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Share your dilemmas and get honest opinions from other Mumsnetters.

Whats your least favourite shop?

234 replies

girlfriend44 · 09/10/2025 13:33

Your least favourite shop/shop you've had problems with. Shops you don't go in anymore.

Anything we can learn?

Sports Direct.
No customer service.

Mainly young staff who have no clue about customer service. Like Robots in there. Soulless place.

Clothes that aren't the size they are labelled, so its misleading.
Googled this and apparantely its quite common.
Don't want to give refunds easily when other shops do.

OP posts:
SpottyAardvark · 09/10/2025 18:25

Iceland. Horrible, crap quality products. Poor range of everything but frozen foods. Not even particularly cheap. Ghastly shops. I have no idea how they stay in business.

Co-op. Inferior to Tesco Express & Sainsbury’s Local in every way, and far more expensive. The one thing in their favour is that they are ubiquitous in my part of the country (East Midlands) so I do sometimes shop there for convenience, but only if there isn’t a choice.

ButterPiesAreGreat · 09/10/2025 18:25

BauhausOfEliott · 09/10/2025 17:07

Morrison’s. I can’t even fully articulate why I hate it, but for some reason I find it really depressing. It’s not some kind of snobby thing, either - I get endless joy from Aldi, Home Bargains and umpteen other cheap discount stores. I just really hate Morrison’s.

Low ceilings for me. All our local Morrisons feel uber oppressive and I also hate going in them.

ButterPiesAreGreat · 09/10/2025 18:21

OvernightBloats · 09/10/2025 16:49

Lidl.

Their company policy must be to make it as difficult as possible for the customer to pay in cash.

All their self-service tills seem to be cashless now and there is usually only 1-2 tills open where you can pay cash to the cashier. The queue is usually far too slow moving now. Hate it.

But you have self service tills! We all have to queue behind people with 14506 items and refuse to let you ahead when you have a pack of mushrooms and some cheese coleslaw.

Sometimessmiling · 09/10/2025 18:16

Love both Lewis and Waitrose, so civilised

Fionasapples · 09/10/2025 18:15

My local Morrison's. It starts with the car park, dirty and littered with overgrown bushes. Inside is really grubby, it looks like the floor hasn't been cleaned properly. The self service tills are filthy. Surly staff, the people on the deli look like they're doing you a favour. I've stopped going there as I'd rather travel to the other side of town to a different supermarket.

Timeforabitofpeace · 09/10/2025 18:04

Places which focus on make up and “beauty”. Dull as ditchwater.

TheTecknician · 09/10/2025 18:01

Littlewoods was such a soulless place. Bland, stuffy, pale grey and blue everywhere. Hardly surprising it failed although I expect there were other reasons besides. It never seemed to change with the times and try to improve its image. The Index catalogue shops were OK though. Thrifty was dowdy polyester central. My Mum would insist on going there every time we went into town - beats me why.

Those of you oop north and in Scotland may remember Tip-Top, a kind of second grade Superdrug. The branches I used to go in - not by choice - both had the same lurid green-yellow carpet and strong chemical stench. Horrible shop.

DrowningInSyrup · 09/10/2025 17:54

Blackcountryexile · 09/10/2025 13:42

IKEA. I always feel I should leave my affairs in order before I enter in case I never find my way out again!

🤣🤣 64,678 steps and counting.

Florencesndzebedee · 09/10/2025 17:43

TK Maxx - like a jumble sale.

Shatteredallthetimelately · 09/10/2025 17:41

Love a Range/Home bargains trip, although the latter is hit and miss product wise depending on location of store.

Not keen on TK MAXX...
clothing is a bit jumble sale ish....a mish mash of stuff that's all shoved on rails.

Notyouthful · 09/10/2025 17:39

Card Factory where I live. You cannot go past anyone as aisles are narrower than a pushchair. It surely must fail fire safety. Yet a retail park, has a large one where you can (if you could) do the can can kicks in the aisles

MagicLoop · 09/10/2025 17:37

Lush. I like their products, but I dislike their politics and their pushy staff.

scalt · 09/10/2025 17:36

Tesco, because of that ad of Santa waving his vaxpass. Popularised tyranny.

Onefortheroad25 · 09/10/2025 17:34

PuppyMonkey · 09/10/2025 16:55

Screwfix - have been in a few times with DP and it’s literally the dullest place on earth. Grin

God yeah Screwfix & Halfords. So dull.

Onefortheroad25 · 09/10/2025 17:33

I despise TK Maxx. I like the house stuff but I can’t be doing with the rest of it.
I also hate H&M. There’s never anything in it. So messy and chaotic.

Notyouthful · 09/10/2025 17:30

B&M as their only checkout open is the one in the kiosk and some of their kiosks tills don’t have a scanning gun. So if buy anything large, the staff have to manually enter the barcode.

Primark - glorified jumble sale. Staff spend ages folding clothes to be unfolded, chucked onto the floor etc later

Aldi - do they have any staff that pick up cardboard off the floor and displays? My friend works for another supermarket and clearing the cardboard shelf ready packaging (SRP) plus the plastic trays that big pots of yoghurt is something they do constantly. The other day I went past the baked beans and counted 20 cardboard trays which were empty! Also the mixed cases of pop and squash is going to result in someone injured. As customers pick a flavour which isn’t on the top level so take one from underneath. Result 20 bottles underneath 50 bottles.

SixSeven · 09/10/2025 17:19

Urban Outfitters - daughter loves it but I feel like I’m in a jumble sale and get confused.

WHSmith - it’s like they have the lights on the dimmest possible setting.

Aldi - I just can’t get on with it at all. Team Lidl.

BauhausOfEliott · 09/10/2025 17:17

TheTecknician · 09/10/2025 13:41

None in particular as my shopping habits are fairly stable. But I used to loathe Littlewoods when I was a bairn. It was so bleak and dull. Thrifty - a discount clothing store - was even worse!

I also used to despise being dragged round Littlewoods as a child! For some reason it was uniquely depressing. I also hated it when we had to go in BHS.

Another now defunct chain that used to depress me as a kid: Bejam. Endless aisles of chest freezers. Trailing round after my parents as they stocked up on frozen burgers and bulk packs of coley fillets.

Londonmummy66 · 09/10/2025 17:16

Blackcountryexile · 09/10/2025 13:42

IKEA. I always feel I should leave my affairs in order before I enter in case I never find my way out again!

You should try the new one at Oxford Circus - it is all underground - I dread to think what the fire risk assessment looks like.....

LakieLady · 09/10/2025 17:14

BurntBroccoli · 09/10/2025 14:06

Waitrose. Cashiers are very stuck up unlike Lidl staff who are absolutely lovely!

The staff in my local Waitrose are really nice and friendly. It's a small store though, and in a small town, so they sort of get to know you if you're in there regularly.

We don't have a Lidl, but in the local Aldi they all seem stressed and under pressure. My hairdresser's husband is the manager there, and she reckons it's because he's probably a bastard to work for!

Deadringer · 09/10/2025 17:11

Currys customer service is a fucking disgrace. In the last year I have had to take them to small claims court for a faulty tv, and do a charge back on my credit card for an item i never received. I wouldn't shop with them now even if their stuff was free, too much hassle.

BauhausOfEliott · 09/10/2025 17:07

Morrison’s. I can’t even fully articulate why I hate it, but for some reason I find it really depressing. It’s not some kind of snobby thing, either - I get endless joy from Aldi, Home Bargains and umpteen other cheap discount stores. I just really hate Morrison’s.

ColinVsCuthbert · 09/10/2025 17:04

ZARA. The quality went downhill years ago, and now they push their bloody app on everyone WHICH I AM NOT DOWNLOADING!!!

MidnightMusing5 · 09/10/2025 17:02

Sports direct - I don’t like the layout and avoid it as much as I can

cornflakesandtea · 09/10/2025 17:00

Starlight1984 · 09/10/2025 16:20

They have a QVC shop?!?!

I think there is only 1 in the country. It’s not worth driving to, I promise!!

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