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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

to turn away my takeaway?

213 replies

FlayOtters · 19/05/2026 19:42

Opinions please! My friend thinks me and my husband are being completely ridiculous but I'm adamant we're in the right (but happy to be told otherwise!)
Ordered an Indian takeaway on ubereats for tonight (50% off woop woop!). Asked for scheduled delivery 7.40-8. All good, order accepted, confirmation email, your order will be delivered at 7.40.
Come 6.10 there is a ring on the bell and it's our food! We were just starting to try and calm our 5 and 2 year olds down before bedtime started, and were basically nowhere near ready for dinner! So we said "no". The man just stood and stared at us like we were utterly insane. After about a minute of silent staring he went back to his car to call his manager and then yelled out of the window that he'd come back later and drove off.
Now I know there is a reasonable chance he'll just being the exact same food back (possibly with added spit), but I think the principal remains. What is the point of being able to schedule delivery if it's totally ignored?? We wanted hot, fresh food at about 8 after the boys were asleep and we could relax. My friend happened to call a minute ago and basically said that I was being ridiculous and should've just taken the food. Who's right?
YABU - just take the damn food whenever it comes, Otters!
YANBU -you paid for the food to be delivered at a certain time, it's reasoab to want it at that time.

OP posts:
ShetlandishMum · 19/05/2026 23:37

HedgehogsOnTheWall · 19/05/2026 21:16

You were being utterly ridiculous. Do you not have a microwave?

We don't... it's not that uncommon

OneThreadOnlybyN · 19/05/2026 23:35

Shedmistress · 19/05/2026 20:01

You'd rather it sit in the back of a car for 2 hours than just take it and reheat it yourselves?

It takes all sorts.

No, I'd expect it to be cooked fresh & delivered in the window I booked it to be delivered in.

MilkyLeonard · 19/05/2026 23:34

youalright · 19/05/2026 21:37

Leaving a negative review is even shittier. You have to give companies the opportunity to fix mistakes before slating them online

Show quote history

You do not “have” to do anything of the sort.

OneThreadOnlybyN · 19/05/2026 23:32

buymeaboaanddrivemetoreno · 19/05/2026 19:47

sounds like it’s not the delivery drivers fault but someone ignoring this at the restaurant! Definitely not unreasonable, the curry would be fine but the naan and other things might not be!

How would the curry 'be fine' two hours later? It would be cold.

PretendToBeToastWithMe · 19/05/2026 23:31

YABVU with how you treated the delivery service as it has nothing to do with them and you were very rude. You wouldn’t BU for complaining to the restaurant if it really bothers you as it was their error. Personally I’d have accepted the food and just re-heated it as it’s a bit annoying but probably just a mistake. Your description of this makes you sound very hard work.

MilkyLeonard · 19/05/2026 23:28

HedgehogsOnTheWall · 19/05/2026 21:16

You were being utterly ridiculous. Do you not have a microwave?

She doesn’t want to bloody well microwave it. She used a scheduled delivery service that they offer. It wasn’t a favours or a special treat.

You may as well ask why someone who doesn’t get the bread and milk with their supermarket order hasn’t got flour, yeast and a cow.

Mumtobabyhavoc · 19/05/2026 23:28

ThisCandidMintGoose · 19/05/2026 22:34

but then when you have young children, you don't order when in the middle of bath time. You wait until you know it's safe for the food to arrive.

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And be flexible when it doesn't go as planned.
I'm finally starting to figure this out with my 2 under age 5.

StrictlyCoffee · 19/05/2026 23:12

Comedycook · 19/05/2026 20:01

In theory you're right. In practice I'd have just taken it and heated it up

This

AlmostAJillSandwich · 19/05/2026 23:10

If they offer the option to select a delivery time, then they should adhere to that, or take it back and re-deliver freshly prepared food when it was supposed to be delivered.
I bet the restaurant is the one who loses out on the cost of replacing the food too, even if it was ubereats mistake.

Feel for the driver, he won't have gotten paid for the delivery and lost out.

Would i want to refuse it and expect re delivery of fresh made food when it was supposed to arrive? Yes.
Would i actually do it? No. I'd accept the order, and eat it as soon as possible, and end up disappointed. I'd feel too guilty messing the restaurant and driver around, even though it wasn't my mistake, and i would be wary of getting tampered with food in the redelivery. I'm the same in restaurants when my order is wrong, i feel too awkward to complain.

FrangipaniBlue · 19/05/2026 23:02

user1471453601 · 19/05/2026 19:59

Do you not have a microwave?

I don’t, so I would’ve sent it away too!

I want my Indian hot and fresh not reheated an hour and a half later.

Original poster
FlayOtters · 19/05/2026 23:02

Just wanted to pop back on and clarify that no one in this situation was angry, rude, sad, slamming doors or getting evem slightly as het up as some of the responders here!
In future I'd probably just take it and reheat but in the moment I was a bit hassled with 2 kids hanging off me and thought they shouldn't have given the option of a time if they weren't going to honor that 🤷🏼‍♀️ as I said, happy to accept I was being unreasonable.
For what it's worth we live in the countryside and if we'd ordered 'when we wanted it' as a few people had suggested, it could've taken anywhere from 20 mins to 2 hours to come, hence why we thought we'd try and get organised.

OP posts:
Silverbirchleaf · 19/05/2026 23:01

Isn’t it dodgy to reheat rice( presuming there was rice in the order)?

TheDenimPoet · 19/05/2026 22:55

I don't order for a specific time for exactly that reason. I just order when I'm almost ready to eat.

Tahlbias · 19/05/2026 22:52

What if you were out? Completely baffles me ha ha !

basoon · 19/05/2026 22:50

EineReiseDurchDieZeit · 19/05/2026 19:50

I think YABU actually, it’s not the drivers fault and you were incredibly rude

I think it's pretty obvious they didn't just say no and slam the door.

pontipinemum · 19/05/2026 22:46

I mean, you are right and fair play for actually doing it. But I would have taken the food and heated it later.

Tiredmumnosleep · 19/05/2026 22:41

We’ve had this before - annoying but we kept it warm until after bedtime and learnt our lesson - now we only place the order once we are part way through bed time!

lornad00m · 19/05/2026 22:41

'We wanted hot, fresh food at about 8'

Flipping Nora! Then just reheat it.

I do that anyway as I prefer mine piping hot.

What a fuss about nothing. 🙄

Bananainpyjamas1980 · 19/05/2026 22:39

Sods law on this post as sometimes you order food that says delivery will be in 45 mins and an hour and half later you're really starving and still no sign!

BarrellChested · 19/05/2026 22:37

I’d have accepted the food, put to one side, and reheated once the kids were asleep, and put it down to experience should I ever order from the same place again.

Awfulinlaws · 19/05/2026 22:37

Just accept and put it in a warm oven. Way better than the food arriving too late.

AgentPidge · 19/05/2026 22:36

I would've accepted it and put it in the oven. Sounds as if you got a very good deal anyway, and they can't be making much of a profit.

Tableforjoan · 19/05/2026 22:35

If take aways don’t want to deliver at your time they shouldn’t give you the option to pick a time 🤷🏻‍♀️

ThisCandidMintGoose · 19/05/2026 22:34

LoveOldFilms · 19/05/2026 22:11

?? Are you a parent? Or are your children much older and you have forgotten what it's like to have a 5 and a 2 year old?

Can I eat with 2 kids of those ages around? Yes, absolutely and do so frequently.

Will I enjoy it? No, it will be wolfed down while hearing "mummy mummy mummy" 100 fucking times from 2 overtired munchkins from day of nursery/school, and I will have maybe 30 seconds to digest before I have to take over bedtime duties with one of them

Sitting down with a takeaway and a glass of wine after kids are in bed is pure bliss.

Show quote history

but then when you have young children, you don't order when in the middle of bath time. You wait until you know it's safe for the food to arrive.

IAmBeaIDrinkTea · 19/05/2026 22:33

FlayOtters · 19/05/2026 19:42

Opinions please! My friend thinks me and my husband are being completely ridiculous but I'm adamant we're in the right (but happy to be told otherwise!)
Ordered an Indian takeaway on ubereats for tonight (50% off woop woop!). Asked for scheduled delivery 7.40-8. All good, order accepted, confirmation email, your order will be delivered at 7.40.
Come 6.10 there is a ring on the bell and it's our food! We were just starting to try and calm our 5 and 2 year olds down before bedtime started, and were basically nowhere near ready for dinner! So we said "no". The man just stood and stared at us like we were utterly insane. After about a minute of silent staring he went back to his car to call his manager and then yelled out of the window that he'd come back later and drove off.
Now I know there is a reasonable chance he'll just being the exact same food back (possibly with added spit), but I think the principal remains. What is the point of being able to schedule delivery if it's totally ignored?? We wanted hot, fresh food at about 8 after the boys were asleep and we could relax. My friend happened to call a minute ago and basically said that I was being ridiculous and should've just taken the food. Who's right?
YABU - just take the damn food whenever it comes, Otters!
YANBU -you paid for the food to be delivered at a certain time, it's reasoab to want it at that time.

I can understand you want it when the kids have gone to bed to have it in peace and they've settled down, but why not order it when they've gone to bed then?!
So for that you are unreasonable.