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To think that Vinted is a lawless scam ?

27 replies

Thistooshallpass. · 20/04/2026 15:24

I have sold an item on Vinted and the seller claimed part of it was missing - it wasn’t it was in the parcel . Vinted answer was for her to keep the item and get a refund .
Today I have bought something on Vinted .. the item is missing parts . Asked the buyer and they said yes it was missing those parts - so I can return . But I have to return at my expense! For an item that is not as described and useless .
Vinted answer - return it at your cost .
So whatever your problem is and no matter how much evidence you provide Vinted provides no protection ?
There is no escalation process and all answers are met with basically it’s your problem!

OP posts:
JMSA · 20/04/2026 16:01

I love Vinted and buy lots on there, mostly without issue.
However I did have one infuriating experience, when I bought a pair of expensive leggings. The seller described them as being in very good condition, but with a few loose threads. Fine, I thought, I can snip them off.
Turns out that they were full of holes. This apparently means the same thing as loose threads! I had to send them back at my own expense and was raging! Sellers get to decide if they cough up for the return or not, and it’s extremely unfair on an innocent buyer.
In hindsight, I ought to have kept them for the satisfaction of leaving a bad review!
YANBU.

Mumstheword1983 · 20/04/2026 15:59

Hi,

It's very difficult to know which way Vinted is going to go. I take photos of everything before posting, during wrapping and at the post office. It's tedious but it works. If anyone ever raises an issue I immediately offer to take the item back and cover the postage. Vinted will then not refund them. 99% of the time they are at it and of course don't return the item so you then get paid 48 hours later. This has never not worked for me. As soon as an issue is raised I write on the chat if you are not happy with the item I will pay for the return. This pretty much stops it in its tracks. I once had someone agree and send it back. I relisted and sold it again and they got a refund. I lost 2.50 in postage. No big deal. Stick with it I've had some absolute bargains.

When you are the buyer, only buy from someone with perfect feedback. Unfortunately these things happen but it's few and far between I have bought and sold hundreds of items and only had the odd issue.

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