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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to think it was rude they kept my misdelivered parcel?

412 replies

FrostedCandyAngel · 27/04/2026 18:33

Was expecting a parcel on Saturday. (Was a small package, in a padded envelope so could easily fit through letterbox, no signature required)

Didn’t get delivered. So I checked the tracking details online Sunday evening. Tracking details said it had been delivered at 09:30am Saturday. It had a photo of the delivery person handing it over. All you can see in the photo is the package, someone’s shoes and their driveway. Which had a particular unique pattern of paving.

It wasn’t my shoes, or my driveway.

I walked up and down my street trying the find the driveway. Found it. About 8 houses down.

Knocked on the door and luckily they answered. I said “Oh I’m just wondering if you have a parcel for number 60 please”. They said yes, and gave it me. No “sorry I was going to bring it round/post it through your letter box”.

I understand people are busy but they had my parcel for 30+ hours. I would have had no idea they had it unless I went out looking at everyone’s driveways.

Was this rude of them?

OP posts:
Itsnotallaboutyoulikeyouthink · 28/04/2026 22:30

Your package your responsibility. This is why I avoid taking them in.

Sheepsmellnice · 28/04/2026 22:23

It was the responsibility of the courier to let you know where they had left the parcel. How did the person they delivered it to know you hadn't been informed?
If I took a parcel in for someone 8 doors away I would expect them to fetch it.

SelfProclaimedKingOfTheLemurs · 28/04/2026 22:18

Keeping it would mean they refused to hand it over when you asked. Incredibly dramatic!!
You have absolutely no idea their intentions just because they didn't apologise profusely and explain.
They possibly should have refused it at the time of delivery as if wasn't for them but again we don't know what was going on at the time and they may just not have noticed.

They didn't open it, they didn't keep it.. Get over it you got your package. This didn't need a thread.

Blipette · 28/04/2026 22:17

You’ve no idea what’s going on in that house, whoever took the package might have assumed it was for someone else in the house and never even looked at the name on it and left it sitting on the side.

SouthernNights59 · 28/04/2026 22:10

SDTGisAnEvilWolefGenius · 28/04/2026 11:17

The courier or Royal Mail person is supposed to put a card through the door, telling you where your parcel has been left, @SouthernNights59 - “You were out, so your parcel” has been left at No23”

Sadly this doesn’t always happen, so in this case, the OP was thinking her parcel hadn’t arrived yet, while her neighbour who’d taken in the parcel was assuming that the courier had put the card through so @FrostedCandyAngel knew where her parcel was. The fault lies with the courier for not notifying the OP where her parcel was.

I now get that the courier should have left a card, but here they just wouldn't leave a parcel with a neighbour at all (unless there were instructions to do so). The card left here would instruct you to collect the parcel from an actual designated business where undelivered parcels are kept (or they would just leave the parcel on the doorstep, which is what I get done with mine, although obviously we have different styles of housing here and it's generally safer to leave a parcel).

SouthernNights59 · 28/04/2026 22:04

LiquoriceAllsorts2 · 28/04/2026 07:54

Where are you?

Not in the UK

Happytaytos · 28/04/2026 22:02

FrostedCandyAngel · 28/04/2026 21:36

I didn’t get a card through my door though.

If the postie was able to post a card through my door, he/she would have been able to post the enveloped parcel through my door.

How did the neighbours know you didn't get a card?

This is such a tit for tat situation. The ONLY person in the wrong is Royal Mail.

Snooks1971 · 28/04/2026 22:02

Bbq1 · 28/04/2026 21:51

She didn't have to knock on 32 doors, just look at driveways. That's not difficult.

But… she shouldn’t have to look at driveways? Why should she need to look at driveways (you said it’s not that difficult) when she’s paid for delivery to her house (that was delivered 8 doors away). Baffled why you think this is an acceptable delivery @Bbq1

REDB99 · 28/04/2026 22:01

FrostedCandyAngel · 27/04/2026 18:55

I had no idea where it was!

I was left no slip. No text message. Nothing.

I had to search up and down the street looking at peoples driveways that matched the photo on the tracking details.

But how were they supposed to know you hadn’t been left a card saying which house it was at? They haven’t done anything wrong. Stop being so dramatic about a non-event.

Laura95167 · 28/04/2026 21:52

FrostedCandyAngel · 28/04/2026 20:37

Wow
It was posted through some random door
The delivery person is completely at fault unless it was incorrectly addressed .

The thing is, it wasn’t even posted through their door.

I’m assuming the “neighbour” was already in his front garden when the postie arrived. As the photo on the delivery confirmation shows the postie handing over the parcel to another man, as on the photo you can see my parcel (with my full correct address on) and then the man’s jeans and shoes stood on his driveway.

I don’t know the guy, but he was in his late 20’s/early 30’s. Him and another person were sat in the lounge watching TV when I knocked on their door. (Could see clearly through the window).

Obviously I don’t know their circumstances, absolutely they may have disabilities and could be unable to walk down the road.

However, I was just annoyed - more at Royal Mail for being careless. And at the “neighbour” for not looking at the package and saying “Oh actual mate! This is the wrong house, number 60 is further down”. It could have been rectified in seconds but I had to search up and down the road.

Anyway, happy to be called unreasonable! Cheers all.

YABVU. The entitlement.

The neighbour owes you nothing. They may have not realised it was yours til the postie left, they may have thought you got a card, they may have been busy and your parcel not appraised assessed and prioritised by them 🤷🏼‍♀️

Your parcel your problem. Posties responsibility but not neighbours.

Their job isnt to sort your mail. Your OP title implied theyd refused to give it back.

You literally realised the parcel was at a neighbour's, walked 8 doors, knocked and immediately recieved your parcel. No problem.

ThisBlondeGirl · 28/04/2026 21:52

Just my 2 cents 🌸

Personally, I think this is only the fault of the delivery company.

I know that if I were you, I too would be overwhelmed and worry when I realised my parcel had been delivered somewhere else & especially if I didn’t recognise where it had been left.
(Once, we had a Hello Fresh delivered to us 5 days later by a neighbour who lived over a mile away who realised it had been left in his garden 🤣 - of course we were grateful he delivered it to us, but obviously couldn’t eat it & we never would’ve found it in a million years so we complained to DPD)

So can totally understand your frustration.

That being said, I don’t think the neighbour is rude or has done anything wrong. They probably assumed you had been given a slip. I would’ve assumed that.

They also didn’t know when you would be home to receive it back and they might have thought it was too fragile to be posted through the letterbox. (If the parcel delivery company didn’t want to post it, my logical brain would tell me not to post it either as there must’ve been a reason why the professional deliverer didn’t want to😅)

I never know the etiquette for things like this either so I genuinely don’t think they would’ve done the opposite of what you wanted on purpose or to be rude. I think we are all just busy, stressed out with our own lives and problems, trying our best to handle things as best we can. Especially unexpected things like that when we didn’t know a random parcel would arrive for a neighbour. (I’m autistic and if I’m having a stressful day I can’t even cope with opening my own parcels let alone knowing what to do with someone else’s 🤣)

I would take it up with the delivery company so that it doesn’t happen again to you!

Sorry that happened & it stressed you out! 🌸

Bbq1 · 28/04/2026 21:51

Snooks1971 · 27/04/2026 18:45

Ok! Not a NDN then! 8 houses down or up your road, over the road or on your side means checking with a lot of neighbours when you don’t know where it’s been delivered…being pedantic then that’s up to 32 houses (neighbours) to knock and check.

She didn't have to knock on 32 doors, just look at driveways. That's not difficult.

Laura95167 · 28/04/2026 21:45

FrostedCandyAngel · 28/04/2026 21:36

I didn’t get a card through my door though.

If the postie was able to post a card through my door, he/she would have been able to post the enveloped parcel through my door.

Thats posties fault not the neighbours

How's the neighbour meant to know you didnt get a card or why postie didnt post it

Laura95167 · 28/04/2026 21:44

If i take a neighbours parcel Im doing them a favour securing it and ensuring its not abandoned somewhere it could be stolen or rained on or returned to a depo. My house will be closer for the person

That doesnt make me their postman.

Id expect the postie to leave them a note and they can retrieve it at their pleasure. I wouldnt think it was my job to reunite the parcel and my neighbour YABU

FrostedCandyAngel · 28/04/2026 21:36

ForeverTheOptomist · 28/04/2026 21:29

No probably not rude. The delivery person may have told them that he'd put a card through your door with the info. I think that that's what they usually do?

I didn’t get a card through my door though.

If the postie was able to post a card through my door, he/she would have been able to post the enveloped parcel through my door.

OP posts:
ForeverTheOptomist · 28/04/2026 21:29

No probably not rude. The delivery person may have told them that he'd put a card through your door with the info. I think that that's what they usually do?

Lbet · 28/04/2026 21:25

FrostedCandyAngel · 27/04/2026 18:55

I had no idea where it was!

I was left no slip. No text message. Nothing.

I had to search up and down the street looking at peoples driveways that matched the photo on the tracking details.

How terrible of these neighbours to not take up their time in delivering your parcel to you after they so kindly took it in for you.
aTotally understand your frustration….Not!
You got your parcel do job done.

Spookyspaghetti · 28/04/2026 21:20

FrostedCandyAngel · 27/04/2026 20:40

you say we're all horrible inconsiderate people.

Please direct quote where I have said you are all horrible inconsiderate people.

Agh, one of those threads where the op is unreasonable, is told they are unreasonable, then only becomes increasingly unreasonable in their attempts to prove how totally chilled out and normal they are. It’s been a hot minute.

FrostedCandyAngel · 28/04/2026 21:16

Watdidusay · 28/04/2026 21:00

So they're supposed to come knocking on your door every few hours until you're available to receive the parcel?

No. No knocking involved. They could have just simply posted it through my letter box.

OP posts:
Fizzy89 · 28/04/2026 21:14

We work from home and as such used to get SO many parcels through for my old neighbour, especially at Christmas time. Once I had 4 parcels waiting for a neighbour, all delivered separately on the same day.

I haven't the time to be nipping out every few hours to drop something off. I will do if I'm going out anyway but otherwise they can come to me.

On the flip side, the same neighbour took in a parcel for us despite delivery instructions saying to leave in front porch if out (I was in the shower) and then went away for the weekend! It was something I'd paid extra for next day delivery. I was so annoyed 😆

They've moved now, I'm not sad about it.

sat morning to sunday evening is nothing, you don't know what they could have had on.

NoisyMonster678 · 28/04/2026 21:08

It is illegal for the person who erroneously recieves a missdelivered parcel to keep hold of it.

My idiot nieghbours do this all the time.

ThatLemonBee · 28/04/2026 21:04

You are being entitled , they where not rude , they don’t work for you .

AInightingale · 28/04/2026 21:02

I don't think you're being unreasonable at all, I live in Northern Ireland and people tend to be different here. I was getting off a bus one day and one of my neighbours was walking past and started waving at me -'I've got your parcel from this morning, I'm going to the shop now but I'll bring it straight over when I get back.' Kinda depressing that elsewhere in the Uk neighbours are unfriendly unhelpful bastards who hold on to a parcel for a day and a half.

Watdidusay · 28/04/2026 21:00

FrostedCandyAngel · 27/04/2026 18:33

Was expecting a parcel on Saturday. (Was a small package, in a padded envelope so could easily fit through letterbox, no signature required)

Didn’t get delivered. So I checked the tracking details online Sunday evening. Tracking details said it had been delivered at 09:30am Saturday. It had a photo of the delivery person handing it over. All you can see in the photo is the package, someone’s shoes and their driveway. Which had a particular unique pattern of paving.

It wasn’t my shoes, or my driveway.

I walked up and down my street trying the find the driveway. Found it. About 8 houses down.

Knocked on the door and luckily they answered. I said “Oh I’m just wondering if you have a parcel for number 60 please”. They said yes, and gave it me. No “sorry I was going to bring it round/post it through your letter box”.

I understand people are busy but they had my parcel for 30+ hours. I would have had no idea they had it unless I went out looking at everyone’s driveways.

Was this rude of them?

So they're supposed to come knocking on your door every few hours until you're available to receive the parcel?

GiggleWiggle246 · 28/04/2026 20:58

I lived in apartment blocks, all different names. A couple received 2 of my parcels (same door number) and kept them for 5 days. They notified the concierge who had to call me and tell me to collect. I’d not received a delivery note or anything. They knew where I lived but sat with them for 5 days whilst I was chasing the parcels around. Consideration would have been to knock on my door but they complained to concierge that I’d not been to collect..when I didn’t even know they were there!