to turn away my takeaway?

I said you’re not being unreasonable, however I would have accepted the food. They got in wrong, things happen. You could give feedback but my thought would also be how the service industry are particularly suffering with cost of increases, and you did get 50% off so on that basis I’d say you’re unreasonable.

I’d have politely explained that it was 1.5hours early, appreciate that it wasn’t his fault, but not able to accept it. And I’d have pushed the takeaway place for a refund and ordered elsewhere. Some food I’d be happy to reheat, but not necessarily everything.

I think everyone should have a stint as a delivery driver and only then can they criticise a difficult job

Of course you buzz them in and accept the food, like previous people say, heat it up when ready to eat.

They're not at your beck and call, OP!

Why didn’t you just take it In and keep warm

By the letter of the law you're right. But sometimes in the real world things don't go quite to plan, by far the best solution all round would have just been to take it then and there, reheat it later and accept it as one of those things. You made extra work for the delivery driver and made yourselves look a bit arsey in the process, I don't think I'd have enjoyed my redelivered takeaway very much after all that palaver.

I understand your frustration but I would have taken the food. Delivery drivers are usually on minimum wage and poor working conditions. It’s not his fault and it sounds from your OP that you were incredibly rude to him. It could have been a one off, but if it’s a repeat offence then you’ve got a case against the restaurant, but still not fair to take it out on the driver.

So what was the outcome? Did you get cold food? At the right time?

Yes it’s really annoying (and has also happened to us mid-bedtime) but I would have accepted it and heated it up.
It’s now being driven around for a few hours being kept at perfect bacteria multiplying warm temperature… and you might not even get it back on time.

Let us know if it arrives and at what temperature!

I would just have taken it and reheated later. But probably would not order from them again.

Yes either decline the delivery and reorder (I would use a separate service if you have options to avoid added spit). You might have to fight for your refund and you needed to have explained to the driver that it’s the wrong time so he doesn’t think you are mad. Or just reheat it if you can’t be bothered with all that faff.

When the robots take over we’ll all get our food deliveries right on schedule, but as of now we sadly still have to deal with human incompetence (and spit).

Annoying, but I just would have stuck it in the oven, and then leave contact the restaurant for better service next time. Bit silly to refuse.

I didn't even know you could schedule a time for takeaway deliveries. We're still stuck with order roughly when you want it and hope it won't be too long out here in the sticks.

I would have taken it and reheated it, but also complained to Uber. Alternatively, I’d have politely explained to the driver why I can’t accept it and cancelled it altogether.

I think you're right, but in the interest of receiving my food without additional unwanted bodily fluids, I would have just accepted it and microwaved it later.

You could have taken the food and reheated it later and complained to Ubereats about the restaurant. You might even gotten refund or credits for the inconvenience. What is the guarantee now that you are going to get fresh, hot food?

It’s annoying but I’d have reheated.

I can see both sides. I would’ve just taken it and heated it up later because it’s probably at least partially premade anyway and it’s there now. I’d also be worried the guy would just keep it in his car for a hour! But it does defeat the purpose of you choosing a time, they should honour the time. It annoys me when Asda tries to deliver early sometimes - I chose the slot I wanted because that’s when I want it

So did you actually explain to the driver why you couldn’t take the delivery at that time?

It's not rude to turn down an order. You shouldn't just accept the order 'because it's not the driver's fault. But agree you'll get the same food in 2 hours anyway so you'd have been as well keeping it and reheating it yourself or keeping it on the oven on a very low heat. I agree it's rubbish because you wanted it at a specific time and takeaways aren't cheap! Eating it with the children around would have completely taken the treat element out of it for me.

Ooo

I'd be ticked off (edit, I wouldnt say this to the driver, id just say that hes early) and would complain to uber eats and get myself a partial refund

Sending him away, that man is coming back with the exact same food (likely plus spit) sorry 😬😬

Is it an uber eats driver or one from the restaurant?

You sound like you were rude in your op, was that just how you typed it or were you actually rude to him? If the latter, you cant go back there again 😫

You’re not going to get fresh, hot food though.

I would have kept it and put it in a very low oven.

I think you were in the right. They should have delivered at the time requested. I would have been really annoyed if it happened to me.