Think twice before staying alone in a Travelodge

Exactly. It’s only ever the bottom line of profit n loss that matters to companies.

Yeah the attack happened in December 2022 and it’s only now they are changing things? That’s insulting to the victim.
No reply from my MP yet

Fixed it for them..
" We changed our policy immediately upon discovering that it was going to affect our bottom line through reputational damage and reduced bookings once everyone realised we weren't fussed about keeping them safe"

Indeed - the article says Travelodge claim they made "immediate changes". The incident was almost FOUR years ago!

It's disgraceful that given it's been over three years since the attack and Travelodge are only just taking action. I'm sure nothing would have changed without the court case publicity and the two MPs not letting it go.

I've been thinking about the victim too, having this hanging over her for over three years. Not sure what the right word is, but I hope she can feel some sort of 'justice' is finally being served and knows so many people are angry about this.

I mean a day late and a dollar short.

They still don't get it do they? He could have killed her. And the most worrying aspect it they just don't seem to have considered this at all.

It all seems like an arse covering exercise now. I stand by my personal boycott.

I wouldn't mind betting the only thing that pushed them to take this seriously was lost bookings. Absolutely appalling that it's apparently taken them this long to act.

I’ve also emailed my MP. Bit of a useless twat who is never seen near the constituency (no not Nigel) but let’s see what happens.

https://www.theguardian.com/money/2026/mar/09/consumer-champions-travelodge-turned-away-vulnerable-women-late-at-night
unsure how to add a link, but Travelodge article today on The Guardian. Why is it that companies are unable to explain their actions in a way that makes sense?

Not here but I was on holiday last year and the hotel muddled the bookings. They gave me a key to an already occupied room and then when I went down to tell them the person on reception came with me to another room which was also occupied! I put bags in front of my door that night.

I think women ARE alert to the dangers. One thing we shouldn't have to be alert to are the dangers of having a hotel give out extra keys to your room to rapists.

And on This Morning an MP talked about it at length. This will help alert people to the dangers of being alone in a hotel.
I have always thought the long, empty corridors are potentially dangerous too, and they should all have CCTV.

On BBC news now. Glad it has gained traction.

TBH I think it's a red herring. If one person books a room nobody should be given a key, no matter how well they know the person
Oh, I know, I don't disagree. I meant I find that exceedingly thin as a justification, not that other justifications are fine.

I suppose it's possible that he could have shown them a message from someone who has the same first name - after all how many people do you have in your phone as their full contact details? Or he could have just changed the contact name of someone else to her name, so all the messages who were originally from 'Amy' would have looked like they were from 'Sarah' or whatever. Or he could have a spare phone/work phone, added that as a contact and sent a fake message saying 'come up to my room.'

Or they could be lying out their arses and there were no text messages.

TBH I think it's a red herring. If one person books a room nobody should be given a key, no matter how well they know the person. A woman escaping DV might go to a hotel, obviously her partner would have more than a few text messages from her and would know all her other details - he still shouldn't be allowed in without checking with her that she wants him there! It's so stupid because if someone has their phone and the person's phone number then surely it's much easier to say 'Well give them a ring and ask them to let you in, then!'

There are so many security risks - as pp have said he could have murdered her, but (although not as serious as what did happen) - if they're letting people have keys solely on the basis of knowing their name anyone could access the room while someone is out and steal all their stuff as well. So not even a woman/lone traveller risk but a risk to anybody.

Thanks for sharing @TheWeeDonkeyFella

What a shit reply.

I will definitely be thinking twice about booking with them until they buck their ideas up.

Oh thank you, that's very thoughtful of you. Yes please I'd love a recommendation for Naples. In fact I was going to base myself there for a few days and then move on to Salerno for the Greek temples at Paestum!

Naples gets a bad rep but I think it looks amazing, busy, a bit chaotic and full of life! - Obviously the noise won't bother ME 😊

Thank you so much again.

Spot on @TheAutumnCrow, I can't imagine many men check they've packed a door stop when heading off on a solo trip or considering which is the heaviest moveable chair to stick behind a hotel room door.

Hopefully something good now will come out of these terrible experiences.

I think the bottom line is that Travelodge are so cheap they know they can fill their hotels even with bad PR, so why bother trying?

Thanks, @TheWeeDonkeyFella. Funny how it’s predominantly women getting hurt by Travelodge’s and other hotels’ practices, isn’t it? I hope something comes of this.

I think a lot of women have horror stories about unsafe hotels.

When I've had issues with my room, (holiday inn or premier Inn) they ask for other details. Always room number, my name and depending on the issue, first line of my address

I’ve just read that article, @ThatAgileLimeCat, and it’s bloody unbelievable that Travelodge wouldn’t accept any of the photo ID that the young women did have with them, nor would it accept the mother’s offer to scan and send their passport ID pages.

Did everyone here know that Travelodge can demand to see your passport or driving licence before it lets you stay, even if you’ve booked and paid in advance? I didn’t.

As the journalist says, Travelodge needs to make this clear at the point of booking.