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Are SEN case workers to be trusted?

662 replies

Ricecakesaremyjam · 05/04/2025 18:37

Are local authority SEN case workers to be trusted? Do they work to serve the child, or on behalf of the school who aren’t delivering EHCP interventions?
Can anyone advise?! Thanks x

OP posts:
CleverButScatty · 12/04/2025 18:06

CleverButScatty · 12/04/2025 18:05

I'm paraphrasing. And it's bullshit.
I used to be the SENCO of a maintained special school, and I have sat in tribunals as a witness explaining all of the ways in which it would be detrimental to the others to admit another child, or that particular child with their needs and it was ignored. Some judges were good. Others just on an ego trip.

Refusing to admit kids if it takes you over PAN id not lawful. Refusing and spelling out the circumstances at your school as to why it would be detrimental is lawful, but tribunals do frequently ignore this.

There are occasions where we had to recruit an extra teacher to be in ration because of tribunal decisions like Thai, and that came out of the budget for new playground and sensory room equipment which affected all.

CleverButScatty · 12/04/2025 18:05

Laughingdoggo · 12/04/2025 18:00

That’s not the law. Case law demonstrates that it doesn’t matter if another child’s education is affected. It rests on whether the education of That child in That class is incompatible with the effective education of others.

I'm paraphrasing. And it's bullshit.
I used to be the SENCO of a maintained special school, and I have sat in tribunals as a witness explaining all of the ways in which it would be detrimental to the others to admit another child, or that particular child with their needs and it was ignored. Some judges were good. Others just on an ego trip.

Refusing to admit kids if it takes you over PAN id not lawful. Refusing and spelling out the circumstances at your school as to why it would be detrimental is lawful, but tribunals do frequently ignore this.

StrivingForSleep · 12/04/2025 18:02

If the LA can’t prove the attendance of the child or young person would be incompatible with the provision of efficient education for others or efficient use of resources (or the setting is unsuitable for the age, ability, aptitude or special educational needs of DC but that isn’t relevant to the current point) the LA acting unlawfully by refusing to name parental preference. If Tribunals are successful, the LA obviously haven’t met the legal threshold. If SENDIST erred, LAs would be quick to challenge.

Laughingdoggo · 12/04/2025 18:01

CleverButScatty · 12/04/2025 17:57

The tribunal ignore the fact that schools have too many kids for that not to affect the education of others (or something do, they are very inconsistent). The LA can't , they have to manage their resources properly and if the tribunal throws a couple of curve calls absorb that. You can't absorb 50 odd curve balls into a year group of 60. It's another example of what a flaw d system it is.

i wish to god that the other 60 parents all went to tribunal to force your LA to meet its statutory requirements.

Laughingdoggo · 12/04/2025 18:00

CleverButScatty · 12/04/2025 17:57

The tribunal ignore the fact that schools have too many kids for that not to affect the education of others (or something do, they are very inconsistent). The LA can't , they have to manage their resources properly and if the tribunal throws a couple of curve calls absorb that. You can't absorb 50 odd curve balls into a year group of 60. It's another example of what a flaw d system it is.

That’s not the law. Case law demonstrates that it doesn’t matter if another child’s education is affected. It rests on whether the education of That child in That class is incompatible with the effective education of others.

CleverButScatty · 12/04/2025 17:57

StrivingForSleep · 12/04/2025 17:53

Err, no I didn’t. I made it in response to you posting “nobody can make this achievable in the current climate.”

That sentence of you posted was at the end of this paragraph

“I am so sick of the phrase 'breaking the law'. It's like sticking your fingers in your ears and shouting 'la la la'. If a caseworker is meant to issue a plan on 1 June and they don't get the EP report until August what can they do? If the EP can write 3 reports a week and but 10 need to be done this week to be in timescale what can they do? They will probably work late and rush and get an extra couple done but are still behind and the quality might dip a bit too. The LA advertise for locum and addition EPS but there aren't enough qualified in the UK to fill the vacancies. To stamp your feet and say 'it’s the law' is factually correct, but nobody can make this achievable in the current climate.”

If the point of incompatibility was reached then others would not have been successful at Tribunal. If more would have been successful then incompatibility could not be shown in their case and the LA should have named the placement.

The tribunal ignore the fact that schools have too many kids for that not to affect the education of others (or something do, they are very inconsistent). The LA can't , they have to manage their resources properly and if the tribunal throws a couple of curve calls absorb that. You can't absorb 50 odd curve balls into a year group of 60. It's another example of what a flaw d system it is.

hiredandsqueak · 12/04/2025 17:57

thinkingofausername · 12/04/2025 17:36

And again....

Legal timeframe is a legal requirement but most parents wouldn't care too much if what they received at the end was a truthful and well written document.

Illegally denying children the necessary provision is my biggest gripe. Using the delay tactics so parents have to waste months waiting for tribunal so they can save a few months paying for provision. This is a WELL KNOWN tactic used by LAs.

And I'm not talking about caseworkers leaving! A consistent caseworker ignoring contact for 6 months over the key stage transfer period is not just 'not good'. It ended up being catastrophic for that YP.

Definitely this happens in our LA. Had to threaten JR to force issue of phase transfer EHCP (because there are never any staff in at phase transfer deadlines so 66% miss deadline, likewise at the start of the school year in SEND transport.) EHCP issued a pile of pish submitted appeal. LA sat on it then, offered no evidence, made no case, 2 weeks before hearing LA ask for adjournment because they then realise that Tribunal will rule in my favour. Fought off adjournment LA conceded day before hearing.
Local support boards are full of parents who start out expecting our LA to meet their statutory duty and then don't understand why, what should happen isn't happening. How they have emails ignored, no contact at all for weeks and months and they don't know how to move forward. SENDIAS have no availability and only support parents who are disabled themselves. Ofsted found SENDIAS don't even meet minimum standards so unsure of quality of support there anyway. I compose at least 5 formal complaints a week for parents on the local boards, if I had time I could probably triple that figure only now the formal complaints are being ignored as well. Little wonder that parents are frustrated and angry tbh

Laughingdoggo · 12/04/2025 17:56

CleverButScatty · 12/04/2025 17:52

No. It's the narrative you have created to explain th delays, or shortfalls in performance. Honestly, who goes into a job in education and starts playing games like that.

I'm not saying the delays and shortcomings you describe didn't happen, I am saying his idea you have of caseworkers amusing themselves with games and tactic is fanciful.

No one has suggested it’s for amusement. But some actions are absolutely tactical. I’ve just represented a case where the LA disclosed that they were delaying so that the child could be absorbed in the following year’s intake. She had already had a year out of school but the LA argued it would be easier for them and the school if placement was delayed until the next September. If that isn’t tactical I don’t know what is.

StrivingForSleep · 12/04/2025 17:54

If LAs acted didn’t act unlawfully to begin with those DC you talk about wouldn’t be failed.

StrivingForSleep · 12/04/2025 17:53

Err, no I didn’t. I made it in response to you posting “nobody can make this achievable in the current climate.”

That sentence of you posted was at the end of this paragraph

“I am so sick of the phrase 'breaking the law'. It's like sticking your fingers in your ears and shouting 'la la la'. If a caseworker is meant to issue a plan on 1 June and they don't get the EP report until August what can they do? If the EP can write 3 reports a week and but 10 need to be done this week to be in timescale what can they do? They will probably work late and rush and get an extra couple done but are still behind and the quality might dip a bit too. The LA advertise for locum and addition EPS but there aren't enough qualified in the UK to fill the vacancies. To stamp your feet and say 'it’s the law' is factually correct, but nobody can make this achievable in the current climate.”

If the point of incompatibility was reached then others would not have been successful at Tribunal. If more would have been successful then incompatibility could not be shown in their case and the LA should have named the placement.

CleverButScatty · 12/04/2025 17:52

Laughingdoggo · 12/04/2025 17:46

You’re unbelievable. Just because you haven’t experienced it doesn’t mean it doesn’t happen!

No. It's the narrative you have created to explain th delays, or shortfalls in performance. Honestly, who goes into a job in education and starts playing games like that.

I'm not saying the delays and shortcomings you describe didn't happen, I am saying his idea you have of caseworkers amusing themselves with games and tactic is fanciful.

thinkingofausername · 12/04/2025 17:50

CleverButScatty · 12/04/2025 17:44

This is what is deluded. I have worked for 2 LAs, been a SENCO at a school in a 3rd and a special school teacher in a fourth.

This idea of 'tactics' and purposeful delays are just made up. And this so the kind of bullying language that is unacceptable.

You must get have got a faster response when you complained or appealed or whatever, because you will have jumped to the front of the queue. Not an ideal situation but understandable.

The idea of caseworkers deliberately delaying things (for what reason you claim, I am unsure, but as part of some 'tactical game').

This is what is childish. It is a significantly overburdened system and nobody has the time or headspace to play fucking games.

But there are umpteen social media groups out here where people tell each other these things until they believe them.

Use your bloody intelligence.

It's not deluded. It is happening. Repeatedly.

This is not my opinion. This is fact.

Laughingdoggo · 12/04/2025 17:50

CleverButScatty · 12/04/2025 17:48

You might have meant it in relation to timescales, but you included the comment with discussion of admissions which is SENDIST remit.
And as you bloody well know, if 3 over PAN had been admitted, then next 2 or 3 of the other 40 odd would have gone to tribunal.
What you are saying works, for supporting one child or a small caseload as an advocate, and food one you. Those few families will really benefit from that. Doesn't help all the others and especially not the poor buggers in care that I work with.

The “poor buggers in care” do you support them to tribunal too?

CleverButScatty · 12/04/2025 17:48

StrivingForSleep · 12/04/2025 17:44

Just because that is what happens in your LA doesn’t make it lawful. If 3 could be admitted without reaching the legal threshold for incompatibility then that should have happened without the LA originally acting unlawfully and forcing parents to appeal.

When I was talking of enforcement action, I was talking about JR, not SENDIST. That is taking enforcement action. The comment I was replying to was about LAs not adhering to the timescales. That is dealt with via way of JR, not appealing to SENDIST. You seem confused about the processes.

You might have meant it in relation to timescales, but you included the comment with discussion of admissions which is SENDIST remit.
And as you bloody well know, if 3 over PAN had been admitted, then next 2 or 3 of the other 40 odd would have gone to tribunal.
What you are saying works, for supporting one child or a small caseload as an advocate, and food one you. Those few families will really benefit from that. Doesn't help all the others and especially not the poor buggers in care that I work with.

Laughingdoggo · 12/04/2025 17:46

CleverButScatty · 12/04/2025 17:44

This is what is deluded. I have worked for 2 LAs, been a SENCO at a school in a 3rd and a special school teacher in a fourth.

This idea of 'tactics' and purposeful delays are just made up. And this so the kind of bullying language that is unacceptable.

You must get have got a faster response when you complained or appealed or whatever, because you will have jumped to the front of the queue. Not an ideal situation but understandable.

The idea of caseworkers deliberately delaying things (for what reason you claim, I am unsure, but as part of some 'tactical game').

This is what is childish. It is a significantly overburdened system and nobody has the time or headspace to play fucking games.

But there are umpteen social media groups out here where people tell each other these things until they believe them.

Use your bloody intelligence.

You’re unbelievable. Just because you haven’t experienced it doesn’t mean it doesn’t happen!

StrivingForSleep · 12/04/2025 17:46

This idea of 'tactics' and purposeful delays are just made up.

Except it is not.

Laughingdoggo · 12/04/2025 17:46

CleverButScatty · 12/04/2025 17:44

This is what is deluded. I have worked for 2 LAs, been a SENCO at a school in a 3rd and a special school teacher in a fourth.

This idea of 'tactics' and purposeful delays are just made up. And this so the kind of bullying language that is unacceptable.

You must get have got a faster response when you complained or appealed or whatever, because you will have jumped to the front of the queue. Not an ideal situation but understandable.

The idea of caseworkers deliberately delaying things (for what reason you claim, I am unsure, but as part of some 'tactical game').

This is what is childish. It is a significantly overburdened system and nobody has the time or headspace to play fucking games.

But there are umpteen social media groups out here where people tell each other these things until they believe them.

Use your bloody intelligence.

Whoa! The tone of that is appalling.

Laughingdoggo · 12/04/2025 17:45

I’ve seen LOADS of lies. Most recent - “your child doesn’t meet the criteria for referral to SLT.” And actually the child absolutely did, but the LA hadn’t commissioned any Speech Therapy that year. None.

StrivingForSleep · 12/04/2025 17:44

Just because that is what happens in your LA doesn’t make it lawful. If 3 could be admitted without reaching the legal threshold for incompatibility then that should have happened without the LA originally acting unlawfully and forcing parents to appeal.

When I was talking of enforcement action, I was talking about JR, not SENDIST. That is taking enforcement action. The comment I was replying to was about LAs not adhering to the timescales. That is dealt with via way of JR, not appealing to SENDIST. You seem confused about the processes.

CleverButScatty · 12/04/2025 17:44

thinkingofausername · 12/04/2025 17:36

And again....

Legal timeframe is a legal requirement but most parents wouldn't care too much if what they received at the end was a truthful and well written document.

Illegally denying children the necessary provision is my biggest gripe. Using the delay tactics so parents have to waste months waiting for tribunal so they can save a few months paying for provision. This is a WELL KNOWN tactic used by LAs.

And I'm not talking about caseworkers leaving! A consistent caseworker ignoring contact for 6 months over the key stage transfer period is not just 'not good'. It ended up being catastrophic for that YP.

This is what is deluded. I have worked for 2 LAs, been a SENCO at a school in a 3rd and a special school teacher in a fourth.

This idea of 'tactics' and purposeful delays are just made up. And this so the kind of bullying language that is unacceptable.

You must get have got a faster response when you complained or appealed or whatever, because you will have jumped to the front of the queue. Not an ideal situation but understandable.

The idea of caseworkers deliberately delaying things (for what reason you claim, I am unsure, but as part of some 'tactical game').

This is what is childish. It is a significantly overburdened system and nobody has the time or headspace to play fucking games.

But there are umpteen social media groups out here where people tell each other these things until they believe them.

Use your bloody intelligence.

Laughingdoggo · 12/04/2025 17:43

CleverButScatty · 12/04/2025 17:39

Sometimes I agree with tribunal decision I have seen, some are shocking. Whatever. It doesn't change the fact that there are far more people wanting special school places than there are places or funds to pay for them.
The fact that a few outliers for places through tribunal doesn't t increase that for all the others.
I'm not saying these right. Just that it's the system we are working in.

“When all reasonable steps are taken” - surely it’s reasonable then for the LA to explains the capacity of the school? My son’s junior school had a bulge class, porta cabins appeared very quickly, and 22 other kids were accommodated. Why can’t that be done for specialist? And the answer is that it can. It absolutely can. But at the same time the same kids can be shoved into a poor fit in mainstream and left to sink.

thinkingofausername · 12/04/2025 17:43

CleverButScatty · 12/04/2025 17:36

Ah you know every I have been through with my kids, from a couple of sentences on a Mumsnet post.

Nope I have been thought all sorts over me at years. I don't think it gives me a free pass to take my frustrations out on individuals.

Thing is, I don't think anyone on this thread has actually said they've taken it out on individuals. I've certainly never shouted/screamed/threatened a caseworker. Moaning on MN is not taking it out on individuals.

I don't doubt it happens, same with any public-facing role.

thinkingofausername · 12/04/2025 17:39

CleverButScatty · 12/04/2025 17:25

Can you please give some examples of when I have done these things?

I will remind you that the thread is asking about the personal trustworthiness of SEND caseworkers, I have pointed out repeatedly that they system is failing a lot of people, but my point is that this is not because of character flaws caseworkers. And that name-calling them and abusing them out of frustration with the failings of the system is unacceptable.

Being a frustrated SEND parent doesn't absolve is from being decent people.

Gaslighting:

On terms of your experience, maybe your caseworker lied, maybe (more likely in my opinion) they made a mistake, forgot what they said, thought they had said something they hadn't etc.)

CleverButScatty · 12/04/2025 17:39

Laughingdoggo · 12/04/2025 17:35

Then that’s the point at which the argument “incompatible with the effective education of others” comes in.

But the point is that the Tribunal will direct the LA to apply the law. If the LA was following the law in the first place then they wouldn’t be at tribunal, would they?

But what seems to happen is that specialist or independent specialist (ie section 41) only get named after the parents have appealed. The LA kick it into the long grass. It absolutely is not the case that the tribunal is there to make a decision, it’s there to ensure that the LA makes the right one, and that nuance appears to be missing from your understanding of it from your posts.

Sometimes I agree with tribunal decision I have seen, some are shocking. Whatever. It doesn't change the fact that there are far more people wanting special school places than there are places or funds to pay for them.
The fact that a few outliers for places through tribunal doesn't t increase that for all the others.
I'm not saying these right. Just that it's the system we are working in.

thinkingofausername · 12/04/2025 17:36

And again....

Legal timeframe is a legal requirement but most parents wouldn't care too much if what they received at the end was a truthful and well written document.

Illegally denying children the necessary provision is my biggest gripe. Using the delay tactics so parents have to waste months waiting for tribunal so they can save a few months paying for provision. This is a WELL KNOWN tactic used by LAs.

And I'm not talking about caseworkers leaving! A consistent caseworker ignoring contact for 6 months over the key stage transfer period is not just 'not good'. It ended up being catastrophic for that YP.

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