WIBU To ask for a different lady to scan my shopping?

Fuck that. Get your shopping delivered or go elsewhere. Unless you’re regularly mis scanning items then regular checks of 80 items is a piss take. Cba with that.

I work in a supermarket and this wouldn’t bother me at all. Working in grocery retail gives you a thick skin.

I said, in the politest voice I could muster "do you mind if your colleauge does it?" She looked really taken back so I said "it's just I'm in a bit of a rush, sorry"

If someone gets asked not to return for saying the above then the world really has gone mad.

As an aside, the number of OP-bashing threads lately have made me realise that I’m genuinely wasting my time here.

Sorry, I haven't read the whole thread but why do you have to do a big shop on the day you're paid? Why not shop the day after? You aren't being unreasonable but your life seems unnecessarily stressful.

Define “taking it out on”. The OP didn’t “take her frustration out on” anyone.

I can clear up the issue OP is having with deliveries/click and collect!!

They check you have enough money the first time you order

So if OP has never done an online order before then it absolutely will check her card. Not taken the money - that's done on the day - but check the card to see if the money is on there, like she says.

This explains why so many of you are saying if doesn't check the card at all and you can order with just pennies in your accounts. It's not your first order.

And if OP has never successfully been able to order it then it's always her first order. So she probably has tried loads of times and it won't work for her.

OP, I suggest that you either use someone else's account or make a tiny order on a Thursday, so that it learns to "trust" you and doesn't check your card every time.

I really hope that helps.

Actually you haven’t explained why you can’t use a normal check out, so why is that?

You said yourself you go at a quiet time which is why they keep doing a rescan….

Yeah but that’s bollocks. They don’t take the money till it’s been packed the same morning it’s delivered. When stores verify the card they will check you have anything below £1 in there, usually 90p or something but afaik Tesco don’t do this!

In that case you will have to accept that is the option available to you & accept that it won't meet your high demands in terms of speed.

How would you cope if the store manager asks you not to return?

Most supermarkets now take a zero tolerance approach to abuse towards staff, especially those with disabilities or additional needs.

This is all so odd. You could just do in to the supermarket and go through a normal checkout, you could just order online like lots of people have said and they don’t check you have money on your card.

It's not easy to just "opt out" pretty much in tesco is on a part time contract, if you want to be able to pay your bills, you're reliant on picking up OT, sometimes one department, in this case self service, can be your only option.

Sounds like you have a lot on your plate.

You weren’t rude. It’s nice that you’re thinking of her but I wouldn’t worry. I’m sure she’s had worse. I’m sure you have more to worry about.

It’s kinda funny how you suggest the OP might not be suited to doing scan as you go, but when people who are clearly not suited to working on the self scan it’s apparently a banning offence to not have time for it on a single occasion?!?

It's okay to feel frustrated.

It's not okay to take that out on retail workers.

they are never open in my local Tesco or Sainsbury's - so frustrating!

What do you mean? Are people not afraid to feel frustrated at a rescan taking 20 minutes?

I can't believe what I've just read 🤢

If you were a customer in my shop. I would be asking you to shop elsewhere.

Retail workers should not have to put up with this attitude towards them.

Yes you have issues & problems, as does the majority of the population & also the retail workers themselves.

Your situation means you are limited in options so you need to work with what's available.

Rescans/basket checks are definitely not random. If you are getting more than average then in the kindest way you probably need to use a manned checkout or click & collect - you could split it into 2 shops if you struggle to budget.

Taking it all out on retail workers is not the answer

For some unknown reason I put a bottle of champagne in my basket, as it’s only one thing you have to add to secure the slot. I don’t drink and I didn’t like chisel I did! There have been a couple of times I have had to ring to say please don’t bring me just one bottle of champagne today. They always refund.

With respect, I think that is a foolish question.

The purported aim of self scanning is to save time for shoppers by allowing the scanning to be done as they go around the store. A customer choosing this option typically has little time.

If every shopper has to build in enough time for their items to be scanned by a member of staff anyway, the whole process provides no benefit at all to the customer, but only to the supermarket which controls the decision as to how many customers to check on any given day.

Why do you keep insisting on doing the shop and scan then? You know this is a big issue with it, you don’t have the time so like get it delivered or do click and collect?