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Are SEN case workers to be trusted?

662 replies

Ricecakesaremyjam · 05/04/2025 18:37

Are local authority SEN case workers to be trusted? Do they work to serve the child, or on behalf of the school who aren’t delivering EHCP interventions?
Can anyone advise?! Thanks x

OP posts:
Sendcrisis · 06/04/2025 11:55

It's hard to understand any point when there's name calling and phrases like "get in the bin" being used.
I've been called a bully and that I'm mistreating people, yet there's no proof of that. I think this highlights just how sen teams believe their own judgements

StrivingForSleep · 06/04/2025 11:27

Nothing to do with being psychic or not.

CleverButScatty · 06/04/2025 11:24

StrivingForSleep · 06/04/2025 11:20

@CleverButScatty it is actually quite a common mistake for some disabled people.

As is omitting commas between clauses.

I'm also not convinced it was a mistake.
And apparently neither was the moderator who removed the comment.

I am endlessly empathetic to families struggling in the SEND system (as previously stated I am one, as well as working for an LA).

However bullies can get in the bin.

Morph22010 · 06/04/2025 11:21

CleverButScatty · 05/04/2025 19:29

I'm going to be honest I work in an LA team close to the SEND team and these comments are ridiculous.

A caseworker in a neighbouring LA to mine that I know took their own life earlier this year, work related stress was a high part of it, endless abuse from parents. The team in my LA are constantly working extra hours under huge pressure. I think because you aren't dealing with them face to face it feels acceptable to be abusive to them and it isn't.

They are the front line staff trying to deliver overstretched services with no budget and demand on service that has doubled since the pandemic. Against schools that are increasingly hostile to learners with SEND. Most are from a teaching background and many have children of their own with SEND. They have gone into this role for good reasons.

Suggesting that an entire profession of people have a character flaw of untrustworthiness... You must realise how irrational that is.

They are following processes and policies written by directors and legal teams.

I have 3 children with SEND, and understand the parental perspective, and that does not make this ok. One had a horrific year of crisis, a delayed EHCP, no school place for months and it was awful. It wasn't because anyone was being lazy or not doing their job. It is because the capacity in the system is lower than the need. Same as the NHS.

Do you realise it's not their money, they are not going on a cruise with the money saved if they follow policy and name a mainstream school rather than special etc.

It's like holding the class teacher accountable for national curriculum design and school budget allocation.

They are people and this needs to be remembered.
Edited for typos

Edited

I don’t think it’s the people themselves that aren’t trust worthy more so the system they are working within. I do think some parents believe thst the case worker is saying no to something just out of spite when in reality they don’t have free choice even if they thought something was suitable for a child. It is a thankless job as you are getting pressure and blame from both sides

StrivingForSleep · 06/04/2025 11:20

@CleverButScatty it is actually quite a common mistake for some disabled people.

CleverButScatty · 06/04/2025 11:19

StrivingForSleep · 06/04/2025 11:18

@CleverButScatty I am not the poster who posted it. It isn’t convenient in any way. You didn’t have to be psychic to realise.

You and who rhyme but are not spelt similarly. It's not an easy mistake to make ...accidentally omitted a w and a h then moved the order of their letters round. Convenient.

StrivingForSleep · 06/04/2025 11:19

*was not accusing you.

StrivingForSleep · 06/04/2025 11:18

@CleverButScatty I am not the poster who posted it. It isn’t convenient in any way. You didn’t have to be psychic to realise.

CleverButScatty · 06/04/2025 11:15

CleverButScatty · 06/04/2025 11:15

"You forgot to mention the young people, you end their lives...."

Tell me how I have misinterpreted that please...

That want not clear. I am not psychic. And it is very convenient that it was apparently a typing error that you have noticed now you have been pulled up on it.

CleverButScatty · 06/04/2025 11:15

Bluebell865 · 06/04/2025 11:13

Yes, as I said, your comprehension is poor. I never said you killed anyone. Get a grip.

"You forgot to mention the young people, you end their lives...."

Tell me how I have misinterpreted that please...

StrivingForSleep · 06/04/2025 11:14

@CleverButScatty the second ‘you’ was clearly supposed to be ‘who’. The poster was accusing you of killing people. They were pointing out the 2 people you listed aren’t the only ones.

Bluebell865 · 06/04/2025 11:13

CleverButScatty · 06/04/2025 11:12

I have copied your words in bold. Read your own post.

Yes, as I said, your comprehension is poor. I never said you killed anyone. Get a grip.

DisabledCaseworker · 06/04/2025 11:12

This reply has been withdrawn

We have taken this down at the poster's request

CleverButScatty · 06/04/2025 11:12

Bluebell865 · 06/04/2025 11:11

I did not accuse of of anything. I just pointed out that the system drives young people into suicide. There is something wrong with your reading comprehension 🤷

I have copied your words in bold. Read your own post.

Bluebell865 · 06/04/2025 11:11

CleverButScatty · 06/04/2025 11:08

you forgot to mention the young people you end their lives due to unmet need

This is a reply to me. You literally accused me of killing people. Because I work in a sector you organisational level concerns about.

I did not accuse of of anything. I just pointed out that the system drives young people into suicide. There is something wrong with your reading comprehension 🤷

CleverButScatty · 06/04/2025 11:08

Bluebell865 · 06/04/2025 10:52

I did not bully anyone. I just pointed out that people working in the system aren't the only ones ending their life over it.

you forgot to mention the young people you end their lives due to unmet need

This is a reply to me. You literally accused me of killing people. Because I work in a sector you organisational level concerns about.

Sheeparelooseagain · 06/04/2025 11:08

"I have lost track of the number of times I’ve been screamed and shouted at."

As a parent of a young person with SEND who has many years experience dealing with the SEND team I have experienced being shouted out by a LA case worker. I have also experienced attempts at deliberate winding up to try to provoke a reaction or to try to deflect from LA law breaking. These appeared to be deliberate tactics designed to intimidate or provoke. It isn't my experience most of the time but it certainly happens.

CleverButScatty · 06/04/2025 11:06

Right, so a report which is nothing to do with any LA. An external organisation working for the government. But hey, we can't have access to these people so let's kick off at the caseworkers about something else.

MargaretThursday · 06/04/2025 10:56

If the comments on this thread are anything like what the caseworkers receive in their jobs then I'm surprised that there are any caseworkers left to do the job.

It's a mixture of the situation being chronically underfunded, increase in diagnosis, and also increase in expectations.

Dd2 has a physical disability.
She went through school without an EHCP, never needed one. I know lots of people with the same disability, and the only ones who had extra help in any way had other needs on top of the physical disability.
But in the last couple of years, on the groups I'm on I've noticed an increase in people wanting to apply for an EHCP before the child has started school. They're assuming they need one, and when us who have been through have given advice how to handle (which has worked for us) and normally said that one isn't needed, they still want to go through with the application. I've certainly seen ones that think they should be having a 1-2-1, which really isn't needed.
Tbh it's a stressful and normally fruitless operation for them - but it's still one that takes up caseworker's time.

Sendcrisis · 06/04/2025 10:54

Bluebell865 · 06/04/2025 10:52

I did not bully anyone. I just pointed out that people working in the system aren't the only ones ending their life over it.

I did the same and my post got removed. It's bizarre

Bluebell865 · 06/04/2025 10:52

CleverButScatty · 06/04/2025 10:46

This is what I mean about bullying.

You have just used the first person to accuse me, personally, of ending young people's lives. I have spent my entire working life choosing to work in roles that actively help young people. My own experience as a SEND parent has been a key motivator to specialise in this. I have not always had the resources to do as much as I would like, either for my own children and those I worked with professionally, but I have always gone above and beyond to do as much as I can with what I have. To the detrimental of my own health and wellbeing at times.

To go from that to being accused of causing people's deaths?

Having had a tough ride in the SEND system does not give you the right to be abusive to others.

I did not bully anyone. I just pointed out that people working in the system aren't the only ones ending their life over it.

Sendcrisis · 06/04/2025 10:49

CleverButScatty · 06/04/2025 10:35

Oh for god's sake. What would happen if all the caseworkers left their jobs. That would help the situation?
You don't have access to the people in power who make national policies and set funding. So you are kicking off at the only people you have access to because they are front line, even though thet can't change these big issues.

It's bullying and the fact that you are a SEND parent (as am I) doesn't mean you can mistreat people and still take the high ground.

I'm sorry you feel that way.
I'm not kicking off nor am I bullying or mistreating people.

CleverButScatty · 06/04/2025 10:46

Bluebell865 · 06/04/2025 10:40

you forgot to mention the young people you end their lives due to unmet need.

This is what I mean about bullying.

You have just used the first person to accuse me, personally, of ending young people's lives. I have spent my entire working life choosing to work in roles that actively help young people. My own experience as a SEND parent has been a key motivator to specialise in this. I have not always had the resources to do as much as I would like, either for my own children and those I worked with professionally, but I have always gone above and beyond to do as much as I can with what I have. To the detrimental of my own health and wellbeing at times.

To go from that to being accused of causing people's deaths?

Having had a tough ride in the SEND system does not give you the right to be abusive to others.

StrivingForSleep · 06/04/2025 10:43

@hiredandsqueak a clear case of strategic incompetence. One thing LAs are good at.

Exams are another example of this. EOTAS DC can sit exams. The LA just doesn’t want to spend the money.

Bluebell865 · 06/04/2025 10:40

CleverButScatty · 06/04/2025 10:16

The original question in this thread has been a bit lost.
It was whether caseworkers are trustworthy people.
The discussion has understandably broadened to look at a range of wider issues in the very broken SEND system. However this is being conflated with individual caseworkers who are not in control of these huge national issues.

I know of a caseworker who took their own life earlier this year. We all know if the headteacher who took hers last year. Please remember that these are people you are talking about.

Edited

you forgot to mention the young people you end their lives due to unmet need.