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To think Pharmacies shouldn't shut for lunch anymore

266 replies

MrsBrie · 05/03/2024 13:58

Hi,

It just seems so old fashioned and unnecessary and I don't see any argument for it. Yes, everyone is entitled to a lunch break - of course, but why does the entire pharmacy need to close? Can't they stagger the staff lunch breaks, like everywhere else?

It's not like it's not an important place? What about the people who need their prescriptions and can only pick it up in that hour? I suspect that's a lot of people.

Also, with GPs now really encouraging people to see their pharmacists first, this just seems even more unjustified.

Assuming it's not just me who thinks this?...

OP posts:
DistinguishedSocialCommentator · 05/03/2024 20:53

The ones near us are now all opening all day and not closing for lunch. This is becuse the one that did knew it lost a lot of business from workers on lunch break wanting their goods.

msbevvy · 05/03/2024 20:52

This is news to me.
I have never encountered a pharmacy that is closed for lunch. The one near us is always extremely busy and I think the pharmacist must be taking her breaks on the premises.

cremebrulait · 05/03/2024 20:51

example: my pharmacy is open 8-19h m to f and open Saturday 9-2. They always need a pharmacist on duty. Clearly my pharmacy has at least 2 pharmacists. Maybe your pharmacy has only 1. There is also a pharmacist shortage.

Simonjt · 05/03/2024 20:49

mathanxiety · 05/03/2024 20:33

Can the pharmacist not take his or her break on the premises?

If they’re working they aren’t on a break, how would them being on the premises enable a prescription to be made up and signed if they’re on a break?

mathanxiety · 05/03/2024 20:43

taxguru · 05/03/2024 18:59

What's the logic in needing a qualified pharmacist to hand over the drugs across the counter, but then have them delivered in vans by unqualified delivery drivers?? I've never worked that one out.

Our village pharmacy had a problem with struggling to get a locum pharmacist for nearly a week, last year. My drugs had been made up and signed off, but the counter staff couldn't hand them over without a pharmacist being present. I went home and then rang them up and asked them to deliver it, and it turned up the next day, happily handed over by a van driver.

Doesn't make any sense!

This.

mathanxiety · 05/03/2024 20:42

midgetastic · 05/03/2024 17:41

They keep their doors open and people will be kicking off about why can't they get their medication now

Plus you do know that in other countries ( including those with less poverty ) all shops might shut for lunch and all day Sundays and half day mid week and the world doesn't fall apart

I live in a country where pharmacies are open 7 days a week, some are open 24 hours, and most are open 12 hours daily, with no "closed for lunch" issues.

duckcalledbill · 05/03/2024 20:40

mathanxiety · 05/03/2024 20:33

Can the pharmacist not take his or her break on the premises?

normally People aren’t paid for their lunch break so would be quite difficult to dictate what they do with it or where they do.

CormorantStrikesBack · 05/03/2024 20:39

If my boss told me I had to take my unpaid break on the premises and deal with stuff I wouldn’t be impressed. Oh hang on, I worked on a labour ward for 15 years, it’s one reason I left. Being treated like that.

CormorantStrikesBack · 05/03/2024 20:37

mathanxiety · 05/03/2024 20:33

Can the pharmacist not take his or her break on the premises?

They shouldn’t have to. For employment purposes they legally have to have a break. Being on the premises isn’t good enough because they have to be available to check stuff, answer questions, etc. which they shouldn’t have to be doing on an unpaid lunch break. It’s also important they’re rested/have a break so they are less likely to make errors due to being overworked

Londonrach1 · 05/03/2024 20:36

Depends if their enough staff as they allowed to eat and go to the toilet...ex NHS member here who knows what it's like..we do need to use the toilet.. if just one pharmacist totally understand them closing for lunch

mathanxiety · 05/03/2024 20:33

Can the pharmacist not take his or her break on the premises?

MissTrip82 · 05/03/2024 20:32

Interesting, where I am the vast majority of pharmacy profit is made from selling stuff that has nothing to do with evidence-based healthcare and so requires no pharmacist input (other than to turn a blind eye to the guff that’s sold).

Altho loving the shock at the idea of healthcare workers not getting a lunch break….hahahahaahahahahahahahahahaashaha

echt · 05/03/2024 20:22

ArseInTheCoOpWindow · 05/03/2024 19:05

Well now a local boots in an incredibly busy popular area closes at lunchtime.

It never used to. They just didn’t dispense prescriptions then. And it was always really really busy ( massive student area)

Then for no reason, it started closing at lunch time. People are constantly walking up to it and trying to open the doors. There were 23 people waiting to get in last week

And it still continues to shut. Why?

I'm pretty sure they'd have had a reason. Have you asked them?

CormorantStrikesBack · 05/03/2024 20:22

penjil · 05/03/2024 19:14

Yes, we get that.

But why can't there be 2 pharmacists?

Surely most busy places would need 2 anyway.

Or is it a case of cost-cutting and making the patients wait?!

Most small pharmacies are independent ones. Even the chain ones may be a franchise run by one person, sole trader.

Pharmacies are in financial crisis due to the cost of drugs going up but being restricted by how much they get paid back by the govt for prescriptions. They are sometimes selling stuff at a loss.

They can’t afford to employ another pharmacist and there’s a massive shortage anyway. Same as a lot of the rest of the healthcare sector.

Silvers11 · 05/03/2024 20:19

CormorantStrikesBack · 05/03/2024 14:02

People would kick off so much it’s probably easier to shut.

Yes I would agree with this ^^

In addition, in small pharmacies they may only have one other member of staff dealing with the face to face customers. Makes more sense for them to take their lunch at the same time.

EarringsandLipstick · 05/03/2024 20:18

MrsBrie · 05/03/2024 17:38

@EarringsandLipstick you love it? Really? And "never bothered" to come back? It's been a couple of hours 😶 It's almost like I had other things more important to do... Perhaps I was stuck in the lunch time backlog queue at my local pharmacy 😉

I never said that anyone should skip their lunch break. The opposite in fact is in my OP. I understand prescriptions can't be dispensed without a Pharmacist on duty, but they could keep the doors open and still sell in front of the counter items. As others have mentioned, there are super market Pharmacies which stay open all day and only have one Pharmacist.

Yes indeed, I meant it completely literally. 😵‍💫 I'm sure you're familiar with the phrase?

I didn't say that anyone should skip lunch or that you did 🤔 I said that in Ireland, the pharmacists I know tend not to take a lunch break as they are so busy.

I didn't expect an instant reply at all but you disappeared pretty promptly, and yes you were misinformed - that was my point.

In terms of the supermarket pharmacies, you're misunderstanding what's been said here too. They cannot remain open without a pharmacist and perform any dispensing activities. For those wanting a prescription, it's the same whether they remain open but not dispensing, or closed.

toomuchfaster · 05/03/2024 20:05

Whether they shut the whole shop or just the pharmacy is actually regulated; it depends on whether the whole store is registered as a pharmacy or just the dispensary/healthcare area.

DeathMetalMum · 05/03/2024 19:59

Pharmacists need a break. Staggering breaks means that the pharmacy has less staff at any one time and is known to increase likelihood of errors being made.

MadamVastra · 05/03/2024 19:50

penjil · 05/03/2024 19:14

Yes, we get that.

But why can't there be 2 pharmacists?

Surely most busy places would need 2 anyway.

Or is it a case of cost-cutting and making the patients wait?!

Because pharmacies are not money makers usually and can't afford to employ two?

why are loads closing? Wouldn't happen if they are successful and profitable

so I assume they are cutting costs same as the cafe next door who now gives me only one sausage in my full English instead of the two I used to get.

taxguru · 05/03/2024 19:49

Deathbyfluffy · 05/03/2024 19:25

Pretty easy to work out - the drugs are checked by the pharmacist then loaded in the van.
They've been checked on the way out of the pharmacy (which is what matters) so job jobbed.

But they've been checked by the pharmacist when they're on the shelf ready to hand out over the counter! When I collect mine, the counter staff go to the shelf, pick the packet and hand them to me - at no time is the pharmacist involved nor consulted - they've already checked and signed them off.

randombloke15 · 05/03/2024 19:47

taxguru · 05/03/2024 18:59

What's the logic in needing a qualified pharmacist to hand over the drugs across the counter, but then have them delivered in vans by unqualified delivery drivers?? I've never worked that one out.

Our village pharmacy had a problem with struggling to get a locum pharmacist for nearly a week, last year. My drugs had been made up and signed off, but the counter staff couldn't hand them over without a pharmacist being present. I went home and then rang them up and asked them to deliver it, and it turned up the next day, happily handed over by a van driver.

Doesn't make any sense!

Yep this is a strange loophole
Pharmacies can't legally conduct certain actions without a responsible pharmacist on-site (dispensing medication, handing out medication, selling behind the counter medicines etc) so even medication that has already been made up cannot be legally handed over unless a pharmacist is onsite.
The law was amended to allow online/internet delivery pharmacies to develop, so delivery was made exempt, but we've ended up with a strange loophole that allows dispensed medication to be delivered but can't be handed out at the pharmacy.

Simonjt · 05/03/2024 19:33

penjil · 05/03/2024 19:14

Yes, we get that.

But why can't there be 2 pharmacists?

Surely most busy places would need 2 anyway.

Or is it a case of cost-cutting and making the patients wait?!

Where do you propose we magic all these pharmacists from, I mean without magic how do you double the number of pharmacists over night?

ArseInTheCoOpWindow · 05/03/2024 19:29

SecondUsername4me · 05/03/2024 19:15

Presumably they had enough of getting an earful off people who went in during the pharmacists lunchbreak, so the better option all round is to close. Staff don't deserve to be shouted at.

. I’m not sure there was much shouting. Its definitely not a shouty area. More genteel.

MartinsSpareCalculator · 05/03/2024 19:27

What's the point in them staying open to sell front of counter items when you can buy those anywhere? Their primary service is dispensing prescription medication, which is presumably what people would be going for on their own lunch breaks.