Was I right to complain and would you be worried?

I was a delivery driver for papa johns and yes the job is very stressful, especially when it’s a popular branch. The store I worked at had so many orders they couldn’t keep up with and sometimes wouldn’t even start preparing to cook the food until 45 mins - hour after the orders come in. I would be given 5/6 deliveries to take out at once and I’d be told to deliver closest to furthest, regardless of who ordered first. The majority of the time customers would be abusive because on their app it would say “Out for delivery” 45 mins prior to me turning up when in fact the food was only just cooked 10 mins prior. Sometimes customers would ask you to wait while they unpacked all the food on the doorstep to check the temperature or ask you to wait while they phoned the store, refusing to acknowledge they are further holding me up or that all I do is take the bags when given and deliver. I had no input in the food making process or the way the business is run. I didn’t have their food sat in my car for an hour like the app said. It’s a tactic that food places check the food off as out for delivery just to stop customers phoning in constantly. He was probably frustrated because he’s now going to be even more late for the next deliveries and receive a ton of abuse. I am a woman by the way and would get really pissed of sometimes if I couldn’t find a house. It’s really helpful if you put clear directions on where it says “delivery instructions” when you order, this shows up on the receipt that we keep for mileage. It would state in big bold letters on the receipt “Gate code 5590” instead of pulling up and having to mess around calling asking for the codes to get onto the land and then they don’t answer for 2/3 attempts or “The brown house at the very bottom past the camper van” it makes the job so much less stressful all round.

He also doesn't know that you were a lone adult - you are just the person who made the order and answered the door.

He was frustrated because he was under pressure to deliver to you. You know your house is hard to find so he had a reason for this. But he won't be ruminating about you or angry to get a complaint / bad review. He knows what happened. And it's probably something that does happen from time to time, maybe frequently. He's not going to come back for 'revenge', he'll probably not even be thinking about it once his shift is over.

It sounds like you need some help with your anxiety though.

You are clearly an anxious person so you probably know you were catastrophising when you were thinking he would come back and do something to you, but I feel a bit bad for the poor bloke.

It sounds like he was getting frustrated at not being able to find your address when he has other deliveries to make in a short time frame. He shouldn’t have reacted in a way that made you scared but he’s only human trying to do a job in a timely manner.

You’ve made him sound like a creep to his employer by telling them that you’re frightened he will do something to you, which suggests to them that he was acting way beyond just being a bit annoyed. I hope he doesn’t get seriously reprimanded for it if his employer thinks he’s deliberately threatening or intimidating lone female customers in their homes.

Exactly.

He was unnecessarily aggressive and she was right to complain.

Some people on here need to expect better and do better.

Not to be aggressive and not to speed

This.

Why is everyone so sure that OP is overreacting, and that the driver was ‘doing absolutely nothing wrong’? We weren’t there but OP was and she says he was furious. Have you never seen a furious person before? It is scary and it is not the right-minded way to go about a pizza delivery. The OP says that he sped down the lane so fast that it was scary and dangerous- can you not imagine someone doing that? Not just driving fast, but boy-racer dangerous loud speed. That is scary.

Maybe OP is overreacting but if we how can everyone be so sure that the poor driver was just doing his job and that it’s not a big deal?

I obviously don’t know OP’s house but, again, it is not difficult to imagine from her description that she lives in the countryside. She has her house and a view of the road in the distance. She can see him from a distance driving up and down the road. With two children in the house she is right to trust her instincts and stay as close to them as she feels is right.

Whatthreewords or maybe put a sign up etc etc is helpful advice but you don’t need to imply that the OP is entirely at fault for another persons entirely unacceptable behaviour because she has never has this problem before and doesn’t have a sign down the end of her lane.

Learn what? just because a women works themseves up and chooses to decide a man is a danger does not mean they are, he does not need to learn anything

Yes it does.

He was just behind with the delivery because it took him a long time to find you but he didn't really do anything wrong or to warrant your reaction.

Sorry you're getting such shitty comments.

YANBU at all. That was aggressive and I can see how a lone woman could feel intimidated.

He won't come back, it's not worth it but hopefully he will learn.

Hope you're ok

People can blame anxiety or what other mental health issues all they like, that may explain how they feel but to complain when someone is not doing anything wrong crosses a line

It's clear there are a lot of people here who don't have anxiety or understand that logic doesn't always penetrate it. OP, I also have anxiety (severe enough to be counted as a disability) and once you spiral, it doesn't matter how much you tell yourself it's just those horrible chemicals rushing around your brain - it's a horrible feeling.

Has this happened with other delivery services? I know you mentioned amazon is OK. I would suggest investing in a ring doorbell for peace of mind. I have one and I find it makes me feel a bit more secure and very handy to see who's at the door (often to avoid chuggers and the like!)

He shouldn't have sped down down the driveway for sure, but everything else you say is a complete overreaction.

A lot of people cant be bothered to put up a plate saying "Rose Cottage" or "27 Acacia Lane."

They only see delivery drivers who have managed to find it, and are oblivious to the difficulty.

So ambulances and delivery drivers look at bins. People mark them because it's the homeowner who is inconvenienced when a bin is misplaced or stolen.

Get a sign.

I suggest you keep away from ordering foid to your house. You can't manage, you literally saw the lost driver driving around, could you not have helped him, flash a torch or something. Even directed him. I wouldnt be suprised if the pizza place you used are too busy to go anywhere near you, you sound a waste of time. How much did you tip?

I would have thoguth bit odd and rude and no more about it, anything can be anything you want it to be if you choose it to be

Peronally if I felt this intense over it I would be seeking help for that mindset

He sounds like a guy who is very frustrated by loss of time efficiency.

If he was going to attack you, he would have done it there and then to prevent further time loss and it was also when he was most annoyed!

It was unpleasant encounter but you are getting anxiety take over and are overreacting significantly.

You sound a bit useless! Grab the kids who are awake and walk down the drive to help him out!

He was rude, not aggressive. God knows what you said to the other employee for her to ask if you are ok.

Could you not have used What 3 Words to direct him?

I agree it sounds like you are spiralling but why would he come back and cause trouble for you? He was stressed, he possibly had other deliveries to make in a set period of time.

I used to live somewhere which wasn’t remote but the address was one road but the location was actually on the road behind (converted into flats) (before the invention of What 3 Words) and had to accept I couldn’t have deliveries.

Could you not have said "you've just passed it, I'm on the left" one of the times you saw him going back and forth?

Gently OP, don’t be a wimp. It’ll be fine. I do think you could have stepped out of the house and waved him over, just to make his life a bit easier.

Despite his tone etc I think I would have apologised profusely in an attempt to calm him down then make sure I didnt order another pizza delivery for quite a while.

I don't think there will be any repercussions so probably best to forget about it.

If the whole event is giving you anxiety you could phone the branch again & let them know you reacted due to feeling exhausted with work & children & to let the the delivery guy know you appreciate him making the delivery despite the stress of trying to find the property.

i don’t think he’s planning to come back and ‘get’ you- you don’t hear of that sort of thing happening at all. Whilst his attitude may have been (was) poor- you also seem to be catastrophising a situation which really doesn’t need to be. Your children wouldn’t be playing in the driveway in the dark with a pizza order enroute, the shop will talk to him about not being frustrated/ short with customers and everyone will move on with their day.

😂😂😂. Stop it, poor guy had a stressful delivery and is now getting accused of all sorts on a mumsnet thread. The details on this are super outing so hope he sees it and has a good giggle. Maybe get frozen pizza in for the nights you are alone