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AIBU?

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Would you give me the replacement chips?

543 replies

Houseofdrums · 15/05/2026 18:22

Im with a group of mum friends at a food court. We all go off to different kiosks. Order our food. We find an available table.

I order from a Thai cuisine, a noodle dish and some chips for the little one.

I pick up the food, put toddler in highchair, put the chips infront of her. I’m about to take my first serving of noodles and baby kicks the chips all over the floor.

The chips cost £5. One of the mums says that it’s been less than 5 mins and they didn’t touch the chips, I should be able to ask for a replacement.

So I go to the kiosk, politely explain that I was just here and the baby annoyingly dropped all the chips. I show them the picture (we are sitting on the other end of the food court).

They say no. But I plead a little bit - I do have a soft voice so I’m being nice. Then they go on and on about how every mum will be asking for freebies. I should pay for another one. And I should go to another one of their stores who would provide me free chips.

Turns out she was also the manager.

I worked in waitressing many years ago, and honestly, we would have just given a portion of chips. Id be hesitant if it was the whole meal - but a couple of chips for a baby?

Was I being unreasonable?

OP posts:
Thread gallery
6
sofreaaa · 16/05/2026 07:36

You begged for food for your toddler in a food hall. Poor toddler, poor judgement.

And £5 for chips?

WTH

ZenNudist · 16/05/2026 07:35

Don't ask don't get. It's only chips and for a child. Profit margin is high on them. The goodwill of a returning customer or recommendation on Google is worth more.

My child dropped their Fanta bottle at the theatre as soon as they got it. It exploded everywhere. It was expensive. I turned around and asked for another one. It was my childs fault it burst. I had my purse out to pay and the bar staff checked with the manager and gave me one for free without me having to ask (with 4 proseccos I'd paid for!). Shout out to the Palace Manchester!

Offonawalk · 16/05/2026 07:34

QueenOfThorns · 16/05/2026 07:33

Brown rice and spinach stew 😂

OR chips! 😆

QueenOfThorns · 16/05/2026 07:33

Brown rice and spinach stew 😂

Londonrach1 · 16/05/2026 07:23

Yabu. Why should they give you free chips. I'm shocked a baby, a child under 1 is eating chips anyway.

LaburnumAnagyroides · 16/05/2026 07:18

Thanksforyourlackofthought · 16/05/2026 06:55

Soft voice.
spinach and brown rice stew.
Still gets ID’d.
Woman was (now but not in the OP) very rude.

Creative writing assignment complete.

Don't forget, got a refund, completed via email within a few hours of posting.

Of all the things that didn't happen today, this is among the didn't happen the most.

PlumPieBaker · 16/05/2026 07:10

MorrisZapp · 15/05/2026 21:14

Here in Scotland we take our plates o chips very seriously. I was in a cafe in Arran once and the portion of chips my kid received with his scampi was undersized. I knew this had to be an error because what kind of animals would serve a shite plate o chips? I asked the waitress if she could get him more and she did not hesitate, rushing back with a massive plate and sincere apologies.

Little Rock cafe, you are Scotland's finest!

I think I’m taking this as a recommendation for my upcoming trip to Arran! Any other tips?

nomas · 16/05/2026 07:05

WheretheFishesareFrightening · 15/05/2026 18:59

I think once you’ve walked away from the counter it’s too late. If you literally dropped them in front of the server then I think they might (but would not be obliged) to offer a replacement. I wouldn’t even think of asking once I’d walked away and found a table.

Agreed. OP didn’t drop them on their property.

These kiosks pay high rent, they don’t owe favours.

Cakeandcardio · 16/05/2026 07:01

Cannot believe you a) asked for free chips and b) asked on this forum whether they were wrong to deny you chips.

Maybe reflect on when you became so entitled.

OneFunBrickNewt · 16/05/2026 06:59

What a nauseating post. YABVVVU

Thanksforyourlackofthought · 16/05/2026 06:55

Soft voice.
spinach and brown rice stew.
Still gets ID’d.
Woman was (now but not in the OP) very rude.

Creative writing assignment complete.

Owly11 · 16/05/2026 06:53

Sorry, why should they give you a second portion of chips for free? I thought you were going to say your friend said they had been on the floor for less than 5 seconds and so were perfectly edible. That would have been a much more sensible answer. No sorry you pay for your own mistakes and it is a terrible attitude to expect others to pay for your mistakes.

Offonawalk · 16/05/2026 06:46

Lairymary · 16/05/2026 06:39

If you had bought a sandwich from m&s to eat on a park bench and dropped it, would you go back to m&s and expect to get another one for free? It's your fault a whole portion of chips fell on the floor, you should have given the baby a few at a time (or packed a more suitable lunch that didn't cost £5!). The vendor shouldn't suffer your foolishness. Serious CF. And what's with the other mum's odd reasoning?? Bunch of entitled fools.

If you had bought a sandwich from m&s to eat on a park bench and dropped it, would you go back to m&s and expect to get another one for free?

@Houseofdrums would

Lairymary · 16/05/2026 06:39

If you had bought a sandwich from m&s to eat on a park bench and dropped it, would you go back to m&s and expect to get another one for free? It's your fault a whole portion of chips fell on the floor, you should have given the baby a few at a time (or packed a more suitable lunch that didn't cost £5!). The vendor shouldn't suffer your foolishness. Serious CF. And what's with the other mum's odd reasoning?? Bunch of entitled fools.

Offonawalk · 16/05/2026 06:28

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

HelmholtzWatson · 16/05/2026 06:23

Houseofdrums · 16/05/2026 04:53

Fair enough.

I would have never spoken to a customer the way she did.

We can’t all be silent.

Good for you OP - I hope you got this awful woman fired for your incompetence...

Molly2135 · 16/05/2026 06:16

I live about a 3 minute walk from my nearest Sainsburys.. If I went shopping and dropped a 2 pint milk bottle and it went everywhere shall I walk back and ask for a replacement 🙄? as it’s been under 5 minutes!! The audacity of done people 🤦🏼‍♀️

Ownyourchoices · 16/05/2026 06:11

Team shop assistant here. Why didn't you just buy more? It was your stuff up. And stop saying baby - 2 year olds are toddlers. Entitlement central

dancehysterical55 · 16/05/2026 06:09

I cant believe you even considered asking for a replacement!

JustChillin70 · 16/05/2026 06:05

So you were at the food hall at 8 pm, had food there to survive the journey home and then you made brown rice and spinach stew for your toddler (because at 2 they are not a baby) when you got in! What time was your child eating said stew and why weren’t they asleep or going to by bed that time of night?
How about next time you don’t report someone for not pandering to your entitlement and you make sure your child cannot kick over their food because you are not supervising them properly.
Just because head office refunded your money does not mean they thought you were correct in asking for a replacement. It would just be a goodwill gesture, even though they really thought you were being an entitled idiot.

CancellingAgain · 16/05/2026 05:54

Some places would automatically give a replacement. I have had it happen without asking in the past. Difference is, that I never asked.

I actually don’t believe a refund was given like that immediately after an email. With no ‘investigation’ or them discussing with the staff first. It didn’t happen.

And why did we need to know the child went home and ate ‘brown rice and spinach’?!

MarchionessVonSausage · 16/05/2026 05:47

This is the funniest thread I've seen on MN in a while.

I'm in Australia... your serve of chips is about $9 here which seems very pricey but it's hard to compare really.

Still- your kids dropped them. NO FAULT of the seller. Not a chance I would have asked for a free replacement. But you went large and called head office?

I'm in awe of you OP. Not only for your sheer sense of entitlement, but your life of utter privilege and perfection that allows you to become stressed about such utterly trivial issues. I wish I were you.

CommonCents · 16/05/2026 05:41

YABU. Your friend was also BU.

MrsVBS · 16/05/2026 05:40

Your child knocked the chips over, they didn’t drop them! If every person did that they would be giving out free food all over the place. YABU.

Nothinglikeagoodbook · 16/05/2026 05:39

Houseofdrums · 16/05/2026 04:43

I didn’t write it all in my OP, but she was rude.

I think she thought I was a young mum looking to take the piss. And I get it. I’m mid 30s, but still get ID’d so I don’t blame her.

I won’t go into exactly what she said, but she clearly made some assumptions from the monologue she decided to give me.

But you were taking the piss. I don’t blame her. It’s nothing to do with your age or perceived age, it’s to do with you making a totally unreasonable request.

So you probably got someone into trouble because of your entitled attitude, someone trying to save their employer money by refusing to give in to a ridiculous demand.

Shameful.

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