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Think twice before staying alone in a Travelodge

265 replies

MeridianB · 06/03/2026 07:37

Just seen this on BBC:
How Travelodge in Maidenhead gave sex attacker key to woman's room - BBC News

I did search to see if anyone had already posted - apologies for any duplication.

Such an awful thing to happen and such a stunningly bad response from Travelodge - no accountability, no transparency of their security procedures, no apology.

Kyran Smith mugshot. He has dark hair and dark stubble.

How Travelodge in Maidenhead gave sex attacker key to woman's room

The woman, who woke to find Kyran Smith sexually assaulting her, branded a £30 reward offer "insulting".

https://www.bbc.co.uk/news/articles/c3v77w5d437o

OP posts:
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11
Hoardasurass · 06/03/2026 08:29

WateringCans · 06/03/2026 07:58

I read this too. I can’t believe Travelodge’s response - they followed protocol and did nothing wrong ?

I can’t believe they won’t back track on this now and change their protocols.

i am very sorry for the victim.

They cant back down and admit that they are directly responsible for allowing her sex attacked access to her because they are most likely being sued and if not will be soon, after their insulting £30 offer of compensation.
This is not going to go away for them and its going to cost them a fortune in compensation and legal fees. However they haven't thought through the PR disaster that claiming mearly knowing the name of the victim is enough to pass their security checks to allow any Tom, Dick or Harry access to sleeping victims in a locked hotel room.

purpleme12 · 06/03/2026 08:10

It is making me think if I should stay in one yes

purpleme12 · 06/03/2026 08:10

Wow

I don't quite know what to say to this

This is worrying

MrsBennetsPoorNervesAreBack · 06/03/2026 08:08

WateringCans · 06/03/2026 07:58

I read this too. I can’t believe Travelodge’s response - they followed protocol and did nothing wrong ?

I can’t believe they won’t back track on this now and change their protocols.

i am very sorry for the victim.

It is a total PR catastrophe for them.

ZenNudist · 06/03/2026 08:07

I will never stay in one again

All hotels need to take notice

How hard would it have been to take him to the room and check?

YorkshirePuddingsGreatestFan · 06/03/2026 08:03

That's awful. That poor woman deserves a better apology and more than £30 for going through that.

We arrived at a Travelodge once and there were travellers and Police on the grass opposite the hotel. On checking in, they said the Police were not going to be there all the time and Travelodge would not accept any responsibility if my car was damaged or stolen by the travellers. I was warned that cars of other hotel guests had been targeted.

I decided not to stay but they refused a refund as it wasn't their fault that the travellers were present.

Ended up paying a small fortune for an alternative hotel elsewhere.

PoorPhaedra · 06/03/2026 07:58

I stayed in Travelodge Kings Cross many years ago for work and the lock was broken on my door. I asked at reception but apparently there were no other rooms. Didn’t sleep much that night.

WateringCans · 06/03/2026 07:58

I read this too. I can’t believe Travelodge’s response - they followed protocol and did nothing wrong ?

I can’t believe they won’t back track on this now and change their protocols.

i am very sorry for the victim.

LadyBrendaLast · 06/03/2026 07:55

I saw this too. I travel with work solo and this is one chain I won't be using again. They handled it atrociously.

RufusLumleyImStandingNsoul · 06/03/2026 07:53

@mrbluebirdonmyshoulder that's creepy AF🤮

Lovesplasticstraws · 06/03/2026 07:53

Horrible situation. I have heard of Travelodge double allocating rooms before but nothing as bad as this. I actively avoid the chain. Staying anywhere, I do usually pile my luggage and anything else just inside the door. Thinking of adding a rubber door stop to my travel kit.

mrbluebirdonmyshoulder · 06/03/2026 07:52

Travelodge - the same company that my single 20 year old daughter was staying at one night when the night manager (who knew she checked in alone) knocked on her door at 2am in the morning with some excuse or other 😟

RufusLumleyImStandingNsoul · 06/03/2026 07:50

That was mindblowing and to offer £30 compensation what part of that would seem acceptable.
Travel lodge haven't covered themselves in glory still saying security procedures were followed as per company policy at the time.
The woman has to live with their fuck up and that of a predator.

MrsBennetsPoorNervesAreBack · 06/03/2026 07:48

That's unbelievable. Firstly that anyone would think it was even remotely appropriate to offer a paltry £30 refund by way of compensation to someone who had been sexually assaulted due to their security failures. And secondly, their statement that security protocols were followed...wtf??!

How on earth is it that travelodge isn't on a massive PR offensive here? They should be offering proper compensation to the woman and telling the media exactly what they're changing in their procedures to guarantee that this will never happen again.

I will certainly avoid staying at Travelodge again. Disgraceful.

EmpressaurusKitty · 06/03/2026 07:41

Bloody hell.

If I’m staying in a hotel & it’s not possible to manually lock the door from inside, I always put a chair in front of it. It might not stop someone getting in if they really wanted to but at least I’d be awake & screaming.

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