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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To complain that my pizza wasn’t cut for me?

259 replies

YourBluntAnt · 21/11/2025 20:13

Spent £30 with Papa John’s. Love their pizzas. Special garlic sauce is amazing!

Anyway, they didn’t cut my pizza. AIBU to have complained through the Just Eat App?

Have been told by the cocky manager to consider buying a pizza cutter

Have them semi regularly as a treat and they’re always cut into slices, as most take away are!

H thinks I’m being silly.

Obviously this isn’t a world shattering issue, of course. But interested to see if I’m unreasonably unfair here to complain

OP posts:
Niktok · 22/11/2025 18:14

This can’t be serious?

Mumtobabyhavoc · 22/11/2025 18:13

Thepeopleversuswork · 22/11/2025 08:59

Good grief. If everyone constantly complained to businesses about everything that wasn’t exactly to their satisfaction no one would ever be able to do anything.

🙄
Maybe people would give proper service if more people complained when service was shit?

Trishyb10 · 22/11/2025 18:06

Priviliged,pampered princess, p rat, hope no one reports you when you make a tiny error, best of luck in the future…..

Isobel201 · 22/11/2025 17:52

YABU just cut it yourself, you got the correct pizza ordered? Drama over nothing.

GeorgeMichaelsCat · 22/11/2025 14:54

justalittlebitofrain · 22/11/2025 09:10

Yes, but this is Papa Johns. It’s barely pizza.

OP deliberately chose a shit option. It would be like going to Greggs and complaining that the cakes didn’t have cream in them.

It’s a spurious complaint, but the kind of people who order from places like this are the kind of people who could pick a fight in an empty room, so I’m sure they’re used to it.

I've occasionally ordered Papa John's, was always cut.

Titasaducksarse · 22/11/2025 09:52

youalright · 22/11/2025 06:09

Italian pizza is completely different to getting a papa John's or dominos. An Italian pizza would be eaten with a knife and fork. Do you eat a dominos with a knife and fork?

Having lived in Italy we'd only cut with knife and fork but use hands to eat.
I've never had a PJ and dominoes once...never to be repeated lol

Ivelostmyglasses · 22/11/2025 09:30

Ifailed · 21/11/2025 20:40

Just use your knife and fork like any adult would do to eat pizza.

Lol at everyone eating a shop made pizza in their own home giving someone else grief for being lazy. It is takeaway food. The idea is it is edible on the go. I don't think I have ever had a pizza wheel, scissors or knife and fork to hand when using a takeaway.

Nolongera · 22/11/2025 09:24

Thoughts and prayers OP, thoughts and prayers.

justalittlebitofrain · 22/11/2025 09:10

GeorgeMichaelsCat · 21/11/2025 20:20

I'd think any decent pizza place would cut their pizza. Like putting sauce or cheese it as standard.

Yes, but this is Papa Johns. It’s barely pizza.

OP deliberately chose a shit option. It would be like going to Greggs and complaining that the cakes didn’t have cream in them.

It’s a spurious complaint, but the kind of people who order from places like this are the kind of people who could pick a fight in an empty room, so I’m sure they’re used to it.

Thepeopleversuswork · 22/11/2025 08:59

Mumtobabyhavoc · 22/11/2025 05:10

Yes, of course you just cut your pizza.
But. The manager was out of line.
What a jerk.
Report them to the franchiser for poor service and the rudeness.

Edited

Good grief. If everyone constantly complained to businesses about everything that wasn’t exactly to their satisfaction no one would ever be able to do anything.

pestowithwalnuts · 22/11/2025 08:31

YourBluntAnt · 21/11/2025 20:13

Spent £30 with Papa John’s. Love their pizzas. Special garlic sauce is amazing!

Anyway, they didn’t cut my pizza. AIBU to have complained through the Just Eat App?

Have been told by the cocky manager to consider buying a pizza cutter

Have them semi regularly as a treat and they’re always cut into slices, as most take away are!

H thinks I’m being silly.

Obviously this isn’t a world shattering issue, of course. But interested to see if I’m unreasonably unfair here to complain

What are you ....5 ???
So it wasn't cut into slices....so what .
I bet it still tasted the same. And I bet you managed to eat it.
Fucks sake.....

HellsBalls · 22/11/2025 07:33

My local pizza delivery place only cut the pizza if you click the ‘cut pizza’ box.
They recommend not to cut delivered pizzas. Maybe so they don’t come apart while on route.

Anywherebuthere · 22/11/2025 07:17

Anywherebuthere · 21/11/2025 20:56

How would you cope with real problems?
Use a knife.

Someone mentioned 'ick'. Anyone who complains over uncut pizza would give me the ick. (Obviously not including anyone that was physically able to do that themselves)

Unable

Westfacing · 22/11/2025 06:09

I assumed from the thread title that the OP was being light-hearted... but no, she is serious!

youalright · 22/11/2025 06:09

Titasaducksarse · 22/11/2025 05:57

Please don't go to Italy and have pizza. You'll not cope with the disappointment that it's never pre cut.

Italian pizza is completely different to getting a papa John's or dominos. An Italian pizza would be eaten with a knife and fork. Do you eat a dominos with a knife and fork?

Titasaducksarse · 22/11/2025 05:57

Please don't go to Italy and have pizza. You'll not cope with the disappointment that it's never pre cut.

Mumtobabyhavoc · 22/11/2025 05:26

OonaStubbs · 22/11/2025 00:34

If you pay £30 for a pizza, it should be cut. If you wanted an uncut pizza you could buy one in the supermarket for a fraction of the cost.

Good point!

youalright · 22/11/2025 05:19

Ukkake · 22/11/2025 03:53

As others have said, get a life. If that’s all you have to worry about, you’re doing pretty well.

Who said thats all she's got to worry about

Mumtobabyhavoc · 22/11/2025 05:10

Yes, of course you just cut your pizza.
But. The manager was out of line.
What a jerk.
Report them to the franchiser for poor service and the rudeness.

BrokenWingsCantFly · 22/11/2025 04:32

Gettingdressed · 21/11/2025 21:04

I agree.

if I spend silly money on a pizza I want it edible from the sofa
i am not messing around with pizza wheels or scissors - as mentioned upthread! 🤯

Agree also

Pizza is the ultimate lazy takeaway. Order an Indian or Chinese and you got the effort of plating up and dishes to wash after. If paying premium prices for a pizza then I want it ready to go straight from the box.

Had this happen to me from dominos once years back. Was irritated, dont have a pizza cutter or scissors to didn't take just a few seconds to correct their error. Didn't complain though. Not much point as it was just an oversite in a busy service. Pizza was otherwise great.

I did complain about my order the time before last though, as they sent an entirely different pizza to the 1 i ordered. They give me a discount code for next time. As no replacement was offered I just had to eat what given, even though didn't like the toppings and ruined the taste even picking them off (jalapeños 🤢). Next time come around and they got it wrong again. Wrong sauce, wrong toppings. Didn't bother to complain, but won't order from them again

WiddlinDiddlin · 22/11/2025 04:06

I do like pizza managers response.

If I complained that my pizza wasn't cut, I would absolutely be told my delivery driver would be round to cut it up and asked if I wanted her to feed it to me ... airplane stylee...

I should probably stop ordering from where my sister works.

I did once mention (not as a complaint, just to my sister) that I had NOT recieved the promised chocolate sauce for the giant hot melty cookie-with-chocolate-sauce I had ordered.

Next time I ordered it I got a huge takeaway donner kebab sized tray full of chocolate sauce, triple wrapped in bags with 'is this enough sauce?' on it. Sarky sods.

Ukkake · 22/11/2025 03:53

As others have said, get a life. If that’s all you have to worry about, you’re doing pretty well.

Springtimehere · 22/11/2025 03:31

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines.

tuvamoodyson · 22/11/2025 03:04

#teammanager

OonaStubbs · 22/11/2025 00:34

If you pay £30 for a pizza, it should be cut. If you wanted an uncut pizza you could buy one in the supermarket for a fraction of the cost.