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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To find the concept of "sparing your inbox" ridiculous and unachievable

58 replies

Thepeopleversuswork · 29/05/2026 20:13

I get something like 400 emails a day at work on an average day. I work in a fairly fast-paced role but it can't be that unusual. People naturally sometimes struggle to keep on top of emails and grumble about it but it is what it is. A lot of what we do is team based so in the nature of the job its necessary to include anything from three to ten team members in an email so people are aware of what's happening even if not directly relevant to them. This means you sometimes end up with a lot of spam or irrelevant email.

Periodically someone will come up with the bright idea of trying to reduce inbox traffic and there will be invocations to not "reply all" to people saying "thanks" etc and campaigns to 'spare inboxes'. A completely understandable sentiment but it never works: in the ten plus years I've worked at my company this has been tried at least five times, usually by a newcomer, always without success, and always quietly dropped.

More recently someone has come up with the idea of "sanctioning" repeat offenders who reply all under what is being called the "spare you inbox" policy. The idea is that people who reply all improperly will be subject to some as yet unspecified sanction.

AIBU to think its futile to try to contain this and trying to mandate it is a bit nuts? It's like trying to hold back the tide. Cutting down on one or two unnecessary emails out of several hundred a day won't touch the sides. Also because in the nature of the work you have to have visibility across what's happening so better for people to have one or two pointless emails a day they can delete than miss something important? And ultimately because it's impossible to police this during a busy working day and giving people sanctions for stuff like this is going to create unnecessary resentment.

I think the whole idea of 'sparing your inbox' (which you see all the time in the world of work) is a nonsense and the answer is just to ignore or delete the emails rather than creating even more pointless and burdensome email etiquette?

OP posts:
Thepeopleversuswork · 29/05/2026 20:30

Hnjk67 · 29/05/2026 20:29

What would you say is the solution then?

Deleting it more regularly and people getting into the habit of deleting email as they go. Better filtering (if needed). Basically allowing people to use their best judgement as opposed to micromanaging them.

OP posts:
Hnjk67 · 29/05/2026 20:29

Thepeopleversuswork · 29/05/2026 20:27

It's insane I agree, it's a very hard-driving, information overload culture and people get driven nuts by it.

Management have grappled with it for years, realising it's unsustainable. I just don't think adding another layer of policing/self-policing to people who are already struggling with workload is the solution.

What would you say is the solution then?

Thepeopleversuswork · 29/05/2026 20:27

Malinia · 29/05/2026 20:18

Yabu

400 emails a day is insane and I would want people to cut down on unnecessary "thank you" emails and cc'ing me in on stuff.

How do you get any actual work done? There are 450 minutes in an average work day so even if you only spend a minute dealing with each one you are left with just 50 minutes to do actual work, with no toilet breaks or time to go and grab a drink.

It's insane I agree, it's a very hard-driving, information overload culture and people get driven nuts by it.

Management have grappled with it for years, realising it's unsustainable. I just don't think adding another layer of policing/self-policing to people who are already struggling with workload is the solution.

OP posts:
Thepeopleversuswork · 29/05/2026 20:24

I agree it's important to learn to manage email. I just find the idea of mandating it a bit ludicrous.

Mainly because there are so many grey areas about what is "essential" vs "useful" vs spam. It's easy enough to request that people don't send an email saying "thanks" to 50 recipients, but having the email police retrospectively go through traffic and identify poor use of email just seems a complete waste of time and resources.

OP posts:
pcba · 29/05/2026 20:21

yabu, it’s an important skill for people to learn (not to do pointless reply alls etc) most of it is common sense, and will save time in the long run if actually followed through on. It’s a good thing

GasPanic · 29/05/2026 20:19

Maybe just filter them. I have a ton of filters that redirect mine to various folders. With thunderbird you can create rules really easily as to how they are handled.

The advantage of filtering is that they are always there if you wish to go back and review. Every now and then I have a quiet minute I go back over one of the folders. And I'll normally hear from the local buzz if something needs to be looked at that has been filed without being viewed.

Malinia · 29/05/2026 20:18

Yabu

400 emails a day is insane and I would want people to cut down on unnecessary "thank you" emails and cc'ing me in on stuff.

How do you get any actual work done? There are 450 minutes in an average work day so even if you only spend a minute dealing with each one you are left with just 50 minutes to do actual work, with no toilet breaks or time to go and grab a drink.

beeble347 · 29/05/2026 20:17

Sounds annoying but I do think it's a good idea, at least in principle. Normalising "thanks in advance" or just an assumed politeness sounds better!

Also - hate email culture as it is. I'm always tempted to delete all my emails from my personal inbox but then always panic about deleting something really important. I'd love to get less!

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