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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think hierarchy doesn't work at work?

187 replies

Scarlettjune · 26/05/2026 22:27

I have a boss that is currently making my life a misery. She is very hierarchal and she wants me to see her as above me in status. She micro manages constantly. I have had a couple of bosses like her before and it always made the workplace extremely miserable. Hierarchy leaves workplaces open to abuse of power

The best bosses I ever had were the ones that saw themselves as being on the same level as the rest of us. I remember one great boss who said "I'm th same as the rest of you guys I just have different work responsbilities". We all worked really well with hk,

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EBearhug · 27/05/2026 01:23

What is needed when you're working with a lot of people is clear role definitions. That usually comes with some level of hierarchy.

You're complaining about bad management. A good manager shouldn't have time to micromanage. I don't have time to double check everything my team does, but I trust them to know when to escalate, what things I need informing about, what things I need to sign off on. I don't tell them absolutely everything I do, but I pass on relevant information, tasks and so on. It works because we know the expectations of our roles within the wider hierarchy.

Scarlettjune · 27/05/2026 01:20

TempestTost · 27/05/2026 01:04

YABU - because what you talking about is not hierarchy, it is poor management.

Yes its poor management. It's also hierarchy. So many things that we do, she insists on us 'asking the senior manager' before we do it

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TempestTost · 27/05/2026 01:04

YABU - because what you talking about is not hierarchy, it is poor management.

Anarchy99 · 27/05/2026 00:42

Scarlettjune · 27/05/2026 00:30

I hope so Anarchy99. Thanks.

If you are concerned, give ACAS a call as apparently they are very helpful. Don’t let them break you so badly that you don’t have the confidence to do what is right for you

Scarlettjune · 27/05/2026 00:30

Anarchy99 · 27/05/2026 00:29

Most employers only ask for a factual one. It’s in a standard form from the new employer that the old one is asked to fill in.

If for any reason they decide to sabotage you, ACAS sets out the options here

https://www.acas.org.uk/providing-a-job-reference

Plus most crappy employers are only too happy to get rid of staff

I hope so Anarchy99. Thanks.

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Anarchy99 · 27/05/2026 00:29

Scarlettjune · 27/05/2026 00:23

Yes U.K.

That can't be the case Anarchy99 as I recently read an online UK article. The woman spoke about how her current boss sabotaged her from getting a new job, by giving her a bad reference. She only found out, because several of the prospective employers told the agency hat she was using

Most employers only ask for a factual one. It’s in a standard form from the new employer that the old one is asked to fill in.

If for any reason they decide to sabotage you, ACAS sets out the options here

https://www.acas.org.uk/providing-a-job-reference

Plus most crappy employers are only too happy to get rid of staff

When an employer must give a reference - Job references - Acas

If an employment reference has to be given and what a reference can say.

https://www.acas.org.uk/providing-a-job-reference

Scarlettjune · 27/05/2026 00:23

Anarchy99 · 27/05/2026 00:21

Are you in the UK? As far as I know, references are generally just factual usually - start and finish dates etc

Yes U.K.

That can't be the case Anarchy99 as I recently read an online UK article. The woman spoke about how her current boss sabotaged her from getting a new job, by giving her a bad reference. She only found out, because several of the prospective employers told the agency hat she was using

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Anarchy99 · 27/05/2026 00:21

Scarlettjune · 27/05/2026 00:12

One of my friends killed herself after being bullied at work by a manager. I never understood at the time why she didn't just leave.

Now I have a terrible manager myself, I understand her. She was broken down mentally. It's like a abusive relationship. The managers constantly wear us down by telling us that we are useless, stupid etc. And we have no power whatsoever to stand up to them, as they have all the power. The last woman that stood up to my manager got made redundant. And then we worry that if we try to leave they will give us a bad reference. It can feel like being trapped in hell.

Edited

Are you in the UK? As far as I know, references are generally just factual usually - start and finish dates etc

Anarchy99 · 27/05/2026 00:16

Scarlettjune · 27/05/2026 00:12

One of my friends killed herself after being bullied at work by a manager. I never understood at the time why she didn't just leave.

Now I have a terrible manager myself, I understand her. She was broken down mentally. It's like a abusive relationship. The managers constantly wear us down by telling us that we are useless, stupid etc. And we have no power whatsoever to stand up to them, as they have all the power. The last woman that stood up to my manager got made redundant. And then we worry that if we try to leave they will give us a bad reference. It can feel like being trapped in hell.

Edited

I sympathise as I was bullied so badly I was self harming and suicidal. I stayed too long. I had things thrown at me, was shouted at and made to feel like shit.

But if you can’t handle it, go elsewhere while you still have the mental fortitude and confidence to do it. I imagine your anger is reflected in your attitude as it’s impossible for it not to be. Things will then break down completely.

Sooner or later the staff turnover will be noticed and the higher ups can do something or not - either way it’s not your problem by then

Scarlettjune · 27/05/2026 00:12

One of my friends killed herself after being bullied at work by a manager. I never understood at the time why she didn't just leave.

Now I have a terrible manager myself, I understand her. She was broken down mentally. It's like a abusive relationship. The managers constantly wear us down by telling us that we are useless, stupid etc. And we have no power whatsoever to stand up to them, as they have all the power. The last woman that stood up to my manager got made redundant. And then we worry that if we try to leave they will give us a bad reference. It can feel like being trapped in hell.

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Scarlettjune · 27/05/2026 00:05

Anarchy99 · 26/05/2026 23:56

Do you think the boss would just accept that? Or would they realise you were being childish and deal with the situation accordingly?

I mean people are going to stand up to abuse and Micro managing

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Anarchy99 · 26/05/2026 23:56

GinaandGin · 26/05/2026 23:53

Oh I'd be so petty and I would be sending emails every hour on the hour about useless 💩

Do you think the boss would just accept that? Or would they realise you were being childish and deal with the situation accordingly?

Scarlettjune · 26/05/2026 23:56

She also overly watches people on CCTV. Like she will rewind it back and watch what we did the day before. Someone else compained about this, that it was not correct use of cctv, and she told me that in response to that -my manager just stopped speaking to her for a week.

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GinaandGin · 26/05/2026 23:53

Scarlettjune · 26/05/2026 22:52

I did something at work the other day that was very minor. My boss said to me "you should have asked a senior manager can you do that".

She also insists on being cc'd in on every email that anyone sends, so "a senior manager" can see it. She drives us all mad

Oh I'd be so petty and I would be sending emails every hour on the hour about useless 💩

Ladamesansmerci · 26/05/2026 23:51

Yes, I agree, in most settings, I'm of the opinion everyone is equal and that you just have different roles. A democratic leadership style fits most environments best. No one likes being micromanaged. Most people respond best to a collaborative approach where everyone's different skills are valued. I think you can talk to people about performance/be firm when needed without an old school style hierarchy in place.

Hierarchy is only really relevant in places like the military, where there is a clear chain of command for obvious reasons. The other time it is relevant is in emergencies in certain settings. For example, in a crisis in A&E, there is a clear chain of hierarchy due to everyone's experience/education level, and in an emergency, someone has to take accountability and leadership and a more autocratic approach is needed. I work in healthcare and most of the time I just see our consultant psychiatrist as equal but fulfilling a different role, BUT I respect that if I am struggling with a patient, I will often default to her plan, and certainly in an emergency (e.g. someone at risk of sectioning), I seek her advice as she has overall responsibility, which is how a hierarchy should work.

Hierarchy isn't about status or anyone being better than anyone else. It's about chain of responsibility and knowing when someone who isn't you needs to make a decision. People higher up are paid to take accountability, so let them!

grizzlyoldbear · 26/05/2026 23:40

I can see it working well in places like schools, hospitals and the military where clear structure and authority are genuinely needed. But in most businesses I’m not convinced it’s the best way.
I think we’d often get better outcomes with a more collaborative approach and some proper profit sharing. A lot of industries are pretty dull and routine, so half the problem is people competitively fighting and politicking over the more interesting bits of work, while the boring but essential stuff gets dumped on whoever’s lower down.
Has anyone else noticed this in their workplace?

KilkennyCats · 26/05/2026 23:39

Scarlettjune · 26/05/2026 23:35

I mean she is worth the same as me as a human being, she is not worth more than me. I think that hirarchal systems are old fashioned

It’s a bizarre viewpoint.
She has more responsibility than you have, and she’ll be paid accordingly.
Any group with employees at different levels are hierarchical, it’s the very definition of the word 🤷🏻‍♀️
Your respective worth as human beings doesn’t come into it.
She may be a shite manager, but none of the rest of your grievances make any sense at all.

Scarlettjune · 26/05/2026 23:35

KilkennyCats · 26/05/2026 23:34

Your boss is not on the same level as you, op!
You don’t seem to understand how hierarchies work.
Your issues with her micromanaging are a different matter entirely.

I mean she is worth the same as me as a human being, she is not worth more than me. I think that hirarchal systems are old fashioned

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KilkennyCats · 26/05/2026 23:34

Your boss is not on the same level as you, op!
You don’t seem to understand how hierarchies work.
Your issues with her micromanaging are a different matter entirely.

Scarlettjune · 26/05/2026 23:31

JustGiveMeReason · 26/05/2026 23:09

She also insists on being cc'd in on every email that anyone sends, so "a senior manager" can see it. She drives us all mad

That is a bizarre level of micro managing, if it applies to everyone and not just those on probation or a competency procedure.

But I disagree with your premise that hierarchy doesn't work.
As pp says, you need managers to ensure everyone is doing what they should, at a very minimum. You need managers so that you know who to turn to when you need support or even to answer a query. Depending on the size of the organisation you work for, you need managers to go to all the really boring, frustrating 'strategic' level meetings, argue your Team's case, and then come back to the Team to share the next set of decisions made.

It applies to everyone. We have a group email that we all can see in our team, and we also all have a private email . If we don't see anything from our private email to the group email, she goes mad.

For example, she accused me one time of not contacting a customer. I said that I had done it and I forwarded the email on to her, she then went mad at me that hadn't sent it to the group email .

I feel like I'm in an abusive relationship, some of the things she does is unbelievable sometimes. She also watches us on cctv a lot

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Scarlettjune · 26/05/2026 23:30

JustGiveMeReason · 26/05/2026 23:09

She also insists on being cc'd in on every email that anyone sends, so "a senior manager" can see it. She drives us all mad

That is a bizarre level of micro managing, if it applies to everyone and not just those on probation or a competency procedure.

But I disagree with your premise that hierarchy doesn't work.
As pp says, you need managers to ensure everyone is doing what they should, at a very minimum. You need managers so that you know who to turn to when you need support or even to answer a query. Depending on the size of the organisation you work for, you need managers to go to all the really boring, frustrating 'strategic' level meetings, argue your Team's case, and then come back to the Team to share the next set of decisions made.

I disagree and I will be voting with my feet and moving jobs until I find a less hierarchal manager . I am not going to be treated like a child anymore

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JustGiveMeReason · 26/05/2026 23:09

She also insists on being cc'd in on every email that anyone sends, so "a senior manager" can see it. She drives us all mad

That is a bizarre level of micro managing, if it applies to everyone and not just those on probation or a competency procedure.

But I disagree with your premise that hierarchy doesn't work.
As pp says, you need managers to ensure everyone is doing what they should, at a very minimum. You need managers so that you know who to turn to when you need support or even to answer a query. Depending on the size of the organisation you work for, you need managers to go to all the really boring, frustrating 'strategic' level meetings, argue your Team's case, and then come back to the Team to share the next set of decisions made.

LoftyCoralBird · 26/05/2026 23:00

Micromanagement often comes from leadership insecurities. Theres a massive difference between a leader and a manager. Give me a reflective receptive leader any day, someone who helps build a joint vision and great team work and entrusts workers and constructively resolves issues through supervisions and probations.

TheHateIsNotGood · 26/05/2026 22:56

Oh my dear, what has worked best for you doeasn't mean the whole banana/Hierarchy doesn't exist in the main.

It does. It sucks. We erode it.....

Scarlettjune · 26/05/2026 22:56

HeddaGarbled · 26/05/2026 22:54

I’ve had bosses who wouldn’t make unpopular but necessary decisions because they wanted to be liked by everyone, so I don’t agree. An effective manager can’t be “on the same level”.

The best bosses find the right balance between being too autocratic and being a pushover. They are rare.

I've had definitely had effective managers that were on the same level. I mean we are all on the same level as human beings. They are not worth more than we are.

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