Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to think Seat Frog has ruined First Class Rail travel

111 replies

Goldfsh · 07/10/2025 17:04

I've paid extra for First Class train tickets for the last few years for three reasons: my mobility has been very decreased and I'm unable to stand for long (but unable to qualify for a Disabled Railcard); my immune system is also shot so I appreciate that it's more spacious; and I can work on my laptop. Basically I pay because it's quieter and cleaner.

Over the last month or so, every time I've travelled the First Class carriages have been full with families, especially young babies and children and OMG ALWAYS listening to ipads and phones without headphones - and I suspect this is because of apps like Seat Frog that buy out the First Class fares and offer them cheap.

First Class travel is pointless IMO if it's as noisy and full of noisy families. Is there any point to it if this is the case? Has anyone else noticed this lately?

OP posts:
New posts on this thread. Refresh page
GlobalTravellerbutespeciallyBognor · 09/07/2026 09:54

ReceiveIt · 07/10/2025 17:38

Excellent Seatfrog advertisement 👍

This is what I was wondering…

Paddington5 · 12/10/2025 19:38

I went FC and the two people who shared the carriage were taking work phone calls in very loud voices for much of the journey. Presumably their tickets were covered by work company. Haven’t used it since - but all journeys have been pleasant and reasonably quiet.

ARichtGoodDram · 12/10/2025 13:58

Are you sure about the upgrade? I decided to upgrade once (West Coast Main Line), spent ages in a queue at Euston thinking I had to do it there, and when I got to the front of the queue was told to just get on the train and the conductor would do it.

I asked what if the conductor didn't come round, and the person said something along the lines of well, you've got a free upgrade then! (The conductor did come round.)

They still do it on the train now. Literally did England to Scotland and back on the WML this week and they announced several times that if you wanted to upgrade to sit in the carriage (either first or standard premium) and they'd take payment when they came around

myglowupera · 12/10/2025 09:27

ReceiveIt · 07/10/2025 17:38

Excellent Seatfrog advertisement 👍

Exactly! I never knew about it until this thread.

CrimsonStoat · 12/10/2025 09:24

PinkTonic · 07/10/2025 17:18

I travel at commuter time so haven’t noticed this. What I have noticed which I do find annoying is that quite a lot of people sit in first class and ask for an upgrade if they get checked, which fairly often they don’t. This is actually not supposed to be allowed, you’re supposed to get the upgrade first at risk of being charged a penalty fare. Maybe if they managed that better the tickets wouldn’t need to be quite so extortionate. And don’t get me started on all the men standing in the vestibule so the doors keep opening and closing just so they can charge through the carriage on arrival, holding up the passengers who actually paid to sit there.

Are you sure about the upgrade? I decided to upgrade once (West Coast Main Line), spent ages in a queue at Euston thinking I had to do it there, and when I got to the front of the queue was told to just get on the train and the conductor would do it.

I asked what if the conductor didn't come round, and the person said something along the lines of well, you've got a free upgrade then! (The conductor did come round.)

Labamba78 · 12/10/2025 09:21

Goldfsh · 07/10/2025 17:14

I don't think for a moment that people don't have a 'right' to travel First Class for whatever reason, but it's generally quieter and used by business travellers (and quite a few physically disabled people) - the influx of a noisier demographic is very sudden over the last couple of months.

Seat Frog has been around for ages, I’ve been using it since at least 2020 - I’m not sure why it would have made a difference in the last few months.

TeaRoseTallulah · 12/10/2025 09:20

Neemie · 07/10/2025 18:22

On the trains I use, first class is usually full of teenage boys drinking, scrolling, eating fast food and putting their feet on the seats.

Yes, I always travel first class and I'm pig sick of guards not booting them out.

coravantexel · 12/10/2025 09:16

I took my kids to Cornwall in first class on the train because they both get car sick. This was affordable because one of them (under 5) travelled for free on my lap and my 6yo was half price. It meant that we had space, food and a guaranteed table seat with a power point. It was brilliant, loads to look at out of the window and they could get up and use the loo whenever they wanted.

We did use headphones for the brief period they were using a device/tablet. People who don’t use headphones are just as likely to be seen anywhere on a train in my experience.

The attitude that children should be seen and not heard feels a bit Victorian to me but I do agree that not using headphone is anti social.

Eight8eight · 12/10/2025 09:08

I used to travel on the West Coast mainline most weekends in my twenties and early thirties. There were consistently lots of carriages and you could usually find a seat, even if you hadn't pre booked. If not, you could pay virgin around £15 on Sat/Sun for an upgrade and I often did this on a Sunday. It was always calm and quiet.

More recently, every time I've travelled on the same route, I've had to stand for 4 hours because there were nowhere near enough carriages. Train fares are a fortune and you often can't even get a seat. I always try to book a seat but you only find out you haven't been allocated one after you've paid.

I imagine lots of people are upgrading via Seatfrog or similar because there just aren't sufficient numbers of carriages or seats on the trains. There is a very stark difference.

MidnightPatrol · 12/10/2025 08:57

opencecilgee · 12/10/2025 08:55

i think they should do away with FC on trains. Make it equal for all

Alright Jeremy Corbyn

opencecilgee · 12/10/2025 08:55

i think they should do away with FC on trains. Make it equal for all

MissyPants · 12/10/2025 08:42

Your attitude towards who can afford first class is annoying, automatically presuming families have got it cheaper so that's why they are sat there.
It's still public transport, a shit hole, with a variety of different people ranging from middle class - working class. You will get noise wherever you are, maybe less so in the quiet carriage but noise will still be there.
As for influx in noise, new gadgets are developing all the time, this is now an electronic age, so it's only going to continue and grow. Kids are now becoming increasingly more entertained with iPads/iPhones etc.
Gone are the old days, which you prefer.

Imisscoffee2021 · 12/10/2025 08:17

Goldfsh · 07/10/2025 17:04

I've paid extra for First Class train tickets for the last few years for three reasons: my mobility has been very decreased and I'm unable to stand for long (but unable to qualify for a Disabled Railcard); my immune system is also shot so I appreciate that it's more spacious; and I can work on my laptop. Basically I pay because it's quieter and cleaner.

Over the last month or so, every time I've travelled the First Class carriages have been full with families, especially young babies and children and OMG ALWAYS listening to ipads and phones without headphones - and I suspect this is because of apps like Seat Frog that buy out the First Class fares and offer them cheap.

First Class travel is pointless IMO if it's as noisy and full of noisy families. Is there any point to it if this is the case? Has anyone else noticed this lately?

Families are allowed in, if there are seats they can be filled and only the quieter coach is for peace. Sadly not even there these days. I have sympathy for ipads out loud and music, adults do this too and it does my absolute head in and I'm convinced it shows society collapsing and eroding around us 😆

However your other reasoning isn't fair, first class to YOU means quieter but it isn't one of the official perks of first class.

Summmeeerrrrisherenearly030933939 · 12/10/2025 08:15

We first used seatfrog 8 years ago, so it isn’t a new thing by any stretch of the imagination.
We used it with a young child, however you will be pleased to know he didn’t have an iPad at the time -haha

ClaireEclair · 12/10/2025 08:11

I’ve used (or tried to use) Seat Frog a fair few times. It’s quite hard to win the seat and they are often quite expensive in the end.

Hesma · 12/10/2025 07:42

Oooh… I’d never heard of seat frog, thanks for the heads up!

Zanatdy · 12/10/2025 07:36

Seat frog has been around longer than the last few months. I’d have never taken my kids to first class when little. They managed train journeys without tech as they didn’t have a phone or ipad until secondary. It’s also not just kids with no headphones, on my commuter train it’s usually men listening to clips with volume up. A lady asked one man to turn the volume down last week, and he did oblige, with a face on him. Why can’t people be respectful on trains? Zero consideration for anyone else.

EnjoyingTheArmoire · 12/10/2025 07:32

I agree with you OP.

The companies that cover my area don't have "quiet" coaches, but this was never an issue because bar the odd self important businessperson being Very Important on a loud call it was fairly quiet both in volume and numbers of passengers.

Like you, I primarily book 1st due to disability (though am fortunate to be entitled to a railcard) - extra legroom, more comfortable seats making a longer journier more accessible, refreshments to the seat etc

I've definitely noticed a change in the demographics and use of 1st class recently, and it is making travelling a less pleasant experience which is a shame.

It's definitely part of a wider decline in polite behaviour over the past decade so by no means solely the fault of SF

MidnightPatrol · 12/10/2025 07:18

TheNightingalesStarling · 12/10/2025 07:07

Just a reminder to other parents who say they pay "full price" for their FC tickets... Family rail cards. Especially if you are travelling regularly. It can work out cheaper to get a toddler a ticket with a family railcard and therefore a seat booking fir them,than a single adult ticket without one.

TBF almost everyone is eligible for a railcard of some sort, which is often worthwhile to buy even for one journey, other than an adult aged 30-60 travelling alone.

babyproblems · 12/10/2025 07:15

Aren’t first class train carriages ‘quiet’ ones with signs up? I always assume they are. I think if people are allowing children to listen without headphones surely you can ask them to lower the volume or ask any staff if they can ask them. If the carriage you’re in isn’t a ‘quiet space’ there might be another on the train that is a designated quiet space you could move to.
YANBU to think that people should be using headphones and be conscious they are in a shared space with others. I personally don’t think children should be on the screen full stop on trains / restaurants etc but that’s another debate!!

Thedevilhasfinallycaughtupwithhim · 12/10/2025 07:08

Buy some headphones and listen to something relaxing. You’ll hardly be able to hear them.

NetZeroZealot · 12/10/2025 07:08

sashh · 12/10/2025 05:32

This is going to make you seethe OP

If you have booked a seat on the train then they have to find you a seat. And on a full train that will be in first class, so they may not be paying anything other than second class.

Not true. I have tried sitting in First Class when the train is full & been told I have to pay to upgrade or move to stand in 2nd class.

TheNightingalesStarling · 12/10/2025 07:07

Just a reminder to other parents who say they pay "full price" for their FC tickets... Family rail cards. Especially if you are travelling regularly. It can work out cheaper to get a toddler a ticket with a family railcard and therefore a seat booking fir them,than a single adult ticket without one.

MidnightPatrol · 12/10/2025 07:07

Reading this thread (and learning so many parents are booking first class tickets) - the train companies have created this situation by not letting you choose seats on some lines, no seat reservations for children, and allowing the trains to get so full there’s often barely any standing room.

It is actually quite funny to hear so many people who are doing exactly the same thing as me re: travelling in first - making the whole experience far more pleasant for an extra £100 is very worth it over a few hours.

MinnieMountain · 12/10/2025 07:04

Thank you for reminding me OP. I’ve bid on mine and 11yo DS’s return journey from Edinburgh. An upgrade through LNER costs £175 at the moment.

Swipe left for the next trending thread