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AIBU?

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AIBU to think I shouldn't have visited the Science Museum in a wheelchair?

143 replies

Hadaweenamechange · 05/05/2026 21:08

Interested to know if I made a bad choice and need to consider more carefully where I visit in future?

I'm a wheelchair user, using a smallish, lightweight carbon-fibre power chair in the scenario described here. I visited the Science Museum in London yesterday with my DH. He had to be in London fairly early in the morning and then again later in the evening, with around 9 hours to spare in between. As it was a bank holiday, we arranged for me to go with him so we could spend the day together, while we had the rare chance of a few hours off at the same time.

Despite having lived in London for many, many years (we no longer do), neither of us had ever been to the Science Museum, so we decided to visit yesterday.

My, what a mistake! First of all, I realise it was a bank holiday, and I know the museum's target audience is likely to be families with children, so maybe going yesterday wasn't the smartest idea, but I wasn't prepared for just how difficult it was to navigate.

In the space of 3 hours:

  • I clipped the heels of at least 5 people with the front of my chair (adults and kids), because, despite my best efforts to maintain a generous distance between me and anyone in front of me, I can't stop as quickly as someone on foot, and if you stop abruptly, I can't always stop in time
  • As a result of the above, I was glared at, tutted at, stared at and on one occasion, I was pretty sure I was sworn at - it wasn't in English, but I felt the wrath in whatever the language was!
  • On 3 separate occasions, I was careered into at considerable speed by over-exuberant, out-of-control children. One ran straight into me with such force that he literally landed face down on my lap. One hit his shin on my footplate, and the third one hurtled round a blind bend and ricocheted off the side of my chair. To give them credit, the accompanying adults of two of them were apologetic, but the parent/guardian of the one who hit his leg actually wanted me to go with them to find a member of staff so they could officially report it as an incident and have it recorded in the accident book, 'just in case'. Just in case of what, I'm not sure, as there was no visible mark or bleeding. The same adult also suggested that it wasn't the most ideal place to be in a wheelchair with so many children around.
  • If you've visited, you'll know the museum is laid out over 4 floors. There are many sets of stairs scattered around and plenty of lifts, all of which have signs indicating that priority should be given to the elderly, pushchairs, and the less able. I was really surprised by the queues for the lifts whenever we needed to use them, and I'd guess that around 90% of those waiting were families with older children or tweens, with no obvious impediments. Not once did anyone offer to let waiting pushchair owners go in front of them, and the force with which some of the children were pushed towards the lift doors by their adults, as the doors opened, was not pretty to watch. I actually don't give a rat's bum how long I wait for a lift, after all, I'm sitting down. But to encourage your older children to push in front of parents with toddlers and pushchairs is really shitty imo.

It made for a not-very-pleasant few hours, and I felt a bit sad and crap afterwards. What do you think, wise MN'ers? Do I need to pick my venue with more care next time, or should these places be available for all to enjoy without barriers? Granted, it's been a fair few years since I owned children who required parental supervision, but I honestly don't recall ever letting our DC run rampant the way some of them were yesterday.

OP posts:
PrizedPickledPopcorn · 05/05/2026 22:26

Could you lean into the dramatic, and make you chair highly visible and slightly noisy? LED lights and a burst of music you can use like a bell, to alert people to your presence!

Mammabear23 · 05/05/2026 22:21

Of course you have just as much right to visit as anyone else. I think the majority of people are selfishly oblivious to anyone else.
My son uses a wheelchair and the number of adults that have waltz passed and got in front of him, when it's clear he's waiting to view an exhibit and they then completely block his view, is unbelievable. 🙄

NinthBestOption · 05/05/2026 22:20

I'm sort of pleased for you that you don't limit yourself by thinking 'it'll probably be hell', you'd never go anywhere if you did.

You need to do the top floor first and work your way down though, anyone who doesn't NEED the lift will walk.

Mcdhotchoc · 05/05/2026 22:17

Bank Holiday at a place that is free, educational and aimed at kids was the issue I suspect.
I went to the NHM on a rainy half term..never seen anything like it.

Mcdhotchoc · 05/05/2026 22:17

Bank Holiday at a place that is free, educational and aimed at kids was the issue I suspect.
I went to the NHM on a rainy half term..never seen anything like it.

Britainisgreat · 05/05/2026 22:16

OP. Just stay home all the time.

AnotherRandomThreeWords · 05/05/2026 22:15

We went there 20 years ago with our science-mad children. It was absolute hell, total carnage, and we never went back, even though we live near London. So this isn't a new thing at all. Even so, shocked at the accident book person.

Merc123 · 05/05/2026 22:13

PrizedPickledPopcorn · 05/05/2026 22:08

I was just imagin8ng such a contraption! Like the halos visually impaired dogs wear. Swimming woggles fixed to make a spacer that’s bigger than the wheelchair.

Haha YES! Or a big sumo wrestler bouncy bubble! That'd teach ppl to be more aware

Unless I was dreaming the contraption was a flexible halo type ring (so not as offensive as a swim noodle) but of course I can't find anything similar online now. Could always wield a noodle in a wide swath through the crowd 😜

Americasfavouritefightingfrenchman · 05/05/2026 22:13

I think you are no more or less unreasonable than anyone else picking that particular day to visit a popular & busy venue. Maybe it’s advisable to just try and avoid busiest days if you can so the venue is more enjoyable for you but certainly you shouldn’t feel like you are a problem in any way.

SorcererGaheris · 05/05/2026 22:10

Hadaweenamechange · 05/05/2026 21:08

Interested to know if I made a bad choice and need to consider more carefully where I visit in future?

I'm a wheelchair user, using a smallish, lightweight carbon-fibre power chair in the scenario described here. I visited the Science Museum in London yesterday with my DH. He had to be in London fairly early in the morning and then again later in the evening, with around 9 hours to spare in between. As it was a bank holiday, we arranged for me to go with him so we could spend the day together, while we had the rare chance of a few hours off at the same time.

Despite having lived in London for many, many years (we no longer do), neither of us had ever been to the Science Museum, so we decided to visit yesterday.

My, what a mistake! First of all, I realise it was a bank holiday, and I know the museum's target audience is likely to be families with children, so maybe going yesterday wasn't the smartest idea, but I wasn't prepared for just how difficult it was to navigate.

In the space of 3 hours:

  • I clipped the heels of at least 5 people with the front of my chair (adults and kids), because, despite my best efforts to maintain a generous distance between me and anyone in front of me, I can't stop as quickly as someone on foot, and if you stop abruptly, I can't always stop in time
  • As a result of the above, I was glared at, tutted at, stared at and on one occasion, I was pretty sure I was sworn at - it wasn't in English, but I felt the wrath in whatever the language was!
  • On 3 separate occasions, I was careered into at considerable speed by over-exuberant, out-of-control children. One ran straight into me with such force that he literally landed face down on my lap. One hit his shin on my footplate, and the third one hurtled round a blind bend and ricocheted off the side of my chair. To give them credit, the accompanying adults of two of them were apologetic, but the parent/guardian of the one who hit his leg actually wanted me to go with them to find a member of staff so they could officially report it as an incident and have it recorded in the accident book, 'just in case'. Just in case of what, I'm not sure, as there was no visible mark or bleeding. The same adult also suggested that it wasn't the most ideal place to be in a wheelchair with so many children around.
  • If you've visited, you'll know the museum is laid out over 4 floors. There are many sets of stairs scattered around and plenty of lifts, all of which have signs indicating that priority should be given to the elderly, pushchairs, and the less able. I was really surprised by the queues for the lifts whenever we needed to use them, and I'd guess that around 90% of those waiting were families with older children or tweens, with no obvious impediments. Not once did anyone offer to let waiting pushchair owners go in front of them, and the force with which some of the children were pushed towards the lift doors by their adults, as the doors opened, was not pretty to watch. I actually don't give a rat's bum how long I wait for a lift, after all, I'm sitting down. But to encourage your older children to push in front of parents with toddlers and pushchairs is really shitty imo.

It made for a not-very-pleasant few hours, and I felt a bit sad and crap afterwards. What do you think, wise MN'ers? Do I need to pick my venue with more care next time, or should these places be available for all to enjoy without barriers? Granted, it's been a fair few years since I owned children who required parental supervision, but I honestly don't recall ever letting our DC run rampant the way some of them were yesterday.

@Hadaweenamechange

The same adult also suggested that it wasn't the most ideal place to be in a wheelchair with so many children around.

Wow. That's some nerve.

Butterme · 05/05/2026 22:09

I’m not sure how to vote because I’m sorry you had a crap experience but at the same time I would definitely avoid certain places on certain days.

I wouldn’t have chosen to go here on a bank holiday as I know it would have been heaving with kids and prams etc and even as someone not in a wheelchair I know it would have been carnage.

Its free so I would have just left and gone back on a quieter day.
You live in London so it’s not like you can’t ever go again.

I would try and avoid any place that is going to have lots of children on a non school day if I can help it, regardless of whether I was in a wheelchair or not.

PrizedPickledPopcorn · 05/05/2026 22:08

Merc123 · 05/05/2026 22:03

Ugh, sounds horrid for anyone and worse to navigate in a chair. I'd swear I saw some Shark Tankesque contraption for a physical public personal space bubble...outfit your chair with something like that to bump into the oblivious crowds as you maneuver through. JK, but its a thought.

And yes, you and everyone else is entitled to visit any public space or venue with ease. Any parent suggesting otherwise with glaring looks needs to look at their own twatty child's behavior in busy public places and teach better manners and awareness

I was just imagin8ng such a contraption! Like the halos visually impaired dogs wear. Swimming woggles fixed to make a spacer that’s bigger than the wheelchair.

CinnamonJellyBeans · 05/05/2026 22:08

If you walk or drive into the back of someone, you are at fault, whether you are on foot, or wheels.

It is a shame that there are not enough lifts for people who wish to use them and people should queue politely.

PrizedPickledPopcorn · 05/05/2026 22:06

It’s really tricky. You certainly shouldn’t need to moderate your behaviour, but people are remarkably unobservant and unimaginative. The clipping people’s heels thing sounds like when cars pull into your braking space on the motorway. You leave a safe gap, some buggers pulls into it.

Pedestrians are the same in Italy, I noticed. You couldn’t pause to defuse a cluster situation, as you’d be overtaken. You had to stride out as though you had no brakes and weren’t looking.

So I don’t know the answer. Learn to enjoy the bustle or stay away I guess.

Merc123 · 05/05/2026 22:03

Ugh, sounds horrid for anyone and worse to navigate in a chair. I'd swear I saw some Shark Tankesque contraption for a physical public personal space bubble...outfit your chair with something like that to bump into the oblivious crowds as you maneuver through. JK, but its a thought.

And yes, you and everyone else is entitled to visit any public space or venue with ease. Any parent suggesting otherwise with glaring looks needs to look at their own twatty child's behavior in busy public places and teach better manners and awareness

Happytaytos · 05/05/2026 21:58

Sorry OP that's really crap of the people around you in the museum.

You've educated me re stopping distances and wheelchairs. This might sound really stupid but I have never twigged it would take you longer to stop. I'll bear that in mind now when out and about.

hahabahbag · 05/05/2026 21:56

You did go to one of the busiest museums in Britain on one of the busiest days of the year. The lift situation however is down to selfishness and i suspect not being observant. Most people would benefit from more stairs! There’s a chance of hidden disabilities but I doubt it

cheekynamechang3 · 05/05/2026 21:55

I don't use a wheelchair but sci museum and nat history museum are 7th circle of hell during bank holidays.

Sorry OP, sounds horrendous.

MrsFionaCharming · 05/05/2026 21:53

I was at the science museum recently with a pram, and that was frustrating enough. DH and I discussed at the time how awful it must be for a wheelchair user.

Considering how few lifts there are, I couldn’t believe how inconsiderate some people are. I know some people have hidden disabilities, but I struggled to believe entire 8 person families were incapable of taking the stairs.

financialcareerstuff · 05/05/2026 21:53

I am sorry it was shit and of course you should be able to go anywhere you want and be treated with considération Even on crowded days. I think it’s a Little unfair to focus the question around the science museum specifically, though. It doesn’t sound like there was anything specifically problematic about this venue, the staff, or the facilities. Your question is really about the général public and their lack of considération in crowds?

Heronwatcher · 05/05/2026 21:51

In theory YANBU. In practice YABU. All of those museums are absolute hell on a bank holiday and it was pre-determined to be a shit show. I’d give them a swerve as an able bodied person. Next time go on a Monday in February- it will be much better.

EatingHealthy · 05/05/2026 21:50

Science museum on a bank holiday is always going to be horrendous - whether you're a wheelchair user or not. Of course you have as much right to be there as anyone else, but most able- bodied people would also avoid going there on a bank holiday so I think it's a case of accepting bank holidays are hellish in those kinds of places and then making your own mind up whether it's worth it on that day or you can visit at another time i.e. the same decision everyone else has to make.

Crunchymum · 05/05/2026 21:41

After a particularly miserable visit to the NHM last May half term (on a wet day) I vowed never to set foot in any of the main museums or galleries on weekends / BH or school holidays ever again.

It was dog eat dog!! We left pretty quickly as it was just unbearable.

I'm sorry you had a shit time OP.

SandwichSuperstar · 05/05/2026 21:40

One ran straight into me with such force that he literally landed face down on my lap. One hit his shin on my footplate, and the third one hurtled round a blind bend and ricocheted off the side of my chair.

This is extreme behaviour and I'm so sorry it all happened to you during one visit OP.

I work in a museum and feel like I'm turning blue in the face telling parents/carers to stop their children from running.

Not only is it dangerous for other users, but the galleries are full of glass cabinets, so parents should definitely stop their kids from racing around.

Legomania · 05/05/2026 21:39

The Science Museum is hellishly overcrowded on a bank holiday.
The lifts are tiny and inadequate. I am physically fit but still don't love schlepping up four flights of stairs.