To complain that my pizza wasn’t cut for me?

No big deal Just cut it yourself

I couldn't care less if someone did or didn't based on my review

Do you think that’s going to stop anyone else from buying pizza there?

If I'd been 'told by the cocky manager to consider buying a pizza cutter' yes, I'd post a bad review.

Do I live on a different planet? I've been to Pizza Express loads of times, and also Italy, but I can't remember having my food cut up for me

I find it incredible that you could be arsed to complain that someone had forgotten to slice your delivery pizza.

What did you expect them to do about it?

How has complaining changed anything?

How hard was it to cut your own pizza?

What were you hoping to achieve with your complaint?

I'm a bit embarrassed for you.

Not been called names for discussion. You are out of line. Never made it personal to you. 🤷‍♀️
Geez.

But, but...what if they had cut it, only into the wrong sized slices. Would you be suing them for the cost of therapy?

And if it wasn’t would you be so outraged that you’d post online and complain or would you just think ‘oh that’s a bit odd’ and cut it yourself?

I personally would not complain about a pizza not being cut.
The people working in these places are often on zero hour contracts and struggling to survive and in a hurry during rush-hour periods etc.
I don't think it's worth it or kind.
I also wouldn't do for selfish reasons - karma.
Someone might spit on your pizza next time round.

I sent a steak back to the kitchen in France once as it was bleeding on my plate and I had asked for it to be "well done". It came back black on the outside and still bleeding in the middle. I've never sent anything back to the kitchen since then. I just don't go back to the restaurant if I'm not happy with the service.

A minor problem unless you were sat in a park with no utensils.

I thought everyone owned a pizza cutter (except my mum who would never eat it). Failing that though, presumably you have knives?

Any company worth giving money to should have spoken to staff, found out what went wrong, take action to try and prevent it occurring again, and apologised to you with an assurance of what they had done, thanking you for your feedback

A pizza wasn't cut. I don't think we need to bring in the FBI for this one.

I would not complain about that specific issue. If the food is delivered and hot and all at the same time that is acceptable. I have had a couple of problems with delivery/ collection of take away orders. One we ordered a delivery from a local Indian restaurant and they missed a couple of dishes as well as taking 40 mins longer to deliver than promised and then pretty rude and dismissive when we questioned this and asked for the items to be refunded. We get take away maybe once every few months and as a family treat - you don't want your food arriving late/ at different times, cold. So when they were expecting us to take a Tiger beer on the house and just be ok with it we were not.

Then more recently we ordered a take away for pick up. This is a regular every month Sunday lunch we do at in laws as MIL is not able to cater for 7 and we always used the same place. So made out order and collected but part of the order was missed it is a restaurant as well as take away but is not particularly busy (part of the issue). When we realised one of the orders were missing, I called and told the restaurant that dh would collect they said they would prepare a new order. This involves a 15 min each way drive for DH to collect so I expected the new order to be comped at least. When dh arrived and said so are we getting this part of the order refunded (turned out the previous customer had been given part of our order nice bonus for them) the manager got very defensive and started on about how small businesses are struggling. Dh who said that is hard but not really my problem (as we were regular customers for a start!). Then in a fit of pique the manager refunded the entire meal and stormed off. I later got a long self pitying email about the whole affair it was super weird and we will not go back there.

Not really helpful as whether op was in the right I would say - pick your battles - is it really an issue worth mentioning? As you never know how the take away is going to react calculate whether you want to be able to go back there!

Some people eat pizza with cutlery.

@ToeJob

Like what? Written her first novel? Conquered Everest? Learned Japanese?
I don’t know how long you think it takes to click a “How was your pizza?” link and to reply “Nice, but hadn’t been sliced before delivery”.

Anything you do is more spiritually and intellectually uplifting than whingeing on your phone to people paid minimum wage and working their guts out for doing something you could easily have done yourself if you'd bestirred yourself to walk across the kitchen.

How old are you? I can’t believe what i have just read.

Whilst I agree about the attitude from PJ's it's not like she was unable to eat the pizza, she just had to cut it herself which cost her zero money to sort.

You get a tiny bit of support from me as I often order pizza when staying in hotels and it not being cut would be an issue but I wouldn’t complain.

YADNBU. You paid for something that did not meet your very reasonable expectations. Any company worth giving money to should have spoken to staff, found out what went wrong, take action to try and prevent it occurring again, and apologised to you with an assurance of what they had done, thanking you for your feedback. Any company taking the attitude that you should be grateful for them doing what you have paid them for, deserves to go bankrupt - and thank you for flagging it here so I know never to buy a pizza from Papa Johns, who clearly don’t respect their customers. Those saying YABU as it’s only an pizza are clearly too wealthy to care. Some people will have saved up for a treat like that at the end of the week, and deserve to have it delivered the way it is supposed to be.

Yup 😅

Yep every word of this!!!

It’s mad enough to be annoyed enough to complain ..and madder to come on here and look for support for such a petty complaint !

I honestly can’t believe that anyone would complain about their pizza not being cut up for them!
Talk about being privileged 🙄
I can only assume that the OP a) wants to get someone into trouble and b) is out for compensation.
What a sad world some people live in.

🙄 Good Lord.