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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To complain that my pizza wasn’t cut for me?

259 replies

YourBluntAnt · 21/11/2025 20:13

Spent £30 with Papa John’s. Love their pizzas. Special garlic sauce is amazing!

Anyway, they didn’t cut my pizza. AIBU to have complained through the Just Eat App?

Have been told by the cocky manager to consider buying a pizza cutter

Have them semi regularly as a treat and they’re always cut into slices, as most take away are!

H thinks I’m being silly.

Obviously this isn’t a world shattering issue, of course. But interested to see if I’m unreasonably unfair here to complain

OP posts:
Blades2 · 23/11/2025 03:47

Mumtobabyhavoc · 23/11/2025 02:07

Not sure the "clear enough now?" Comment was necessary. 🙄

None of your reply to my initial comment was necessary.

OonaStubbs · 23/11/2025 02:47

It's not wrong to complain when something you've paid for isn't done properly. Yes it's a fairly minor issue. Yes it's a first world problem. But we live in the first world and pay first world prices for things. £30 for a pizza is a lot of money.

Mumtobabyhavoc · 23/11/2025 02:07

Blades2 · 22/11/2025 22:37

Total stretch on my comment.

Where did I say it’s beneath them? I didn’t,

where did I say they have better things to do? I didn’t.

what I did mean is, they’re young, and busy, and not cutting one sodding pizza isn’t the end of the world.

clear enough now?

Not sure the "clear enough now?" Comment was necessary. 🙄

Mistyglade · 22/11/2025 23:34

You’ve made me want pizza now damnit.

SemiRetiredLoveGoddeess · 22/11/2025 23:33

I don't buy pizzas from.places such as Domino's and Papa John's.

I think they are very overpriced and not that great.

You can get really good quality chilled and frozen pizzas from ALDI. But you have of course to cook them yourself in the oven.

However, l think you do have a point about the pizzas being cut into slices when they are delivered. Especially, when you have forked out £30 and they can be quite large.

I would have spoken to the Shop Manager as a suggestion to pass on to the staff.

Honestly, think the shop may have just forgot. Maybe very busy.

As for Pizza Cutters, I've had 3 over the years none of which have been any good. The last one was from Sainsbury, which you'd be lucky if it could cut through a blancmange. Or go through the skin on a rice pudding for that matter

Revert back to sturdy Kitchen Scissors ✂️..

Please posters do not send me details of where l can buy the latest funky, groovy, status symbol pizza cutters from. I know are all very sophisticated but the Kitchen Scissors are ample.

Thank You.

Lunde · 22/11/2025 23:10

Glube · 22/11/2025 22:48

You don’t need a pizza cutter, just use a knife. I get it’s annoying that you have to cut it yourself but it’s easy to resolve

I know - it takes 3 cuts with a breadknife to cut a pizza

Sometimes these threads seem like a parallel universe

Glube · 22/11/2025 22:48

You don’t need a pizza cutter, just use a knife. I get it’s annoying that you have to cut it yourself but it’s easy to resolve

Bushmillsbabe · 22/11/2025 22:40

Londonrach1 · 22/11/2025 21:44

Scissors ..only way to cut pizza

Why am I only hearing about this idea now 🤣. I have spent many years battling to cut pizza with a knife and then a pizza cutter, neither of which is very effective. I cut meat with scissors but never considered doing with pizza. 100% going to try this. Not point of thread I know!

Blades2 · 22/11/2025 22:37

Mumtobabyhavoc · 22/11/2025 21:47

So, they get a pass? They've got better things to do than work in a pizza joint? The work is menial and beneath them?

Have you seen all the threads about the snowflake gen z that can't handle work/criticism and lack work ethic?

Total stretch on my comment.

Where did I say it’s beneath them? I didn’t,

where did I say they have better things to do? I didn’t.

what I did mean is, they’re young, and busy, and not cutting one sodding pizza isn’t the end of the world.

clear enough now?

Lunde · 22/11/2025 22:36

Just order this next time 😂

To complain that my pizza wasn’t cut for me?
JudgeBread · 22/11/2025 22:27

Eh. It's not something I'd bother complaining about. But as a former manager in similar circumstances I'd have apologised to you rather than be snarky about a pizza cutter.

CatchyShyCat · 22/11/2025 22:20

YANBU

Manager should have apologised and said it was an oversight, even if they thought you were being dramatic. Pizza being cut is a bare minimum requirement when you spend £15-20 on a pizza.

Mumtobabyhavoc · 22/11/2025 21:47

Blades2 · 22/11/2025 20:55

considering the staff base is probably older teens and uni students, who are busy on a Friday night, yes Karen, you are being unreasonable.
and the manager is funny, which store is it so I can order and leave a huge tip 😊

So, they get a pass? They've got better things to do than work in a pizza joint? The work is menial and beneath them?

Have you seen all the threads about the snowflake gen z that can't handle work/criticism and lack work ethic?

Londonrach1 · 22/11/2025 21:44

Scissors ..only way to cut pizza

RavenhairedRachel · 22/11/2025 21:43

That's the epitome of a first world problem

Heyhoitsme · 22/11/2025 21:23

Just smash your face into it and suck.

Bushmillsbabe · 22/11/2025 21:02

Did you declare any allergies/was it a gf pizza? They don't cut them in this case due to risk of cross contamination. Or dominos don't anyway.

Blades2 · 22/11/2025 20:55

considering the staff base is probably older teens and uni students, who are busy on a Friday night, yes Karen, you are being unreasonable.
and the manager is funny, which store is it so I can order and leave a huge tip 😊

Mumtobabyhavoc · 22/11/2025 20:41

I look at it this way: if I only get a 75% effort then maybe they should get a 75% payment.
We are paying money for the product which should be delivered consistently.
iyswim

Starandflowers · 22/11/2025 20:36

Mumtobabyhavoc · 22/11/2025 20:33

It seems as though the apathetic service personnel have joined the thread....
You know... the ones who think working in the service/food industry is beneath them.

Edited

If anything it’s quite refreshing that most people are pretty normal and have common sense on this thread, and are not the running to complain types like a lot of threads on here these days

mondaytosunday · 22/11/2025 20:34

Really? You must have a life of unicorns and rainbows to be bothered by this enough to even think about complaining, then to write a thread about it.

Mumtobabyhavoc · 22/11/2025 20:33

It seems as though the apathetic service personnel have joined the thread....
You know... the ones who think working in the service/food industry is beneath them.

Zanatdy · 22/11/2025 20:29

mistakes happen. You actually messaged them?

nomas · 22/11/2025 20:29

Mumtobabyhavoc · 22/11/2025 20:25

Why are you afraid to ask for better service?

An uncut pizza is not bad service. It’s not amazing service but it’s not bad service and does not meet the threshold for a free replacement pizza.

Why do I know this? Because I’m a reasonable person with common sense.

Mumtobabyhavoc · 22/11/2025 20:27

blackpooolrock · 22/11/2025 19:31

you think cutting a pizza makes their service stellar? Who said pizza was best delivered cut into pieces?

you need to give your head a wobble.

It's customary... 🤦‍♀️

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