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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to turn away my takeaway?

213 replies

FlayOtters · 19/05/2026 19:42

Opinions please! My friend thinks me and my husband are being completely ridiculous but I'm adamant we're in the right (but happy to be told otherwise!)
Ordered an Indian takeaway on ubereats for tonight (50% off woop woop!). Asked for scheduled delivery 7.40-8. All good, order accepted, confirmation email, your order will be delivered at 7.40.
Come 6.10 there is a ring on the bell and it's our food! We were just starting to try and calm our 5 and 2 year olds down before bedtime started, and were basically nowhere near ready for dinner! So we said "no". The man just stood and stared at us like we were utterly insane. After about a minute of silent staring he went back to his car to call his manager and then yelled out of the window that he'd come back later and drove off.
Now I know there is a reasonable chance he'll just being the exact same food back (possibly with added spit), but I think the principal remains. What is the point of being able to schedule delivery if it's totally ignored?? We wanted hot, fresh food at about 8 after the boys were asleep and we could relax. My friend happened to call a minute ago and basically said that I was being ridiculous and should've just taken the food. Who's right?
YABU - just take the damn food whenever it comes, Otters!
YANBU -you paid for the food to be delivered at a certain time, it's reasoab to want it at that time.

OP posts:
ThisCandidMintGoose · 19/05/2026 22:33

YABU for ordering a take-away hours before you actually want it frankly. It's not a taxi service, most places give an estimate and try to deliver as quickly as they can.

It's a 50% discounted Indian take-away, get over yourself frankly.

Tableforjoan · 19/05/2026 22:29

All those saying to accept it. Op picked a time for a reason what if she wasn’t in.

I wouldn’t have accepted it and wouldn’t have ran the risk of the spit / cold reheated food later either.

Saltedcaramelchocolateteaspoon · 19/05/2026 22:29

Completely agree with the OP. What's the point in specifying a delivery time to have it completely ignored. What if they'd been out?? It wasn't just a bit out, it was 1.5 hours out. Whilst it's not the driver's fault, he is the face of the company and should take accountability on their behalf, because that's the professional thing to do. Of course, the OP should remain polite, but it sounds like she was.

pinkksugarmouse · 19/05/2026 22:26

wherearethesnacks · 19/05/2026 22:11

I'd have more sympathy if it hadn't been 50% off. I doubt they were making any money on it at that price.

Well they shouldn't have put on the offer then. Hardly the OP's fault for taking them up on it.

ohyesido · 19/05/2026 22:25

Did you really just say no and stare at him?

pinkksugarmouse · 19/05/2026 22:23

Thanksforyourlackofthought · 19/05/2026 21:23

I’m just trying to get my head around the fact that you couldn’t eat if your children were wake.

Tell me you don't have children without telling me you don't have children. 🤣

Of course the OP can consume food in their presence but having a takeaway when the kids are asleep and you can eat without constant interpretation is a fantastic treat.

ChocolateAddictAlways · 19/05/2026 22:21

The problem is that a mistake from the kitchen or whoever juggles app orders caused a headache for you and the driver.

I would have just kept the food myself but only because it wasn't the driver's fault and I wouldn't want the faff of a redelivery. I would assume it would be the same food sent back...while nothing beats a totally fresh naan, a naan that's been packaged and delivered has usually had some condensation and isn't the same as one straight from the oven to a plate anyway so I wouldn't feel fussed about that.

ForeverTheOptomist · 19/05/2026 22:19

I wouldn't have taken it. No way.

MyCottageGarden · 19/05/2026 22:18

suburberphobe · 19/05/2026 20:24

Of course you buzz them in and accept the food, like previous people say, heat it up when ready to eat.

They're not at your beck and call, OP!

Buzz them in? To where? Why would they invite the delivery driver into their house?

Darlinghag · 19/05/2026 22:18

I’d probably have taken it but understand why you did it.

I’ve found if i am choosing a later time adding a comment saying ‘please don’t arrive before x time as we are not home yet and timing for our return’ has generally worked though.

pinkksugarmouse · 19/05/2026 22:17

It sounds as though you were rude to the driver and it wasn't his fault. I would have accepted, reheated, made a complaint and not ordered from them again. I shudder to think what state that meal came back in. I hope you didn't eat it.

LoveOldFilms · 19/05/2026 22:11

Thanksforyourlackofthought · 19/05/2026 21:23

I’m just trying to get my head around the fact that you couldn’t eat if your children were wake.

?? Are you a parent? Or are your children much older and you have forgotten what it's like to have a 5 and a 2 year old?

Can I eat with 2 kids of those ages around? Yes, absolutely and do so frequently.

Will I enjoy it? No, it will be wolfed down while hearing "mummy mummy mummy" 100 fucking times from 2 overtired munchkins from day of nursery/school, and I will have maybe 30 seconds to digest before I have to take over bedtime duties with one of them

Sitting down with a takeaway and a glass of wine after kids are in bed is pure bliss.

wherearethesnacks · 19/05/2026 22:11

I'd have more sympathy if it hadn't been 50% off. I doubt they were making any money on it at that price.

Emptyandsad · 19/05/2026 22:10

FlayOtters · 19/05/2026 21:07

best tasting jizz I've had if so! 😂

Tbf, that's quite a low bar...

ANiceBigCupOfTea · 19/05/2026 22:08

suburberphobe · 19/05/2026 20:24

Of course you buzz them in and accept the food, like previous people say, heat it up when ready to eat.

They're not at your beck and call, OP!

Is this not the idea of a takeaway that you order food and they bring it to you? OP made a perfectly reasonable request and it wasnt honoured. I know I wouldn't much like to spend money on a takeaway and not be able to enjoy it hot and fresh.

Anxietyxxx · 19/05/2026 22:07

MilkyLeonard · 19/05/2026 21:30

But it’s not an “Oh well, these things happen, couldn’t be helped” scenario though, is it? OP paid for a specific service and they didn’t provide it!

Fgs get over it.
Some people cant afford to have takeaways some cant afford to eat because they need what they have left for the kids.
Others are barly getting by be lucky you aint one of these people.

Wetcoatsandmudagain · 19/05/2026 22:02

YABU such a non event.
when so many people are going hungry in the world I would just be grateful for the food. Mistakes happen but it’s hardly the end of the bloody world

RedRock41 · 19/05/2026 21:56

Ridiculous imho. You could have accepted and reheated if need be.

ThisCandidMintGoose · 19/05/2026 21:55

Thinking about it, the few times I do order takeway, I order when we're more or less ready and they tend to turn up earlier than originally scheduled. And everybody is happy.

OnepinkGiddyBiscuit · 19/05/2026 21:54

You could have reheated it to say no to the driver is a bit ridiculous tbh yes they should have delivered it on the time you asked but it wasn't the end of the world next time order about 15 mins before the kids go to bed or soon as their in bed

ThisCandidMintGoose · 19/05/2026 21:53

if it was a Michelin star restaurant, I would have demanded a michelin star service.

For an Indian takeaway with 50% off? completely ridiculous and uptight. Yes, comment- it's lucky you were even home, but your expectations are way above what you are paying for. Poor delivery guy, he got a bollocking by you, a bollocking by his boss and no food himself.

Silverbirchleaf · 19/05/2026 21:53

I feel the same way with food deliveries. If I’ve booked a 2-3pm slot, don’t turn up 40 minutes early, or at least, phone me first to check it’s convenient to come.

Livpool · 19/05/2026 21:52

EineReiseDurchDieZeit · 19/05/2026 19:50

I think YABU actually, it’s not the drivers fault and you were incredibly rude

Agreed! Did it really matter? Just warm it up. - that so what the restaurant will have done anyway

Dizzydrizzy · 19/05/2026 21:48

Genuinely. You’ll have eaten loads of extras. Never ever get food redelivered 🤢🤢🤢

Totaldramallama · 19/05/2026 21:48

Comedycook · 19/05/2026 20:01

In theory you're right. In practice I'd have just taken it and heated it up

Yes agreed.

This happened to me years ago so I never use scheduled delivery now. I don't think the restaurant reads the order in that much detail