Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Pretty Woman Moment

436 replies

JuliaRobHurts · 11/05/2026 10:48

DH and I were at a homebuilding and renovation show yesterday as we're in the middle of an extension project. Specifically we 're on the hunt for a new front door and while looking around one of the vendors we had a "pretty women" moment.

We had a look at the various products on show before trying to get the attention of one of the representatives who appeared to be avoiding our gaze. Eventually she approached and I said 'hi, we're interested in bespoke front doors and quite like this one on show'.

Without asking our budget or any of our requirements she went into a spiel about how the doors were very expensive, how they were imported from Lithuania and the import charge was also expensive, all the while wincing as she was saying it. She then said we might be better off with a more mass manufactured door. I was absolutely stunned at her condescending tone. She hadn't asked a single question about what we were looking for.

I was so close to confronting her about her approach, but held back. DH calmly told her her sales pitch needs some work and we walked away, but I was fuming. We were both dressed smart/casually so the only thing I can think is she guaged our age (late thirties) and made an assumption we couldn't afford it (even though we can).

WWYD in that situation? I'm half inclined to email the company and provide feedback on our experience but I also don't know if it's worth the energy.

Would love to hear if anyone that's had a similar experience but DID confront the rude person as I'm still annoyed I didn't give her a piece of my mind.

OP posts:
Raven08 · 15/05/2026 10:41

A few years ago dh was looking for a good quality used car.
We went to the nearest VW dealership and they refused to let him test drive a car because he wouldn't commit to buying it??
He was dressed casually (shorts, t shirt)
The next week we went to another dealership and bought 2 cars for cash...
I decided I fancied a new one, too 😀
I was SO tempted to email the manager of the VW dealership 😡

CoffeeCantata · 15/05/2026 10:35

Snorerephron · 12/05/2026 14:08
CoffeeCantata · 12/05/2026 14:04
A firend of mine (very horsey) was always dressed in messy clothes, muddy boots and a grotty old Barbour jacket which had lost practically all its wax! She had an outdoor job, so never really got dressed up during the day.
She went to the local market town after work to a posh jewellers in order to buy her parents an anniversary present, and planned to spend about £1,000 - but as soon as she walked in the assistant fetched a big brush and literally swept the floor in front of her, edging her back out of the door. Needless to say, she didn't spend her money in there!!
I think that's a terrible story, she didn't show any respect to the shop by going in there all muddy.

That's a bit of an over-reaction! It was a country town - lots of farmers and tradespeople similarly popped into the shops during their working hours - it was the norm. This friend was just a horsey lady - not an uncommon sight at all there. And when I say 'muddy boots' - I simply mean riding boots or wellies which might have a smidgin of mud on them - not someone dripping clods of wet earth everywhere. Fgs - shops should be able to cope with that, in that kind of place. We're not talking Knightsbridge here!

I remember as a Youth Hosteling teen calling in at a souvenir shop en route to the hostel (hard tile floors) and getting very much the same reaction from the proprietor, who couldn't get us out of the shop fast enough. I think a broom was used on that occasion too! We were definitely NOT muddy! We just had walking boots on, and basically, walkers were the punters in that village. If you can't deal with walkers and their outdoor boots, then perhaps shop-keeping in that village isn't for you.

CoffeeCantata · 15/05/2026 10:27

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines.

I've never seen the whole film...but when I first heard about it I was baffled as to why people seemed to think the premise was OK.

It hasn't aged well!

LeaderBee · 15/05/2026 09:39

Bleachedjeans · 15/05/2026 06:30

You mean you don’t get it? I hope someone with more patience than me explains it to you 🤣. If you don’t get the ‘pretty’ bit do you think she’d been ‘womaned’ ?? 🤷‍♀️

Sorry,

Plenty of posters have filled me in on what it means but as a 40 year old bloke I think i've only seen pretty woman once, so didn't really make the connection.

NotThisRecordNotThisRecord · 15/05/2026 09:16

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines.

Bleachedjeans · 15/05/2026 08:58

ThatBlackCat · 15/05/2026 08:32

You realise you're around the 47th person to explain it, don't you? You should have read the thread. I think that poster got the message 42 replies to her ago.

I know . And I did read the thread. And I don’t care. And why should you? 🤣

ThatBlackCat · 15/05/2026 08:32

Bleachedjeans · 15/05/2026 06:30

You mean you don’t get it? I hope someone with more patience than me explains it to you 🤣. If you don’t get the ‘pretty’ bit do you think she’d been ‘womaned’ ?? 🤷‍♀️

You realise you're around the 47th person to explain it, don't you? You should have read the thread. I think that poster got the message 42 replies to her ago.

Bleachedjeans · 15/05/2026 08:02

The other side of the coin… several years ago I was in Selfridges looking longingly at designer bags.
The assistant asked if she could help a d I said “Oh it’s ok, I’m only looking and I don’t want to waste your time. These bags are way out of my price range.”
She said that it didn’t matter and she’d be happy to let me try some out (holding the handbags, putting g the shoulder bags on). She treated it like it a little adventure and we had a few minutes fun.
I thanked her and told her how kind she was and how she’d made my day.
She was lovely.

LemomLime · 15/05/2026 06:39

NameChangeMay2026 · 15/05/2026 03:46

I can't imagine being happy going round looking so awful!

I also suspect that this thing where you're wealthy but look like a hobo is a bit of an affectation. Like reverse snobbery, but reverse pretentiousness. I bet all those rich hobo types take off their disguise when going on a date or suchlike.

Buying clothes from supermarkets isn’t looking like a hobo!!!

It’s not a disguise, it’s wearing comfortable clothes they’re happy in. Wasting money on needless shit and expensive items for show is why some can retire at 50 hugely wealthy having never had a or needed a mortgage and others are scraping together the money before bills whilst frittering money on clothes and beauty they don’t need.

I know which I’d prefer.

Bleachedjeans · 15/05/2026 06:30

LeaderBee · 11/05/2026 11:03

I'm confused, what's this got to do with being pretty?

You mean you don’t get it? I hope someone with more patience than me explains it to you 🤣. If you don’t get the ‘pretty’ bit do you think she’d been ‘womaned’ ?? 🤷‍♀️

DeftGoldHedgehog · 15/05/2026 04:01

User765342 · 11/05/2026 16:42

Lots of people are still confusing customer service in a shop with a trade show. OP was at a TRADE SHOW for building and renovations. These are typically extremely long days with the goal of finding new partners and business contracts. The goal is not selling single items and there is usually zero incentive or commission to do so.

Anyone who has done trade shows knows that the main objective is to filter out visitors based on their magnitude. There are big fish, small fish and time wasters. The big ones are international retailers, developers, investors and people who can bring 6-7 figures to the business. The smaller ones are maybe distributors or smaller retailers who want to purchase 5-6 figures worth of products. The very small ones are just private individuals having a mosey around the event for their own enjoyment. These are very low down on the priority rung.

The selling dynamic at a show is also very different to a shop or showroom. There are 10 hour days standing on your feet and talking non-stop for 3-5 days. It's not like a shop floor where you come in fresh, finish you shift in a few hours and get to go home. Trade shows are more brutal and at some point people need to conserve their energy. If they can tell that a potential visitor is not a big fish, there is honestly no point giving the whole pitch. OP was clearly fobbed off because they weren't interested in just selling one single door.

If it's a homebuilding and renovation show this could be very different from a general construction industry event and it could be very much about individuals doing up their home.

NameChangeMay2026 · 15/05/2026 03:46

godmum56 · 14/05/2026 18:05

but they ARE happy like it.

I can't imagine being happy going round looking so awful!

I also suspect that this thing where you're wealthy but look like a hobo is a bit of an affectation. Like reverse snobbery, but reverse pretentiousness. I bet all those rich hobo types take off their disguise when going on a date or suchlike.

thinkingofachange · 14/05/2026 19:01

I call stealth boast! “ just buy a door already, you don’t need to go to show then tell us about how you can afford stuff lol and if the “sales” person doesn’t rate their stock then neither should you 🤷🏽‍♀️

nomas · 14/05/2026 18:28

NameChangeMay2026 · 14/05/2026 17:47

There are a number of tales on here about very wealthy people who look unkempt or like they can only afford supermarket clothes etc. I do understand not spending money for the sake of it and not being flashy, and not always having to be dressed expensively. If I was very wealthy, I think I'd be the same. I really think I'd continue with my Marks jeans and Boden tops. But at the other end of the scale, I also don't understand being frugal and unkempt to the extent described here, if you are very wealthy. What on earth is the point of having money if you don't enjoy it a little? I do understand not enjoying it a LOT, but I don't understand the other extreme, either. It sounds like a really miserable way to live, for no reason.

I don’t think being wealthy makes you suddenly incapable of enjoying a ‘scrape your hair back’ and wear your comfiest and oldest joggers kind of day.

Many garments become their most comfortable when washed a hundred times.

gardeningrocker · 14/05/2026 18:16

I mean I spend a lot of my disposable income on horses, which makes me very happy. It also means I look like a bag lady a lot of the time and I could not care less . I can think of nothing more boring than sitting for hours having nails / beauty treatments done weekly etc.
If Im not with the horses, dogs, grandkids Im in the garden or at a gig. Very little use for anything other than jeans/ jods/ joggers in my world.

godmum56 · 14/05/2026 18:05

NameChangeMay2026 · 14/05/2026 17:47

There are a number of tales on here about very wealthy people who look unkempt or like they can only afford supermarket clothes etc. I do understand not spending money for the sake of it and not being flashy, and not always having to be dressed expensively. If I was very wealthy, I think I'd be the same. I really think I'd continue with my Marks jeans and Boden tops. But at the other end of the scale, I also don't understand being frugal and unkempt to the extent described here, if you are very wealthy. What on earth is the point of having money if you don't enjoy it a little? I do understand not enjoying it a LOT, but I don't understand the other extreme, either. It sounds like a really miserable way to live, for no reason.

but they ARE happy like it.

NameChangeMay2026 · 14/05/2026 17:47

There are a number of tales on here about very wealthy people who look unkempt or like they can only afford supermarket clothes etc. I do understand not spending money for the sake of it and not being flashy, and not always having to be dressed expensively. If I was very wealthy, I think I'd be the same. I really think I'd continue with my Marks jeans and Boden tops. But at the other end of the scale, I also don't understand being frugal and unkempt to the extent described here, if you are very wealthy. What on earth is the point of having money if you don't enjoy it a little? I do understand not enjoying it a LOT, but I don't understand the other extreme, either. It sounds like a really miserable way to live, for no reason.

lilkitten · 14/05/2026 11:10

Stardancerintheskye · 14/05/2026 08:25

My father had something similar happen years ago

My mother loves expensive jewellery and gets a piece every birthday/christmas/mothers day/there is a y in the day

As I explained with the motorbike,my father doesn't give a fuck about how he looks,he doesn't need to (im not bragging,im nc with him now and will never see a penny)

He rocked up to a posh jewellers wearing baggy,manky and knackered jeans,scruffy boots,a moth eaten jumper,a coat which has seen better days (the sleeve was hanging off) his signature hat (which is so worn,its more holes than hat) and one of those jute shopper bags thats held together with duct tape (my dd bought it for him with her pocket money when she was about 7and shes 29 now)

He also whiffs a bit of horse shit and soil

I admit if you saw him in the street,you'd think he was a homeless person

They shooed him out of the shop!literally shoved him back out of the door!

He was amused and wandered around to another posh jewellers,who couldn't do enough for him and he spent a few grand (cash) and has gone back so often over the years,they make him a cup of tea and have a chat while he explains what he wants (he knows all the staff by name)

The first jewellers loss as hes spent a fortune with the second shop and all the family followed suit and have boycotted the first shop (not me,i cant afford to and buy my jewellery from a lovely seller of vintage jewellery on Ebay)

I posted further up about a similar thing, as I'm a high end jeweller and one of our best customers was refused service at another jeweller due to how they were dressed. I never judge, I hardly ever dress up and am usually in a hoody and jeans. However in the CCTV images we get sent of criminals visiting jewellers they usually dress like wealthy customers in order to enter the store and commit the crime. The latest prolific thief in our area looks like a lovely middle class woman, she'd definitely gain entry to any shop.

AllThePickledOnes · 14/05/2026 10:33

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines.

I had this thought too. Maybe the sales person was new, inexperienced, felt uncomfortable about the price herself, and/or had bad reactions in the past. Many sales people (of luxury or expensive goods) are low paid and couldn't dream of affording the products they are selling.

But also, it could just be she was snobbish and assumed you couldn't afford it!

You'll never know - and yes, better training for her should have tackled both possibilities.

PlimptonInSummertown · 14/05/2026 10:03

Stardancerintheskye · 14/05/2026 09:46

He whiffs a bit

Only if you climb on top of him and sniff hard

I dont think they got that close to him as they shooed him out

They judged him on his appearance as soon as he stepped into their shop and that is the problem

They didnt get close enough to smell him

The same shop that didnt want his custom are always pleading for everyone to 'shop local' as they say they are always on the verge of closing

The small shop that treat him well are doing a roaring trade and flog gorgeous bits and bobs-my mother had done very well from that shop,most of what she owns is from there

Honestly if I worked in an expensive shop I’d know as soon as he walked in that he was probably loaded 😂 It seemed like half the school mums drove old bangers and had filthy clothes and would say “We’re take us as you find us around here” when you went over after school. Then at Speech Night it was another story altogether!

Stardancerintheskye · 14/05/2026 09:46

Snorerephron · 14/05/2026 09:31

I think it is deeply disrespectful to walk into a nice shop if you are actually smelly and dirty. That's quite different from just being in cheap clothes etc

He whiffs a bit

Only if you climb on top of him and sniff hard

I dont think they got that close to him as they shooed him out

They judged him on his appearance as soon as he stepped into their shop and that is the problem

They didnt get close enough to smell him

The same shop that didnt want his custom are always pleading for everyone to 'shop local' as they say they are always on the verge of closing

The small shop that treat him well are doing a roaring trade and flog gorgeous bits and bobs-my mother had done very well from that shop,most of what she owns is from there

Snorerephron · 14/05/2026 09:31

Stardancerintheskye · 14/05/2026 08:25

My father had something similar happen years ago

My mother loves expensive jewellery and gets a piece every birthday/christmas/mothers day/there is a y in the day

As I explained with the motorbike,my father doesn't give a fuck about how he looks,he doesn't need to (im not bragging,im nc with him now and will never see a penny)

He rocked up to a posh jewellers wearing baggy,manky and knackered jeans,scruffy boots,a moth eaten jumper,a coat which has seen better days (the sleeve was hanging off) his signature hat (which is so worn,its more holes than hat) and one of those jute shopper bags thats held together with duct tape (my dd bought it for him with her pocket money when she was about 7and shes 29 now)

He also whiffs a bit of horse shit and soil

I admit if you saw him in the street,you'd think he was a homeless person

They shooed him out of the shop!literally shoved him back out of the door!

He was amused and wandered around to another posh jewellers,who couldn't do enough for him and he spent a few grand (cash) and has gone back so often over the years,they make him a cup of tea and have a chat while he explains what he wants (he knows all the staff by name)

The first jewellers loss as hes spent a fortune with the second shop and all the family followed suit and have boycotted the first shop (not me,i cant afford to and buy my jewellery from a lovely seller of vintage jewellery on Ebay)

I think it is deeply disrespectful to walk into a nice shop if you are actually smelly and dirty. That's quite different from just being in cheap clothes etc

godmum56 · 14/05/2026 09:16

Stardancerintheskye · 14/05/2026 08:25

My father had something similar happen years ago

My mother loves expensive jewellery and gets a piece every birthday/christmas/mothers day/there is a y in the day

As I explained with the motorbike,my father doesn't give a fuck about how he looks,he doesn't need to (im not bragging,im nc with him now and will never see a penny)

He rocked up to a posh jewellers wearing baggy,manky and knackered jeans,scruffy boots,a moth eaten jumper,a coat which has seen better days (the sleeve was hanging off) his signature hat (which is so worn,its more holes than hat) and one of those jute shopper bags thats held together with duct tape (my dd bought it for him with her pocket money when she was about 7and shes 29 now)

He also whiffs a bit of horse shit and soil

I admit if you saw him in the street,you'd think he was a homeless person

They shooed him out of the shop!literally shoved him back out of the door!

He was amused and wandered around to another posh jewellers,who couldn't do enough for him and he spent a few grand (cash) and has gone back so often over the years,they make him a cup of tea and have a chat while he explains what he wants (he knows all the staff by name)

The first jewellers loss as hes spent a fortune with the second shop and all the family followed suit and have boycotted the first shop (not me,i cant afford to and buy my jewellery from a lovely seller of vintage jewellery on Ebay)

There used to be a lovely jewellers in a local small town near me. I wasn't minted at the time, but did buy a few special gifts in there. The man who ran it was lovely. He loved what he sold and nothing was ever too much trouble for anybody. I got the impression that he understood that people who didn't routinely spend a lot on non essentials wanted to feel special and enjoy a special occasion. Its a sensible business decision because there are more "ordinary" people than millionaires around.

godmum56 · 14/05/2026 09:09

NameChangeMay2026 · 14/05/2026 02:35

I mean, if you look like a middle-aged hobo, you're not going to get much respect. You could quite easily have fake ID and nick the test-drive car if you look dodgy. Not infrequently, people who look dodgy ARE dodgy.

If you want some respect, look neat and clean.

Edited

Don't you think someone who intended to nick a car from a showroom (pretty silly in the days of trackers of various kinds) would know this and present themselves as a bona fide purchaser?

Again I say, while I would not go shopping dirty or in rags, I am the customer and I expect to enjoy my shopping. If a shop wants my money then either they behave decently towards me or I will go elsewhere. I don't expect to be fawned over, just to be treated politely. I don't expect to have to fight for attention or prove my worth.

BTW amazed at the MFI stories. I don't remember MFI ever being posh enough for the staff to behave with attitude, even when it first launched.

Beachpleeese · 14/05/2026 08:36

ThePaleDreamer · 14/05/2026 03:06

MFI made for idiots!!

Im old enough

When me and DH got our first house we went to MFI as we wanted a small glass shelf. We were ignored for ages and then treated with such contempt that we left with nothing.
Got the shelf on a trip to IKEA....hmm wonder why MFI didnt last.

Swipe left for the next trending thread