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Cost of cleaner…

116 replies

PeonyPatch · 06/10/2025 19:34

I live in the SE of England in a home county. I had a cleaner who used to come once per month and would clean kitchen/living room, hallway downstairs & upstairs plus downstairs loo and upstairs bathroom. She would charge £120 a month (only come once a month) she claimed to do a deep clean (as in would move all appliances out of the way in kitchen and clean underneath). Besides this, I’m unclear as to what differentiated this from your standard clean. I also found that skirting boards still had dust on so I would clean these myself.

I’ve made the decision to cancel her service, and I’m now wondering what the going rate is. She would be here for 3 hours.

OP posts:
Terracottafarmers · 06/10/2025 23:29

Jesus £40 an hour! My cleaner comes weekly and charges £20 an hour, she does an ok job, not to my standards as I have horrendous OCD but helps me keep on top of it. I'd never pay more than £20 an hour. £120 a month for a one of clean is extortionate!

NewDayNewColour · 06/10/2025 23:27

ifyoulikealotofchocolateonyour · 06/10/2025 21:37

I recently tried to get a new cleaner and was genuinely amazed at how much they charge these days and the "normal" list of included services for a weekly clean. It seems that they don't clean as you would clean your own house...they do the bare minimum. Going rate seems to be a minimum of £20 per hour. I really think it's amazing that cleaners expect to be paid more than you would pay for a nanny for your children.

Ended up going back to my old cleaner who charges £13 and hour. She's nice and she's cheap but she doesn't do a lot...for £13 and hour she hoovers and mops. She cleans the loos and wipes round the sinks (doesn't do the bath or shower). She also wipes the surfaces but doesn't move things. She does empty the bins.

You get what you pay for!!!! You moan they aren't cleaning everything but in the same breath saying you give them £13 per hour!! Purleeeease!
A professional cleaner will do everything, including moving furniture and cleaning behind. They also pay tax and travelling costs and laundry costs, and bring their own equipment.

NewDayNewColour · 06/10/2025 23:20

I charge between £165 & £250 for a monthly clean, but it's never 3 hours! More like 6-7

Timeforabitofpeace · 06/10/2025 23:02

Yes I could have @XenoBitch but I wanted a better standard of living.

PurpleFlower1983 · 06/10/2025 22:49

£17 per hour, Yorkshire

XenoBitch · 06/10/2025 22:42

Timeforabitofpeace · 06/10/2025 22:33

It isn’t snobbish if you’re paying off a student loan and the cleaner left school to earn at 16.

You could have done the same as the cleaner.

SixtySomething · 06/10/2025 22:39

I haven't read all the posts, but is the problem perhaps that you are using an agency, OP?
The people who are paying around $17 an hour will be paying the cleaner direct. I think agencies keep half the money at least for themselves.
You need to find a cleaner directly eg through small ads.
if you insist on using an agency, you will have to pay a much higher price.

Timeforabitofpeace · 06/10/2025 22:33

It isn’t snobbish if you’re paying off a student loan and the cleaner left school to earn at 16.

FKAT · 06/10/2025 22:28

Nannies are employees though so they get holiday, sick pay, employment rights - cleaners are self-employed. It's not like for like. Cleaning is hard physical labour with no downtime during naps (not dissing nannies, I loved mine but it's not the same physical labour or intensity of workload or job satisfaction).

And yes, population density does drive down cost which is why I pay the same cleaning rate in central London as my sister in rural Wales.

And YABU and frankly snobbish to compare your 'professional' hourly rate with your cleaner's. As a PP said, if you don't like it, clean your own house.

XenoBitch · 06/10/2025 22:19

ifyoulikealotofchocolateonyour · 06/10/2025 21:37

I recently tried to get a new cleaner and was genuinely amazed at how much they charge these days and the "normal" list of included services for a weekly clean. It seems that they don't clean as you would clean your own house...they do the bare minimum. Going rate seems to be a minimum of £20 per hour. I really think it's amazing that cleaners expect to be paid more than you would pay for a nanny for your children.

Ended up going back to my old cleaner who charges £13 and hour. She's nice and she's cheap but she doesn't do a lot...for £13 and hour she hoovers and mops. She cleans the loos and wipes round the sinks (doesn't do the bath or shower). She also wipes the surfaces but doesn't move things. She does empty the bins.

You could just.. clean your own house. Most cleaners are self employed so have extra costs.
I am astounded you are happy to pay your old cleaner 80p an hour for her extra costs.

Mumstheword1983 · 06/10/2025 22:13

I'm £17 an hour in Scotland. 2 hours fortnightly is the minimum time for a regular slot.

Londonrach1 · 06/10/2025 21:43

I don't have a cleaner but I've mum friends that are and charge £14-17 ph ...Midlands area. They great cleaners too. Fully booked up though.

Metalhead · 06/10/2025 21:43

I pay my cleaner £17/hour and she does 2 hours per week. She works for a local agency in the south east.

ifyoulikealotofchocolateonyour · 06/10/2025 21:37

I recently tried to get a new cleaner and was genuinely amazed at how much they charge these days and the "normal" list of included services for a weekly clean. It seems that they don't clean as you would clean your own house...they do the bare minimum. Going rate seems to be a minimum of £20 per hour. I really think it's amazing that cleaners expect to be paid more than you would pay for a nanny for your children.

Ended up going back to my old cleaner who charges £13 and hour. She's nice and she's cheap but she doesn't do a lot...for £13 and hour she hoovers and mops. She cleans the loos and wipes round the sinks (doesn't do the bath or shower). She also wipes the surfaces but doesn't move things. She does empty the bins.

Foolsgold74 · 06/10/2025 21:23

BluntPlumHam · 06/10/2025 21:08

What are you talking about? Of course she needs to ask for a raise if she wants one. People can’t read your mind. Also 14/15 is very normal rate going for certain parts of the North.

If someone is knowingly underpaying their cleaner, then they shouldn't be surprised if she moves to a different job.

cupfinalchaos · 06/10/2025 21:16

Herts- £15ph 5 hrs twice a week

themerchentofvenus · 06/10/2025 21:13

£120 is crazy for just 3 hours. I'd expect two of them working for 3 hours at that rate.

I don't understand the whole deep clean thing being charged at a higher rate. Its cleaning. It takes me 3 hours to clean my house reasonably but 5 hours if i have to move things.

So in the past I've paid 3 hours to just have a general overall clean or paid for 5 hourdeif I wanted the detailed bits doing.

Tiredofwhataboutery · 06/10/2025 21:10

BlueMum16 · 06/10/2025 20:32

But the replies you like are the north West - where it's cheaper. And weekly - whereas you had one visit a month so a premium.

It's always going to be more expensive in the SE.

Cleaning is an odd one where population density tends to drive down prices. Often in bigger cities there will be lots of people who would be happy with a bit of cash in hand work.

I think in places where population is less transient then people eho who clean for a living tend to be insured, registered self employed and possibly have further to travel and are much more likely to be in the £20 ph ballpark

BluntPlumHam · 06/10/2025 21:08

Foolsgold74 · 06/10/2025 20:39

She shouldn't have to ask. If you value her, pay her in line with the market rate, otherwise she'll just go to a job that pays her what she's worth.

What are you talking about? Of course she needs to ask for a raise if she wants one. People can’t read your mind. Also 14/15 is very normal rate going for certain parts of the North.

Dinosaurus86 · 06/10/2025 21:08

We pay £64 for a fortnightly clean in the SE. It is quite expensive but they are quick and mostly good. They do the whole house in perhaps 45 mins, but they work in a team of 3, sometimes 4.

BluntPlumHam · 06/10/2025 21:05

BrunchBarBandit · 06/10/2025 20:25

“I feel like giving up. Honestly, I don’t want to pay cleaners a pittance, and I agree they should be paid a bit more than minimum wage as it’s not an easy job, they have to travel etc… but I’m in a professional industry and their hourly rate is almost half of mine 😳 AIBU to think this?!”

YABU. It might just be that you can’t afford a cleaner? Although it come down to priorities and choices. How much value does a once a month cleaner add?

FWIW we have 4 hours/week @ £15 per hour in North West. It’s worth every penny for the time back it gives us at the weekend to spend time as a family/couple/just chill out.

This but it’s only worth it if the cleaner is doing their job properly.

i went through three until I settled because I want to come back to a immaculate house otherwise why outsource it?

It is 14/15 per hour and 4 hour clean to ensure house done thoroughly.

Tiredofwhataboutery · 06/10/2025 21:01

PeonyPatch · 06/10/2025 20:17

I’ve just had a quote for £85 a clean for the same things but on a fortnightly basis so I’d end up paying more 😖 the owner said he wouldn’t go lower as he wants to pay his cleaners a decent wage.

I also had a quote from another company for £18 per hour but it would be a team of 2 so I’m paying £36 per hour.

I feel like giving up. Honestly, I don’t want to pay cleaners a pittance, and I agree they should be paid a bit more than minimum wage as it’s not an easy job, they have to travel etc… but I’m in a professional industry and their hourly rate is almost half of mine 😳 AIBU to think this?!

The hourly rate you get paid isn’t the same as your cost to your employer as they are paying NI, pension possible sick pay, payroll etc I was told a good rule of thumb is to multiply gross wage by 1.4 which on min wage works out at around £17ph.

Then you have to account for travel time between jobs, mileage etc.

I was a self employed cleaner and I charged between £22-25 ph depending on distance, it sounds loads but really my take home was £14 ph as I included my travel time, admin time etc. I’m employed now at LA for £13 something an hour and considerably better off especially once you consider the generous pension scheme.

SilkiePenguin · 06/10/2025 20:58

We have done some one off cleans and they are £140 for 3 hours for 2 cleaners though tends to be 2.5 hours. They do all downstairs and upstairs bathroom.

ClaudiaNaughton · 06/10/2025 20:57

£20 per hour 2 hours weekly. She was £18 but I put it up recently as I don’t want to lose her. Brings her own cleaning stuff and also steam cleans bathroom floors.

Onemorepenny · 06/10/2025 20:54

£18 per hour, SE London. 8 hours per month split fortnightly, 3 bed Victorian. I think not bad considering I don't tidy up before she comes as I'm usually running around. Would like to have her come even more frequently 😄