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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

To complain that my pizza wasn’t cut for me?

259 replies

YourBluntAnt · 21/11/2025 20:13

Spent £30 with Papa John’s. Love their pizzas. Special garlic sauce is amazing!

Anyway, they didn’t cut my pizza. AIBU to have complained through the Just Eat App?

Have been told by the cocky manager to consider buying a pizza cutter

Have them semi regularly as a treat and they’re always cut into slices, as most take away are!

H thinks I’m being silly.

Obviously this isn’t a world shattering issue, of course. But interested to see if I’m unreasonably unfair here to complain

OP posts:
helpfulperson · 21/11/2025 20:42

In Italy they don't cut your pizza for you.

But given that you say you often get Papa John's and they are normally cut surely it is obvious this is just a mistake and someone has forgotten to do it rather than being their policy to not cut them

ArtTheClownIsNotAMime · 21/11/2025 20:42

malmi · 21/11/2025 20:41

I’d be annoyed if I effectively paid for 12 slices and basically only got one even if it’s bigger it’s not what you paid for

Wow there are two of them out there

ImogenBrocklehurst · 21/11/2025 20:42

Haven’t read the full thread, but FFS!
Is this really the worst thing that’s happening to you? 🙄

malmi · 21/11/2025 20:41

I’d be annoyed if I effectively paid for 12 slices and basically only got one even if it’s bigger it’s not what you paid for

Ifailed · 21/11/2025 20:40

Just use your knife and fork like any adult would do to eat pizza.

SoSoLong · 21/11/2025 20:38

I started off thinking who the fuck can be bothered to complain about this. Then I remembered last time I ordered pizza I was staying in a hotel and I would have been very pissed off if they didn't cut it.

Original poster
YourBluntAnt · 21/11/2025 20:38

Arlanymor · 21/11/2025 20:35

You've never made a single mistake in your working life then? Wow - I am surprised you are not running the country with your unblemished employment record!

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Running the country is definitely the job for those with blemished work histories lol

But on reflection, you are right. It is a mistake. And an easy one to make that is essentially harmless

Feel a bit bad as the usual delivery man is sweet as pie to me and always so polite

OP posts:
Arlanymor · 21/11/2025 20:35

rogueherries · 21/11/2025 20:28

It takes ten seconds. God forbid they make a mistake that doesn’t affect the quality of the food in any way. Is it too much to expect of vaguely competent people to cut up a pizza?

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You've never made a single mistake in your working life then? Wow - I am surprised you are not running the country with your unblemished employment record!

SeaShellsSanctuary1 · 21/11/2025 20:34

YourBluntAnt · 21/11/2025 20:26

This!

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Oh dear you both really think this is the same?

Cutting a pizza is not a fundamental ingredient of a pizza.

This is like asking someone to pump up your tyres and they've forgotten to replace the dust cap. The air is still in the tyre

PeonyPatch · 21/11/2025 20:33

This post itself gives me the ick. 😂

Arlanymor · 21/11/2025 20:33

It's Friday, they are busy, they are staffed by humans and made a mistake. The fact you would even complain about it... just marks you out as a lazy old so and so (and likely serial complainer). Are you always perfect in your job? I think what the manager put was hilarious and on the nose.

Laylah2 · 21/11/2025 20:33

Brilliant response from the manager - that made me LOL!

TwinkleTwinkleLittleBatgirl · 21/11/2025 20:32

ChilliMochaCoco · 21/11/2025 20:31

Was the pizza good though?

how can op know?! Clearly can’t eat it uncut!!

ChilliMochaCoco · 21/11/2025 20:31

Was the pizza good though?

TeaAndTattoos · 21/11/2025 20:31

Are you being serious you complained because your pizza hadn’t been cut up unless your 6 you should be able cut up your own pizza and buy a pizza cutter.

TwinkleTwinkleLittleBatgirl · 21/11/2025 20:31

Next time, take the diamond shoes off first, when they’re too tight it inhibits pizza cutting actions..

FelixDoublyDelicious · 21/11/2025 20:30

No words. Poor you, your pizza wasn't cut🙄

Personally I'd prefer to do it myself and actually have a square or rectangualr pizza rather than round

AtleastitsnotMonday · 21/11/2025 20:29

It would have taken longer to complain than to cut it up. I think you’re over thinking this.

WiddlinDiddlin · 21/11/2025 20:29

It's a minor error, not their standard procedure.

Its taken you more time to complain, then come and tell us about it, than it would have to just cut the pizza yourself!

I certainly would not bother complaining about a tiny oversight like this! What would you like them to do to resolve it? Pop round with a pizza cutter, or bring you another pizza and take this uncut and thus utterly useless one back?

A refund really isn't warranted here, you did get what you ordered after all!

rogueherries · 21/11/2025 20:28

youalright · 21/11/2025 20:27

Yanbu id be pissed of to papa johns is expensive i expect it to come ready to eat out the box you shouldn't have to mess about cutting it up yourself

It takes ten seconds. God forbid they make a mistake that doesn’t affect the quality of the food in any way. Is it too much to expect of vaguely competent people to cut up a pizza?

TheTortiePuffinNeedsHerBreakfast · 21/11/2025 20:28

I would be momentarily irritated and yes, they should have cut it, but I wouldn't have the energy or inclination to take it further.

RocknRollBand · 21/11/2025 20:28

It’s just a mistake. It wouldn’t cross my mind to complain about it. They probably thought you were joking.

TheCrenchinglyMcQuaffenBrothers · 21/11/2025 20:27

Jesus fucking Christ.
That's enough Mumsnet for me tonight.

youalright · 21/11/2025 20:27

Yanbu id be pissed of to papa johns is expensive i expect it to come ready to eat out the box you shouldn't have to mess about cutting it up yourself

Original poster
YourBluntAnt · 21/11/2025 20:26

GeorgeMichaelsCat · 21/11/2025 20:20

I'd think any decent pizza place would cut their pizza. Like putting sauce or cheese it as standard.

This!

OP posts: