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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Pretty Woman Moment

436 replies

JuliaRobHurts · 11/05/2026 10:48

DH and I were at a homebuilding and renovation show yesterday as we're in the middle of an extension project. Specifically we 're on the hunt for a new front door and while looking around one of the vendors we had a "pretty women" moment.

We had a look at the various products on show before trying to get the attention of one of the representatives who appeared to be avoiding our gaze. Eventually she approached and I said 'hi, we're interested in bespoke front doors and quite like this one on show'.

Without asking our budget or any of our requirements she went into a spiel about how the doors were very expensive, how they were imported from Lithuania and the import charge was also expensive, all the while wincing as she was saying it. She then said we might be better off with a more mass manufactured door. I was absolutely stunned at her condescending tone. She hadn't asked a single question about what we were looking for.

I was so close to confronting her about her approach, but held back. DH calmly told her her sales pitch needs some work and we walked away, but I was fuming. We were both dressed smart/casually so the only thing I can think is she guaged our age (late thirties) and made an assumption we couldn't afford it (even though we can).

WWYD in that situation? I'm half inclined to email the company and provide feedback on our experience but I also don't know if it's worth the energy.

Would love to hear if anyone that's had a similar experience but DID confront the rude person as I'm still annoyed I didn't give her a piece of my mind.

OP posts:
maximist · 11/05/2026 14:52

I went to B&Q some years ago whilst I was decorating, so wasn’t dressed smartly, and decided to go to Curry’s at the same time as I wanted to buy an expensive (£700) camera. I knew exactly what model it was, but they were locked up, and despite the store being deserted, the group of male staff completely ignored me and stood around making jokes with each other.

I left, ordered the camera from Amazon, and wrote them a stinking email. I got a vague apology back, but I doubt they changed their ways.

CreamFirstJamSecond · 11/05/2026 14:50

Soft furnishing shop. Took one look at me and swiftly ushered me to the exit.

Ordered the fabric i wanted online.m I had been trying to support a local independent business.

TFImBackIn · 11/05/2026 14:48

LeaderBee · 11/05/2026 11:05

I guess I am just not pretty enough to have ever experienced this.

That's just paranoia!

Aliflowers · 11/05/2026 14:46

The other place I find people (not the staff but other customers) make assumptions is on business class flights. I travel semi regularly BC to Asia. Not a humble brag it’s for work and due to the distance we travel BC. Having done the flight a number of times, knowing it’s going to take approx 20hrs I dress for comfort. Hoodie, leggings and trainers. On a few occasions I’ve been given the evil eye while standing in the BC queue and on one occasion recently an older woman pointed out to me as I tried to reach the boarding gate that this queue was for priority boarding only. Gave me immense pleasure to walk past her and board while she was turned back (she’d followed me to the gate) as the desk agent explained they were only boarding BC passengers at this time

Incandescentangel · 11/05/2026 14:45

I remember a workmate telling me how he and his partner had gone into a high end department store to buy a Persian rug. They were young, a bit scruffy, and were ignored until he approached a sales person, who told him “Those rugs are really expensive, you might be better going to Ikea, they have rugs that are much cheaper. “ He told her he wasn’t sure that a Swedish company would sell expensive Persian rugs. When she tried to backtrack he told her that she had just lost a sale and walked out.

Chasbo · 11/05/2026 14:39

Ha, ha, try mystery shopping car dealerships. Some of the sales execs can be incredibly bad. It is MUCH better than it used to be when they only talked to the men but sometimes you get an old school SE or some snotty kid.

It's always interesting watching the videos back as sometimes it's not as noticeable that the service was bad and you've filtered that bit out.

And tbf, there are some really good people out there. I've never MS'd it but Currys staff have been very good whenever I've been in recently.

butidid · 11/05/2026 14:36

Wordsmithery · 11/05/2026 13:47

From the title I was expecting a far juicier post than one about doors 😂

Yes, me too, I was waiting for the sex on the piano with a Richard Gere look alike story....

x2boys · 11/05/2026 14:31

Ohwhatfuckeryitistoride · 11/05/2026 12:17

Well, tbf she is, its all on Richard Gere's characters dime.

Yes but she physicslly had the cash on her but the sales assistant refussd to serve becsuse of how she looked.

JuliaRobHurts · 11/05/2026 14:30

ThatBlackCat · 11/05/2026 13:36

You are incredibly naive and clearly live a very sheltered life.

I suspect it's a bait as this poster has been popping up in lots of AIBU, where people have had unpleasant customer experiences, and saying variations of 'why would a sales person do/say this', 'something isn't adding up'.

Also they appear to turn their noses up at Pretty Women as they 'haven't seen it thankfully'. The irony appers to be lost.

OP posts:
Katiesaidthat · 11/05/2026 14:29

LiviaDrusillaAugusta · 11/05/2026 13:00

The business world is in the toilet are there really all these sales people being shitty? I think some people are a bit paranoid

No sales person is going to risk their job by being snotty to customers

Tell Oprah Winfrey. Someone did just that some years ago when she pointed at a very expensive designer bag and refused to show it to her saying there was no way she could afford it. Big mistake, big, huge.
We got this at teenagers in Paris. Our mums, aunts etc etc had all furnished us with money to get them designer perfumes and scarves while there. We practically had to force the idiotic shop assistants to serve us. I guess they couldn´t believe we had the money. They looked at us like shit was stinking.

chinaberry · 11/05/2026 14:29

I was told 'It's quite expensive' when trying to buy a bloody bottle of prosecco in the scruffy pub in York Train Station (is it a Wetherspoon?)! Our train had been cancelled due to a suspicious activity of some sort so we went for a drink having been assured that there would be one in around an hour.

I was fairly casually dressed but not the least bit scruffy. I think it was about £25 in the end. I asked her if I looked skint, and how much was it, expecting her to say £60 or such, at least more than a normal, standard pub would charge.

Incandescentangel · 11/05/2026 14:28

Howmanycatsistoomany · 11/05/2026 11:30

Your DH's response was perfect. I'd just try and forget about it now and buy elsewhere - at the end of the day, giving your business to a competitor is the best revenge.

My DH went to the Southampton Boat Show a couple of years ago specifically to buy a load of new Raymarine instruments for our boat. The salesmen on the Raymarine stand couldn't have been less interested so he walked to the Simrad stand and bought the lot from them. Huge mistake, Raymarine. Huge. 😂

Edited

This made me laugh. My late husband worked for Raymarine and hated boats, and particularly hated having to go to the boat show. He said it was really embarrassing being on the stand and having to ask someone else to help when a prospective customer approached. They always assumed that he was the expert as he was the oldest person there!

Verv · 11/05/2026 14:28

I've had it on a few occasions as I'm a bit of a scruff (although not recently tbf) but my most notable judgement was when i went to a "prestigious" jeweller in Scotland and heard the head sales woman at the time, now retired and a vision in tweed, instructing the security guard to "keep an eye" on me.
I was in jeans, hoodie and converse.

She came up to me with the up and down look of "what is this shit upon my beautiful carpet" and was physically blocking my access to the rear of the showroom where the "significant" luxury watches were displayed. If i moved to sidestep her, she would sidestep and literally said to me "I don't think there's anything for you down there."

Watchmaker clocked what was going on as his department had a glass front overlooking the showroom and shot out to intercept the escalating war and told her that "Ms XXX is here to collect her FOUR XXX's from service so perhaps you'd like to offer her a drink while she waits."

Delicious.

Jamesblonde2 · 11/05/2026 14:26

LeaderBee · 11/05/2026 11:05

I guess I am just not pretty enough to have ever experienced this.

She can’t afford it because she’s looks like (and is a) prostitute. But then the bloke goes out with her and funds her lifestyle I think, so now she can afford it. I might have this wrong. But it’s still his money funding it I think….

Aliflowers · 11/05/2026 14:23

I’ve had an experience very recently though not so much to do with not being able to afford said item but that as a little “woman” didn’t really know my finances.

Went a few weeks ago to order a new car. Same make and model as the previous 3 cars I’ve purchased. Would be seen as a premium model of car. Went to the same dealership as I had purchased the previous cars from but the salesman I had dealt with for the other sales no longer worked there so I was introduced to “Steve”. Steve was a condescending twat and from the moment we met acted as if he was doing me a favour selling me a car. I queried the trade in value he gave for me car as I felt (correctly) it was too low. He was only short of patting me on the head while he mansplained to me about trade because I didn’t understand car values. He also when printing the quote added on two extras which I hadn’t requested which added approx 2K to the price of the car. Probably thought I was too stupid to notice. The final straw was when I again challenged the costings he told me maybe I needed to go home and discuss with my husband what I could afford (ignoring the fact this was my fourth time buying this car so was obviously a serious customer). I thanked him for his time, got into my car and drove 30 mins to the next dealership where I ordered a car that very afternoon. I think it was a combination of my being a woman and also an assumption that just because I was a repeat customer the sale was in the bag

The dealership emailed me last week to enquire if I was still interested with offers of assistance in purchasing a new vehicle. I very politely emailed back to explain I’d purchased elsewhere and I didn’t believe a person of my gender was a good fit for the sales person I was partnered with on the day. Radio silence since then but I like to think there was at least some questions asked of Steve’s sales technique

Scout2016 · 11/05/2026 14:22

We needed new sofas and for some reason my PIL were with us. I think maybe they had something to do on that out of town trading estate too. Anyway, DH and I were first in and it's one of those massive chain stores. We started looking round, only looking at sofas and with focus because we bloody hate those places and shopping, we wanted it done. We were early 30s maybe. Pointedly ignored by sales staff. ILs walk in few minutes later and the sales person zoomed past us to them. They of course said they were with us and we were the customers. We said no, not anymore and left.

I don't get it! How many couples in their 30s spend their weekends driving to awkward to get to furniture places and wondering round just for fun? Compared to the number of couples buying and kitting out their first home and therefore really needing sofas?

Ohthatsabitshit · 11/05/2026 14:15

This happens to me a lot. I don’t dress to impress (well most of the time) and certainly not when shopping.

Crinkle77 · 11/05/2026 14:14

Similar happened to my parents years ago. My dad was a farmer so probably not the smartest looking bloke but didn't have his scruffs on. The salesperson showed them some products and made a comment about how they probably couldn't afford those ones. Ironic thing is they had cash in the bank to pay upfront. They didn't say anything sadly but walked out.

SpanThatWorld · 11/05/2026 14:14

Many years ago, I went shopping with my mum for a trench coat - at that time, very on trend.

I tried one one and said, "Hmm. It's a bit tight across the chest. Can I try a 14?" and the sales assistant replied, "Oh, you won't find a size 14. Not in London."

She clearly had us marked as country bumpkins having a day out in Oxford St. (It was Dickens & Jones back in the 1980s so its glory days were long gone).

Upstartled · 11/05/2026 14:10

Aren't a lot of these things showcases for b2b trade? Are you sure she wasn't just telling you that it was impractical for a sole purchase?

Laurmolonlabe · 11/05/2026 14:10

Be content that as a sales person she is a complete failure- as a sales person you just CANNOT make assumptions about anyone's spending power. They do it because they don't want to put effort in if you don't turn out to have the money- but it's the wrong approach, have your time wasted most of the time is part of the job.

canuckup · 11/05/2026 14:10

My dad famously tells a story about a friend of his who owned an engineering firm, and went to buy a car. He was a shop floor kind of guy, so had overalls on when he went car shopping.

The Porsche garage didn't give him the time of day, in his overalls. But the Ferrari garage did 😂

I like to think he want back to the Porsche garag in his Ferrari and said, big mistake, huge!!! But I doubt he did

PlimptonInSummertown · 11/05/2026 14:09

AmaryllisNightAndDay · 11/05/2026 11:53

"Oh, aren't you sending him to public school then?" should put her nicely in her place. (Only in the UK - doesn't work in the US!)

That reminded me of getting my (inherited) Omega watch fixed at some big luxury jewellery store place. I just went there because it was big and handy.

I went to the Omega counter and explained what I needed. The sales assistant looked over my watch and sniffed, “It’s an old one.” I just said mildly, “It was my grandmother’s,” but I was dying to make some comment along the lines of, you mean people actually buy these watches new? How amusing! 😂

Alwaystired47 · 11/05/2026 14:05

LeaderBee · 11/05/2026 11:03

I'm confused, what's this got to do with being pretty?

Have you watched the movie?

RumPidgeon · 11/05/2026 14:00

Sgtmajormummy · 11/05/2026 13:50

We wanted to buy matching luxury watches for our 10th wedding anniversary and the only shop in town that sold them was a “long-established family jewellery business”. For that, read snobby. Grandfather, father, son and daughter-in-law, all behind the counter judging you from head to toe.

We’d done our research and the choice was between two models. They obviously thought we were just browsing and treated us with barely concealed contempt. So I looked the woman straight in the eye and said “We’re looking to buy both watches, today, in cash…”.

Never seen anybody jump to attention so fast!

You should have bought them elsewhere and returned with them to the snooty family business and gone: „Biiig mistake - huuge!!!“ 😂😂😂