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Pretty Woman Moment

436 replies

JuliaRobHurts · 11/05/2026 10:48

DH and I were at a homebuilding and renovation show yesterday as we're in the middle of an extension project. Specifically we 're on the hunt for a new front door and while looking around one of the vendors we had a "pretty women" moment.

We had a look at the various products on show before trying to get the attention of one of the representatives who appeared to be avoiding our gaze. Eventually she approached and I said 'hi, we're interested in bespoke front doors and quite like this one on show'.

Without asking our budget or any of our requirements she went into a spiel about how the doors were very expensive, how they were imported from Lithuania and the import charge was also expensive, all the while wincing as she was saying it. She then said we might be better off with a more mass manufactured door. I was absolutely stunned at her condescending tone. She hadn't asked a single question about what we were looking for.

I was so close to confronting her about her approach, but held back. DH calmly told her her sales pitch needs some work and we walked away, but I was fuming. We were both dressed smart/casually so the only thing I can think is she guaged our age (late thirties) and made an assumption we couldn't afford it (even though we can).

WWYD in that situation? I'm half inclined to email the company and provide feedback on our experience but I also don't know if it's worth the energy.

Would love to hear if anyone that's had a similar experience but DID confront the rude person as I'm still annoyed I didn't give her a piece of my mind.

OP posts:
VictoriousPunge · 11/05/2026 12:05

CoalTit · 11/05/2026 11:18

This happened to me with flooring, at a flooring shop, not a trade show. The salesman refused to give me a price for some of it, saying: "that's top of the range". I got my flooring from that place because they had what I wanted, but he was rather obstructive.
When it was all done and they asked me to leave them a review on Google, I emailed instead, saying I was happy with the flooring but rather than leave a review in public I wanted them to know how much trouble I'd had with the salesman all the way through. I said he knew his technical stuff, but that his failure to respond to my emails had delayed the purchase and installation by about a month, so that I was already living there when the flooring was installed.
I said I was ready to spend money, and it shouldn't require a commanding presence to deal with the salesperson.
To my surprise, the owner rang me and thanked me, saying he wouldn't have known otherwise, and that he was going to have a serious talk with the salesman. They also sent me a bottle of expensive floor cleaner.

Edited

I'd rather have a bottle of expensive something else.

VerifiedByPin · 11/05/2026 12:04

LeaderBee · 11/05/2026 11:03

I'm confused, what's this got to do with being pretty?

It's referring to this.

Tryonemoretime · 11/05/2026 12:03

Tryonemoretime · 11/05/2026 12:01

New Testament principles are worth having, but I completely realise that anyone can be an atheist or anything else and still have principles. It's just that, for me, I try to follow NT ways.

Sorry @Notmeagain12 The above was for you. Fingers too slow today 😴

Tryonemoretime · 11/05/2026 12:01

New Testament principles are worth having, but I completely realise that anyone can be an atheist or anything else and still have principles. It's just that, for me, I try to follow NT ways.

poodlemum01 · 11/05/2026 12:00

My mum had this experience when she and I were looking for high school prom dresses about 30 years ago. Went to a well known shop in Glasgow's west end, where she was told 'this is a very expensive store'. To which mum replied "how do you know what I've got in my bank account?".
Mum was determined to buy something after that, even if it was horrible (just to make a point) but fortunately we found a gorgeous dress in there that even the salesperson had to concede was really suited to me. Cost a bomb but I got a few more wears out of it eg uni graduation ceremony.

LiviaDrusillaAugusta · 11/05/2026 11:58

Seems very odd for a salesperson who presumably is on commission.

Stardancerintheskye · 11/05/2026 11:56

My father is a millionaire (not a brag,hes tight as fuck and I will never see a penny)

He dresses (and to be honest,whiffs) like a tramp-tatty,mothy eaten clothes,trousers held up with string and his coat is knackered (he always smells a bit of horse shit/soil as he's a gardener)

He's also a biker and has gone from tiny motorbikes when we where young and he was skint to bigger bikes as we grew up and he had more money-he doesn't spend money on anything else

A new shop had opened and as he loves an independent shop,he took his motorbike along to see what they could offer on a part exchange

They took one look at him and offered 2k less than what he was expecting on the bike and tried to show him cheaper motorbikes he didnt want (he did know what he wanted but they refused to show him any)

He walked out and went round the corner to another motorbike shop and got what he wanted and paid his bill in cash-they couldn't have been more helpful

It just so happened that the first salesman was shagging a friend of mine and his eyes almost fell out his head when the penny dropped that he'd lost a lot in commission by allowing my father to walk out empty handed

Ill never forget the way my fathers eyes lit up when he saw that salesman with my friend and he took great delight in his pretty woman moment (he wouldn't have a clue that its called that but the meaning was the same)

Never judge a book by its cover

Notmeagain12 · 11/05/2026 11:56

Tryonemoretime · 11/05/2026 11:54

I've had this reaction from sales people twice before.
When I'm going to spend serious time shopping, I dress for comfort - clean jeans, top and jacket and trainers.
Going in to Harrods one day (only ever been twice!) to look for some pretty, but niche decorations, I asked a middle aged assistant for directions to the relevant department and explained what I was looking for. He said "You do know that they are rather expensive, Madam." Yes. I did know. They had them. I walked out without buying anything.
The other time, I was looking for an outfit for my son's wedding and had a really decent amount of money to spend (not a stealth brag. He's our only son and I wanted to look really good for him. Also I'd been very ill for 9 months, still wasn't allowed to drive and needed some retail therapy). I went into a boutique in a large nearby city. It had 2 floors. The assistant looked at me, practically wrinkled her nose and FOLLOWED ME AROUND THE SHOP as if she thought i was going to steal something. She didn't ask at any time if I needed help (I was still suffering from fatigue and it probably showed). I could have afforded anything she stocked (we're very blessed financially), but again, I walked out. The Bible is very clear how we should treat poor people. I don't think I looked poor on either occasion, but they obviously thought that I had no money to spend. Their loss. Sad attitude.

What’s the bible got to do with it?

Sprinkleofspice · 11/05/2026 11:55

I don’t know if I’d leave a review unless this woman was the owner of the company but I would maybe call or email if I felt strongly. This woman will soon have to learn not to judge people on appearances - some of the richest people I know wear Primark! One was even told by his staff he needs to shave his new beard off because he’s starting to look homeless.

I’ve not really had a Pretty Woman moment but when I bought my first house I had various tradesmen in and more than one asked if I needed to get permission from my parents before they did something

MyMilchick · 11/05/2026 11:54

I feel really old now when posters don't get the Pretty Woman reference 😂

Tryonemoretime · 11/05/2026 11:54

I've had this reaction from sales people twice before.
When I'm going to spend serious time shopping, I dress for comfort - clean jeans, top and jacket and trainers.
Going in to Harrods one day (only ever been twice!) to look for some pretty, but niche decorations, I asked a middle aged assistant for directions to the relevant department and explained what I was looking for. He said "You do know that they are rather expensive, Madam." Yes. I did know. They had them. I walked out without buying anything.
The other time, I was looking for an outfit for my son's wedding and had a really decent amount of money to spend (not a stealth brag. He's our only son and I wanted to look really good for him. Also I'd been very ill for 9 months, still wasn't allowed to drive and needed some retail therapy). I went into a boutique in a large nearby city. It had 2 floors. The assistant looked at me, practically wrinkled her nose and FOLLOWED ME AROUND THE SHOP as if she thought i was going to steal something. She didn't ask at any time if I needed help (I was still suffering from fatigue and it probably showed). I could have afforded anything she stocked (we're very blessed financially), but again, I walked out. The Bible is very clear how we should treat poor people. I don't think I looked poor on either occasion, but they obviously thought that I had no money to spend. Their loss. Sad attitude.

AmaryllisNightAndDay · 11/05/2026 11:53

LyndaSnellsSniff · 11/05/2026 11:13

Not in a shop but DH was looking over a fence at a house that was for sale. We were looking to buy our first house at that point. The neighbour came scurrying out of her house and told him "it's a lovely house, but I'm afraid you won't be able to afford it."

Another non-shop experience...I bumped into someone from my NCT group. It was just before all the DCs were about to start school. I asked her where her DS would be going to school and she said, "oh it's a private school so you won't have heard of it."

"Oh, aren't you sending him to public school then?" should put her nicely in her place. (Only in the UK - doesn't work in the US!)

Shodan · 11/05/2026 11:52

I had one with DP.

I wanted a new (to me) car. Went on spec to a garage (I think it was one of a chain) and asked to see 'one of the cars in the lot'. The assistant couldn't have been less helpful- just gestured us outside and said he'd be there shortly.

After waiting 15 minutes or so we decided to sack it off. As we left we saw the sales assistant very slowly walking to the door.

I looked up the kind of car I wanted, saw there was an independent garage not far away offering one for sale and went straight there. He couldn't have been lovelier so he made a sale of £20k then and there. Plus the after sales service was amazing.

MushMonster · 11/05/2026 11:46

You say this door was on display. Is that the one you wanted or to order one like so?
Because if said door is the only available, this nasty woman wants it for herself. She had her eye on it and wanting to get it cheap. Either for herself or a friend or whatever.....
Or she is just plain stupid, what is likely too.
Laughat her OP, she cannot even do properly the simple job of getting the price, available sizes, colours and time of delivery for a door!

GETTINGLIKEMYMOTHER · 11/05/2026 11:45

LeaderBee · 11/05/2026 11:03

I'm confused, what's this got to do with being pretty?

You’re evidently not familiar with the snooty shop assistant scene in ‘Pretty Woman’.
On a similar theme there was an excellent scene in one of the French/Saunders comedy TV progs. when Jennifer Saunders said to a snooty art gallery assistant, ‘No need for that attitude dear - you just work in a shop.’
Or words to that effect.

Ansjovis · 11/05/2026 11:44

TheGardenPond · 11/05/2026 11:02

This happened to me in an upmarket wool and knitting supplies shop. I was browsing the wool and asked how much a ball of wool was. The shopkeeper said “Ohhhh I am terribly sorry, that one is £16.95 a ball, it’s pure merino. Maybe you could try garden centres or B&M for affordable acrylics.” We left the shop, my friends and I were appalled. My friend said “you just got pretty-womaned!”

A few weeks later the same friend told me she had taken her kids into the shop and let them run around as revenge. Ha ha!

There was a wool shop near me where I had a similar experience. A couple of older (estimated age: 60+) ladies came in and the owner instantly gushed over them and was falling over herself to explain how the store was laid out and ask them what they were looking for whereas I (mid 20s at the time) was given a dirty look and the silent treatment.

I wasn't sorry when they went out of business. Never judge a book by its cover.

C080889 · 11/05/2026 11:44

Many years ago I went to our local town with a friend to spend some birthday money (16) and went into a small branded designer type store. The sales woman said I couldnt try things on that I had no means to buy... I went home quite embarrassed.

My mum took me back a few days later. Same woman (probably owned the store) said she wanted to spend alot of money and could she help (flashed her card - meant nothing to me at the time) but think it was one where you needed a significant amount to hold the account.
She was like a fly round shit. Mum got her to ring it all through the till then told her she was rude to me earlier that week and she could shove her clothes..... went on a spree in Etam after 🤣

The shops still shut 20 odd years later. I get an odd satisfaction when I see it.

NFLsHomeGirl · 11/05/2026 11:42

FlapperFlamingo · 11/05/2026 11:20

I’m not making excuses for her because that is very rude, but perhaps she is from a culture where people really dress up. I was surprised at how some Polish friends dressed up recently, obviously she shouldn’t judge ppl on their clothes and that won’t make her successful in the UK.

I meet (a lot of) Polish folk, they usually dress like its the 90s with sparkle and bling on everything. Their fashion is something else!!!

StTropezcrisps · 11/05/2026 11:41

Definitely email them!! That's awful.

I've experienced similar before and it really stings (in mint velvet!)

MyGirlJ · 11/05/2026 11:41

JuliettaCaeser · 11/05/2026 11:34

Ha I can never make assumptions. Remember seeing a client in a horrible dingy council flat. If someone is in genuine need I can work pro bono. However had to go through his finances and he had literally hundreds of thousands sitting in the bank.

A friend who is a corporate lawyer was once given 50p by a lady when she was waiting outside a super market 🙈. Gave her a nudge to dress abit better!

The client could've been my Dad. Lived in a very run down house (in a bad area) and always looked like he'd crawled out of skip. When he passed away I was very surprised to find he had hundreds of thousands in the bank.

BridgetJonesV2 · 11/05/2026 11:40

We had that at a local jewellers shop, we'd dressed casually that day. They started showing us the more budget ranges without having asked what we were happy to spend, and DH had to say to the sales lady that we had a much bigger budget than that and she was losing herself a decent commission. She had judged us entirely on our appearance. Luckily the owner was in the store and took over otherwise we'd have walked out!

Westfacing · 11/05/2026 11:37

Wetcoatsandmudagain · 11/05/2026 11:29

I was once told by an Estate Agent that I needed to ‘cut my cloth according to my coat’ after I gave her a list of things I was looking for in a property. She had no idea of my circumstances or budget it was based purely on my looks. I just walked away but it did grate on me somewhat.

cut my cloth according to my coat

😄

NFLsHomeGirl · 11/05/2026 11:37

LeaderBee · 11/05/2026 11:05

I guess I am just not pretty enough to have ever experienced this.

Nothing to do with being pretty!!!!!!

MyPurpleHeart · 11/05/2026 11:35

Last weekend for DH 40th birthday I was shopping for a watch. DH and DD went for a milkshake so i was on my own in leggings, trainers, a jumper and with a large B&M bag. I stopped in the window and looked at some really nice ones, I noticed that some very smartly dressed salesmen were very eager with the people around me, yet no one would come near me. I did ask someone if they could help me and he said ill be over in a moment, although he wasn't actually with anyone. He didn't come over for 5 minutes so rather than stand there awkwardly I moved on.

After going to the jewelers opposite and one floor up (across a balcony so visible) the kind sales lady was very helpful and I bought a watch which was around 2k. (Special birthday, I wanted to get something he would remember)

I walked past the first jewelers with my luxury bag and smiled and said 'have a lovely weekend' at the salesmen who no longer had window shoppers to help and were stood around chatting. It felt good!

Topa887 · 11/05/2026 11:34

Or there isnt enough profit in selling a single door, and the company are looking at selling to house builders wanting to buy multiple doors

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