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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think some landlords can be incredibly cruel

29 replies

QuietQuestioner · 10/05/2026 13:57

I know this won’t apply to all landlords and I’m not saying they’re all bad. But I’ve noticed that in some situations - particularly around repairs, notice periods or when tenants are vulnerable, landlords (or their agents) can behave in ways that feel needlessly harsh or lacking in basic empathy. I understand it’s a business relationship but sometimes the decisions made go beyond “businesslike” and into territory that feels unnecessarily cold.

AIBU to think there’s a cruelty problem in parts of the rental sector?

OP posts:
KitKatPitPat · 10/05/2026 14:09

There’s cruelty everywhere, in every business. I’ve never seen anything to suggest it’s a particular problem among landlords. Indifference and lack of understanding probably cause far more problems for tenants than deliberate cruelty.

Fifthtimelucky · 10/05/2026 14:07

It’s a long time since I rented but in my children’s experience I have seen nothing that I would describe as “cruel”.

Lax, greedy, lazy, uninterested, and petty: yes. But not cruel.

Cherrysoup · 10/05/2026 14:05

Some probably don’t give a damn. Some, like me, act as soon as a problem is raised. We have just offered our rental to the tenants to buy under the concessionary landlord to tenant mortgage deal. I’m really hoping they go for it. They’re great tenants (compared to the aggressive alcoholic I had to evict) and have been there long term.

MidnightPatrol · 10/05/2026 14:01

I think a lot of property ‘investors’ are unaware of the costs of running a rental property.

They then are pissed off when they realise after the mortgage etc they don’t have any money left over, the only gain is on selling it.

So it all just feels like a massive expensive hassle in which they aren’t really benefiting.

That was my conclusion, after a lot of years of renting!

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