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Original poster

"never deal with any company that only has a mobile phone number"

27 replies

somebusinessadviceplease · 23/07/2025 16:19

Hi all,

My husband and I own a home improvements company. We've been going three years now, and business is steady. We run it from our home office.

We did at first have a landline number as the business number, but decided about a year in that it's an unnecessary expense and that plenty of businesses just use mobiles these days, plus using a mobile means we can answer any time, any where. So we switched our business number to a mobile number on all our literature, website and it's written on our van.

Someone commented on one of our adverts on SM today - "never deal with any company that only has a mobile phone number"

Lots of people commented saying that's old fashioned or nonsense, but one or two did agree.

We get enough work to keep us going, our reviews are excellent and we've won a couple of small awards, but is only having a mobile number making us miss out on more work we could be winning?

Would you deal with a company that only has a mobile number?

OP posts:
Arlanymor · 23/07/2025 16:23

It's an old-fashioned view that somehow a place with a landline is more solid/stable/relilable. But in the real world, a mobile number usually means you can get hold of someone more quickly, plus back in the days when I used to work in an office with a landline I would always forward it to my mobile to answer anyway, because that way I could answer on the go if I was travelling between meetings etc. I have no problem with a company that only has a mobile number.

Octavia64 · 23/07/2025 16:20

Yes absolutely lots of tradespeople who work for themselves just have a mobile.