Tesco complaint

32 replies

Scenuc · 02/06/2024 17:16

I asked a member of staff at Tesco for some help and she was very rude and aggressive. How can I complain to Tesco? I can't find a contact form or email address. It needs to be addressed as she has been rude to others. Thanks.

OP posts:

Original poster

Scenuc · 02/06/2024 17:48

ConfusedConfuse · 02/06/2024 17:42

She will "get away with it" anyway as it's her word against yours.

I know you are right. I will shop elsewhere.

OP posts:

ConfusedConfuse · 02/06/2024 17:42

She will "get away with it" anyway as it's her word against yours.

Original poster

Scenuc · 02/06/2024 17:41

Thanks for the replies. I did not think at the time to get the manager as the incident threw me off. I contacted Tesco WhatsApp and they said the store will investigate but customer service cannot advise the outcome due to data protection. I think that is bad they won't say if the manager investigated. I probably won't hear anything and she will get away with it. I won't shop there again.

OP posts:

Floatinginatincan · 02/06/2024 17:29

Can you not speak to a manager in store?. Any complaint you make to customer service is going to be handed back to be dealt with at store level anyway.

Ginkypig · 02/06/2024 17:20

Need something else?
You can send us a WhatsApp message using0800 917 7403 from your mobile phone.
Monday-Saturday: 7am-11pm
Sunday: 10am-10pm

Contact Information

0333 345 1083
Our colleagues in store are really busy and unfortunately are unable to be contacted directly. For commonly asked questions about our store please visit our help pages here: https://www.tesco.com/help/

not sure if either of these will help from their website

NeverEnoughPants · 02/06/2024 17:19

If you Google the store you'll get a phone number

ConfusedConfuse · 02/06/2024 17:17

Would have been better to complain at the time to the manager 🤷‍♀️

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