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Pretty Woman Moment

436 replies

JuliaRobHurts · 11/05/2026 10:48

DH and I were at a homebuilding and renovation show yesterday as we're in the middle of an extension project. Specifically we 're on the hunt for a new front door and while looking around one of the vendors we had a "pretty women" moment.

We had a look at the various products on show before trying to get the attention of one of the representatives who appeared to be avoiding our gaze. Eventually she approached and I said 'hi, we're interested in bespoke front doors and quite like this one on show'.

Without asking our budget or any of our requirements she went into a spiel about how the doors were very expensive, how they were imported from Lithuania and the import charge was also expensive, all the while wincing as she was saying it. She then said we might be better off with a more mass manufactured door. I was absolutely stunned at her condescending tone. She hadn't asked a single question about what we were looking for.

I was so close to confronting her about her approach, but held back. DH calmly told her her sales pitch needs some work and we walked away, but I was fuming. We were both dressed smart/casually so the only thing I can think is she guaged our age (late thirties) and made an assumption we couldn't afford it (even though we can).

WWYD in that situation? I'm half inclined to email the company and provide feedback on our experience but I also don't know if it's worth the energy.

Would love to hear if anyone that's had a similar experience but DID confront the rude person as I'm still annoyed I didn't give her a piece of my mind.

OP posts:
JuliettaCaeser · 11/05/2026 11:34

Ha I can never make assumptions. Remember seeing a client in a horrible dingy council flat. If someone is in genuine need I can work pro bono. However had to go through his finances and he had literally hundreds of thousands sitting in the bank.

A friend who is a corporate lawyer was once given 50p by a lady when she was waiting outside a super market 🙈. Gave her a nudge to dress abit better!

NFLsHomeGirl · 11/05/2026 11:34

I would have turned to hubby and said, "She thinks you're Richard Gere"

MegMortimer · 11/05/2026 11:33

This has happened to me in the past when I was with my ex. He was rather well to do but generally wore old jeans and t shirts. He was looking at buying a new small boat and the salesman ignored us when we walked in. It was really pointed. We were sort of bewildered and sort of amused.

Another sale lost.

FlayOtters · 11/05/2026 11:31

Following an inheritance, I went to a CERTAIN well known Swedish vehicle sales garage. I currently have pink hair (thanks to son's Kpop Demon Hunters Obsession) and was wearing clean and neat but casual clothes (jeans, graphic t shirt). I am also in my early 30s and a woman which I think is quite key.
I had an appointment but waited and waited while various 60 year old blokes in suits were seen before me. Eventually 45 minutes after my appointment time, I located the sales associate who I was meant to be seeing (who was incidentally have a coffee and chatting with colleagues). I calmly but firmly informed him that I was leaving having been kept waiting for so long. He had the AUDACITY to roll his eyes and said 'oh ok then'. What followed was a perfect Pretty Woman moment where I asked if he worked on commission (yes) and told him that I'd been in wanting to test drive and purchase a new electric SUV with a starting price of £70k - cash.
Despite not getting the car, the look on his face made it one of the most satisfying moments of my life. 10/10 would recommend.

Howmanycatsistoomany · 11/05/2026 11:30

Your DH's response was perfect. I'd just try and forget about it now and buy elsewhere - at the end of the day, giving your business to a competitor is the best revenge.

My DH went to the Southampton Boat Show a couple of years ago specifically to buy a load of new Raymarine instruments for our boat. The salesmen on the Raymarine stand couldn't have been less interested so he walked to the Simrad stand and bought the lot from them. Huge mistake, Raymarine. Huge. 😂

JuliaRobHurts · 11/05/2026 11:30

zacsGranny · 11/05/2026 11:22

Purely out of interest, I'd love to know how much this door actually cost.

We didn't get an exact figure. Roughly £3.5K, I think as she mentioned £500 for delivery. I didn't find it shockingly high as we had already been looking around the £2.5K mark from some of UK suppliers.

OP posts:
Wetcoatsandmudagain · 11/05/2026 11:29

I was once told by an Estate Agent that I needed to ‘cut my cloth according to my coat’ after I gave her a list of things I was looking for in a property. She had no idea of my circumstances or budget it was based purely on my looks. I just walked away but it did grate on me somewhat.

JuliaRobHurts · 11/05/2026 11:27

FlapperFlamingo · 11/05/2026 11:20

I’m not making excuses for her because that is very rude, but perhaps she is from a culture where people really dress up. I was surprised at how some Polish friends dressed up recently, obviously she shouldn’t judge ppl on their clothes and that won’t make her successful in the UK.

The saleswoman was British, but the company is originally Lithuanian, and I'm guessing has recently looked at avenues into the UK.

OP posts:
Westfacing · 11/05/2026 11:25

I remember reading an interview with Tracey Emin

She'd gone to a designer shop in somewhere like Sloane Street and was trying on shoes - the assistant who obviously didn't recognise her snootily asked if she'd won the Lottery

boxtop · 11/05/2026 11:24

I've always presumed that some crap salespeople do this as a tactic. "And just to serve them right I bought everything!"

Notmeagain12 · 11/05/2026 11:22

Yep a few times.

back pre internet as a first time solo buyer I went into an estate agent with a few properties in the window within budget and what I was looking for. Nothing flash, just a two bed flat in a reasonable area.

i asked if I could view. No that one’s under offer. Oh ok, what about this one. Under offer. And that one? Under offer. What, everything on your books in my price range is under offer? Yes.

i do enjoy the reverse though- I recently walked into a car dealership looking like a middle aged hobo 🤣. Fresh from work and had thrown on very old sweats. In my own, no man. The suits all casually found something to be busy with, until this one teenage lad came over. He had a cash sale in 10 mins as I knew what I wanted already.

zacsGranny · 11/05/2026 11:22

Purely out of interest, I'd love to know how much this door actually cost.

shuggles · 11/05/2026 11:21

As someone who dresses like a homeless person and, accordingly, has a rubbish income, I think her approach would have been suitable for me.

FlapperFlamingo · 11/05/2026 11:20

I’m not making excuses for her because that is very rude, but perhaps she is from a culture where people really dress up. I was surprised at how some Polish friends dressed up recently, obviously she shouldn’t judge ppl on their clothes and that won’t make her successful in the UK.

Glowingup · 11/05/2026 11:20

Why would being late thirties mean someone thought you wouldn’t be able to afford to buy a bespoke front door. Fair play if you said you were both 19 or something but both being close to 40 isn’t exactly giving young and broke vibes.

CoalTit · 11/05/2026 11:18

This happened to me with flooring, at a flooring shop, not a trade show. The salesman refused to give me a price for some of it, saying: "that's top of the range". I got my flooring from that place because they had what I wanted, but he was rather obstructive.
When it was all done and they asked me to leave them a review on Google, I emailed instead, saying I was happy with the flooring but rather than leave a review in public I wanted them to know how much trouble I'd had with the salesman all the way through. I said he knew his technical stuff, but that his failure to respond to my emails had delayed the purchase and installation by about a month, so that I was already living there when the flooring was installed.
I said I was ready to spend money, and it shouldn't require a commanding presence to deal with the salesperson.
To my surprise, the owner rang me and thanked me, saying he wouldn't have known otherwise, and that he was going to have a serious talk with the salesman. They also sent me a bottle of expensive floor cleaner.

OnlyHasEyesForLoki · 11/05/2026 11:17

I had a similar experience - got a door company round and chose what I wanted. The salesman laughed and said “you’ve chosen the most expensive door - don’t you think you ought to ask your husband first?!” I replied “I am not married, it’s my house that I own and pay for myself as well as the doors!” I said thank you and goodbye and went with another company. Where do these people get their sales training?! 🙄

Comefromaway · 11/05/2026 11:14

DH and I were treated like that in Dior in Amsterdam. He was looking for specific pair of shoes that he had seen. We walked out empty handed and we spent a lot of money in other shops who gave great customer service instead.

LyndaSnellsSniff · 11/05/2026 11:13

Not in a shop but DH was looking over a fence at a house that was for sale. We were looking to buy our first house at that point. The neighbour came scurrying out of her house and told him "it's a lovely house, but I'm afraid you won't be able to afford it."

Another non-shop experience...I bumped into someone from my NCT group. It was just before all the DCs were about to start school. I asked her where her DS would be going to school and she said, "oh it's a private school so you won't have heard of it."

Merely · 11/05/2026 11:12

LeaderBee · 11/05/2026 11:05

I guess I am just not pretty enough to have ever experienced this.

It’s not to do with being pretty, it’s just a scene where they think she doesn’t have enough money to shop there.

Shallotsaresmallonions · 11/05/2026 11:09

LeaderBee · 11/05/2026 11:05

I guess I am just not pretty enough to have ever experienced this.

It's not really anything to do with being pretty.

User765342 · 11/05/2026 11:07

Even though that trade show might be open to the public, it's very possible that they're actively seeking B2B customers. Think property developers, overseas clients, distributors, international retailers etc. Most companies use those shows as a way of setting up big deals and meeting their existing contacts in person.

It's no secret in trade show circuits that many businesses actively dislike the private customers who are only looking to buy a single unit of a product. Even if that one item is very expensive, it's still not a big sale for them. Behind the scenes, they will moan about certain days where visitors to the show are usually private families, mom and pop stores etc. Many salespeople will avoid eye contact or engaging with people who clearly look like private visitors. Or they will give you an anti sales talk so they don't have to process the paperwork for one unit.

In all honesty, if you received that treatment when you walk into their showroom then it would be grounds for complaint. But at trade shows, it comes down to whether you look like the buyer for Habitat, a property developer from Dubai or just a random couple wanting a front door. She knows you can afford it, but she's probably tired and hungry and doesn't have the energy to give the whole sales pitch for just one door. And this is obviously with permission from her boss so complaining is not going to do much.

EDIT: Especially considering they barely have an online presence, it suggests the company is very B2B, not B2C. They aren't selling single doors but they're looking for real estate contacts who will buy 20-50 doors at once when constructing a new development.

TeaPot496 · 11/05/2026 11:07

LeaderBee · 11/05/2026 11:05

I guess I am just not pretty enough to have ever experienced this.

It's about a shop refusing to serve a woman because she is a street prostitute.

TheGardenPond · 11/05/2026 11:06

There’s a famous scene in the movie Pretty Woman where snobby shop assistants won’t let Julia Roberts try on any clothes because they assume she’s too poor.

newrubylane · 11/05/2026 11:05

LeaderBee · 11/05/2026 11:03

I'm confused, what's this got to do with being pretty?

In the film Pretty Woman there's a snobby saleswoman who won't serve the main character because she thinks she can't afford anything in the shop.

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