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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To ask to speak to a doctor ?

89 replies

3smallpups · 22/05/2026 22:41

Not in an aggressive way , just does it seem like a reasonable request ?
my brother has been admitted to hospital with what is clearly alcohol related liver disease. He is in no fit state to advocate for himself , rambling and barely conscious . Having been there for several hours today , there was no sign of a doctor on the ward at all. The head nurse was able to answer some questions but only to say that his bloods were all over the place and he’s waiting for a scan.
i have a medical background and it’s pretty obvious what the diagnosis is, without the scan and I know that there’s lab work that can be done to establish prognosis etc, which hasn’t been done .
i know that basically the only chance of a positive outcome is steroids started early , but I feel they aren’t going to do anything till they have done a scan ( likely not to happen over a bank holiday weekend ) and it will all be too late.
if this was my husband , I’d be laying in the corridor until they found me a doctor to speak to , it’s that important . But I sort of feel
as it’s my brother , I don’t have the authority? But I am his next of kin, our parents are dead and he is divorced .
actually just writing this out makes me realise that I need to stand up for him.

OP posts:
Ncncnca · 24/05/2026 20:08

Hi OP, sorry I didn’t want to read and run.

My experience is slightly different as I have 0 medical background and no idea what more I could have done in hindsight. I received a call that my estranged relative was in hospital on a Thursday, went up to see them on the Friday. He was in the exact same way (also an alcoholic for many years) but their primary concern was end stage cancer. I never saw the same nurse / doctor the entire weekend I was there and he too couldn’t eat or drink, also just left there with unopened food on the table. I kept asking for the doctor and after two days of pressing they finally sent someone on the Sunday who gave me maybe 2 minutes of his time, told me exactly what all the nurses etc were telling me. He told me there are no doctors in over the weekend and that he was basically covering across departments until they’re back on the Monday. Monday came, spoke to the registrar and palliative care as well as SALT referrals were made. But the gist I got was that you’re getting no answers over the weekend as the doctors that are actually looking after your relatives aren’t there and nobody wants to speak on their behalf.

Soontoberetired · 24/05/2026 19:31

3smallpups · 24/05/2026 18:19

I’ve been looking and googling for Martha rule here . It says the trust was one of the first to sign up , but nothing re phone or email contact . Seems you have to do it through the medical staff .

marthas law should be accessible directly (a key point is that you don’t have to access via the medical/nursing teams) I hope you get somewhere soon 😢 phone switchboard if not

ValenciaOrangeJawline · 24/05/2026 19:29

Would you be prepared to say which hospital? Someone might be able to help you track down the right number.

MissMoneyFairy · 24/05/2026 18:38

3smallpups · 24/05/2026 18:19

I’ve been looking and googling for Martha rule here . It says the trust was one of the first to sign up , but nothing re phone or email contact . Seems you have to do it through the medical staff .

You can ring switchboard and ask to be put through to outreach either on their phone or bleep

maudelovesharold · 24/05/2026 18:24

Hoping this might be of help -

To invoke Martha's Rule in the NHS, follow these steps: 1]
Speak to the ward team: First, raise your concerns with the nurse, doctor, or ward manager currently caring for you or your loved one.
Contact the rapid review team: If your concerns are not addressed, call the hospital’s dedicated critical care outreach team (often called 'Call 4 Concern') for an independent second opinion.
Every NHS acute trust has a dedicated contact number for this, which is displayed on ward posters and leaflets. Ask your ward nurse or check the NHS Martha's Rule Information for details.

NHS England » Martha’s Rule information for patients, families and carers

NHS England » Martha’s Rule information for patients, families and carers

https://www.england.nhs.uk/patient-safety/marthas-rule/information-patients-families-carers/

Tel12 · 24/05/2026 18:24

It seems that a large part of the NHS closes over the weekend, especially a Bank holiday one. When my husband was chronically ill following a heart attack we were certainly led to believe there was one doctor covering the hospital. I hope you manage to get some help for your brother. At least he has you to advocate for him.

TeaPot496 · 24/05/2026 18:23

maudelovesharold · 24/05/2026 18:17

However, it sounds like your brother has a life worth fighting for.

Everyone’s life is worth fighting for.

Agreed. Everyone has the same human rights.

3smallpups · 24/05/2026 18:19

I’ve been looking and googling for Martha rule here . It says the trust was one of the first to sign up , but nothing re phone or email contact . Seems you have to do it through the medical staff .

OP posts:
maudelovesharold · 24/05/2026 18:17

However, it sounds like your brother has a life worth fighting for.

Everyone’s life is worth fighting for.

maudelovesharold · 24/05/2026 18:15

Oh op, I could cry for you and your brother. I know how desperate it feels to see someone deteriorating in front of your eyes, with no-one seemingly trying to do anything about it. You feel so helpless, and it must be even worse if you have a fair idea of what’s going on, and are aware of things the medical staff could be trying. Information about Martha’s Rule states:

If your concerns are not resolved, look for the Martha's Rule/Call 4 Concern posters or leaflets on the ward, which will provide a dedicated 24/7 phone number or point of contact.

I’ve just googled the Martha’s Rule contact number for my local hospital, so you should be able to do the same for the hospital your brother’s in. Request a rapid review of your brother’s case. I really hope that you get listened to soon by someone who can do something about his awful situation.

ValenciaOrangeJawline · 24/05/2026 18:11

The nurses could escalate up their own management chain to a more senior nurse in the hospital. Have they not done this?

TheyGrewUp · 24/05/2026 18:10

Email now to: CEO, Trust Clinical Director and copied to your MP. That will get things moving. A grunt will be checking the inboxes even at weekends/bank holidays.

It's a fucking disgrace.

Meanwhile, ask the ward sister to record in the notes that you are concerned that the seriousness of his condition is not being dealt with, that you have requested appropriate clinical intervention and specialost review and no action has been taken.

Wind em up and watch em go. It shouldn't have to be necessary but it is.

darksideofthetoon · 24/05/2026 18:10

3smallpups · 24/05/2026 17:56

He is 56 and a functional alcoholic , has a flat and a lot of friends .
i don’t think it’s up to me to push euthanasia on him if that’s what you are suggesting

That’s his call to make , if he wants to stop drinking and turn his life around that’s fabulous, not my decision though.
but def not my decision to say oh well , it’s his own fault , he is an alcoholic and his life isn’t worth fighting for !
im pretty sure if i had asked him a week ago , oh by the way , if you fall ill and get taken in to hospital , is it ok for them to stick you in the corner to die ? He would have said no !

i think context is important as is quality of life. Some alcoholics are stabilised through meds only to life a life of misery and poverty along with humiliation.

However, it sounds like your brother has a life worth fighting for. Apologies if I sounded callous and wish him and you the best of luck in getting through this. And yes, don’t be scared to push the docs, sometimes they need it.

TeaPot496 · 24/05/2026 18:08

Is he having obs done? Has he been written up for a drip for dehydration?

My alcoholic relative was in AMU for days, waiting for a bed on gastro, didn't make it onto a ward before they then developed pneumonia and went up to ICU on oxygen. Under 60 years old.

They go downhill so fast.

Have you spoken to the on-call hospital manager?

3smallpups · 24/05/2026 18:01

MissMoneyFairy · 24/05/2026 17:52

Which hospital is this, there must be more than 2 doctors on duty. There will be a&e, on take, itu and theatre doctors on duty in addition to the medical and surgical cover.

Well you would think that wouldn’t you ? That’s why I think maybe the nurse meant there are two doctors covering all the medical wards but they have been dragged in to an and e ?
there certainly are no consultants or clinical teams etc
I suspect that the doctors that are here are fairly junior as well .

OP posts:
3smallpups · 24/05/2026 17:56

darksideofthetoon · 24/05/2026 17:50

What age is he and what’s his life outlook from here? Does he have a serious chance of living a semblance of a decent life from here?

Does he have a chance of getting and staying sober? Does he want to get clean and try to live a reasonable quality of life without alcohol? What’s in his life worth fighting for?

He is 56 and a functional alcoholic , has a flat and a lot of friends .
i don’t think it’s up to me to push euthanasia on him if that’s what you are suggesting

That’s his call to make , if he wants to stop drinking and turn his life around that’s fabulous, not my decision though.
but def not my decision to say oh well , it’s his own fault , he is an alcoholic and his life isn’t worth fighting for !
im pretty sure if i had asked him a week ago , oh by the way , if you fall ill and get taken in to hospital , is it ok for them to stick you in the corner to die ? He would have said no !

OP posts:
MissMoneyFairy · 24/05/2026 17:52

Which hospital is this, there must be more than 2 doctors on duty. There will be a&e, on take, itu and theatre doctors on duty in addition to the medical and surgical cover.

darksideofthetoon · 24/05/2026 17:50

What age is he and what’s his life outlook from here? Does he have a serious chance of living a semblance of a decent life from here?

Does he have a chance of getting and staying sober? Does he want to get clean and try to live a reasonable quality of life without alcohol? What’s in his life worth fighting for?

3smallpups · 24/05/2026 17:49

Abricot1983 · 24/05/2026 17:42

My gods, the NHS. Local Pharmacies can get you nutritional shakes that may help that you could take in. But honestly words fail me at what the NHS has become. I really feel for you OP. I see it from the privilege of having Swiss healthcare.

one tip I learnt when you do get to speak to someone, say you want it written in the notes that you asked for x,y or z and it was refused. I’d also make a sign for his bedside table that says „this patient needs assistance with feeding and drinking, put the hospital logo on it and place it there.

document everything. Hugs

I know , it’s so scarey , it terrifies me getting older or ill.
i bought some protein yoghurts and shakes but now he can’t open his mouth for the spoon or swallow properly .

OP posts:
Manthide · 24/05/2026 17:45

I really feel for you! Once late db was hospitalised after a bad fall and immediately started on detox treatment. He was hallucinating and told doctors he had no family. It took dm 3 days to track him down.

Abricot1983 · 24/05/2026 17:42

My gods, the NHS. Local Pharmacies can get you nutritional shakes that may help that you could take in. But honestly words fail me at what the NHS has become. I really feel for you OP. I see it from the privilege of having Swiss healthcare.

one tip I learnt when you do get to speak to someone, say you want it written in the notes that you asked for x,y or z and it was refused. I’d also make a sign for his bedside table that says „this patient needs assistance with feeding and drinking, put the hospital logo on it and place it there.

document everything. Hugs

3smallpups · 24/05/2026 17:25

And he doesn’t have capacity , he can’t speak ? A person practically unconscious surely does not have capacity ?

OP posts:
3smallpups · 24/05/2026 17:24

midnights92 · 24/05/2026 17:15

Next of kin doesn't really give you any authority over his care of you don't have POA. It sounds like no one has questioned his capacity. I think over a weekend on most wards the medical team will be busy fire fighting and family updates for someone not in immediate danger and with capacity will be a very low priority. He's in the best place and they have to prioritise caring for the patients over discussions with relatives.

I’m not asking for authority over his care , I’m asking for him to have some care .
it seems to be that the consultant didn’t start specific liver treatment on Friday because he was awaiting a scan
he has gone home and not here till Tuesday
scan still not been done
his condition is deteriorating and he can’t advocate for himself as practically comatose , I suspect he has hepatic encephalopathy.
the nurses are now also concerned, now I have pointed out that he can’t even swallow properly any more , they do t have authority to make a treatment plan . They have asked the doctor but it seems that there are only two doctors working in the whole hospital today and they are busy in an and e . That’s what the nurses said ( unless they mean that there are two doctors for the hospital part and they have gone to help in a and e )
as for fire fighting , it’s not the patients fault if the hospital is not staffed adequately. Are people expected to sit quietly in a corner and die because it’s a bank holiday weekend ?

OP posts:
MissMoneyFairy · 24/05/2026 17:18

allthegoldicouldeat · 24/05/2026 16:40

OP, it very much is the nurses’ fault, for not recognising his deteriorating condition and taking action.
It being a weekend is irrelevant.
It’s frightening to think that this is an example of hospital care.

We don't know if the nurse did or didnt escalate this, you can bleep, record MEWS , ring consultants secretaries till you're blue in the face sometimes. If he's deteriorating qnd unrousable then he needs an urgent review.

midnights92 · 24/05/2026 17:15

Next of kin doesn't really give you any authority over his care of you don't have POA. It sounds like no one has questioned his capacity. I think over a weekend on most wards the medical team will be busy fire fighting and family updates for someone not in immediate danger and with capacity will be a very low priority. He's in the best place and they have to prioritise caring for the patients over discussions with relatives.