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Is my DS’s tutor being unreasonable

355 replies

PWPmum · 04/02/2026 08:39

My DS 11 who is in year 6 has a weekly tutor to help him prepare for his SATs and support his spelling. He is dyslexic. She insists on being paid at the beginning of the month with the sessions she will teach agreed in advance.
My DS is not well today. So I contacted the tutor to let her know he can’t do the lesson today and asked if we could roll the lesson over
she has replied saying as the cancellation is on the day and her time is booked out, there is no rolling over or refund.
But there will be no lesson today so part of me feels why should I pay?
She’s offered to teach him at the weekend but we’re busy then.
I’m not sure if I’m being unreasonable or not to push for the credit to go towards next month or not.

OP posts:
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Awkwardisfunny · 20/07/2026 21:39

cococlaudine · 04/02/2026 08:44

I get your son is ill- but she is now without funds that have been alloted due to your commitment. Is this not in her agreement?

if there is no financial consequence for same day cancellations, kids are ill/at football tournaments/granny is over from Portugal so no lesson this week all the time- and you can’t make a living off that. (I was a tutor)

She’s offered another slot at the weekend, you don’t want it

Ask if she can set your son some comprehensions or an extended writing task for when he’s perked up and then she can use some of your ‘paid time’ for her feedback and making

I wouldn't agree to that as a tutor. She already planned a lesson and isn't required to now do any further planning or adapting.

Gossipisgood · 17/02/2026 13:02

Of course you should still pay. You're not just paying for the lesson you're also paying for her time. She may have turned down other work to fit your Sons lesson in & therefore she needs paying for her time as she could've been earning elsewhere. Also if she's booked in advance she'll have an idea of her monthly income & will budget accordingly. Her outgoings won't change just because your circumstances do. She has offered an alternative time that suits her but you can't do that time. Again that's not her fault. How would you feel if you turned up to work & your boss said 'oh you're not needed today go home & we wont pay you?'

pealeaf477 · 15/02/2026 15:49

why does he need a tutor? He is in year 6 and is probably under enormous pressure at school. Give him a break!

Umidontknow · 09/02/2026 18:16

PWPmum · 04/02/2026 10:00

She only offered one time slot at the weekend which is when my DS has a sports club.
It just feels a bit off that she won’t credit the lesson into next month as I’ve recommended her to other people so she’s benefitted from that and one time she cancelled on the day as she was unwell and that time she did roll the credit over.

You aren't her bloody saviour and recommending her to a few of your buddies doesn't entitle you to a chunk of her wages or excuse your late payments.

somanychristmaslights · 08/02/2026 16:19

If you cancel, then she loses the money by rolling it over as she can’t get someone else in that slot. It’s his one of those things!

Tekknonan · 08/02/2026 16:16

PWPmum · 04/02/2026 10:00

She only offered one time slot at the weekend which is when my DS has a sports club.
It just feels a bit off that she won’t credit the lesson into next month as I’ve recommended her to other people so she’s benefitted from that and one time she cancelled on the day as she was unwell and that time she did roll the credit over.

Well, of course she did. It works both ways. She cancels at short notice, she rolls the session over. You cancel at short notice, you pay. It's standard with any system like this, and I'm struggling to understand why you think she is being unreasonable.

JoB1kenobi · 08/02/2026 16:06

PWPmum · 07/02/2026 19:55

In the end DS was still unwell so we had to miss the lesson today too.

Wow! Let’s hope your double rearrangements haven’t led her to cancelling plans and you still pay her. You’ll be lucky if she/he doesn’t drop you.

Elektra1 · 08/02/2026 15:27

This is completely normal. She can’t book in someone else at that time at such short notice. I see a PT once a week and pay in blocks for 10 sessions in advance. If I have to cancel on the day, that is charged. If I cancel with 24 hours’ notice, it can roll over. Perfectly reasonable.

My mother is a retired primary school teacher and dyslexia specialist. She is too soft to insist people pay in advance and is therefore constantly chasing parents for payment for sessions they’ve had, and gets cancelled on last minute as there is no consequence for doing so. It’s disrespectful of people’s time. I would never do this to someone whose time I was paying for.

Yakacm · 08/02/2026 14:21

I can see we’re OP is coming from, but yes they are being unreasonable. If you are wondered why the tutor demanded being paid up front, I think you’ve answered your own question, lol.

ParmaVioletTea · 08/02/2026 14:16

PWPmum · 08/02/2026 10:56

The lessons are paid for in advance at the beginning of the month. I was going to ask for the lesson to be credited against next month but in the end I didn’t.

I don’t know why you’re boasting about not ripping off an expert tutor.

Usernamenotav · 08/02/2026 13:54

Good! I hope you can now see how outrageous this all is.
If your tutor cancels then she would have to credit. Not if you cancel.

Umidontknow · 08/02/2026 13:53

PWPmum · 07/02/2026 19:55

In the end DS was still unwell so we had to miss the lesson today too.

So now you've messed up her weekend too instead of just excepting you had to pay for the session 🙄

Labelledelune · 08/02/2026 12:43

I can’t believe I’m even reading this.

SRGC15 · 08/02/2026 11:12

It usual to charge for a cancellation with less than 48 hours notice, she has offered an alternative, what more can she do? Are you this difficult with your son

PWPmum · 08/02/2026 10:56

Cosyblankets · 08/02/2026 09:25

Please tell me you paid for the session

The lessons are paid for in advance at the beginning of the month. I was going to ask for the lesson to be credited against next month but in the end I didn’t.

OP posts:
Cosyblankets · 08/02/2026 09:25

PWPmum · 07/02/2026 19:55

In the end DS was still unwell so we had to miss the lesson today too.

Please tell me you paid for the session

ParmaVioletTea · 08/02/2026 08:32

cantthinkofagoodusername1 · 07/02/2026 22:21

OP have you nothing to say about whether you have reflected on your behaviour and accepted that you are unreasonable? You have to be one of the most entitled people ever.

This.

Has @PWPmum come back yet to say she realises she was wrong? And has she apologised to the tutor for being difficult and entitled?

ForeverTheOptomist · 08/02/2026 02:03

Since the pandemic there has been a huge surge of totally entitled children and parents.

And parents should not only be conscious of the fact that time is key, but also that whilst their child is not attending lessons that yes, they should pay for, but that there are probably children waiting for a place.

Contracts. Stick to them.

LadyGAgain · 08/02/2026 01:16

You have got to be kidding OP? If not, entitlement on a whole new level. I fear for the future of humanity when I read about such insular thinking.

sittingonabeach · 08/02/2026 00:53

You do realise this is her livelihood and not just doing you a favour

ThriveAT · 08/02/2026 00:51

PWPmum · 07/02/2026 19:55

In the end DS was still unwell so we had to miss the lesson today too.

Just pay.

Kittylala · 08/02/2026 00:28

Don't be thick.

AquaLeader · 07/02/2026 23:43

'But there will be no lesson today so part of me feels why should I pay?'

You have cancelled on the day and feel you should not have to pay, even though the tutor offered an alternative time at the weekend.

The tutor had to ask you to pay a month in advance because she was tired of chasing you for payment after each lesson.

The tutor would be well advised to seek more reasonable customers.

novalia89 · 07/02/2026 23:29

PWPmum · 04/02/2026 08:39

My DS 11 who is in year 6 has a weekly tutor to help him prepare for his SATs and support his spelling. He is dyslexic. She insists on being paid at the beginning of the month with the sessions she will teach agreed in advance.
My DS is not well today. So I contacted the tutor to let her know he can’t do the lesson today and asked if we could roll the lesson over
she has replied saying as the cancellation is on the day and her time is booked out, there is no rolling over or refund.
But there will be no lesson today so part of me feels why should I pay?
She’s offered to teach him at the weekend but we’re busy then.
I’m not sure if I’m being unreasonable or not to push for the credit to go towards next month or not.

'But there will be no lesson today so part of me feels why should I pay?'

Because their time has been pre-booked and it's too late to find another source of income from the one they were expecting. This is standard practice.

'She’s offered to teach him at the weekend but we’re busy then.' This is MORE than fair, but it doesn't work for you. So your time is valuable, but the tutor's isn't?

theodoretrout · 07/02/2026 23:28

Private tutor here. One of the biggest headaches in this business are parents who think the entire universe revolves around and could conform to their personal arrangements.

From the way I was often treated, as in the OP's original message, I concluded that I was considered a kind of lackey or menial, and had to dance to the parent's tune because they were paying me. It's a modern version of a throwback to Victorian attitudes to hired helps and servants. 'Oh darling it's such an awful bore that tiffin is double booked with Clara's tutor. Please tell her that her services are not required today.'

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