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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Was I right to complain and would you be worried?

233 replies

Wooorid · 20/04/2026 20:56

Just had a delivery driver from Dominos unable
to find our house (village but not the easiest to find, though Amazon manages fine!). They called my phone and were clearly stressed,
I could see them going back and forth every few minutes while on the phone but because of how far we are from the main road I couldn’t go out (dc at home). He started raising his voice saying ‘im on ‘green’ lane!’ Almost angry over and over.

I felt really intimidated. He didn’t say anything to make me feel like that it was just the tone and then general way the conversation was. He must have then realised where it was and hung up, then absolutely raced down our drive, I thought he was going to hit the house. When I opened the door he pushed the pizza to me and didn’t say a word then drove off again reversing at high speed. I was on the phone to the dominos place literally at the time he arrived as they had called me to say their driver couldn’t find where we are. She could tell I was shocked when he turned up and was probing to ask if I was ok, I said I was quite shocked and wasn’t really sure what had just happened and that their are kids often playing and his speed in particular really scared me.

She said she would feed it back to him (no pun intended). I then said I didn’t want her to do that and didn’t want a fuss made as I was worried he would come back and do something awful to us. I have anxiety. Anyway she said she had a duty to feed it back to him and she apologised, she was very nice.

I feel really shaken up. For context I am often alone at home with small small children as DH often late at work and we are down a dark ish lane by the village. I am probably overthinking but I feel terrible for even admitting what he had done as he was obviously having a shit night and on next to no pay and no I am also worried I’ve unintentionally riled him up. I ordered food in as I was stressed with work and now this has just made me more stressed!

OP posts:
Dearover · 20/04/2026 21:03

He was probably worried if he gets paid per delivery and might have had others to do which were going cold.

Most people are perfectly nice, normal and doing their job. You would have to be a bit weird to move from having a bad day at work to starting a full blown vendetta with a random customer because their address wasn't obvious.

Could you make your address clearer from the road or use What3Words?

Wooorid · 20/04/2026 21:02

ToKittyornottoKitty · 20/04/2026 21:01

Suggesting you think he may come back and do something awful to you suggests you think that!

@ToKittyornottoKitty oh sorry I see. Well maybe but he just seemed furious when he arrived.

OP posts:
Sirzy · 20/04/2026 21:02

For future times get the what 3 words app then if people can’t find the house you can easily direct them. You could even put them on the order in the special requests type box.

ToKittyornottoKitty · 20/04/2026 21:01

Wooorid · 20/04/2026 21:00

@ToKittyornottoKitty sorry I don’t understand your post. I didn’t say he was a bad person?

Suggesting you think he may come back and do something awful to you suggests you think that!

Wooorid · 20/04/2026 21:01

Blimms · 20/04/2026 20:59

I think you’re spiralling. I’m not judging you, I’m prone to it too.
he is not going to come back and do something to you because of bad feedback.

@Blimms it’s not unheard of though!

OP posts:
Wooorid · 20/04/2026 21:00

ToKittyornottoKitty · 20/04/2026 20:58

Your reaction is really over the top. He was rude as he was stressed and was probably worried his boss would accuse him of messing around as he wad
gone for so long. There is literally nothing to suggest he’s a bad person

@ToKittyornottoKitty sorry I don’t understand your post. I didn’t say he was a bad person?

OP posts:
Blimms · 20/04/2026 20:59

I think you’re spiralling. I’m not judging you, I’m prone to it too.
he is not going to come back and do something to you because of bad feedback.

ToKittyornottoKitty · 20/04/2026 20:58

Your reaction is really over the top. He was rude as he was stressed and was probably worried his boss would accuse him of messing around as he wad
gone for so long. There is literally nothing to suggest he’s a bad person