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Paramedics made my father go to hospital

679 replies

wecangoupupup · 02/05/2026 17:57

My father has atrial fibrillation. He has had this for years.

He has been told multiple times what to do in the case of an episode of AF. Today, he had one while I was visiting. It took a long time to pass, so in line with his consultant’s plan my mother called 999, after the usual medications had been given at home.

In the time it took for the paramedics to arrive, the attack passed and when they did arrive, it had been nearly an hour since it had ended.

They still made him go to hospital as they “couldn’t rule out a heart attack”, despite my father insisting that he knows his body, knows what an AF episode feels like and knows when it has passed. All he wanted was to go to bed and sleep off the effects of the beta blockers he had taken.

They still essentially made him go to hospital, saying that they would make him sign forms if he didn’t which showed he had refused medical advice. I was present and the paramedics essentially made it sound as though he would be at the back of the queue if it returned and he needed an ambulance again.

Fast forward 10 hours and he’s still in hospital, no doctors available to read his ECG or his blood test results, and he’s been sleeping in a hard plastic chair. AIBU to think this is ridiculous? Paramedics really shouldn’t be encouraging patients to attend hospital when it’s not necessary.

OP posts:
PrinceHarrysBaldPatch · 02/05/2026 21:29

wecangoupupup · 02/05/2026 18:08

10 hours later and a doctor is finally with him. It’s just so, so unacceptable

You are actually being unacceptable now and need to get a grip of yourself.

Daisymail · 02/05/2026 21:29

Why bother calling the professionals if you refuse to take their professional advice.

Grizelina · 02/05/2026 21:26

Such a selfish post. Instead of being grateful for a free health service OP bashes it. Time to grow up methinks they may be after compensation which costs everybody. Where I live we have no free primary healthcare and there is a charge of c £280 per trip for an ambulance. Similarly A&E with no admission is £250 per visit. But that way people without insurance don’t waste the time of the wonderful Ambulance crews or A&E. My high heart rate last year that would not reduce was an admittance to A&E monitoring/tests etc with 4 minutes of arrival ( via my wonderful OH as faster than ambulance) with full monitoring for 2.5 hours for £250. Had I needed admittance noxharges applied. Be very grateful for the NHS.

joyava · 02/05/2026 21:16

We had the opposite experience. Ambulance called for my father after he collapsed & lost consciousness. He refused to go to hospital & the paramedics said they couldn’t force him. 6 weeks later my father was found dead at home.

Uricon2 · 02/05/2026 21:15

I've got AF, onset with sepsis, currently very badly controlled despite thinners and a very big dose of Bisoprolol, awaiting cardio appointment. I don't understand why if his ablation has failed he isn't back on the beta blockers as a matter of course and he has to go to hospital for them. Do you mean Amiodarone? (different story)

ETA paramedics know full well what AF is and are very, very good at ECGS

YourRedLurker · 02/05/2026 21:14

Clafoutie · 02/05/2026 20:46

Please don’t do this. Paramedics have a hard enough time as it is.
I don’t see how the terms bullying and coercion apply here either.
People are so quick to ‘put in a complaint’ which has significant cost for the NHS in terms of time, money, paperwork, not to mention the stress on the staff involved.
If there was negligence, then that’s a different matter, but it seems here they were doing their best to keep the OP’s DF safe. And he could still have refused.

This kind of complaint likely won't reach the ambulance crew it'll just be binned off. We get so many crazy complaints it's absolutely not fare to put them to crews unless there's something actionable.

With this it'll either just evidence that the Ambulance crew did exactly what the service wants them to do - make sure someone with chest pain like event went to A&E, or it'll be embellished in such a way as to make it clearly made up nonsense i.e the ambulance crew didn't know what AF was (everyone knows it's really quite common/not at all 'specialist' knowledge), or that they told him he wouldn't be allowed another ambulance - it just sounds too stupid/clearly made up.

You're just going to get the standard response it's regrettable you weren't satisfied and the incident will be reviewed.

GingerdeadMan · 02/05/2026 21:14

wecangoupupup · 02/05/2026 18:25

Well obviously it’s not policy to not send an ambulance to someone having a heart attack! But it’s not me, what was I going to do? Hold him back? They bullied him into saying yes.

You sound like you've had a very stressful experience.

However, the A&E waiting time/ understaffing isn't the fault of the paramedics though.

And please, don't say 'bullying' even you don't mean it. Not every time someone says something that someone else disagrees with, is it 'bullying'. You asked them for their professional opinion and they disagreed with you. That's not bullying.

The ambulance staff aren't doctors, they're front line emergency workers. Most ambulance staff aren't even trained to paramedic level, they are emergency medical technicians. They can only do so much. Ignoring potential heart problems is above their pay grade.

Its a bit like how if you call 111 for anything to do with kids, you'll pretty much always be told to go to A&E. They, like ambulance crew, have procedures to follow and if you tick a certain box the advice will be 'hospital'.

You have 2 choices - go along with it, or choose not to and take responsibility for your choice. You seem to be going with a 3rd option, 'go, but complain about it' which isn't reasonable.

MrsCarmelaSoprano · 02/05/2026 21:12

youalright · 02/05/2026 18:12

I don't believe for one second there isn't nurses in a&e

We were in A and E recently, dh wasn't triaged for nearly 6 hours, it was shocking.

BurnoutGP · 02/05/2026 21:12

wecangoupupup · 02/05/2026 18:08

Their insinuation was that a second ambulance wouldn’t be sent

Nonsense

KittyFanesParasol · 02/05/2026 21:10

@JulietteHasAGun , yep, I was reeling from that too!

Advocodo · 02/05/2026 21:10

wecangoupupup · 02/05/2026 18:24

Funnily enough he’s threatened a PALS complaint and they’ve magicked a doctor up to check his bloods. Quelle surprise, no heart attack and he can come home. Awful, awful treatment.

The reality of the NHS at present is that they are very very stretched and with an aging and growing population you can see why. We need to move to another model of healthcare where we pay for it cos what we have is clearly not working!

Watchingthechaseagain · 02/05/2026 21:03

@ExtraOnionsmy thoughts exactly.

Pippilongstocking2 · 02/05/2026 21:02

JulietteHasAGun · 02/05/2026 20:53

Just so you know OP, every student paramedic has to pass an ECG assessment, so I’m pretty sure they’ve heard of AF. Heart rhythms are bread and butter for paramedics.

It begs believe that she thinks they won’t know what AF is

so she is stating from a place of thinking her dad has some special condition that needs specialist care 😂😂😂😂

Ophir · 02/05/2026 21:01

Complaining about them is so wrong, you should be ashamed @wecangoupupup

Plmnki · 02/05/2026 20:59

Just curious. how much did his treatment cost you today?

was it …. Nothing?

Why are you surprised it was terrible?

you aren’t the customer and neither is he, that is why you / your father are treated as person of no consequence

Good news OP. You do not have to put up with this.

there is an alternative.

roll up your sleeves and type “private A & E U.K. cardiac”

next time you need medical attention for your father, go to a private provider

you won’t experience any of the issues you’ve described

he will be treated quickly and with care and respect

pay up and enjoy a totally different experience

stop expecting the nhs to be anything other than shit - well now, you are starting to learn that you get what you pay for

I speak as a person who went without holidays for three years to save up £10k for vital cancer preventing surgery with a private surgeon after waiting two years for surgery with the nhs - who treated me like dirt, so I truly followed my own advice and paid, it was worth every single penny

Thechaseison71 · 02/05/2026 20:57

Sirzy · 02/05/2026 18:28

Even the op had admitted they did observations!

10 hours previously

Chiefangel · 02/05/2026 20:55

The paramedics were correctly doing their job. They only carry so much equipment whereas the hospital would be able to carry out many more tests, scans and blood tests.
I am so angry you are reporting some poor sod for doing their job.

LittleMyLabyrinth · 02/05/2026 20:54

I've discharged myself from ADAU before I'd seen a doctor. I had to sign the forms but it didn't impact my care in any way going forward.

JulietteHasAGun · 02/05/2026 20:53

Just so you know OP, every student paramedic has to pass an ECG assessment, so I’m pretty sure they’ve heard of AF. Heart rhythms are bread and butter for paramedics.

Pippilongstocking2 · 02/05/2026 20:53

blueshoes · 02/05/2026 19:53

OP, I don't think the NHS is set up to provide the care to your father that you expect.

It is reasonable that if you expect a concierge service to go private and pay for it. Then you can demand and complain to your heart's desire as you are a paying customer.

Otherwise the hostility you are getting on this thread is from others who resent subsidising time-wasting complainers like your family who expect Rolls Royce customer-is-right service without having to fork out at point of use and then complaining on top of that to waste even more of NHS' resources because you expect the moon on a stick for free.

Your entitlement is off the scale.

Private care - would still send him to nhs - it isn’t all it’s cracked up to be

selfish selfish time wasters

FettchYeSandbagges · 02/05/2026 20:52

wecangoupupup · 02/05/2026 18:08

Their insinuation was that a second ambulance wouldn’t be sent

It's a Saturday, the busiest day of the week for ambulances. There might not be one available if it had happened again the same day.

OhLookLouis · 02/05/2026 20:50

What a revolting thread.
Let's bash the NHS for doing their job.
Throw in as many complaints as you like, OP. Do your worst.

Your father has agency, presumably, and was able, at any point, to refuse treatment, to refuse transportation to hospital, to refuse to stay for monitoring.

This whole thread is appalling.

BravebutBroken · 02/05/2026 20:50

wecangoupupup · 02/05/2026 19:14

He knows his own body and he was right. So a complaint has been submitted.

If he knows his own body then why bother seeing a cardiologist to have a plan made and why bother calling an ambulance? I'm fact why do any of us ever need medical professionals if we all know our own body best 🤣

"And he was right"

This time maybe... Thank goodness!

Mitzuko · 02/05/2026 20:50

They protected themselves and your father in case things were going to get worse. Although it's annoying they acted in his best interest.

The only unfair here is the threat that he'd go last in the queue if he then called them again, I don't think it's true, they have a duty to rescue to avoid legal actions.

If he wanted to refuse it would have been entirely his responsibility and I find fair that they need you to put this in writing.

Sorry he had to wait but we all have to be patient as the NHS is looking after so many of us.

Pippilongstocking2 · 02/05/2026 20:49

Krevlornswath · 02/05/2026 20:35

You sound very foolish OP. The complaint you submitted will yield absolutely nothing in terms of sanctions as proper procedures were followed and good care was taken of your dad in terms of a best attempt to avoid a negative outcome for him. Giving correct medical advice and doing your best to get a patient with cardiac issues to be checker over isn't bullying.

Your dad is an adult who was perfectly capable of refusing to go with the paramedics that his own family asked to attend mind, and completing the paperwork to confirm this. Plenty of people do this. He could have also self-discharged when he got to hospital if he wanted, it isn't prison.

Perhaps best to educate yourselves on due processes so that you and your family don't find yourself in this situation again next time with the wrong idea and submitting time-wasting complaints.

I hope the result is they mark dads records with - strange relatives - beware

what will OPs complaint headline be - “school
teaching my child to read” - when I’ve said it’s not needed

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