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Gail’s Bakery - is it really all that?

370 replies

BarrellChested · 18/05/2026 23:24

When a Gail’s Bakery opened within walking distance of the office where I worked, people could barely contain their excitement. It felt like something magical had been bestowed on us, and I maybe got caught up in the hype.

I was aware of Gail’s before, of course, but had never been to one.

The great day arrived - a few of us went over and it was…… fine. Nice coffee and a decent enough pastry. But nothing beyond what I’ve had at the myriad of other coffee shops in the area.

Yet still my colleagues talk about it in reverential tones. So maybe it’s just me that doesn’t get it.

AIBU?

OP posts:
Sadcafe · 19/05/2026 09:55

Never heard of them until recently, certainly none in our neck of the woods, apparently the closest is 75 miles away, so I won’t be rushing to try. However, I understand from a recent BBC article that they do an excellent sandwich for those wishing to exceed their recommended daily salt intake in one go

inkognitha · 19/05/2026 09:55

I don't have enough contempt for its clients.

Full of people trying to pretend they re speshul, discerning and oh so soffistickated. No, you're not, you're run of the mill standard poser, the place is a basica wildlife reserve.

If you really like good pastries and coffee and a community vibe, go support your local independent businesses, not a chain.

ClownStar · 19/05/2026 09:54

ThriveAT · 19/05/2026 08:34

Thank you for pointing this out. I don't often eat at B King or Domino's and I definitely won't be now that you've brought this to my attention. For what it's worth, I also don't buy Coca Cola products or anything from Costa.

Edited

You will need to add Pizza Express to your list. And Little Caesar's, Wingstop, Jersey Mike's, Dunkin Donuts, Outback Steakhouse, Baskin-Robbins and Starbucks.

Bains also own Valeo, which includes a number of brands including Jacobs, Rowse honey, Kettle Chips, Odlums, Barratt confectionery, and Balconi as well as Poppets and XX mints.

They also invest in Fresh Direct and Brakes - Brakes provide most of the pub grub meals such as Wetherspoons and they also supply food to the NHS and a lot of schools.

NoButterBastardGails · 19/05/2026 09:53

I haven't RTFT but I wouldn't touch them with a bargepole.

Sartre · 19/05/2026 09:52

Happyjoe · 19/05/2026 09:06

Oh, the other bakery that's overhyped and overpriced - Bettys. Been in two for a takeaway, Ilkley and York, inedible. Gave my pastry to the birds after one bite!

Never been in because I cannot and would not justify queuing up down the street for a scone and cup of tea! The queues are always nuts in both York and Ilkley so I’m glad to read it’s shit tbh.

BeanQuisine · 19/05/2026 09:49

DomPom47 · 19/05/2026 09:06

Only nice thing is the olive bread.

Always intrigued by these kind of comments.

Have you genuinely sampled everything else they offer? They do a huge range of items.

StillCreatingAName · 19/05/2026 09:48

SpringsOnTheWay · 19/05/2026 09:21

They have an interesting algorithm to work out where to pen next. It has to have x amount of independent shops etc.

i never understand the love for them, over priced and dry. Normally the independents are doing what they are 10x better but gails is the one with the queue

Back in the day, the housing market grew around this whole concept, Kirstie and Phil featuring ‘the next area to the one you can’t currently afford’ and the brands moving in. I remember a buzz on the high street when a Costa was opening that dates me or when a Pizza Express popped up you’d scored in a decent family area and the Ofsted outstanding rating soon followed. The ultimate was Waitrose- if you purchased your property before they opened nearby you’ll be quids in. I value independent shops and need green spaces for me to think it’s a nice area nowadays.
Sorry for wandering off topic, back to the Gail’s pr team chat pastry chat…

SpringsOnTheWay · 19/05/2026 09:47

Twiglets1 · 19/05/2026 09:36

Yes - the algorithm will be to determine which areas are wealthy enough for them to flourish in those areas.

Waitrose is a sign of an area being prosperous, so are lots of independent shops including Gail's. Successful companies do extensive research before deciding to open a branch in a certain area.

from memory waitrose is part of the algorithm.

don’t they say having a local Waitrose increases the property value

benfoldsfivefan · 19/05/2026 09:45

I’m predicting they’ll have branches by the end of the year in Headingley (Leeds) and Aigburth (Liverpool).

saminamama · 19/05/2026 09:41

All the savoury options on offer made me feel sick to be honest

ClownStar · 19/05/2026 09:40

I'm not a fan of their pastries which I think are too crispy / flaky - I prefer mine on the less well done side.

I loved the little honey cakes they used to do and I think the sausage rolls are the best in my local area. Love their little spinach pastry things too.

Sartre · 19/05/2026 09:39

StillCreatingAName · 19/05/2026 07:49

We too can experience the feeling of being ‘south’ as there’s a few branches here in t’north, Manchester mostly, but now including Macclesfield. Betty and her team of fat rascals would chase Gail out of town in the other fancy parts of t’north.

Yep I only just found out. Work in Manchester and had no idea, googled and found the fucker has been there for 3 years! To be fair to me I work on Oxford Road and don’t venture that side of the city often, not unless there’s issues with Piccadilly and I have to go to Victoria but I’d never pass the Gails naturally.

Twiglets1 · 19/05/2026 09:36

SpringsOnTheWay · 19/05/2026 09:21

They have an interesting algorithm to work out where to pen next. It has to have x amount of independent shops etc.

i never understand the love for them, over priced and dry. Normally the independents are doing what they are 10x better but gails is the one with the queue

Yes - the algorithm will be to determine which areas are wealthy enough for them to flourish in those areas.

Waitrose is a sign of an area being prosperous, so are lots of independent shops including Gail's. Successful companies do extensive research before deciding to open a branch in a certain area.

Nightingalemoonshine · 19/05/2026 09:34

Spinach and feta parcel thing is delish, as are the cinnamon buns. But it’s a rare treat because of the prices

GETTINGLIKEMYMOTHER · 19/05/2026 09:25

MyDuvetDay · 18/05/2026 23:30

It’s not exceptional. But it’s a signifier of a gentrified middle class high street so people get excited about that I suppose

Only the other day dh told me that not only is a Gail’s soon to open in Tooting*, but also an M&S Food.
*SW17, once not considered by estate agents to be ‘sort after’, as some of them like to put it, but for some years now said to be ‘gentrifying’.

All it needs now is a Waitrose!

(I’m very fond of Tooting, before anyone thinks I’m snootily sneering.).

champagnetrial · 19/05/2026 09:24

Their loaf cakes are good (especially the MN fave - lemon drizzle) - taste v homemade (if you want to pass one off as your own!)
They are about 12 quid I think, which sounds pricey, but you get a lot of slices and it's great for a last minute tea date or a host gift or somesuch.

SurferRona · 19/05/2026 09:21

Zonder · 18/05/2026 23:44

Nah, not for me.
BBC News - Posh sandwich has more salt than nearly five cheeseburgers, campaigners say - BBC News
https://www.bbc.co.uk/news/articles/c4g4l54g2ppo?app-referrer=deep-link

This sounds yum. I would add more salt though, so I hear a little crunch when I bite ☺️

SpringsOnTheWay · 19/05/2026 09:21

Fibrous · 19/05/2026 09:17

Usually if an area has a Gail's, it has some decent independent coffee shops around too. They will get my business on principle.

That said, I do go to the one at Euston station from time to time. Especially if work are paying for it.

They have an interesting algorithm to work out where to pen next. It has to have x amount of independent shops etc.

i never understand the love for them, over priced and dry. Normally the independents are doing what they are 10x better but gails is the one with the queue

Cherrytree86 · 19/05/2026 09:19

I had a Pain au chocolat from Gail’s and it was proper shit

Twiglets1 · 19/05/2026 09:18

DaffodilLill · 19/05/2026 08:47

It's not actually.

You will find most cafes keep it behind a glass screen. Caffe Nero for example and all of John Lewis cafes in their stores.

I'm not fine buying food exposed to other people's coughs and sneezes and often a child handling a cake when 'trying to choose'.

And loads of them aren't behind a glass screen.

Our local John Lewis has some sandwiches and cakes behind a screen. But also a big display in the middle of the cafe of cakes which are not behind a screen and people can use self service to pick them up with tongs.

Fibrous · 19/05/2026 09:17

Usually if an area has a Gail's, it has some decent independent coffee shops around too. They will get my business on principle.

That said, I do go to the one at Euston station from time to time. Especially if work are paying for it.

StillCreatingAName · 19/05/2026 09:11

nineteenpercent · 19/05/2026 08:25

Apparently they're about to open one in Harrogate!

🍿

inickedthisname · 19/05/2026 09:11

My pastry was below average so “decent enough” wouldn’t even cover it for me. It was dry and hardly had any of the filling it should have had. It looked impressive, but wasn’t all that pleasant to eat.

My friend excitedly took me there as her treat. I took her somewhere else when it was my turn!

WonsWoo · 19/05/2026 09:10

VioletandMauve · 19/05/2026 05:19

The one near me which opened up about a year ago is awful. Rude staff, dirty crockery and cutlery left on tables for ages and the place looks like a canteen. Dreadful place.

The one near us opened last summer and is the same. I found it all overpriced. It was quiet when we went in and the staff could barely contain their boredom. They got our order wrong, fair enough everyone makes mistakes but then the person argued with me that I had ordered the wrong thing. Luckily I had my receipt and it showed correctly what I had ordered. After then being given an unwashed teaspoon we vowed not to got back.

SUperchange · 19/05/2026 09:09

Overpriced and won't take cash. Object on principle.