(preface this by saying I love my cleaner, she is here now and she is excellent)
but... I have noticed through the years, mainly on a local 'mums' facebook group (15k) members, some absolutely attitudey comments from independent cleaners. Saying people want it done cheaply, high workload, constant requests. Pay peanuts for work that you can’t or won’t do your self. Exploited and under-appreciated.
Compare their expectations of pay to a highly skilled job (like electrician), but in the same breath say that women could clean their own house if they could be arsed. Which is it?
Surely, there is a going rate and if you accept a job for a rate you are willing to work for, that's what you do.
Of course, no excuse for rudeness, but this cuts both ways. I wish women could appreciate the women they work for, and the women who work for them!