Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To ask to speak to a doctor ?

89 replies

3smallpups · 22/05/2026 22:41

Not in an aggressive way , just does it seem like a reasonable request ?
my brother has been admitted to hospital with what is clearly alcohol related liver disease. He is in no fit state to advocate for himself , rambling and barely conscious . Having been there for several hours today , there was no sign of a doctor on the ward at all. The head nurse was able to answer some questions but only to say that his bloods were all over the place and he’s waiting for a scan.
i have a medical background and it’s pretty obvious what the diagnosis is, without the scan and I know that there’s lab work that can be done to establish prognosis etc, which hasn’t been done .
i know that basically the only chance of a positive outcome is steroids started early , but I feel they aren’t going to do anything till they have done a scan ( likely not to happen over a bank holiday weekend ) and it will all be too late.
if this was my husband , I’d be laying in the corridor until they found me a doctor to speak to , it’s that important . But I sort of feel
as it’s my brother , I don’t have the authority? But I am his next of kin, our parents are dead and he is divorced .
actually just writing this out makes me realise that I need to stand up for him.

OP posts:
New posts on this thread. Refresh page
LarksAscending · 26/05/2026 12:38

olympicsrock · 26/05/2026 11:33

OP, I hope as this is Tuesday that you are getting some joy . I’m a hospital consultant and would say that your brother is getting apalling care. If you don’t get any joy from speaking to the ward manager to arrange a meeting with the consultant, physically go to the PALS office and say that you are invoking Martha’s rule.

This, the hospital with have a dedicated room/office for PALS. Go there!

olympicsrock · 26/05/2026 11:33

OP, I hope as this is Tuesday that you are getting some joy . I’m a hospital consultant and would say that your brother is getting apalling care. If you don’t get any joy from speaking to the ward manager to arrange a meeting with the consultant, physically go to the PALS office and say that you are invoking Martha’s rule.

MissMoneyFairy · 25/05/2026 13:32

ValenciaOrangeJawline · 25/05/2026 13:31

Rubbish. On both counts.

It's just click bait, don't rise to it

ValenciaOrangeJawline · 25/05/2026 13:31

Easterchicken · 25/05/2026 10:27

She'll need his permission to put a complaint in and he's not got capacity to do that at present

The NHS is a joke and everyone who works for them are lazy and pointless in my opinion

Rubbish. On both counts.

MissMoneyFairy · 25/05/2026 10:32

Easterchicken · 25/05/2026 10:27

She'll need his permission to put a complaint in and he's not got capacity to do that at present

The NHS is a joke and everyone who works for them are lazy and pointless in my opinion

Anyone can put in a concern or a complaint, not all staff are lazy and pointless but guess you've never used the nhs and are just looking for a reaction to your pointless post.

Easterchicken · 25/05/2026 10:27

SnowWaySnowHow · 24/05/2026 22:59

I would be escalating NOW

Right now. Emails to PALS and also the ward manager, who is a good person to be in contact with rather than just the nurses. There should be assessment on his mobility and his ability to feed himself / food textures etc. Ask for SALT and OT and physio assessments as he isn't able to achieve basic functions independently. He's declining and the delays are a barrier to him receiving necessary treatment. Start looking up nice guidelines. You can't leave this any longer

This isn't a good scenario, and it is clearly necessary to advocate for your brother.

As a life long people pleaser who would like to make things happen with polite dialogue, I understand your hesitance. But if doctors aren't around, and you aren't meeting them on ward rounds, you need to be taking another approach

She'll need his permission to put a complaint in and he's not got capacity to do that at present

The NHS is a joke and everyone who works for them are lazy and pointless in my opinion

Easterchicken · 25/05/2026 10:23

3smallpups · 24/05/2026 17:24

I’m not asking for authority over his care , I’m asking for him to have some care .
it seems to be that the consultant didn’t start specific liver treatment on Friday because he was awaiting a scan
he has gone home and not here till Tuesday
scan still not been done
his condition is deteriorating and he can’t advocate for himself as practically comatose , I suspect he has hepatic encephalopathy.
the nurses are now also concerned, now I have pointed out that he can’t even swallow properly any more , they do t have authority to make a treatment plan . They have asked the doctor but it seems that there are only two doctors working in the whole hospital today and they are busy in an and e . That’s what the nurses said ( unless they mean that there are two doctors for the hospital part and they have gone to help in a and e )
as for fire fighting , it’s not the patients fault if the hospital is not staffed adequately. Are people expected to sit quietly in a corner and die because it’s a bank holiday weekend ?

What hospital is this please

Just so I know to avoid it

Easterchicken · 25/05/2026 10:21

midnights92 · 24/05/2026 17:15

Next of kin doesn't really give you any authority over his care of you don't have POA. It sounds like no one has questioned his capacity. I think over a weekend on most wards the medical team will be busy fire fighting and family updates for someone not in immediate danger and with capacity will be a very low priority. He's in the best place and they have to prioritise caring for the patients over discussions with relatives.

Judging by the lack of care and support this poor guy is NOT in the best place

Anewuser · 25/05/2026 08:25

Ask if the hospital have ‘Clinical Site Managers’. Ours do. These are senior nurses that troubleshot. They work across the whole hospital and step in when there’s problems.

We’ve used them when ward staff aren’t qualified to give certain iv medication or no one there to put a cannula in. They have a massive amount of authority and really kick ass.

Ours have their own office and contact details, and you can go direct (don’t need ward staff to refer you).

They are the only team available 24/7. Especially, as you realise hospitals practically close down weekends and more so, bank holidays.

I really wish you luck, it’s awful feeling so powerless watching a loved one decline.

MissMoneyFairy · 25/05/2026 07:43

3smallpups · 24/05/2026 21:48

Well they did , it’s the only result i achieved today .
maybe he looked at the blood results and observations remotely, but he certainly didn’t physically appear and they put a drip up . I think on a weekend with tight staff pros lot of things happen that aren’t strictly right !

I guess a remote review is better than no review but it's still not enough, hopefully the nurses are closely monitoring him and he gets a senior review. I've seen so many similar instances, it's a lousy situation and it's the patients who suffer and the nurses and juniors who get the stress and frustration trying their best for their patients.

SnowWaySnowHow · 24/05/2026 22:59

I would be escalating NOW

Right now. Emails to PALS and also the ward manager, who is a good person to be in contact with rather than just the nurses. There should be assessment on his mobility and his ability to feed himself / food textures etc. Ask for SALT and OT and physio assessments as he isn't able to achieve basic functions independently. He's declining and the delays are a barrier to him receiving necessary treatment. Start looking up nice guidelines. You can't leave this any longer

This isn't a good scenario, and it is clearly necessary to advocate for your brother.

As a life long people pleaser who would like to make things happen with polite dialogue, I understand your hesitance. But if doctors aren't around, and you aren't meeting them on ward rounds, you need to be taking another approach

fairfat40 · 24/05/2026 22:39

I worked in hospital comms and most trusts (even if they don’t bother having doctors) will have some comms person monitoring social media over the weekend. Once I ended up phoning the ward making sure someone with celiac who’d been left without appropriate food was fed when her friend named and shamed on Twitter. Trusts hate bad publicity.

Antihistamine62 · 24/05/2026 22:38

i honestly can’t comprehend why someone with potentially grade 3/4 HE hasn’t had a senior review. I’m sorry you are witnessing this.
Are they treating anything? Is he on antibiotics?
I get staff are busy but 1st presentation decomp’s are not the patients that can wait for concrete plans to be put into place. This is not me criticising you OP, but the staff supposedly taking care of them should also be advocating for him. Where I work if I have concerns I raise them, if I feel I’m not being listened to I go higher.

3smallpups · 24/05/2026 21:48

MissMoneyFairy · 24/05/2026 21:22

Doctors don't give permission to nurses to put fluids up, they are supposed to review the patient, look at obs, check-if they need bloods, fluids, medication then review again or at least act on any abnormal findings.

Well they did , it’s the only result i achieved today .
maybe he looked at the blood results and observations remotely, but he certainly didn’t physically appear and they put a drip up . I think on a weekend with tight staff pros lot of things happen that aren’t strictly right !

OP posts:
MissMoneyFairy · 24/05/2026 21:36

midnights92 · 24/05/2026 17:15

Next of kin doesn't really give you any authority over his care of you don't have POA. It sounds like no one has questioned his capacity. I think over a weekend on most wards the medical team will be busy fire fighting and family updates for someone not in immediate danger and with capacity will be a very low priority. He's in the best place and they have to prioritise caring for the patients over discussions with relatives.

Its not just about a discussion with a relative, if he's clearly deteriorating and is becoming drowsy then he needs an urgent review. It's usually the nurses who hopefully notice, escalate to the doctor and monitor the patient, if youre lucky they will contact the outreach team if the doctors are busy .

Allonthesametrain · 24/05/2026 21:30

The hospital has to do the tests to prove and admit treatment. You're able to provide information and request but they can't go off word of mouth. Hopefully they will listen to you, check his history and be able to do as you advise. Xx

Trallers · 24/05/2026 21:22

Please write a detailed timeline of every conversation and concern you've had, including anything you remember about his condition at each point. This is really concerning and it's sounds like he is being dreadfully let down. It's not the nurses fault per se, but they also have a responsibility to pass on any necessary information to the doctors about their patients and that may not be happening properly here (it also may be but the doctors just aren't prioritising it, it all depends on what info is being relayed about his state).

I would ask the nurses to be documenting your exact concerns and request to speak to a doctor every single time so that it is appearing in his record.

MissMoneyFairy · 24/05/2026 21:22

Doctors don't give permission to nurses to put fluids up, they are supposed to review the patient, look at obs, check-if they need bloods, fluids, medication then review again or at least act on any abnormal findings.

MissMoneyFairy · 24/05/2026 21:15

Why was he admitted to hospital, patients can have treatment without a scan. Have they got a diagnosis yet.

3smallpups · 24/05/2026 21:13

According to the nurses there is no chance of getting a consultant tonight ( bear in mind I started asking at 4 pm )
the junior doctor gave them permission to put him on fluids and they promise me that he is on the list to be seen at some point tonight , and that a consultant of some speciality will be present in the hospital tomorrow .
I’ve left a letter for the junior doctor , explaining my concerns and what needs to be done and that I will escalate the case if needed .
ive also emailed the patient experience email
I just want documentation now so if I do have to have more of a fight , they might feel held to account .

OP posts:
Manthide · 24/05/2026 21:10

When ds was very ill a couple of years ago dd1 insisted I asked for an urgent review by a doctor as she was concerned the sepsis pathway was not being followed. After multiple requests the doctor came, was absolutely horrified with ds's condition and treatment and actually put a treatment plan in operation.

Manthide · 24/05/2026 21:06

@darksideofthetoon my late db was a functioning alcoholic, owned his own home etc and I think the negligence of our gp contributed to his death at the age of 57. Dm has had the MP involved and lots of meetings with the surgery so we hope others are given the right treatment regardless of their other issues. Db didn't want to die!

Nat6999 · 24/05/2026 20:59

Having lost someone to alcohol related liver disease they should be giving him detox drugs to stop him having withdrawal seizures, pabrinex infusions to prevent Wernickes encephalopathy & trying to feed him up. If he has ascites they may consider doing drains & he would need albumin infusions.

MissyB1 · 24/05/2026 20:34

LongDarkTeatime · 24/05/2026 20:29

There will be a Consultant on call. The Registrar on duty may be reluctant to call them (on a sunny bank holiday) but they have to.
Unfortunately you may have to raise the risk of them not doing anything by documenting and being clear you are documenting everything, so if there is an ‘unexpected death’ you can take ‘appropriate legal action’. It sounds unfair and difficult but may be the only way to get people moving.
(yes, I work in the NHS)

In our Trust a Consultant in virtually every specialty has to be physically present in the hospital 7 days a week. There’s definitely a Gastro Consultant in, they do have two hospitals to cover here, so it’s the morning in one, then over to other for the afternoon.

LongDarkTeatime · 24/05/2026 20:29

There will be a Consultant on call. The Registrar on duty may be reluctant to call them (on a sunny bank holiday) but they have to.
Unfortunately you may have to raise the risk of them not doing anything by documenting and being clear you are documenting everything, so if there is an ‘unexpected death’ you can take ‘appropriate legal action’. It sounds unfair and difficult but may be the only way to get people moving.
(yes, I work in the NHS)