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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to think it was rude they kept my misdelivered parcel?

412 replies

FrostedCandyAngel · 27/04/2026 18:33

Was expecting a parcel on Saturday. (Was a small package, in a padded envelope so could easily fit through letterbox, no signature required)

Didn’t get delivered. So I checked the tracking details online Sunday evening. Tracking details said it had been delivered at 09:30am Saturday. It had a photo of the delivery person handing it over. All you can see in the photo is the package, someone’s shoes and their driveway. Which had a particular unique pattern of paving.

It wasn’t my shoes, or my driveway.

I walked up and down my street trying the find the driveway. Found it. About 8 houses down.

Knocked on the door and luckily they answered. I said “Oh I’m just wondering if you have a parcel for number 60 please”. They said yes, and gave it me. No “sorry I was going to bring it round/post it through your letter box”.

I understand people are busy but they had my parcel for 30+ hours. I would have had no idea they had it unless I went out looking at everyone’s driveways.

Was this rude of them?

OP posts:
JJWT · 28/04/2026 18:12

FrostedCandyAngel · 27/04/2026 18:33

Was expecting a parcel on Saturday. (Was a small package, in a padded envelope so could easily fit through letterbox, no signature required)

Didn’t get delivered. So I checked the tracking details online Sunday evening. Tracking details said it had been delivered at 09:30am Saturday. It had a photo of the delivery person handing it over. All you can see in the photo is the package, someone’s shoes and their driveway. Which had a particular unique pattern of paving.

It wasn’t my shoes, or my driveway.

I walked up and down my street trying the find the driveway. Found it. About 8 houses down.

Knocked on the door and luckily they answered. I said “Oh I’m just wondering if you have a parcel for number 60 please”. They said yes, and gave it me. No “sorry I was going to bring it round/post it through your letter box”.

I understand people are busy but they had my parcel for 30+ hours. I would have had no idea they had it unless I went out looking at everyone’s driveways.

Was this rude of them?

Did you apologise for the inconvenience of your unwanted crap turning up at their house? Its not on them at all. They were disturbed by something that was being done on your behalf, I can't understand why you think they owe you an apology or are obliged to bring it to you.

Mcdhotchoc · 28/04/2026 18:06

Lol
We have people posting on Facebook saying "I've got a parcel for number 60. Are they on here?"
Well you know exactly where they are physically

Beeinalily · 28/04/2026 17:55

Not being unreasonable, but the neighbours might have been planning to put it through your letterbox when they were next out or going in your direction. The postman is the bad guy in this scenario.

MrsJeanLuc · 28/04/2026 17:54

Nopenott0day · 27/04/2026 18:37

The onus is on you to collect your parcel and thank your neighbour for keeping it safe.

I don't entirely agree with that.

You don't have to accept a parcel for someone else, you CAN say no. And if you do, then there's an implicit duty of care. It's only fair that you try and get it to the intended recipient in a reasonable timeframe.

Arlanymor · 28/04/2026 17:51

Maybe the Royal Mail should offer a Veruca Salt delivery service...

Lashesandlemonade · 28/04/2026 17:37

It was the next day. Maybe they were busy before then. You are really unreasonable

DrummondStick · 28/04/2026 17:22

FrostedCandyAngel · 27/04/2026 18:55

I had no idea where it was!

I was left no slip. No text message. Nothing.

I had to search up and down the street looking at peoples driveways that matched the photo on the tracking details.

That’s the fault of your delivery company. 30h is nothing.

CandidOchreShark · 28/04/2026 17:18

I work from home. Neighbours aware. Couriers etc aware. If I'm patient enough to put up with my work day being disrupted and taking your parcels in for you then that's my neighbourlyness done.

I'm NOT a delivery service. Come and pick up your parcel with a smile and a thank you.

Don't want to pick it up that's absolutely fine but please tell courier not to leave with me.

YABU

Nothingl3ft · 28/04/2026 13:55

Chocolatefreak · 28/04/2026 07:40

I think if someone doesn’t collect their wrongly delivered post they don’t necessarily know where exactly it’s been delivered. It was not a place that OP had had stuff delivered to before, hence she didn’t know where it was.

I just think as neighbours it’s basic decency to do these small things for one another. As OP said, they didn’t even apologise. Yes, it was only just over a day - but I’m surprised how many on here don’t think there’s a moral obligation to make an effort and pass it on.

It's not the neighbours responsibility to recognise and then correct RMs mistake, if I'm busy, on my way out to work, about to walk the dog, serve dinner, have a wee...... you know just living my life, and get handed a parcel I might not even look at it straight away, to realise it's not mine, to then trot off down the street to the correct address. I mean what's the 'correct' timescale here? Am I allowed to eat my dinner first?

Once I realised, how am I supposed to know that the postie has made a mistake, rather than they've left it with me and posted a card through the door?

You're working on the assumption that the neighbour knew it was a misdelivery, and were being deliberately awkward about it, and they couldn't have possibly thought a case of left with a neighbour that's in with a card telling the owner where to collect when they get it, which isn't uncommon.

It's really unreasonable to expect someone else to drop everything immediately to redeliver, and unrealistic in real life to expect someone to be handed a parcel and to know immediately if it's a misdelivery or has been left with a neighbour that's in, and to expect someone else's mail to be their instant and only priority.

SDTGisAnEvilWolefGenius · 28/04/2026 11:17

SouthernNights59 · 28/04/2026 07:26

What a strange system! No delivery business here would deliver something to a random neighbour if the recipient wasn't at home. And you are then supposed to just wander around trying to find who has it? Confused

Edited

The courier or Royal Mail person is supposed to put a card through the door, telling you where your parcel has been left, @SouthernNights59 - “You were out, so your parcel” has been left at No23”

Sadly this doesn’t always happen, so in this case, the OP was thinking her parcel hadn’t arrived yet, while her neighbour who’d taken in the parcel was assuming that the courier had put the card through so @FrostedCandyAngel knew where her parcel was. The fault lies with the courier for not notifying the OP where her parcel was.

400rider · 28/04/2026 08:08

Sounds like a catalogue of errors. Frustrating!

Royal Mail can’t read, neighbour can’t read, owner had to be a detective and do everyone’s job for them. By all means complain, but what will it achieve now?

I had a delivery of bird seed 25kg delivered to a building site. How the Evri driver climbed the security fence and took the photo of the front door surrounded by bricks beats me! I recognised the door, stuff had gone missing there before. It’s a mile away.
Funny, searching like yourself, it was no longer there and the builders were like “not my problem”. I know now unlike before (old man lived there) I will never see my delivery if it goes there, it’s now a bedsit building.

I have resolved to either not order by post, unless there’s no option and expect it to go missing.

I now add What3Words to my address line, that appears to be working atm.

Hoardasurass · 28/04/2026 08:07

Chocolatefreak · 28/04/2026 06:28

Obviously mistakes were made by the postman. But if you’re hanging into it you’re obstructing its delivery. I think in the case of official letters that’s considered an offence. In any case, I can’t believe so many on here absolutely refuse to think the neighbour should have shifted their arse and tried to make sure it got to its rightful owner.

Well you're wrong and honestly insane to think that the neighbours did anything wrong or have committed any sort of offence.
Stop being an entitled idiot and go collect your parcels yourself, your neighbours are not your personal delivery agents and the only lazy person is you

LiquoriceAllsorts2 · 28/04/2026 07:54

SouthernNights59 · 28/04/2026 07:26

What a strange system! No delivery business here would deliver something to a random neighbour if the recipient wasn't at home. And you are then supposed to just wander around trying to find who has it? Confused

Edited

Where are you?

LiquoriceAllsorts2 · 28/04/2026 07:53

Chocolatefreak · 28/04/2026 06:11

All of these comments are ridiculous. OP wasn’t told where it was and only discovered it due to her own sleuth work! The neighbours should have apologised profusely for hanging onto it for so long. Obviously the address was on it so they should have at least apologised. What is wrong with people!

But the neighbours didn’t know she didn’t know where it was and it wasn’t that long, maybe they’ve been busy/not been home

LordEmsworth · 28/04/2026 07:47

What a bastard, taking in your parcel and thinking they're doing you some sort of favour.

Next time message Royal Mail and tell them it's not been delivered, and make it their problem...

Likeabirdjoyfully · 28/04/2026 07:44

FrostedCandyAngel · 27/04/2026 20:22

Because the parcel fits through a letterbox.

It didn’t require a signature.

There was absolutely no reason or logic why it needed to be delivered 8 houses down.

I regularly have to do this. Couriers and Royal Mail make a lot if mistakes. People don't always get round to redelivering.

Chocolatefreak · 28/04/2026 07:40

Butchyrestingface · 28/04/2026 06:39

They’re not “obstructing” delivery. They’re keeping it safe until the owner turns up to collect. Your neighbours, esp those who live 8 door down and don’t even know you, aren’t your personal courier service!

It had only been just over a day since they’d taken it in too, not 3 weeks. They’d probably taken it in, left it to one side, then put it out of their mind.

i wouldn’t be taking anything in for someone again if I caught the slightest whiff that they thought I owed them an apology for not immediately trotting over to hand deliver the delivery I had kindly taken in for them!

I think if someone doesn’t collect their wrongly delivered post they don’t necessarily know where exactly it’s been delivered. It was not a place that OP had had stuff delivered to before, hence she didn’t know where it was.

I just think as neighbours it’s basic decency to do these small things for one another. As OP said, they didn’t even apologise. Yes, it was only just over a day - but I’m surprised how many on here don’t think there’s a moral obligation to make an effort and pass it on.

SouthernNights59 · 28/04/2026 07:26

What a strange system! No delivery business here would deliver something to a random neighbour if the recipient wasn't at home. And you are then supposed to just wander around trying to find who has it? Confused

TacticalFuckery · 28/04/2026 07:22

There clearly was a need to give proofi of delivery by taking a photo, as the postie did that and that pic enabled you to locate your parcel.

If I was your neighbour and I was snapped taking in a piece of post for my neighbour, I’d assume they’d been given a card to come and collect it.
i wouldn’t just pop it through their letterbox. As clearly the postie didn’t do just that. Perhaps for a reason.

Royal Mail offer so many subtly different services; tracked, photo proof of delivery, signed for. I wouldn’t know exactly what service was used and why. I would expect my neighbour to have been left a card and to come and get the piece of post from me at their convenience.

Happytaytos · 28/04/2026 06:48

The parcel company is at fault, not your neighbour. Your neighbour would have assumed the parcel company had told you where the parcel was. I don't see how you can't understand this? It's not your neighbours job to deliver it. It would have been nice if they did, but they're possibly busy people with enough going on. Blame the parcel company.

TappyGilmore · 28/04/2026 06:48

Hmmm 8 houses down is a bit of a distance. I live in a townhouse complex where parcels get delivered incorrectly all the time, so yes most of us would just take it to the correct house. I thought my neighbour directly opposite (so not across the street, just the other side of the driveway in the same complex) to be very rude last year for not bringing my parcel over. But in your case, 8 houses down is some way so I don’t think it’s overly rude of them.

Butchyrestingface · 28/04/2026 06:39

Chocolatefreak · 28/04/2026 06:28

Obviously mistakes were made by the postman. But if you’re hanging into it you’re obstructing its delivery. I think in the case of official letters that’s considered an offence. In any case, I can’t believe so many on here absolutely refuse to think the neighbour should have shifted their arse and tried to make sure it got to its rightful owner.

They’re not “obstructing” delivery. They’re keeping it safe until the owner turns up to collect. Your neighbours, esp those who live 8 door down and don’t even know you, aren’t your personal courier service!

It had only been just over a day since they’d taken it in too, not 3 weeks. They’d probably taken it in, left it to one side, then put it out of their mind.

i wouldn’t be taking anything in for someone again if I caught the slightest whiff that they thought I owed them an apology for not immediately trotting over to hand deliver the delivery I had kindly taken in for them!

Bumbumbumbumbum2026 · 28/04/2026 06:36

The neighbour shouldn’t have blindly accepted a parcel that wasn’t addressed to them, the number of delivery drivers that have tried to drop and run that I have had to call after because it’s not even my parcel!

youalright · 28/04/2026 06:31

Chocolatefreak · 28/04/2026 06:28

Obviously mistakes were made by the postman. But if you’re hanging into it you’re obstructing its delivery. I think in the case of official letters that’s considered an offence. In any case, I can’t believe so many on here absolutely refuse to think the neighbour should have shifted their arse and tried to make sure it got to its rightful owner.

Id assume since the neighbour hadn't come to collect it they where busy or not home

InfoSecInTheCity · 28/04/2026 06:30

I would have assumed that the delivery person had left a note saying where they had delivered it and I would have left it near the door waiting for you to come collect it. I wouldn’t be going and delivering the parcel though and I would t have apologised I’d have expected a ‘thanks for taking it in’.