026 14:29

@housinglass could you do a diagram? Am struggling to see why on earth they’d do what you are describing, are they meeting up in your front garden? Or is your window directly onto public access?

Slightyamusedandsilly · 06/06/2026 13:52

Just be aware @housinglass that the situation won't necessarily be any better in a private rental. I had to leave an otherwise gorgeous apartment in a lovely location due to neighbours. They were noisy and loud until 1 or 2 in the morning, kids out of control, fighting in the street. My landlady was their landlady but because they paid on time she wouldn't do anything. In the end we moved.

housinglass · 05/06/2026 21:42

Update:
The HO called me today and said only the music is classed as anti social behaviour.

She said it's "very common" in social housing for people to hinder outside neighbours properties and look in their windows etc.
She said "I don't know why but this is very common in social housing".

She confirmed it was not ASB more of a nuisance.

She was quite apologetic and advised me to consider private housing, or a mutual exchange.

I guess it looks like will have to try and private rent.

OP posts:
housinglass · 31/05/2026 17:20

@Silverbirchleaf Sounds as if it's what I need.
Interesting to know as I have never heard of these.

OP posts:
Silverbirchleaf · 31/05/2026 16:34

There’s a teenage deterrent near us. My young adult sons can hear it, and possibly my dog, but I can’t.

housinglass · 31/05/2026 11:54

@MyCottageGarden
Thank you for your reply!
The cheap banger idea seems perfect!

I do drive but don't currently have a car as I wanted to take refresher lessons as it's been 3 years since I last drove.
Was planning on getting a car once I had taken some lessons.

Yes privately renting is very hard and they have a high criteria it seems.
I have rented privately in the past when I was single and passed the affordability checks as it was just me and my income was sufficient for a 1 bed apartment.

Have you got a link for the mouse deterrent by any chance please hun?

I appreciate all the helpful suggestions from posters.

OP posts:
MyCottageGarden · 31/05/2026 11:43

OP, my child and I live in a brand new HA house and have difficult neighbours but NONE of what you described is anti social behaviour. I’m sorry but it’s just not. I’m not saying it’s not annoying/irritating/unneighbourly behaviour but sadly, due to where the benchmark has to be these days, this doesn’t quite reach it for ASB.
By all means get a private rent but this would be a catastrophically bad decision in the long run. Housing association properties are lifetime tenancies! Private renting (I did it for 19 years), can end at any time should the landlord wish to sell the property - yes, even after the supposed ‘renter’s rights bill’, they can still end a tenancy if they genuinely wish to sell the property. In 19 years of privately renting, I had landlords sell up a total of 8 times. They also (round here at least) always require an income of at least 2.5 x the rent amount AND a guarantor who is 1. A homeowner and 2. Has an income of at least 3 x the rent amount! In many areas (not all, I’m sure), private renting is becoming something purely for the elite! But that’s a different conversation.

Personally I would do what I could to mitigate the issues and try to get past it.
One thing I’d install, is one of those mouse deterrent super-high pitched sound makers as adolescent kids can hear those and they find them uncomfortable. Also helps to keep cats away! I’d also do what PPs suggest and get privacy film and heck, even try to get some big boulders or something equally as large, to put outside your window. Is there room for a cheap old banger to park there, even?! Might end up being the best £200/£300 you’ve ever spent! (If it’s declared SORN with regards to road tax - to declare a car SORN is free if you’re not already aware - and it’s not parked on the road, then it doesn’t need to be insured!)

Slightyamusedandsilly · 31/05/2026 10:51

Silverbirchleaf · 31/05/2026 09:57

I thought you said the cat was on a bush, so why was she looking through your window?

Cat was lost. Neighbour was out looking for her cat, in the bush, on the OP's drive/garden.

Silverbirchleaf · 31/05/2026 09:57

housinglass · 31/05/2026 09:08

To the people commenting about a car for god sake

I MEANT MY NEIGHBOUR WAS LOOKING THROUGH MY WINDOW LOOKING FOR HER CAT!
NOT THE CAT!!!!

I thought you said the cat was on a bush, so why was she looking through your window?

StrictlyAFemaleFemale · 31/05/2026 09:25

Could you swap houses with one of them? Is that a thing?

Lovingapeacefulgarden · 31/05/2026 09:21

Get a fence built down either side of your driveway and the problem is solved. I had to do this as one nuisance neighbour was tramping through my garden deliberately to destroy my flowers and another man was using my front grass as his dogs personal pooing grass.

Carlie97 · 31/05/2026 09:17

Also, why can't you put the planters back to where they were before the storm tipped them over?

Carlie97 · 31/05/2026 09:16

It read like you were upset at the cat staring in to your house and scaring the kid. I admit, that bit was quite funny. Sinister bloody cat!

Corianda · 31/05/2026 09:15

I can’t really picture this -is it a driveway for a car to park? Is there grass outside your house -can’t you just get a big tub with a tree for by your window or in front of it

Slightyamusedandsilly · 31/05/2026 09:10

housinglass · 31/05/2026 09:08

To the people commenting about a car for god sake

I MEANT MY NEIGHBOUR WAS LOOKING THROUGH MY WINDOW LOOKING FOR HER CAT!
NOT THE CAT!!!!

You wrote it poorly. It was very unclear.

When I closed my curtains the other day as one of the neighbours cats ( who I have never even spoken too) was in my bush by my window and literally looking into my house one of my little one's started crying so it affecting my kids as well now.

StrictlyAFemaleFemale · 31/05/2026 09:10

I'm a bit confused by the layout - can the HA not put a physical boundary around your driveway? A fence or something?

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